Hotel Carlton

Hotels
9.4 (1824 reviews)
Koningin Astridlaan 138 , Ghent , be

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Public transport tickets
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Great location near the station
Excellent breakfast
Cons:
Small bathroom
Breakfast considered a bit pricey

Categories

Cleanliness
9.33
Most reviews highlight cleanliness, with specific mentions of clean and spacious rooms.
Service
9.6
Many reviews praise the friendliness and helpfulness of the staff.
Location
9.54
The hotel is conveniently located near the train station, facilitating transport to other cities.
Room Quality
9.29
Guests specifically mention spacious and comfortable rooms.
Amenities
9.32
Various mentions of good amenities, including breakfast and room features.
Value for Money
9.08
Generally considered good value, although some reviews mentioned breakfast cost as high.
Food and Beverage
9.33
Many guests enjoy the breakfast variety, though some found it slightly pricey.
Overall Experience
9.7
The majority of reviews reflect a positive overall experience, indicating return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:30

Property Description

Luxurious Accommodations
Hotel Carlton offers elegantly furnished rooms equipped with modern amenities including free WiFi, a minibar, and plush bedding. The en-suite bathrooms feature complimentary toiletries and a relaxing bath or shower option.

Convenient Services
Guests can enjoy the convenience of bicycle and car rental services, perfect for exploring the charming city of Ghent. Additionally, the hotel provides electric car charging facilities, catering to eco-conscious travelers.

Ideal Location
Located near major attractions such as the ICC Convention Centre and the Museum of Fine Arts, Hotel Carlton is the perfect base for exploring Ghent. With easy access to public transportation, guests can effortlessly visit historic sites like the Belfry of Ghent and the Saint Bavo Cathedral.

Experience luxury and convenience at Hotel Carlton. Book your stay now for a memorable Ghent getaway.

Important information:

Please note that it is not possible to add an additional bed in both the Deluxe Double Room and Triple Room.

Please inform Hotel Carlton in advance of your expected arrival time. You can use the Special Requests box when booking, or you can contact the property directly using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 2 years old and over stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 18 per day.

Location

Guest Reviews

9.4
Based on 1824 reviews
Cleanliness: 9.33
Service: 9.6
Location: 9.54
Room Quality: 9.29
Amenities: 9.32
Value for Money: 9.08
Food and Beverage: 9.33
Overall Experience: 9.7
B
BARBARA • solo_traveller • fr
10
Formidable
Pros:

La localisation est parfaite.
La chambre vraiment magnifique

Cons:

manque miroir "grossissant dans la salle de bain pour se maquiller ou se raser plus simplement, manque une tablette à côté de la magnifique baignoire à pieds de lion et une glace à côté du dressing.

2026-03-04 • via Nuitee
W
WENCHIEH • couple • tw
7
2026-03-03 • via Nuitee
A
Akrep • family_with_children • be
10
Pros:

Herşeyi çok sevdim harika mükemmel bir hotel *****

2026-03-01 • via Nuitee
I
Isabelle • solo_traveller • be
8
Je reviendrai
Pros:

La proximité de la gare.
Le fait qu on peut laisser nos bagages avant et après!
La chambre spacieuse

Cons:

Le petit déjeuner et son prix

2026-02-28 • via Nuitee
D
DeeAA • couple • be
9
2026-02-26 • via Nuitee
A
Alexey • extended_group • ru
10
Pros:

Отличное местоположение, если нужно рядом с вокзалом. Номер просторный, есть лифт. Заселили раньше, так как номер был готов. Есть холодильник.

Cons:

Придраться не к чему.

2026-02-26 • via Nuitee
C
Camila • family_with_children • br
8
Pros:

Localização, limpeza, simpatia dos funcionários e quarto.

Cons:

Um pouco de pó, não tinha sabonete pra banho e o café da manhã não era incluído.

2026-02-26 • via Nuitee
Y
YANNICK • couple • fr
8
parfait!
Pros:

Parfait:! très copieux pour tous les gouts. Service impeccable.

Cons:

pas de wifi.

2026-02-25 • via Nuitee
N
Nerida • family_with_children • au
10
A great place to stay :)
Pros:

Easy to access from the train station.
Easy to walk into the city
Large comfortable room with tea and coffee making facilities.
Excellent communication with the staff . Very friendly and helpful with activities to do in the area.

Cons:

There was a faint smell of perfume/body spray on the pillow

2026-02-24 • via Nuitee
E
Earl Joseph • extended_group • ph
10
2026-02-22 • via Nuitee
D
Dóra • family_with_children • hu
7
2026-02-22 • via Nuitee
J
José • couple • nl
10
2026-02-22 • via Nuitee
S
Sobotka • family_with_children • at
9
2026-02-14 • via Nuitee
E
Emmanuelle • family_with_children • be
10
2026-02-12 • via Nuitee
A
abhishek • family_with_children • de
8
Pros:

Staff was very friendly...minibar in the room was as a surprise free of cost which had 2 beers and 2 colddrinks...rooms are quite Spacious...location is near to station...

Cons:

The door of rooms are very near to each other..so was able to hear the door open/close sound from other neighbouring rooms.

2026-02-11 • via Nuitee
A
Angela • family_with_children • nl
8
Pros:

Lekker bed

2026-02-10 • via Nuitee
D
Dwight • couple • nl
9
2026-02-09 • via Nuitee
K
Karen • extended_group • nl
10
Pros:

Perfecte ligging, heerlijke bedden, voldeed aan alle verwachtingen

2026-02-09 • via Nuitee
S
Steffi • family_with_children • de
9
Pros:

Nahe Bus und Bahn, Zimmer zu dritt von der Größe her super. Nettes und freundliches Personal, super Kommunikation vorab. Wasser auf dem Zimmer, Wasserkocher, kleiner Kühlschrank/Minibar, relativ ruhig. Weiterempfehlenswert.

Cons:

Fön im Bad ging nach einem Tag nicht mehr, hatten aber selber einen Fön mit, Steckdose unter dem großen Spiegel funktionierte leider nicht.

2026-02-08 • via Nuitee
S
Steffi • family_with_children • de
9
Pros:

Nahe Bus und Bahn, freundliche Mitarbeiter und nette vorherige Kommunikation, relativ großes Zimmer für drei Personen. Gerne wieder

Cons:

Fön im Bad funktionierte nach einem Tag nicht mehr. Hatten aber selber noch einen Fön mit.

2026-02-08 • via Nuitee