Crowne Plaza Hefei by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
9.6 (218 reviews)
Building A, 598 Huangshan Road , Hefei , cn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Variety of food options
Cons:
Issues with room odor
Air conditioning problems

Categories

Cleanliness
8.8
Some negative comments about mold and odors in the rooms.
Service
10
Staff is very welcoming and helpful, with upgrades in rooms and friendly clerks.
Location
9.8
Location is great and convenient for daily activities.
Room Quality
9.3
Rooms are described as large and comfortable, though there were some issues with air quality.
Amenities
9.8
Great amenities including a gym and varied breakfast options.
Value for Money
9.3
Perceived as reasonable for the amenities provided.
Food and Beverage
9.8
Good variety of food and drink options, especially breakfast.
Overall Experience
10
Overall a very positive experience with high expectations for a return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:56

Property Description

Luxurious Accommodation and Convenient Location
Crowne Plaza Hefei offers elegant rooms with modern amenities and is strategically located near key transportation hubs and exhibition centers. Enjoy a comfortable stay just minutes away from the airport and major attractions.

Leisure and Business Facilities
Relax and unwind at the indoor swimming pool or stay active at the well-equipped fitness center. Need to catch up on work? The business center provides essential services to cater to your needs.

Culinary Delights and Entertainment
Indulge in a variety of Chinese and Western cuisines at the hotel's restaurants, and unwind with a drink at the stylish on-site bars. Experience a blend of comfort, convenience, and entertainment at Crowne Plaza Hefei.

Ready to experience luxury and convenience at Crowne Plaza Hefei? Book your stay now for an unforgettable experience!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HFE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.6
Based on 218 reviews
Cleanliness: 8.8
Service: 10
Location: 9.8
Room Quality: 9.3
Amenities: 9.8
Value for Money: 9.3
Food and Beverage: 9.8
Overall Experience: 10
Y
Yijun • family_with_children • cn
10
2026-03-18 • via Nuitee
J
Julio • family_with_children • es
3
Mala experiencia
Pros:

Las habitaciones

Cons:

Recepción mucho frío
La comida siempre lo mismo
Me cobraron de más

2026-03-07 • via Nuitee
W
Weihua • couple • cn
8
2026-02-26 • via Nuitee
W
Weihua • couple • cn
8
Pros:

房间整洁、服务到位

Cons:

房间设施需要注意及时检查维护，使用时发现淋浴间顶部花洒开关已坏，尤其手持花洒软管连接处松动让人心生疑窦观感很不好…

2026-02-26 • via Nuitee
尔格黑 • family_with_children • cn
9
Pros:

环境服务

Cons:

位置

2026-02-14 • via Nuitee
S
Shunan • couple • mv
8
2026-02-13 • via Nuitee
F
FloFloFloFloFlo • family_with_children • de
8
2026-01-28 • via Nuitee
V
Volha • family_with_children • by
10
2026-01-21 • via Nuitee
H
Huitong • couple • gb
8
2026-01-20 • via Nuitee
R
Rachid • family_with_children • be
10
2026-01-05 • via Nuitee
N
Nikoloz • couple • ge
10
2025-12-21 • via Nuitee
A
Andrey Nagiyev • couple • at
10
Pros:

Everything was great overall. I especially liked the food variety for breakfast and that there were many different types of dumplings. Also I liked the coffee there.

Cons:

No real disadvantages, but if you don’t like warmer rooms, it’s worth requesting a room on the north side. The ventilation felt more like a fan than a full air conditioner. By the way, on the north side was perfect.

2025-12-20 • via Nuitee
M
Marian • extended_group • ro
10
2025-11-13 • via Nuitee
D
Daecheol • family_with_children • kr
9
2025-11-09 • via Nuitee
S
Svetislav • extended_group • rs
10
2025-10-31 • via Nuitee
H
Hui • solo_traveller • us
6
2025-10-18 • via Nuitee
J
Jack • couple • us
7
I have stayed here multiple times in the past and probably will be my last unless they improve the air quality inside.
Pros:

location is very close to where I wanted to be every day. Staff is very welcoming.

Cons:

I can smell mold inside of the hotel hallway and room, which made me cough sometimes. The hotel’s central air condition system does not work well. The room temperature cannot be lower than 76 F (24 C), making the stay not very comfortable.

2025-10-09 • via Nuitee
N
Ning • couple • cn
10
五星服务好
2025-10-09 • via Nuitee
A
Abderrahmane • solo_traveller • fr
9
2025-10-06 • via Nuitee
D
Diogo • solo_traveller • es
9
Great Hotel in Hefei
Pros:

Room sizes incredible. Good breakfast. Nice shopping area nearby. Nice gym.

Cons:

Nothing.

2025-09-20 • via Nuitee