Maison Jenny Hotel Restaurant & Spa

Hotels
8.8 (1634 reviews)
84 Rue de Hégenheim , Hagenthal-le-Bas , fr

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Quality food
Cons:
No robes provided
Inconsistent jacuzzi temperature
Restaurant closed during stay

Categories

Cleanliness
8.66
Overall cleanliness is mentioned positively, with the Ongoing theme of cleanliness throughout the reviews.
Service
9.13
The service received high praise, particularly staff attentiveness and friendliness.
Location
8.97
Location is praised for its convenience and proximity to attractions.
Room Quality
8.62
Rooms are described as spacious and comfortable, with good decor.
Amenities
8.65
Amenities such as the spa and pool are positively noted, though minor issues exist.
Value for Money
8.61
Generally good value considering the quality of services offered.
Food and Beverage
8.86
Food quality, especially breakfast, received positive feedback, although some improvements could be made.
Overall Experience
8.93
Overall, guests felt a very positive experience, highlighting the welcoming atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:05

Property Description

Luxurious Rooms with Balconies and Spa
Indulge in comfort and relaxation at Maison Jenny Hotel Restaurant & Spa with rooms featuring balconies, flat-screen TVs, and free Wi-Fi. Pamper yourself with complimentary bathrobes and slippers for the spa.

Gourmet Dining and Lounge Bar
Savor the flavors of seasonal cuisine and a fine wine selection at our restaurant. Unwind at the lounge bar overlooking the garden, perfect for a relaxing evening after a day of exploring.

Convenient Location and Services
Benefit from free private parking and easy access to Bale Mulhouse Airport. Let our friendly staff assist you with ticket services and maps for your convenience. Experience a seamless stay at our hotel.

Important information:

In case of late arrival, please contact the hotel before 19:00 to obtain the access code.

Please note : children (under 16 years old) are welcome in our SPA area from 9am to 4:30pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BSL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for € 21 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1634 reviews
Cleanliness: 8.66
Service: 9.13
Location: 8.97
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.86
Overall Experience: 8.93
M
Moustache • couple • fr
9
2026-02-14 • via Nuitee
J
Jean-michel • couple • fr
8
2026-02-09 • via Nuitee
M
Moise • solo_traveller • de
9
2026-01-31 • via Nuitee
P
Paul • couple • nl
9
2026-01-31 • via Nuitee
M
Marc • couple • ch
8
2026-01-27 • via Nuitee
N
Nobbe • couple • es
10
Geweldig leuk hotel
Pros:

Het ontbijt was geweldig meer dan voldoende keuze in hartig beleg diverse soorten yoghurt met vers fruit vers brood ,croissants van alles en nog wat,de koffie kwam uit een automaat maar was heel erg goed een dikke 10 met een pluim de receptioniste was een hele vriendelijke jongedame die ons goed in het Engels te woord stond .

Cons:

Niks viel eigenlijk tegen het enigste waar ik hun op wil attenderen is dat als je onder de douche staat en er douchegel gemorst is deze douche heel erg glad wordt voor de rest geweldig heerlijke warme douche harde straal niks op aan te merken

2026-01-26 • via Nuitee
A
Alexis • couple • fr
9
Installation de qualité
Pros:

Le cadre est parfait !

Cons:

Tout est top

2026-01-26 • via Nuitee
S
Schulz • couple • de
10
Fantastisch!
Pros:

Von Anfang bis Ende einfach fantastisch: sehr nettes, zuvorkommendes Personal, tolle Zimmer, tolle Ausstattung, leckeres Frühstück und das Spa ist einmalig. Sogar einen Whirlpool im Garten gibt es.

Cons:

Da gab es nichts schlechtes.

2026-01-25 • via Nuitee
P
Pouget • solo_traveller • fr
8
Très agréable.
Pros:

L’espace disponible. Courtoisie de chacune et chacun.
Propreté. Calme.

Cons:

L’isolation sonore moyenne entre le premier étage et le second.

2026-01-25 • via Nuitee
N
Nils • family_with_children • nl
10
Onze favoriet ❤️
Pros:

Heerlijk hotel, rustige ligging, comfortabele ruime kamers, fijne wellness faciliteiten en een heerlijk restaurant.

2026-01-23 • via Nuitee
K
Kai • couple • de
9
2026-01-23 • via Nuitee
J
JEAN JACQUES • couple • fr
10
2026-01-23 • via Nuitee
L
LuPazu75 • solo_traveller • it
8
2026-01-22 • via Nuitee
L
Leon • extended_group • be
10
Uitsttkend
Pros:

Uitstkekend

Cons:

Biers

2026-01-21 • via Nuitee
R
Robert • solo_traveller • us
10
Good location, reasonably priced, amazing breakfast and staff
Pros:

Staff was very helpful, and came up with a solution when my plane was late.
Room was clean and comfortable.
Breakfast was amazing. Possibly the best European hotel breakfast I have ever had.

Cons:

Everything was great.

2026-01-20 • via Nuitee
A
Annie • couple • fr
9
Pros:

Tout était parfait! L’accueil, le souci du détail, le confort, le spa très agréable et le petit déjeuner exceptionnel avec des produits de qualité! C’est un lieu vraiment très agréable !

Cons:

Le jacuzzi en maintenance qui doit être très agréable à l’extérieur! Nous reviendrons pour en profiter!

2026-01-20 • via Nuitee
G
GRYGORII • extended_group • ua
10
2026-01-19 • via Nuitee
H
Holger • extended_group • de
7
2026-01-19 • via Nuitee
J
Jeanet • couple • nl
8
2026-01-19 • via Nuitee
P
Patrick • couple • fr
9
2026-01-19 • via Nuitee