Hotel Carlton

Hotels
9.4 (2028 reviews)
Koningin Astridlaan 138 , Ghent , be

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Luggage storage
Bar
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Great location near the station
Excellent breakfast
Cons:
Small bathroom
Breakfast considered a bit pricey

Categories

Cleanliness
9.33
Most reviews highlight cleanliness, with specific mentions of clean and spacious rooms.
Service
9.6
Many reviews praise the friendliness and helpfulness of the staff.
Location
9.54
The hotel is conveniently located near the train station, facilitating transport to other cities.
Room Quality
9.29
Guests specifically mention spacious and comfortable rooms.
Amenities
9.32
Various mentions of good amenities, including breakfast and room features.
Value for Money
9.08
Generally considered good value, although some reviews mentioned breakfast cost as high.
Food and Beverage
9.33
Many guests enjoy the breakfast variety, though some found it slightly pricey.
Overall Experience
9.7
The majority of reviews reflect a positive overall experience, indicating return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:30

Property Description

Luxurious Accommodations
Hotel Carlton offers elegantly furnished rooms equipped with modern amenities including free WiFi, a minibar, and plush bedding. The en-suite bathrooms feature complimentary toiletries and a relaxing bath or shower option.

Convenient Services
Guests can enjoy the convenience of bicycle and car rental services, perfect for exploring the charming city of Ghent. Additionally, the hotel provides electric car charging facilities, catering to eco-conscious travelers.

Ideal Location
Located near major attractions such as the ICC Convention Centre and the Museum of Fine Arts, Hotel Carlton is the perfect base for exploring Ghent. With easy access to public transportation, guests can effortlessly visit historic sites like the Belfry of Ghent and the Saint Bavo Cathedral.

Experience luxury and convenience at Hotel Carlton. Book your stay now for a memorable Ghent getaway.

Important information:

Please note that it is not possible to add an additional bed in both the Deluxe Double Room and Triple Room.

Please inform Hotel Carlton in advance of your expected arrival time. You can use the Special Requests box when booking, or you can contact the property directly using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Location

Guest Reviews

9.4
Based on 2028 reviews
Cleanliness: 9.33
Service: 9.6
Location: 9.54
Room Quality: 9.29
Amenities: 9.32
Value for Money: 9.08
Food and Beverage: 9.33
Overall Experience: 9.7
C
Catherine solo_traveller es
8
Pros:

The lift was out of order at Carlton Hotel. I was moved to another hotel (Chamode?), which was fine. All was helpful and efficient.

Cons:

Beds were rather small.

2026-08-22 via Nuitee
E
Elisa family_with_children tw
8
櫃檯接待和房務都很親切,很讚
Pros:

地點好 近火車站
到老城區比較遠

Cons:

床鋪太軟
設備較舊….水龍頭會搖晃
入住期間電梯壞掉

2026-08-20 via Nuitee
G
giuseppe solo_traveller it
10
Pros:

La camera molto spaziosa. Eccellente la colazione a buffet. La posizione molto vicina alla stazione e ben collegata con il centro.

Cons:

L'ascensore era momentaneamente fuori servizio. Nel bagno avrei preferito una cabina doccia al posto della vasca.

2026-08-19 via Nuitee
M
Mustapha couple lb
8
Overall, I had a very enjoyable and comfortable stay, and I would be happy to stay here again.
Pros:

Every thing went well.
The staff were very friendly and supportive. The location is excellent (very close to the train station). The room is spacious and comfortable, while the breakfast was very good.

Cons:

The only issue during my stay was that the elevator stopped working, which was inconvenient. However, the staff were extremely supportive and made every effort to resolve the problem promptly, which I greatly appreciated.

2026-08-18 via Nuitee
A
Amandine couple fr
10
Hôtel splendide.
Pros:

La chambre double Deluxe est tout juste magnifique.

2026-08-17 via Nuitee
P
Petar solo_traveller bg
10
2026-08-13 via Nuitee
D
Dinca couple ro
9
2026-08-11 via Nuitee
D
Dinca couple ro
9
2026-08-11 via Nuitee
G
Greg solo_traveller au
10
A very comfortable stay with friendly staff, a great location and everything you need nearby.
Pros:

Really friendly and helpful staff and a great location, just a 3-minute walk from the train station, with easy tram connections to the Old Town. There are plenty of 7-Elevens, restaurants and cafés nearby, including some open late. The room was spacious and very clean, the bed was comfortable and the air conditioning worked well. Free coffee from the machine and two complimentary carafes of water each day were also a nice touch.

2026-08-11 via Nuitee
G
Greg solo_traveller au
10
Great stay in a convenient location.
Pros:

Friendly and helpful staff, great location just a 3-minute walk from the train station, with trams to the Old Town nearby. Plenty of 7-Elevens, restaurants and cafés in the area, including some open late. Free coffee from the machine and two complimentary carafes of water daily. Spacious, clean rooms, comfortable beds and good air conditioning.

2026-08-11 via Nuitee
E
Elisa solo_traveller it
6
Good
Pros:

Room

Cons:

The elevator was broken

2026-08-11 via Nuitee
M
Myriame family_with_children be
10
Pros:

J’aime bien le calme de l’hôtel

Cons:

Juste pour la tv, il devrait avoir plus de chaînes en français

2026-08-10 via Nuitee
G
GIORGOS solo_traveller gr
10
Pros:

Όλα.
Είναι ένα μικρό οικογενειακό ξενοδοχείο με πολύ ευγενικό προσωπικό.
Κοντά σε συγκοινωνίες.
Πολύ καλό πρωινό.

2026-08-10 via Nuitee
G
grzegorz solo_traveller gb
9
Pros:

Location, price, staff, room size

Cons:

Loudness heard from next door lift and lobby

2026-08-08 via Nuitee
T
Tetiana family_with_children ua
9
Pros:

Нам сподобалося зручне розташування біля вокзалу, оскільки ми подорожували потягами. До центру міста хвилин 20 пішки. Дуже приємний персонал, жодне питання не залишилося без відповіді. Щодня оновлювали пляшки з водою. Номер досить великий, як на фото.

Cons:

В номері є кавоварка. Але здається наша не працювала, або ми просто не розібралися.

2026-08-08 via Nuitee
G
Geens solo_traveller be
10
2026-08-07 via Nuitee
J
Jeffries couple au
9
2026-08-06 via Nuitee
M
Maria solo_traveller es
10
Estancia maravillosa
Pros:

La ubicación al lado de la estación principal hace que moverse sea muy muy fácil y cómodo. Llegamos desde París haciendo trasbordo en Bruselas. Sencillísimo también visitar Brujas o Bruselas.
Las chicas de recepción muy amables (aunque no sabían español, cosa que ya suponíamos) y la de la limpieza, española, un amor.
La habitación amplia, cómoda y bien equipada. Cuenta con agua, tes y cafés gratis y una bañera estupenda para relajarse después de los paseos turísticos.
Cuando llegamos aún le faltaba un poco a la habitación para estar lista y, mientras esperábamos nos ofrecieron agua y 🍺

Cons:

Nada!

2026-08-05 via Nuitee
Z
Zafer Taşova solo_traveller tr
10
Pros:

Tesis gent saint pierre merkez tren istaayonuna çok yakın.Ve oda çok genişti.Masada iki şise su.Ve yatağımıza bırakılmış çikolata guzel bir süprizdi.Kahve makinesive kettle mevcuttu.Kahve kapsülleri ve çaylarda vardı.Iki tane tek kişılik yataklı odaydı bizimkisi.Ve masada çok güzel bir orkide vardı.Biz kahvaltı almadık onu yorumlayamayacağım.

2026-08-04 via Nuitee
N
NOELIA solo_traveller es
8
2026-08-04 via Nuitee