Maison Jenny Hotel Restaurant & Spa

Hotels
8.8 (1846 reviews)
84 Rue de Hégenheim , Hagenthal-le-Bas , FR

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Quality food
Cons:
No robes provided
Inconsistent jacuzzi temperature
Restaurant closed during stay

Categories

Cleanliness
8.66
Overall cleanliness is mentioned positively, with the Ongoing theme of cleanliness throughout the reviews.
Service
9.13
The service received high praise, particularly staff attentiveness and friendliness.
Location
8.97
Location is praised for its convenience and proximity to attractions.
Room Quality
8.62
Rooms are described as spacious and comfortable, with good decor.
Amenities
8.65
Amenities such as the spa and pool are positively noted, though minor issues exist.
Value for Money
8.61
Generally good value considering the quality of services offered.
Food and Beverage
8.86
Food quality, especially breakfast, received positive feedback, although some improvements could be made.
Overall Experience
8.93
Overall, guests felt a very positive experience, highlighting the welcoming atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:05

Property Description

Luxurious Rooms with Balconies and Spa
Indulge in comfort and relaxation at Maison Jenny Hotel Restaurant & Spa with rooms featuring balconies, flat-screen TVs, and free Wi-Fi. Pamper yourself with complimentary bathrobes and slippers for the spa.

Gourmet Dining and Lounge Bar
Savor the flavors of seasonal cuisine and a fine wine selection at our restaurant. Unwind at the lounge bar overlooking the garden, perfect for a relaxing evening after a day of exploring.

Convenient Location and Services
Benefit from free private parking and easy access to Bale Mulhouse Airport. Let our friendly staff assist you with ticket services and maps for your convenience. Experience a seamless stay at our hotel.

Important information:

In case of late arrival, please contact the hotel before 19:00 to obtain the access code.

Please note : children (under 16 years old) are welcome in our SPA area from 9am to 4:30pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BSL

Location

Guest Reviews

8.8
Based on 1846 reviews
Cleanliness: 8.66
Service: 9.13
Location: 8.97
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.86
Overall Experience: 8.93
M
Marie Hélène • couple • fr
10
2026-10-30 • via Nuitee
J
Julian • couple • gb
8
Nice one night stay, conveniently located in quiet location, plenty of parking.
Pros:

Breakfast was exceptional. The leisure facilities were nice and clean used sauna and pool. Steam room wasn't so good so didn't use it.

Cons:

Jacuzzi outside looked bit dirty so didn't use. First room allocated was of low standard very tired looking and connected to next room. We asked to be moved and replacement room was very nice and comfortable. Shame the standard wasn't consistent. Just be aware of this.

2026-10-30 • via Nuitee
S
Sandra • couple • ch
7
2026-10-28 • via Nuitee
Y
Yuderca • couple • es
10
Pros:

Este Hotel ☀️Es Perfecto

Cons:

No

2026-10-27 • via Nuitee
A
Albert • family_with_children • ch
9
UNterkunft sehr sauber, Spa mit Whirlpool schön gelegen, gemütlich im Garten
Pros:

Ziimer geräumig, sauber , ruhig

2026-10-25 • via Nuitee
N
Nicole • family_with_children • de
7
Great staff & breakfast, otherwise room for improvement
Pros:

Very friendly staff speaking English and German
Complementary water, teas and coffees albeit not in the room
Excellent breakfast buffet
Excellent restaurant

Cons:

Rooms were very basic and dated (not like any of the pictures suggested) and smelled of unclean water/ sewage pipes; bad lighting particularly in the bathroom; bathroom has no door; no full length mirror in the room; fan in the room although weather no longer required it;

Even though we requested one room with separate beds (with plenty of notice) we were not promised one and did not get it - that made it a less comfortable stay

Parking is by the side of the road and was not always available despite being advertised as such

2026-10-25 • via Nuitee
N
Nuriye • couple • de
10
Wow, einfach top!
Pros:

Liebevoller Service, sehr sauber, sehr leckeres Frühstück und Wellnessbereich einfach schön!
Wir waren zu viert da und sind alle Begeistert!!!
Wir kommen definitiv wieder.
DANKE!

Cons:

Es gibt absolut nichts das wir beanstanden könnten.

2026-10-25 • via Nuitee
J
Jean-Luc • couple • fr
8
Super personnel, très bel établissement et super restaurant
Pros:

Personnel, chambre et restaurant

Cons:

Jacuzzi vieillissant

2026-10-21 • via Nuitee
G
Glod • couple • de
10
Perfekter Zwischenstopp
Pros:

Die Mitarbeiter waren alle sehr zuvorkommend und freundlich. Das Zimmer hatte eine schöne Größe und wir hatten sogar einen Balkon mit schönem Ausblick. Wir waren zwar nur eine Nacht Gäste, aber wir haben uns sehr wohl gefühlt. Der Spabereich (im Zimmerpreis inkl.) war eine tolle Ergänzung und ist klein aber fein :). Das Essen im Restaurant war sehr lecker und das Frühstücksbuffet lies auch keine Wünsche offen :). Super Preis-Leistungsverhältnis.

2026-10-20 • via Nuitee
S
Serge • couple • fr
10
Très bel établissement une envie de revenir
Pros:

Très bon séjour tout était parfait

2026-10-20 • via Nuitee
A
Ali • couple • nl
4
2026-10-20 • via Nuitee
M
mamylu • couple • be
10
Le silence
Pros:

Personnel super sympa . Accueil parfait

2026-10-19 • via Nuitee
C
Cindy • couple • de
10
Toller Kurzurlaub
Pros:

Perfekte Lage, Spa, unglaublich gutes Frühstücksbuffet sowie exzellentes Essen im Restaurant. Wir kommen wieder!

Cons:

Abluft im Bad und in der Toilette war defekt.

2026-10-19 • via Nuitee
H
Hennemann • couple • ch
10
2026-10-18 • via Nuitee
C
Caroline • couple • fr
9
Pros:

Déjeuner
SPA piscine hammam sauna

Cons:

Matela trop dur
Coussin trop mou
Isolation sonore de la chambre

2026-10-18 • via Nuitee
B
Beste • solo_traveller • de
10
2026-10-18 • via Nuitee
G
Gabriela • couple • ch
10
Perfect Stay
Pros:

The quality for the price is amazing. The staff speak excellent English and are always smiling, friendly and welcoming.

The room was beautiful, spacious and spotlessly clean, with a very comfortable bed.

The restaurant was fantastic, with delicious food and an excellent wine selection. The waiters were knowledgeable, friendly and more than happy to help us choose the perfect wine.

And the breakfast was probably the best I’ve ever had at a hotel.

Honestly, I’m surprised this place has a rating of only 8.8 on Booking.com because it deserves so much more. We had a wonderful stay and would definitely recommend it.

Cons:

The only small thing worth mentioning is that the Wi-Fi signal in the room was quite weak. It didn’t really bother me, but perhaps a Wi-Fi extender would help.

Other than that, everything was perfect. Thank you for a wonderful stay

2026-10-17 • via Nuitee
L
Licurgu • couple • es
10
Pros:

Fabulos, perfect pentru relaxare totală!

2026-10-16 • via Nuitee
B
bracha • solo_traveller • il
8
Nice hotel.
Pros:

Close to the airport. Quiet surrounding.
Excellent breakfast buffet with large choice and very good food quality. Nice restaurant for dinner at the place.

Cons:

Lack of coffee/ tea equipment in the room.

2026-10-16 • via Nuitee
C
Christian • couple • ch
8
2026-10-16 • via Nuitee