Crowne Plaza Hefei by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
9.6 (232 reviews)
Building A, 598 Huangshan Road , Hefei , cn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Variety of food options
Cons:
Issues with room odor
Air conditioning problems

Categories

Cleanliness
8.8
Some negative comments about mold and odors in the rooms.
Service
10
Staff is very welcoming and helpful, with upgrades in rooms and friendly clerks.
Location
9.8
Location is great and convenient for daily activities.
Room Quality
9.3
Rooms are described as large and comfortable, though there were some issues with air quality.
Amenities
9.8
Great amenities including a gym and varied breakfast options.
Value for Money
9.3
Perceived as reasonable for the amenities provided.
Food and Beverage
9.8
Good variety of food and drink options, especially breakfast.
Overall Experience
10
Overall a very positive experience with high expectations for a return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:56

Property Description

Luxurious Accommodation and Convenient Location
Crowne Plaza Hefei offers elegant rooms with modern amenities and is strategically located near key transportation hubs and exhibition centers. Enjoy a comfortable stay just minutes away from the airport and major attractions.

Leisure and Business Facilities
Relax and unwind at the indoor swimming pool or stay active at the well-equipped fitness center. Need to catch up on work? The business center provides essential services to cater to your needs.

Culinary Delights and Entertainment
Indulge in a variety of Chinese and Western cuisines at the hotel's restaurants, and unwind with a drink at the stylish on-site bars. Experience a blend of comfort, convenience, and entertainment at Crowne Plaza Hefei.

Ready to experience luxury and convenience at Crowne Plaza Hefei? Book your stay now for an unforgettable experience!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HFE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.6
Based on 232 reviews
Cleanliness: 8.8
Service: 10
Location: 9.8
Room Quality: 9.3
Amenities: 9.8
Value for Money: 9.3
Food and Beverage: 9.8
Overall Experience: 10
U
usman • extended_group • pk
10
Perfect
Pros:

Many international options available for breakfast.
they have japanese bidet washrooms as well
the location is very close to super market food and shopping
transport always available at the door

exceptionally clean
accomodating staff

Cons:

not applicable

2026-06-16 • via Nuitee
C
CHIN GIAP • solo_traveller • my
7
2026-06-07 • via Nuitee
C
Christoffel Gerhardus Fouche • couple • za
9
2026-05-17 • via Nuitee
K
KuangHwa • family_with_children • us
10
物超所值
Pros:

這是一家超過期待的飯店，早餐非常豐盛，值得我們再來體驗👍

2026-05-07 • via Nuitee
M
Melanie • couple • au
8
It was a lively stay within a very beautiful hotel
Pros:

Very comfortable

Cons:

A bit too far away to walk from restaurants and shops

2026-05-05 • via Nuitee
K
KuangHwa • solo_traveller • us
10
接待人員十分專業，特別是Nancy，十分的親切
Pros:

早餐很棒👍

2026-04-10 • via Nuitee
S
SERGEI • solo_traveller • gb
8
Pros:

Compared with 2024-2025 breakfast now offers less choice, although remains very good. Sadly, it used to be not just good, but absolutely fantastic last years. Hope it'll get back to where it was then.

2026-04-07 • via Nuitee
J
Julio • family_with_children • es
5
Mejorable
Pros:

Bien pero me cobraron de más

Cons:

Que me cobraron de más, hacía mucho frío y el olor a comida

2026-04-06 • via Nuitee
M
Mark • extended_group • ee
9
Ideal for business trip
Pros:

In generally well organised hotel, nice breakfast and supportive staff. We liked full size of Gym.

Cons:

Location little bit outside of shopping or centre, but we travelled for business so
no issue for us.

2026-04-06 • via Nuitee
K
KHALID • solo_traveller • sa
8
2026-03-29 • via Nuitee
Y
Yijun • family_with_children • cn
10
2026-03-18 • via Nuitee
J
Julio • family_with_children • es
3
Mala experiencia
Pros:

Las habitaciones

Cons:

Recepción mucho frío
La comida siempre lo mismo
Me cobraron de más

2026-03-07 • via Nuitee
W
Weihua • couple • cn
8
Pros:

房间整洁、服务到位

Cons:

房间设施需要注意及时检查维护，使用时发现淋浴间顶部花洒开关已坏，尤其手持花洒软管连接处松动让人心生疑窦观感很不好…

2026-02-26 • via Nuitee
W
Weihua • couple • cn
8
2026-02-26 • via Nuitee
尔格黑 • family_with_children • cn
9
Pros:

环境服务

Cons:

位置

2026-02-14 • via Nuitee
S
Shunan • couple • mv
8
2026-02-13 • via Nuitee
F
FloFloFloFloFlo • family_with_children • de
8
2026-01-28 • via Nuitee
V
Volha • family_with_children • by
10
2026-01-21 • via Nuitee
H
Huitong • couple • gb
8
2026-01-20 • via Nuitee
R
Rachid • family_with_children • be
10
2026-01-05 • via Nuitee