JW Marriott Sanya Haitang Bay Resort & Spa

Hotels
JW Marriott Hotels & Resorts
8.4 (30 reviews)
No.32, Haitang North Road, Haitang Bay , Sanya , cn

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Excellent facilities
Cons:
Big waves make swimming difficult

Categories

Cleanliness
7.96
No specific mention; rating reflects factoring in overall sentiment.
Service
8.93
Positive comments about staff and service quality.
Location
8.47
Proximity to beautiful areas mentioned, slight waves issue noted.
Room Quality
8.42
Room quality positively mentioned.
Amenities
8.45
Facilities described as excellent.
Value for Money
8.31
Standard quality for this hotel tier.
Food and Beverage
8.36
Standard quality for this hotel tier.
Overall Experience
8.33
Mixed sentiment overall but leaning positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:40

Property Description

Luxurious Beachfront Property

Impressive Art Gallery and Leisure Facilities
The JW Marriott Sanya Haitang Bay stands out with its impressive display of traditional and modern Chinese art throughout the resort, adding a touch of culture to your stay. The property also offers various leisure facilities, ensuring there's never a dull moment during your vacation.

Exclusive Amenities and Activities
From discounted shopping opportunities at CDF Sanya to free access to the expansive kid's club, the hotel goes above and beyond to cater to its guests. Whether you're looking to relax at the Health Club or embark on exciting adventures like snorkeling and fishing at Wuzhizhou Island, there's something for everyone.

Culinary Delights and Farm-to-Table Dining
Indulge in a culinary journey at the JW Marriott Sanya Haitang Bay with two dining options that cater to every palate. From live cooking demonstrations at JW Kitchen to naturally-inspired dining experiences at JW Garden, savor fresh, local ingredients and international wines for a truly unforgettable gastronomic experience.

Ready to experience the epitome of luxury and relaxation at JW Marriott Sanya Haitang Bay? Book now for an unforgettable stay!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Free shuttle bus service between the hotel to Sanya Phoenix Airport (Details refer to the shuttle bus schedule and reserve with concierge 1 day in advance)
Airport to Hotel: 11:00/14:30/16:00/19:00/21:30
Hotel to Airport: 09:20/11:50/13:20/17:20/19:20.

Free breakfast for children under 12 years old 2 servings/day
5%-15% off on some products in China duty free Hainan 6th store

Please kindly note that the extra bed fee and breakfast fee may differ during Chinese New Year. Please contact the property for more detail. The heated swimming pool will be closed from 2025.6.6 to 2025.12.31

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and addition a charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SYX

Location

Guest Reviews

8.4
Based on 30 reviews
Cleanliness: 7.96
Service: 8.93
Location: 8.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 8.33
D
daniel solo_traveller lu
9
very nice
Pros:

villa

Cons:

food ok, not excellent
staff ok

2026-08-24 via Nuitee
J
Jean-Baptiste solo_traveller fr
9
Pros:

Très bel hôtel, joli style, rien à redire, merci !

2026-08-17 via Nuitee
A
Anastasya extended_group ru
10
Хотелось бы добавить бар или кафе в пляжной зоне, а также живую музыку вечером
Pros:

Очень вкусные и разнообразные завтраки, свой бассейн в номере и удобный выход из него к общей территории.
Также, очень порадовало наличие русскоговорящего сотрудника: Сара сразу при бронировании написала на месседжер и оставалась на связи 24/7 решая все возникающие вопросы

2026-07-23 via Nuitee
K
Konstantin solo_traveller ru
10
Хороший отдых в хорошем отеле
Pros:

Хороший был отдых, принципиально все было хорошо. Море было не спокойное, но это не имеет никакого отношения к отелю.

Cons:

Трудности перевода. Но через программу решили и эту проблему

2026-07-14 via Nuitee
K
KAISAR couple kz
10
2026-07-02 via Nuitee
D
Dolin extended_group ru
10
2026-06-24 via Nuitee
O
Oksana couple ru
9
2026-06-09 via Nuitee
family_with_children cn
4
设施老旧。房间很多地方都坏了
2026-06-08 via Nuitee
I
Irina couple ru
10
Комфорт, люкс
Pros:

Очень красивая территория. Ландшафтный дизайн. Вкусная еда, хорошая обслуживание. Хорошее место для спокойного отдыха 🤗

2026-05-20 via Nuitee
N
Natasha couple au
8
Pros:

Beautiful property and has own beach .

Cons:

Staff are inconsistent . Staff slow with responses. Some miscommunication. Need more food variety for the break buffet.

2026-04-15 via Nuitee
T
Tong family_with_children cn
9
Pros:

早餐很丰富,建议三位成人入住不需要再单独增加一份早餐,和前台商量会赠送,Booking这边需要单独购买早餐,价格有点贵;
工作人员态度极好,礼宾部服务周到;
酒店设备很齐全,离沙滩步行6分钟左右可以到;

Cons:

没有其他酒店一对一管家服务,遇事解决不够及时,虽然问题已解决,但是经过多次催促后。

2026-04-03 via Nuitee
P
Peter extended_group sk
10
Exceptional Stay - A Highlight of Our China Journey!
Pros:

Our first trip to Hainan, China, was an incredible 30-day adventure. Having stayed in six different high-end hotels during our travels, I can confidently say that JW Marriott Haitang Bay was a standout experience.
From the moment we arrived, the reception team provided a level of care and professionalism that was truly top-tier. The check-in process was seamless and welcoming, setting the tone for the rest of our stay.
The overall atmosphere of the hotel is what surprised us most. It is a peaceful sanctuary with a calm, sophisticated vibe. The service is consistently excellent, and every staff member we encountered was professional and attentive to our needs.
We stayed in a family semi-villa, which was absolutely stunning. A few highlights from the room:
• Impeccable Cleanliness: We were very impressed by how spotless the villa was throughout our stay.
• Sleep Quality: The beds are of exceptional quality, ensuring we were well-rested every day.
• Design: The layout and decor are beautiful, providing a perfect blend of luxury and comfort.
If you are looking for a hotel with a professional approach and a tranquil environment in Haitang Bay, this is the place to be. We truly enjoyed our stay and highly recommend it!

2026-01-05 via Nuitee
M
Melissa extended_group gb
10
很赞
Pros:

环境设施房间绝佳

Cons:

前台入住业务可以更熟练

2025-12-21 via Nuitee
A
AKIM solo_traveller kz
8
Pros:

Мне понравилось территория где всё красиво и ухоженно.

Cons:

Мне не понравилось что здесь очень большие волны, сразу скажу на море купаться не получится. Я когда за 2 дня ранние был в другом отеле и там на нашем пляжу встретил людей который приехали на наш пляж купаться и сказали что они с отели Атлантис и там не возможно купаться за волны, а Атлантис прямо рядом с Мэрриот. Но когда я приехал и увидел что это действительно так что не возможно купаться там очень большие волны. Только будете купаться в бассейне. Я не знаю это всегда так или нет но октябрь такой.

2025-10-23 via Nuitee
U
Ulrike family_with_children de
10
Pros:

Great hotel and facilities, very good staff and super service. Have been there several times and it is always phantastic

2025-09-13 via Nuitee
伟义 solo traveller hk
7
Good
2024-08-26 via Nuitee
A
Aziz young couple kz
10
Exceptional
2024-04-17 via Nuitee
L
Leijinxin young couple gb
6
Better than the Sheraton next door
Pros:

Our room was spacious, the gardens and the pools are brilliant, and the beach is just beyond. The facilities were really good.

Cons:

The hotel has too few staffs and they’re often inexperienced or unresponsive during the evenings.

2024-03-31 via Nuitee
J
Juyuan partner
10
Pros:

酒店的沙滩是附近酒店中人最少的

2023-08-06 via Nuitee
D
David young couple ca
10
Exceptional
2023-05-20 via Nuitee