Relais Orso

Hotels
8.4 (2024 reviews)
Via Dell'Orso 88 , Rome , IT
+39 06 9357 9573

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Helpful staff
Cons:
Cleanliness issues
Lack of amenities
No breakfast service

Categories

Cleanliness
8.15
Some complaints about mould and cleanliness issues in rooms.
Service
9.15
Excellent service mentioned, though some suggested improvements in staffing presence.
Location
9.65
Outstanding location with easy access to major attractions.
Room Quality
8.65
Rooms noted for comfort, but some consistency issues mentioned.
Amenities
7.15
Lack of advertised facilities and presence of mould.
Value for Money
8.65
Value considered reasonable, although some amenities lacking.
Food and Beverage
6.65
No breakfast service and limited food options available.
Overall Experience
9.15
Overall positive, despite some significant concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:51

Property Description

Luxurious Design Accommodation in the Heart of Rome

Rooftop Terrace with Panoramic Views: Enjoy breathtaking views of Rome from the rooftop terrace of Relais Orso, offering a unique perspective of the city.

Blend of History and Modernity: Designed by renowned architect Danilo Maglio, the 17th-century townhouse seamlessly combines original features like the 15th-century marble door with modern design elements.

Prime Location: Situated just steps away from Piazza Navona and other iconic landmarks such as the Pantheon and Castel Sant'Angelo, Relais Orso provides the perfect base for exploring Rome's historic treasures.

Experience the charm of Relais Orso and book your stay now to indulge in luxury and convenience during your Roman holiday.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: FCO

Location

Guest Reviews

8.4
Based on 2024 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.65
Room Quality: 8.65
Amenities: 7.15
Value for Money: 8.65
Food and Beverage: 6.65
Overall Experience: 9.15
M
Mark • solo_traveller • gb
3
2026-11-07 • via Nuitee
R
Rachel • couple • be
9
2026-11-05 • via Nuitee
M
matthijs • solo_traveller • nl
9
2026-11-05 • via Nuitee
R
Ruth • couple • au
10
Pros:

Spacious, and comfortable. Great location.

2026-11-03 • via Nuitee
מחמוד גרה • couple • il
5
2026-11-03 • via Nuitee
C
Carlos • couple • gb
4
Great location but severely overpriced for the overall experience
Pros:

The location was excellent, and the bed was also very good along with some of the features of the room. The way the building was refurbished was also very nice and fitting for the age of the building.

Cons:

The fact that the bathroom was split between a separate room for the basin, bidet and toilet and then the shower was a glazed cubicle inside the room facing the bed, not for everyone's taste and certainly unsettling if you are travelling with someone you do not have intimacy with. There was a lot of noise from a portable generator on a van in front of the building for half of the stay, which meant that there was a constant loud humming coming into the room throughout the night. We could also smell tobacco throughout the night and this was meant to be a non-smoking hotel.

2026-11-02 • via Nuitee
L
Logozinskaya • family_with_children • mt
7
Cons:

the elevator has been out of order and there was no help with the luggage. I admit that I missed it myself during the booking but the hotel has no breakfast option.
I knew we were arriving late so I paid for the snacks and some wine to be prepared in my room which turned to be a pack of chips and nuts, too overpriced at my POV

2026-11-02 • via Nuitee
M
Manh Hung • couple • au
9
2026-11-02 • via Nuitee
P
Patricia • family_with_children • us
9
Pros:

The location was excellent and the staff was so friendly and welcoming.

Cons:

The lift had some issues the day we stayed there but the staff had it fixed right away.

2026-11-01 • via Nuitee
A
Antonio • couple • it
9
2026-10-29 • via Nuitee
D
Dan • couple • dk
7
Pros:

Beliggenheden er super, og det er personalet er søde og venlige.

Cons:

Vi havde et jacuzzi på værelset som ikke virkede og som ikke blev fikset under opholdet. Da det var en vigtig del af valget af hotellet, så trækker det jo en del ned.

2026-10-28 • via Nuitee
H
Hans-Bernward • couple • de
8
2026-10-27 • via Nuitee
K
Karczis • couple • hu
9
Nagyon szeretem ! Nagyon nagyon kedves staff!
Pros:

Fantasztikus lokáció!

Cons:

Ráférne a fürdőszobára egy kis felújítás ;)

2026-10-26 • via Nuitee
V
Valerio • solo_traveller • it
10
Sempre piacevole
Pros:

Sempre piacevole

Cons:

Nulla, sempre tutti estremamente gentili

2026-10-25 • via Nuitee
K
kateryna • family_with_children • es
1
No recomiendo a nadie este hotel!!!!
Pros:

Todo, ha sido un verdadero desastre!!!
El peor hotel de toda mi vida, viajo a menudo pero tanta suciedad, humedad y falta de buena administración nunca me ha tocado. Lo peor es que se niegan hacer reembolso, ofreciendo un lugar inaceptable. Llegando a la habitación se nota humedad, hongo en los muebles y mucho polvo. parece que nunca han limpiado, el mueble con hongos y mucho polvo. La mesita de noche también con polvo, en la tapa de baño había gotas amarillas. Horrible. Lo peor que nos hemos metido en la cama y toda la ropa de cama, colchón con humedad y frío. En 1 hora nuestra ropa se quedó fría y mojada también, me congelé. Tengo asma y por mal olor, polvo y humedad no podría quedarme, use inhalador pero sentía que empecé ahogarme, quedarme allí era peligroso para mi salud. Y también para cualquiera!!!! Evitar a toda costa!!!! He pagado más de 600€ por 2 noches, dinero perdido, se niegan a devolverlo! Tenía que buscar de noche otro hotel en la última hora por lo cual gasté más 1200€ en dos noches. viaje con mi madre que tiene 70 años, y no era nada fácil hacer estos cambios y más no contaba gastar en las 2 noches solo en 1800€ por falta de empatía y coherencia de este lugar !!!!

2026-10-16 • via Nuitee
M
MARC • couple • fr
10
Bien situé dans la vieille ville, petite rue calme, accueil très bien.
Pros:

Chambre petite mais confortable, pas de petit déjeuner mais beaucoup de possibilités dans les bars et restaurants autour, accueil et personnel top.

2026-10-12 • via Nuitee
C
Cyriaque • solo_traveller • fr
8
Pros:

L emplacement et la gentillesse du personnel.

Cons:

Le bruit dans la rue la nuit : groupe électrogène sous nos fenêtres le dernier jour.

2026-10-10 • via Nuitee
G
Gabriel • solo_traveller • ar
9
Pros:

La ubicación

Cons:

El colchon estaba vencido, muy malo , el baño con un poco de humedad, la habitacion muy chica

2026-10-10 • via Nuitee
I
Iris • solo_traveller • il
10
2026-10-08 • via Nuitee
A
Amit • couple • il
5
Pros:

Location is great

Cons:

The first room was with smell of mold, we ask to change room and they moved us to another that was ok

2026-09-18 • via Nuitee