Maison Jenny Hotel Restaurant & Spa

Hotels
8.8 (1793 reviews)
84 Rue de Hégenheim , Hagenthal-le-Bas , fr

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Quality food
Cons:
No robes provided
Inconsistent jacuzzi temperature
Restaurant closed during stay

Categories

Cleanliness
8.66
Overall cleanliness is mentioned positively, with the Ongoing theme of cleanliness throughout the reviews.
Service
9.13
The service received high praise, particularly staff attentiveness and friendliness.
Location
8.97
Location is praised for its convenience and proximity to attractions.
Room Quality
8.62
Rooms are described as spacious and comfortable, with good decor.
Amenities
8.65
Amenities such as the spa and pool are positively noted, though minor issues exist.
Value for Money
8.61
Generally good value considering the quality of services offered.
Food and Beverage
8.86
Food quality, especially breakfast, received positive feedback, although some improvements could be made.
Overall Experience
8.93
Overall, guests felt a very positive experience, highlighting the welcoming atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:05

Property Description

Luxurious Rooms with Balconies and Spa
Indulge in comfort and relaxation at Maison Jenny Hotel Restaurant & Spa with rooms featuring balconies, flat-screen TVs, and free Wi-Fi. Pamper yourself with complimentary bathrobes and slippers for the spa.

Gourmet Dining and Lounge Bar
Savor the flavors of seasonal cuisine and a fine wine selection at our restaurant. Unwind at the lounge bar overlooking the garden, perfect for a relaxing evening after a day of exploring.

Convenient Location and Services
Benefit from free private parking and easy access to Bale Mulhouse Airport. Let our friendly staff assist you with ticket services and maps for your convenience. Experience a seamless stay at our hotel.

Important information:

In case of late arrival, please contact the hotel before 19:00 to obtain the access code.

Please note : children (under 16 years old) are welcome in our SPA area from 9am to 4:30pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BSL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for € 21 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1793 reviews
Cleanliness: 8.66
Service: 9.13
Location: 8.97
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.86
Overall Experience: 8.93
P
Patrice • couple • fr
9
2026-07-18 • via Nuitee
J
Jos • extended_group • nl
9
Pros:

Heel mooi hotel met een fijne tuin met een gezellige bar.
Fijne ruime kamer, prima bed, goed werkende stille airco.
Prima ontbijt.

2026-07-18 • via Nuitee
C
Cherry • couple • dk
9
Fantastic.
Pros:

The welcome and they are really nice and kind to us. My husband celebrated his birthday with surprised. We love the nature and we watched the football match. 🥰🇪🇸🇫🇷✅🇦🇷🏴󠁧󠁢󠁥󠁮󠁧󠁿

Cons:

The fish in the garden, the breakfast and the people 🙏🏻❤️☀️🥳🇫🇷

2026-07-17 • via Nuitee
C
Christiane • couple • de
10
2026-07-16 • via Nuitee
S
Sandra • couple • de
8
2026-07-15 • via Nuitee
W
William • solo_traveller • fr
10
Pros:

Très beau jardin et très bel hôtel.
Personnel sympathique

Cons:

La température de la piscine intérieure

2026-07-14 • via Nuitee
M
Morgane • couple • fr
6
2026-07-14 • via Nuitee
N
Natalja • couple • de
9
Romantisch, -idyllischer Aufenthalt ohne viel Trubel zum Entspannen.
Pros:

Das Frühstück des Hotels war sehr herzlich und überaus charmant serviert. Von allem war etwas da, man konnte sich wirklich nicht beschweren! Die Atmosphäre, nicht nur beim Frühstück, war sehr romantisch, ruhig und idyllisch. Der Außenbereich war wunderschön und man konnte sich wie Zuhause fühlen.

Cons:

Die Ausstattung ist optisch etwas in die Jahre gekommen, was sie aber in ihrer Funktion nicht beeinträchtigt. Dennoch etwas was auffällt, aber in dem Maße noch lange nicht stört!

2026-07-13 • via Nuitee
C
Christophe • family_with_children • fr
9
Pros:

Tout était bien sauf le rapport qualité prix du diner. Nous avons aimé la chambre, le spa, le jardin d'été et la piscine. Le petit déjeuner était très copieux.

Cons:

Le diner était un peu cher; maintenant quand un restaurant est à 100 mètres de la Suisse et que les clients sont à majorité suisse, pourquoi se priver?

2026-07-12 • via Nuitee
D
Derek • family_with_children • nl
9
2026-07-11 • via Nuitee
S
Stefan • solo_traveller • ch
5
2026-07-10 • via Nuitee
P
Pietro • solo_traveller • ch
8
2026-07-10 • via Nuitee
H
Hans • couple • nl
7
Gemengde gevoelens.
Pros:

Locatie Tuin Restaurant Kamer

Cons:

Ontbijtzaal niet schoon/ hygiënisch
Verder werd ons meegedeeld bij inchecken dat er veel overlast door bouwactiviteiten zou zijn. Dat was inderdaad storend gedurende de dagen dat wij er waren. Wij hebben getwijfeld om te reclameren; bij deze alsnog.

2026-07-09 • via Nuitee
R
Radek • couple • de
9
2026-07-09 • via Nuitee
S
stangreciak • solo_traveller • ch
9
2026-07-06 • via Nuitee
G
G.C. • couple • nl
10
Geweldig
Pros:

De sfeer

Cons:

Geen

2026-07-01 • via Nuitee
J
Johann • extended_group • at
6
Zufriedener Gesamteindruck
Pros:

Frühstück war gut. Personal war sehr hilfsbereit und freundlich.

Cons:

Die Zimmer hatten leider keine Klimaanlage. Es war eine außergewöhnliche heiße Reisezeit.

2026-06-30 • via Nuitee
T
Thomas • couple • fr
9
Alles Tiptop klasse Hotel
2026-06-30 • via Nuitee
H
Hans Christian • couple • dk
9
Pros:

Nice Bar in the garden for a well deserved beer after a long drive

2026-06-29 • via Nuitee
A
Andreas • couple • at
10
A very pleasant stay
Pros:

It is a nice hotel near the Swiss border near Basel. It has a nice park with a pond and a lot of shadow. So it was very pleasent to stay even it was very hot (up to 39 °C). The pool is indoor with direct access to the park but the water ist not to warm. Therefore it is very refresshing. The breakfast was good an enough. The staff is very friendly. The encloesed restaurant is excellent. As the hotel is in a village the car parking directly nearby is no problem.

Cons:

Nothing to say.

2026-06-29 • via Nuitee