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Facilities
Property facilities
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Electric bicycle charging station
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Non-smoking rooms
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Air conditioning
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Grocery deliveries
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Wheelchair accessible
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Allergy-free room
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Lower bathroom sink
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Covered parking
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Secured parking
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Garage
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Electric bicycle charging station
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Convenient Location
Situated just a short walk from Waikato River and Skycity Casino, Quest Hamilton Apartments offer easy access to popular attractions like Waikato Museum and Waikato Stadium.
Modern Amenities
Enjoy the convenience of flat-screen satellite TV, DVD player, and free WiFi during your stay. Each apartment features a full kitchen, laundry facilities, and air conditioning for a comfortable experience.
Explore Hamilton
With airport transfers available and various attractions nearby such as Hobbiton and Waitomo Caves, Quest Hamilton is the perfect base for exploring Hamilton's wonders.
Experience comfort and convenience at Quest Hamilton Apartments. Book now to secure your stay!
Some Studio and all Two Bedroom apartments may be accessible via stairs only (elevator until the second floor, stairs to 3rd floor).
Please note that there is a 2.5% charge when you pay with a Visa, MasterCard, American Express credit card and if a debit card is charged manually.
Please note that there is no housekeeping service on Sundays and Public Holidays.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
This property will not accommodate hen, stag or similar parties.
Please inform Quest Hamilton Serviced Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
A damage deposit of NZD 200 is required on arrival. This will be collected by credit card, eftpos, cash or debit cards. You should be reimbursed on check-out however if paying by card it might take a few business working days for your bank to process. Your deposit will be refunded in full, subject to an inspection of the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is needed) and costs NZD 24 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for NZD 15 per person per night when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 12 years old stay for NZD 50 per person per night when using an existing bed.
People no matter the age stay for NZD 50 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Location. Staff. Nice room.
Was nobody there to check in even though I was there before closing time
Nice entrance
Unclean and old bathroom, corners of walls chipping away
Had laundry facilities
No vent in the bathroom, so when using the tumble dryer was in use, which took a longtime, the bathroom got very steamy and damp.
The room was perfect. Reception staff were excellent.
Great location, the staff were friendly and helpful. The apartment itself was nice and had everything I needed
I couldn’t park in the arranged parking as my car was too big. There was no where that stipulated you needed a small car to fit the car parks. I had to park my car in the Wilson car park across the street which is fine but it’s not secure.
The bed was very hard and h comfortable. It was very loud as the windows are super old it let a lot of noise in
I thought everything was clean and the bed was comfortable. Having a little kitchenette and washing machine and dryer is lovely as well, especially for those with children.
The property was ok apart from a funny smell between the lift and the room. The thing I was not happy about was that I phoned on 8 March at 12:50 and spoke to a lady to book parking. No parking was booked for us so had to make another plan which was inconvenient as I am pregnant as well…
Leaving
I had booked months in advance for a 1 bedroom apartment for my husband,Son and I. When we arrived to check in we were assigned a very basic studio apartment and at no point did the women booking us in communicate this to us. The hotels intention was to charge us for a 1 bedroom apartment but put us in a studio.
When I went to ask about this at reception, the only compensation reception could offer was to Knock off $45 and if we had found alternate accomodation that night they would cancel our booking for free- what a joke! I wasn’t happy that what was being suggested was to inconvenience my husband and child. To make matters worse the room we were given smelt of smoke and a previous customer had left a plastic cover over the smoke detector. Never again! Do not book here.
The rooms are clean and comfortable. The bed was nice. The shower is perfect. There is everything you could want.
We, had a late check in (only by 20mins) and had to use an intercom at the door which took a while...I'm not really complaining, we were the ones that were late, but we had terrible trip (road works) along the way, and were running late for an event, and this intercom nearly "put me over the edge" :)
We were tucked away in a back room with very little natural light.
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