Kenton Palace Buenos Aires

Hotels
8.3 (619 reviews)
Defensa 383 , Buenos Aires , ar

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable bed
Cons:
Outdated room
Inadequate breakfast options
Elevated noise levels

Categories

Cleanliness
7.19
Issues noted with bathroom fittings and shower causing flooding.
Service
9.66
Receptionist was helpful; staff attention was praised.
Location
9.7
Well located close to major attractions like the Plaza de Mayor.
Room Quality
7.65
Standard room was small and dated; issues with seating and space for luggage.
Amenities
8.18
Breakfast was inconsistent, but basic amenities were provided.
Value for Money
8.14
Pricing seems reasonable but quality did not meet expectations.
Food and Beverage
7.19
Limited breakfast options; overall impression of food quality is low.
Overall Experience
8.66
Mixed feelings due to both positive experiences and notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:55

Property Description

Restaurant, Wine Cellar, and Buffet Breakfast
Experience culinary delights at Kenton Palace Buenos Aires with its restaurant offering international dishes and pizza specialties. Enjoy a wide variety of wines from the property's cellar and start your day with a delicious buffet breakfast.

Comfortable Rooms with Modern Amenities
Relax in rooms featuring free Wi-Fi, plasma TV, air conditioning, and heating. The cozy decor with parquet floors and private bathrooms with toiletries ensure a comfortable stay in the heart of San Telmo District.

Convenient Location
Explore Buenos Aires with ease as Kenton Palace is located just 300 meters from the Main Square and Plaza de Mayo metro station. With Argentina's Government House nearby and easy access to Ezeiza International Airport, your stay is both convenient and memorable.

Book now for an unforgettable experience at Kenton Palace Buenos Aires!

Important information:

This accommodations is registered as a provider of the “Pre Trip Program” (“Programa Previaje”) of the Argentinian Ministry of Tourism and Sports (CUIT: 30586499870)

Please note that access by car is only available until 11.00 and after 16.00 Monday to Friday.
Please note that guest should pay an extra fee per day if they want to use the pool or Spa facilities. Massages have an extra cost which depend on the type selected.
Please note that Fitness center is available from 07.00 to 20.30 and swimming pool is open from 16.30 to 20.30 Monday to Saturday.
Please note, private on-site parking is possible for an extra fee. Nevertheless, this service is restricted on Sundays due to the Artisan´s Fair.

Note that breakfast is served from 7:00 to 10:00 hs. during weekdays and 7:30 to 10:30 hs. on holidays and weekends.

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

Please note that for non Argentinian residents, a local tax "Visit Buenos Aires" of 1 USD, per person, per day, is not included on the fee. It applies to all guests with 12 years old or more. Please contact the property for further information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: EZE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 15 per day.

Location

Guest Reviews

8.3
Based on 619 reviews
Cleanliness: 7.19
Service: 9.66
Location: 9.7
Room Quality: 7.65
Amenities: 8.18
Value for Money: 8.14
Food and Beverage: 7.19
Overall Experience: 8.66
M
Medina family_with_children ar
9
Pros:

La ubicación es perfecta para el que quiere disfrutar y pasear en San Telmo, plaza de Mayo (y alrededores) y recorrer puerto Madero, todo cerca y accesible caminando. Aparte de ser zona segura para andar aún en altas horas.

Cons:

Es un punto que lo menciono porque me desilusionó después de haber estado 4 noches. Salimos y ya estando muy lejos (más de 70 km de capital) nos dimos cuentas q nos olvidamos una billetera con documentos y tarjetas y si bien llamamos y nos confirmaron q estaba todo no hubo predisposición para enviarlo a destino (explicando que no era algo para dejar hasta la próxima visita como lo ofrecieron por tel) al no tener respuesta favorable tuvimos que volver a buscarlo y manejar 170 km demás, aparte de los 300 km que aun faltaban para el destino. Algo que con un cadete y una oficina de cualquier correo privado lo hubiera solucionado.

2026-02-23 via Nuitee
C
Calleros family_with_children ar
10
Pros:

Me encantó , hermoso todo la atención el desayuno todo genial

Cons:

Solo una cosa no me gustó,no es un hotel económico y al salir nos preguntaron si nos habíamos tomado el agua mineral no me párese de buen gusto cuánto sale un agua?

2026-02-23 via Nuitee
D
Dery Escobar family_with_children cl
8
Oportunidades de mejora
Pros:

Me gustó la ubicación y el diseño y tamaño de las habitaciones.

Cons:

Desayuno muy cargado al dulce, personal de recepción poco cercano ( no todos), y el servicio de mucama estaba mal coordinado, lo que redundo en qué un par de veces no hicieron la habitacion.

2026-02-12 via Nuitee
I
Ivonne couple uy
10
2026-02-10 via Nuitee
P
PhilMalone Family Footscray, Maribyrnong, Greater Melbourne, Victoria
6
Location with market on your doorstep
Pros:

Unfortunately, the rooms were dark, low lighting and dingy which did detract from our visit. The staff were super helpful, leanding good assistance to some issues with outside tours that were going wrong.
It is located in the old part of the city with a busy and large street market right on your doorstep.

2026-01-26 via Tripadvisor
L
louisac79 Couples
6
Nice location - needs work
Pros:

Stayed here as part of an organised tour so had no choice in where we stayed. The hotel is a little dated and tired but the rooms are a good size and are very comfortable. However there is no water provided except a small bottle that they charge $5 for and no tea or creamer for the coffee if you are brave enough to try to use the dangerous looking kettle. The towels were quite old, rough textured and fraying on the edges. The breakfast was passable but not brilliant. The advertised cafe/bar was non existent and there was nowhere in the hotel to get food or drinks post breakfast. Thankfully the hotels good location meant that any provisions needed were close by as were many of the city's sights. The gym, swimming pool, sauna, hot tub and spa were all either below par or entirely missing. You could only use after 2pm and there was a charge to use the pool which is really no bigger than your average hot tub. The hot tub was empty, the sauna not working and the spa didn't appear to exist. The gym was no bigger than a closet and most of the equipment appeared to be out of order. The hotel website also advertises currency exchange which it also doesn't do. The friendly staff and location are positive but that's all.

2026-01-22 via Tripadvisor
R
Raul Eduardo couple ar
8
la pase muy bien
Pros:

la atencion del personal excelente, limpieza excelente, el tamaño de la habitacion excelente, muy bien el baño son todos box separados,

Cons:

el colchon muy duro y con los resortes desgastados y la almohada muy dura y alta, seria hora que piensen en reemplazarlos

2026-01-19 via Nuitee
N
nicolas couple ar
7
2026-01-19 via Nuitee
G
Gretha couple br
10
Localização e conforto 10! Super voltaríamos☺️
Pros:

Hotel muito bem localizado, limpo, confortável, café da manhã justo, funcionários competentes… Super voltaria a me hospedar… Indico☺️

2026-01-19 via Nuitee
F
Franco solo_traveller ar
9
2026-01-15 via Nuitee
I
Ines couple de
8
2026-01-14 via Nuitee
S
Sharron solo_traveller gb
8
2026-01-12 via Nuitee
S
Sharron solo_traveller gb
7
2026-01-12 via Nuitee
Z
Zacarias extended_group ar
8
Pros:

La habitación

Cons:

En la pileta hay olor raro, el agua de la ducha tiene mucho cloro, pensaba que sería mas top al ser 4 estrellas.

2026-01-12 via Nuitee
V
Valeria family_with_children ar
9
Pros:

Excelente ubicación, a corta distancia caminando de Plaza de Mayo. La feria de San Telmo en la puerta, si estas allí un domingo

Cons:

El aire acondicionado viejo, y sin posibilidad de regular la temperatura. El desayuno un poco caro para lo que ofrecía.

2026-01-09 via Nuitee
T
Trujillo couple br
7
Pros:

Localização

Cons:

De duas reservas, tive que fazer um cancelamento de uma delas (antecipado, mas sabendo que não seria totalmente reembolsável) e além de não reconsiderarem ou oferecerem um desconto, me cobraram taxa de Noshow de 21% (absurdo). Café da manhã poderia ser melhor servido em frutas e pães.

2026-01-05 via Nuitee
Y
Yesica Natalia extended_group ar
1
No recomendable
Pros:

No dan la información correcta sobre los servicios la ubicación tiene obstáculos en la salida x las ferias
Estan sobre valorados el gim o lo q lo llaman spa son decadentes

2026-01-05 via Nuitee
E
Eaa1947 Couples Gold Coast, Queensland
4
Not a 4 star hotel
Pros:

It may have been a Palace at one time, I don’t know but it certainly isn’t a palace any more. It is well located, close to the Plaza de Mayor etc but that is its only grace. It is an old dated hotel that needs significant upgrade. The standard room is quite small and there is no seating area or a chair, apart from a single chair, so you must lie on the bed. You cannot open 2 medium size suitcases. Fittings in the bathroom don’t work and the dreaded “shower in bath” meant the floor got flooded after every shower. The shower tap was faulty and it didn’t work. Breakfast is lousy with very few pickings and unhelpful staff. The receptionist was helpful though. One Sunday there was an arts market in the street so it was quite noisy and difficult to get around. It is a 2-3 star hotel.

2026-01-02 via Tripadvisor
P
Pablo Federico Bassan family_with_children ar
7
2026-01-02 via Nuitee
M
María Teresa family_with_children ar
10
Pros:

Me encantó la habitación con un hermoso balcón a la calle, una maravilla!!!

Cons:

No tengo nada malo que decir

2025-12-27 via Nuitee