Hotel Carlton

Hotels
9.4 (1824 reviews)
Koningin Astridlaan 138 , Ghent , be

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Public transport tickets
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Great location near the station
Excellent breakfast
Cons:
Small bathroom
Breakfast considered a bit pricey

Categories

Cleanliness
9.33
Most reviews highlight cleanliness, with specific mentions of clean and spacious rooms.
Service
9.6
Many reviews praise the friendliness and helpfulness of the staff.
Location
9.54
The hotel is conveniently located near the train station, facilitating transport to other cities.
Room Quality
9.29
Guests specifically mention spacious and comfortable rooms.
Amenities
9.32
Various mentions of good amenities, including breakfast and room features.
Value for Money
9.08
Generally considered good value, although some reviews mentioned breakfast cost as high.
Food and Beverage
9.33
Many guests enjoy the breakfast variety, though some found it slightly pricey.
Overall Experience
9.7
The majority of reviews reflect a positive overall experience, indicating return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:30

Property Description

Luxurious Accommodations
Hotel Carlton offers elegantly furnished rooms equipped with modern amenities including free WiFi, a minibar, and plush bedding. The en-suite bathrooms feature complimentary toiletries and a relaxing bath or shower option.

Convenient Services
Guests can enjoy the convenience of bicycle and car rental services, perfect for exploring the charming city of Ghent. Additionally, the hotel provides electric car charging facilities, catering to eco-conscious travelers.

Ideal Location
Located near major attractions such as the ICC Convention Centre and the Museum of Fine Arts, Hotel Carlton is the perfect base for exploring Ghent. With easy access to public transportation, guests can effortlessly visit historic sites like the Belfry of Ghent and the Saint Bavo Cathedral.

Experience luxury and convenience at Hotel Carlton. Book your stay now for a memorable Ghent getaway.

Important information:

Please note that it is not possible to add an additional bed in both the Deluxe Double Room and Triple Room.

Please inform Hotel Carlton in advance of your expected arrival time. You can use the Special Requests box when booking, or you can contact the property directly using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 2 years old and over stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 18 per day.

Location

Guest Reviews

9.4
Based on 1824 reviews
Cleanliness: 9.33
Service: 9.6
Location: 9.54
Room Quality: 9.29
Amenities: 9.32
Value for Money: 9.08
Food and Beverage: 9.33
Overall Experience: 9.7
R
Ronny • solo_traveller • be
8
Ik ga er zeker nog eens terug naartoe
Pros:

Ontbijt was goed, kan ook zelf eitjes of omelet laten bakken. Kamer was groot en de parking was ook makkelijk. Je kan er ook je EV laden. Badkamer is nuttig, wc is niet apart.

2026-04-13 • via Nuitee
K
Kiki1977 • solo_traveller • be
10
Pros:

Top, vriendelijk personeel en lekker ontbijt. Mooie en comfortabele kamer. Een aanrader

Cons:

Niets

2026-04-13 • via Nuitee
J
Janine • solo_traveller • de
9
2026-04-11 • via Nuitee
M
Marimar • family_with_children • es
8
2026-04-10 • via Nuitee
H
HSIN TUNG • couple • tw
9
2026-04-09 • via Nuitee
E
Evans • extended_group • us
10
Loved it! Would definitely stay again.
Pros:

The receptionist was exceptional. She gave us great recommendations and helped with directions.

Cons:

Nothing really

2026-04-09 • via Nuitee
I
Iraya • family_with_children • gb
10
Highly recommended
Pros:

Very friendly and helpful staff

2026-04-08 • via Nuitee
F
Fang Chun • extended_group • tw
9
Pros:

我們大約1:30到達飯店，因房務還在打掃，櫃店人員送上熱茶咖啡，讓我們先在大廳休息，而且還拿出旅遊收冊，跟我們講解根特要怎麼玩😊！很有善，也很親切！

2026-04-06 • via Nuitee
C
Caitlin • solo_traveller • nl
9
Pros:

Big room, very close to train station, lots of restaurants nearby

2026-04-06 • via Nuitee
I
iannuzzi • couple • ca
9
Lovely stay in a cute neighborhood in Ghent!
Pros:

I really loved the size of the room and the proximity to the train station. There are also some great restaurants next to the hotel.

Cons:

I think the water pressure in the shower could’ve been better.

2026-04-06 • via Nuitee
B
Bo • solo_traveller • nl
8
2026-04-06 • via Nuitee
T
Tania • extended_group • fr
8
2026-04-05 • via Nuitee
P
Puig • family_with_children • es
8
HOTEL PEQUEÑO Y TRANQUILO A 5 MINUTOS A PIE ESTACION
Pros:

ubicacion estrategica para visitar flandes en tren

2026-04-05 • via Nuitee
S
Sylvain • couple • fr
8
2026-04-05 • via Nuitee
F
Frank • solo_traveller • be
7
2026-04-04 • via Nuitee
B
bike • extended_group • be
8
Alles netjes! vers ontbijtbuffet!
Pros:

Proper. Vers fruit bij ontbijt, duurdere fruitsoorten. Hele ontbijtbuffet was vers. Siroopjes voor in koffie,...

2026-04-03 • via Nuitee
J
Jason • solo_traveller • gb
9
2026-04-01 • via Nuitee
J
James • family_with_children • gb
8
Really good city break hub.
Pros:

Location by station was great especially as using as base to get train to other cities.

Cons:

Bathroom bit dated and shower awkward. Also heating was bit inconsistent.

2026-03-30 • via Nuitee
B
Beatrice • couple • be
10
2026-03-30 • via Nuitee
F
Fallot • solo_traveller • fr
8
Séjour agréable
Pros:

Personnel d'accueil très sympathique
Propreté, proximité de la gare

Cons:

Hôtel qui nécessiterait une petite rénovation

2026-03-29 • via Nuitee