Quest on London

Hotels
Quest Apartment Hotels
8 (1067 reviews)
51 London Street , Hamilton , nz

Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Comfortable rooms
Welcoming staff
Great location
Spacious accommodations
Cons:
Breakfast quality
Cleanliness of some linens
Parking situation

Categories

Cleanliness
7.46
Overall clean but some issues with specific linens and amenities.
Service
8.43
Staff were very nice, welcoming, and helpful throughout the stay.
Location
8.47
Great location, walking distance to many attractions and restaurants.
Room Quality
8.42
Spacious and comfortable rooms with good amenities.
Amenities
7.95
Good basic facilities, but some amenities are in need of attention.
Value for Money
7.91
Impressive value with spacious rooms equipped with amenities; however, some complaints about breakfast.
Food and Beverage
7.46
Breakfast offerings were minimal and not satisfactory.
Overall Experience
7.93
A generally positive experience, with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:51

Property Description

Convenient Location
Situated just a short walk from Waikato River and Skycity Casino, Quest Hamilton Apartments offer easy access to popular attractions like Waikato Museum and Waikato Stadium.

Modern Amenities
Enjoy the convenience of flat-screen satellite TV, DVD player, and free WiFi during your stay. Each apartment features a full kitchen, laundry facilities, and air conditioning for a comfortable experience.

Explore Hamilton
With airport transfers available and various attractions nearby such as Hobbiton and Waitomo Caves, Quest Hamilton is the perfect base for exploring Hamilton's wonders.

Experience comfort and convenience at Quest Hamilton Apartments. Book now to secure your stay!

Important information:

Some Studio and all Two Bedroom apartments may be accessible via stairs only (elevator until the second floor, stairs to 3rd floor).

Please note that there is a 2.5% charge when you pay with a Visa, MasterCard, American Express credit card and if a debit card is charged manually.

Please note that there is no housekeeping service on Sundays and Public Holidays.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Parking is subject to availability due to limited spaces.

This property will not accommodate hen, stag or similar parties.

Please inform Quest Hamilton Serviced Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

A damage deposit of NZD 200 is required on arrival. This will be collected by credit card, eftpos, cash or debit cards. You should be reimbursed on check-out however if paying by card it might take a few business working days for your bank to process. Your deposit will be refunded in full, subject to an inspection of the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HLZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 24 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for NZD 15 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for NZD 50 per person per night when using an existing bed.
    People no matter the age stay for NZD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1067 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.47
Room Quality: 8.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.46
Overall Experience: 7.93
D
David couple au
3
Centrally located but unimpressive
Pros:

Spacious room with small kitchen, washing machine and centrally located.

Cons:

It is dated, grubby, expensive and underwhelming staff. Booked in and bank debit immediately, couldn’t get a receipt until I demanded a copy the next day, could only email me, would not print me a copy. Charged $25 a day parking for a vehicle stacked under cover. Reception opened at 7am but no one attended reception until 7:30am, asked car to be ready at 8:15am, arrived to pick up car and vehicle was still in stacker, receptionist too busy eating his breakfast. Next day we returned the car and was told that reception didn’t have skill to park car in stacker and we need to do ourselves! Told them this was not our responsibility. No soap in shower dispenser, told they we’re having problems with suppler. Room service made up room and left old towels on floor in bathroom. Homeless person living in carpark next to our apartment window. All this for NZ$500 for two nights. We are on NZ two week road trip and after 4 accomodations this is the worst.

2026-03-06 via Nuitee
R
Rikihana family_with_children nz
9
2026-03-05 via Nuitee
A
ANDRÁS couple hu
8
2026-03-04 via Nuitee
H
Haiate couple gb
5
2026-03-03 via Nuitee
L
Liyu couple tw
8
舒適愉快
Pros:

空間大、位置佳,車子可停路邊停車格不收費

2026-03-03 via Nuitee
M
Moster solo_traveller be
9
2026-03-02 via Nuitee
A
Ashley Kerlin solo_traveller au
9
Lovely hotel just far enough away from the late night hubbub
Pros:

Lovely spacious suite. Very comfortable bed. Good bathroom with essential toiletries but no more. Laundry was a great surprise and much appreciated.
Great blackout curtains. Plenty of power points and good lighting. Dining spot and a small desk too. Comfy armchair. Easy wifi.
Wonderful atrium lounge area on the floor with big armchairs. That would be so nice sipping wine by the fireplace with friends in winter.

Cons:

Views were ordinary with high windows and when I did look out it was to see a bloke peeing against the wall.
No coffee maker. Only tiny milk things.
Unable to cast from devices to TV.

2026-03-01 via Nuitee
M
Muhammad family_with_children nz
8
2026-02-28 via Nuitee
L
Lorrae solo_traveller au
7
Pros:

It was spacious and clean.

Cons:

The decorated was a but tired and the soap dispenser not working and held together with tape. One of the light switches seemed a bit dodgy.

2026-02-28 via Nuitee
A
Andrew couple au
8
A quiet location and a comfortable room
Pros:

Convenient location within walking distance of the inter city bus terminal. Well appointed with a comfortable bed.

Cons:

Not much drawer or shelf space if you are staying for a few days

2026-02-23 via Nuitee
J
James extended_group nz
6
Pros:

rooms met what was expected

Cons:

Parking issues should have been explained at time of booking

2026-02-22 via Nuitee
M
Maehe couple nz
7
Nice stay in a great location
Pros:

Spacious room, great amenities (with a kitchenette, washing machine and dryer) in a quiet location. The breakfast was also a basic continental style, worth the low cost paid as part of our package.

Cons:

Unfortunately the power wasn’t working on one side of the room, but could’ve been easily fixed if we raised the issue with the staff.

2026-02-22 via Nuitee
J
Jennifer family_with_children de
8
2026-02-14 via Nuitee
J
Jamie extended_group nz
8
Pros:

Friendly staff who assisted with the after hours check in process

Cons:

The lift only goes to the 2nd floor and the room was on the 3rd so we had to carry suitcases up flights of stairs

2026-02-14 via Nuitee
S
Stuart solo_traveller gb
8
Pros:

The staff, plus It had a washing machine & tumble dryer

2026-02-09 via Nuitee
J
Jacquie couple nz
7
2026-01-30 via Nuitee
R
Rachael family_with_children au
1
Pros:

Unhelpful staff. Reception is only open till 4pm not 7pm as advertised on Bookings.com.

2026-01-30 via Nuitee
J
Joana-Marie couple nz
6
2026-01-25 via Nuitee
L
Lynne solo_traveller ca
10
2026-01-25 via Nuitee
S
Stacey couple nz
7
2026-01-22 via Nuitee