Relais Orso

Hotels
8.4 (2024 reviews)
Via Dell'Orso 88 , Rome , it

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Helpful staff
Cons:
Cleanliness issues
Lack of amenities
No breakfast service

Categories

Cleanliness
8.15
Some complaints about mould and cleanliness issues in rooms.
Service
9.15
Excellent service mentioned, though some suggested improvements in staffing presence.
Location
9.65
Outstanding location with easy access to major attractions.
Room Quality
8.65
Rooms noted for comfort, but some consistency issues mentioned.
Amenities
7.15
Lack of advertised facilities and presence of mould.
Value for Money
8.65
Value considered reasonable, although some amenities lacking.
Food and Beverage
6.65
No breakfast service and limited food options available.
Overall Experience
9.15
Overall positive, despite some significant concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:51

Property Description

Luxurious Design Accommodation in the Heart of Rome

Rooftop Terrace with Panoramic Views: Enjoy breathtaking views of Rome from the rooftop terrace of Relais Orso, offering a unique perspective of the city.

Blend of History and Modernity: Designed by renowned architect Danilo Maglio, the 17th-century townhouse seamlessly combines original features like the 15th-century marble door with modern design elements.

Prime Location: Situated just steps away from Piazza Navona and other iconic landmarks such as the Pantheon and Castel Sant'Angelo, Relais Orso provides the perfect base for exploring Rome's historic treasures.

Experience the charm of Relais Orso and book your stay now to indulge in luxury and convenience during your Roman holiday.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: FCO

Location

Guest Reviews

8.4
Based on 2024 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.65
Room Quality: 8.65
Amenities: 7.15
Value for Money: 8.65
Food and Beverage: 6.65
Overall Experience: 9.15
A
Alexandre couple br
8
Quarto excelente, localização ótima!
Pros:

Localização estratégica, perto de tudo: Vaticano, Panteão... O Coliseu é longe de tudo, então não conta =D !!!!! Recepção 24h, pessoal atencioso, local limpo, cama boa, banheiro grande e chuveiro ótimo!! Tudo perfeito!!!

Cons:

Não conseguimos acesso ao rooftop pois o elevador estava quebrado, e este era o único meio de acesso. Eu acredito que demos um grande azar: o elevador quebrado! Funcionou para minha esposa subir com as malas de mão, logo quando chegamos no checkin. Depois que ela saiu do elevador (ainda bem né), ele travou no meio do andar e por lá ficou. No dia seguinte de manhã, tentaram consertar, funcionou por mais algumas vezes e travou de novo. No terceiro dia, usamos uma vez e travou de novo. Uma pena... Acho que poderiam melhorar o tempo de resposta a problemas, já que também tivemos um problema com o frigobar do quarto, e demoraram quase dois dias pra trocá-lo.

2026-09-09 via Nuitee
M
Michelle solo_traveller us
10
If I’m ever in Rome again , I’d stay there in a heartbeat!
Pros:

I loved the location, the exposed brick & wood beams, it has a gorgeous rooftop bar with great views of Rome and the staff was so friendly and welcoming!

Cons:

The bed was a little hard and the wood floors in the bathroom were looking a little rotted and could be a bit of an issue.

2026-09-07 via Nuitee
D
Daniel couple il
10
2026-09-07 via Nuitee
I
Ilona couple pl
10
Świetne miejsce w rewelacyjnej lokalizacji – idealna baza do zwiedzania Rzymu!
Pros:

Wszystko było świetnie! Przede wszystkim rewelacyjna lokalizacja - bardzo blisko najważniejszych atrakcji Rzymu. Bez problemu można było pieszo dotrzeć zarówno do Koloseum, Forum Romanum i innych zabytków starożytnego Rzymu, jak i do najpiękniejszych placów i miejsc w centrum. W drugą stronę równie łatwo można było dojść do Watykanu, też bardzo blisko. W okolicy znajduje się też bardzo dobra restauracja z pysznym jedzeniem i świetnym winem. Dużym plusem obiektu jest taras widokowy. Zdecydowanie polecamy!

Cons:

W zasadzie wszystko nam się podobało. Trzeba jedynie pamiętać, że obiekt nie oferuje śniadań ani nie ma własnej restauracji, więc posiłków trzeba szukać na mieście. Przy tak dobrej lokalizacji nie stanowiło to jednak dla nas większego problemu.

2026-09-06 via Nuitee
J
Jo solo_traveller gb
9
Great Rome base.
Pros:

Beautiful building.

Cons:

Rooftop. No one up there at the correct time and lacked atmosphere.

2026-09-06 via Nuitee
N
Nerea couple es
5
2026-09-01 via Nuitee
F
Francisca solo_traveller cl
9
2026-09-01 via Nuitee
N
Noah extended_group be
9
Super!
Pros:

Personeel was heel vriendelijk, badkamer was heel luxueus en modern, kamer ook. Locatie was op een halfuur wandelen van rome station. Ligging is een 'steegje', maar heel modern, gezellig en netjes vanbinnen.

2026-08-30 via Nuitee
A
Alexandra extended_group gb
9
2026-08-24 via Nuitee
C
Chantal solo_traveller us
9
We love staying here because the hotel is a small boutique hotel in a great location with great staff!
Pros:

Consistent, clean, location and friendly and helpful personnel

Cons:

Nothing

2026-08-21 via Nuitee
J
Jeremy couple gb
10
2026-08-17 via Nuitee
E
Elisa solo_traveller cl
10
2026-08-12 via Nuitee
C
Christian couple ae
8
Cool building, away from the crowds, small rooms
Pros:

Staff were really nice, has an elevator and rooftop bar. Had a cool theme to the property, location was quite good. Enjoyed the stay.

Cons:

Room was very small and no breakfast included.

2026-08-10 via Nuitee
M
MOHAMED MAHDI couple fr
10
Great location and value next to Navona
Pros:

Great location less 5 mins to Navona
Stylish and cozy residence

Thanks for Martina for her welcoming !

2026-08-09 via Nuitee
M
Mikael family_with_children be
8
2026-08-09 via Nuitee
A
Antti solo_traveller fi
5
Cons:

Ilmastointi ei toiminut, tai huoneessa oli ainakin kuuma

2026-08-08 via Nuitee
M
MATTEO solo_traveller it
9
2026-08-08 via Nuitee
N
Nicklas solo_traveller se
8
2026-08-07 via Nuitee
E
Engin couple tr
10
Very Good Location and Clean Room
Pros:

The hotel is in a prime location. It is close to many major attractions, especially Piazza Navona and the Pantheon. You can easily walk everywhere or use public transport to get around quickly. Before our stay, I read some reviews complaining about a damp smell. This scared me a bit because of bad experiences in the past, but as someone who is sensitive to this, I can say there was no damp smell at all in our room (Room 203). The room was cleaned every day. This was great because we took several showers a day due to the heatwave, and our towels were changed daily. Also, the room had air conditioning, making it a very comfortable experience. The lobby staff were available 24/7, and they helped us right away whenever we needed something. The room had everything you could ask for, including a bath kit, coffee, and more. I definitely recommend this place.

Cons:

Some things in the room didn't work at first. For example, the fridge wasn't cooling, and the air conditioning didn't seem to work on the first day. However, if you contact the lobby, they take care of it immediately. They fixed the AC right away. We didn't tell them about the fridge because we didn't really need it, but I am sure they would have helped if we had asked.

2026-08-07 via Nuitee
S
Sabina family_with_children ch
6
Sehr gute Lage
Pros:

Die Lage, Klimaanlage, schönes Haus, viele Teesorten

Cons:

Bett quietscht sehr laut, ist actually ein Sofabett mit Springfedern, bediente Dachterrasse war nicht bedient, geringhörig

2026-08-05 via Nuitee