The Posthouse Berlin Potsdamer Platz- Leonardo Limited Edition

Hotels
•
Leonardo Hotels
8.8 (5769 reviews)
Hallesche Str. 10-14 , Berlin , de

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great staff
Good breakfast
Comfortable rooms
Excellent location
Cons:
Issues with room configuration
Limited sauna hours
High drink prices in restaurant

Categories

Cleanliness
8.29
Most rooms were clean but there were complaints about hair found on the bed upon arrival.
Service
9.26
Staff are consistently described as friendly and helpful.
Location
9.3
Very convenient location, close to public transport and attractions.
Room Quality
8.75
Rooms are comfortable with good amenities, but some complaints about bed configuration and temperature management.
Amenities
8.28
Good amenities like sauna, but limitations on usage hours and expensive drink prices noted.
Value for Money
8.74
Generally seen as good value given the location and service.
Food and Beverage
8.79
Breakfast well-regarded but some restrictions on restaurant options.
Overall Experience
8.96
Overall positive experiences with some minor drawbacks highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:10

Property Description

Luxurious Accommodations
Experience contemporary-style rooms equipped with modern amenities at the Crowne Plaza Berlin - Potsdamer Platz, including a flat-screen TV, minibar, and hot drinks facilities.

Wellness and Dining
Indulge in the gym and wellness area during your stay, or savor Mediterranean dishes at the Layla by Meir Adoni restaurant. Don't forget to start your day with a delicious breakfast in the morning.

Convenient Location
Situated in the heart of Berlin, this 4-star-Superior hotel is just a short walk from popular attractions and public transportation hubs, making it easy to explore the city.

Book now to secure your stay at the Crowne Plaza Berlin - Potsdamer Platz and enjoy a luxurious experience in the vibrant city of Berlin.

Important information:

Please note that it is possible to add 1 extra bed to the King Bed Deluxe and King Junior Suite Rooms. Charges apply.

All extra beds must also be confirmed by the property in advance.

Due to high demand, advance booking is recommended if you wish to dine in the Layla by Meir Adoni restaurant.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 78.86
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Ramp Angle: 8
  • Ramp Length: 3
  • Entrance Type: Revolving_door, regular
  • Entrance Door Width: 90
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 10
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 5769 reviews
Cleanliness: 8.29
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 8.79
Overall Experience: 8.96
C
Claudia • couple • de
10
2026-02-14 • via Nuitee
עטא • couple • il
10
2026-02-13 • via Nuitee
Y
Youcef • family_with_children • es
8
2026-02-13 • via Nuitee
I
Isabella • couple • de
8
2026-02-12 • via Nuitee
P
Peter • family_with_children • de
5
Pros:

Die Lage

Cons:

Unsauber

2026-02-12 • via Nuitee
I
Isabella • couple • de
9
2026-02-12 • via Nuitee
H
Hasan kadri • solo_traveller • hu
8
Cons:

Kahvaltı çok eksik ve kalitesizdi

2026-02-11 • via Nuitee
O
Oğuzhan • solo_traveller • tr
10
2026-02-10 • via Nuitee
M
Marc • extended_group • nl
8
Prima verblijf
Pros:

Goed verblijf en prima kamers

Cons:

Diner keuze is zeer beperkt

2026-02-10 • via Nuitee
I
Ines • family_with_children • de
10
Kurzer Aufenthalt
Pros:

Einfach ein perfekter Aufenthalt. Dankeschön auch für das tolle Frühstück, das bei mir keine Wünsche offen ließ.

Cons:

Ich hätte länger bleiben sollen 😉

2026-02-10 • via Nuitee
O
Ondřej • family_with_children • cz
8
2026-02-09 • via Nuitee
J
Joachim • couple • de
8
Pros:

Die Bar am Abend, nettes Perdonal und ein paar witzige cocktails

Cons:

Ohne Frühstück, weil 28 €

2026-02-09 • via Nuitee
M
Marko • extended_group • hr
9
2026-02-09 • via Nuitee
M
Mathieu • couple • nl
8
2026-02-08 • via Nuitee
W
Wahsner • family_with_children • de
9
2026-02-08 • via Nuitee
D
Doreen • family_with_children • de
8
2026-02-08 • via Nuitee
M
Michael • couple • gb
3
2026-02-08 • via Nuitee
M
Michael • couple • gb
1
A well presented hotel, but service shortcomings, limited facilities, and excessive charges made the stay feel poor valu
Pros:

The hotel is visually appealing, well located, and the rooms are comfortable. It presents itself as a premium property and has the foundations to deliver a strong guest experience.

Cons:

Several aspects of my stay fell well below expectations for a hotel at this price point. The sauna was only open from 4pm to 8pm, which is a very limited window for a property offering wellness facilities.

During my stay I became unwell and asked the front desk whether any basic medicine was available. My request was declined without alternatives, and no effort was made to suggest contacting a doctor or offering guidance should my condition worsen. A more proactive duty of care would have been appropriate.

Pricing and communication were the biggest concerns. The first two nights were extremely expensive, and although I received €20 in compensation, this felt disproportionately small given that I spent over €600. After my flight was cancelled due to the airport closure, I had little choice but to extend my stay and urgently needed laundry completed. I was charged over €100 for only a few items. While a surcharge may have been mentioned, the final cost was excessive given the already high per item pricing. When I raised my concerns, I was told a discount would be offered, however no discount was ultimately applied. This felt misleading and left me questioning the transparency of the charges.

I want to be clear that I rebooked additional nights out of necessity due to travel disruption rather than because the experience encouraged me to stay longer. Overall, the service gaps and pricing practices made the stay feel poor value for money.

2026-02-08 • via Nuitee
O
Oliver • solo_traveller • de
9
2026-02-08 • via Nuitee
M
Mathieu • solo_traveller • nl
8
2026-02-08 • via Nuitee