Hotel Palacio Alcázar

Hotels
8.6 (2404 reviews)
Plaza de la Alianza, 11 , Seville , ES

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable ambiance
Cons:
Room size
Cleanliness issues
Noise from surrounding areas

Categories

Cleanliness
7.99
Some reviews mentioned room cleanliness could be improved.
Service
9.46
Numerous positive mentions of staff kindness and helpfulness.
Location
9.5
Frequently praised as fantastic and very convenient.
Room Quality
7.45
Some reviews indicated rooms were small and basic.
Amenities
8.98
Treated positively but lacked mentions of variety in amenities.
Value for Money
7.94
Utilized location as a justifying factor, but some felt overcharged.
Food and Beverage
8.49
Generally regarded as good, though breakfast options could improve.
Overall Experience
8.96
Mixed experiences, but many expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 20:08

Property Description

Historic Elegance in the Heart of Seville

Ultra-Modern Rooms: Experience comfort and style in our ultra-modern rooms equipped with free Wi-Fi and flat-screen satellite TV.

Panoramic Terrace: Relax and unwind on our stylish terrace with breathtaking views, perfect for enjoying a snack or a drink.

Prime Location: Immerse yourself in the charm of Seville with the Cathedral, Alcázar Palace, and other iconic landmarks just steps away.

Book now to indulge in luxury and convenience at Hotel Palacio Alcázar.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SVQ

Location

Guest Reviews

8.6
Based on 2404 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 7.45
Amenities: 8.98
Value for Money: 7.94
Food and Beverage: 8.49
Overall Experience: 8.96
S
Steve • couple • je
8
As notes above
Pros:

Location

Cons:

Rooms very small and not cleaned very well

2026-10-17 • via Nuitee
A
Anna Maria • couple • ca
10
Cozy boutique hotel with cathedral view.
Pros:

Location. Situated in a cozy courtyard easy access to Santa Cruz area.
Our room was a bit small for two
People with two suitcases and backpacks would be the only drawback but we were o ky there one night so it was more than fine. They serve you a welcome drink on their lovely patio overlooking the cathedral. Hop. Arrival. Staff were courteous. Kind and very helpful.

Cons:

Room was a bit small

2026-10-17 • via Nuitee
S
Soren • couple • dk
1
2026-10-16 • via Nuitee
C
Carmen • family_with_children • es
9
Pros:

Sin duda la ubicacion

Cons:

No puedes acceder con vehiculo

2026-10-15 • via Nuitee
A
Anne • family_with_children • fr
9
Magnifique séjour de 3 jours
Pros:

L'emplacement est vraiment exceptionnel, idéal pour visiter à pieds les richesses de la ville. La place est superbe.
Le petit déj en terrasse est à recommander

Cons:

Le seul bémol peut-être l'insonorisation au niveau de l'entrée ou escalier, avec les clients qui parlent fort en rentrant ou partant

2026-10-15 • via Nuitee
J
Joaquín • solo_traveller • es
10
2026-10-13 • via Nuitee
N
nestor astete • solo_traveller • pe
7
Pros:

La ubicación perfecta en centro histórico, limpio y con ascensor. Personal de limpieza muy amables.

Cons:

La habitación extremadamente pequeña para dos personas, imposible estar allí. La señorita de recepción poco amable, aunque finalmente nos cambio de habitación a una ligeramente mejor.

2026-10-13 • via Nuitee
M
MariaD84 • couple • mt
8
perfect location
Pros:

location is perfect, room clean and confortable

Cons:

room was 1 meter away from the check in desk and I was not expecting to pay just for some hot water (With no tea) usually hotel of this level gives you a kettle in the room ...

2026-10-13 • via Nuitee
L
Liang • solo_traveller • pt
10
2026-10-13 • via Nuitee
L
lisa • solo_traveller • ie
10
Pros:

Central location, spotlessly clean and cool room.

2026-10-12 • via Nuitee
R
remedios • solo_traveller • es
4
No es un hotel de 4 estrellas
Pros:

El lugar donde está ubicado...y la limpieza

Cons:

No corresponde con 4 estrellas... es mas bien 2 a 3 estrellas..escasez en el desayuno...instalaciones básicas tanto en la habitacion como en el hotel en general
..poca profesionalidad.

2026-10-12 • via Nuitee
M
maria • solo_traveller • us
5
Ok
Pros:

Location

Cons:

No complimentary coffee or tea, basic complimentary drink s

2026-10-10 • via Nuitee
S
Sabrine • extended_group • gi
2
Do not be fooled by the 4-star rating.
Pros:

Nothing,

Cons:

Incredibly disappointing stay, feels more like a prison cell than a 4-star hotel. We paid over £200 for one night and received a tiny, ground-floor room with no balcony. The room had a massive window that was too high to reach and close. T we were given 2 bottles of conditioner but no shampoo, the hairdryer barely worked, and the small bed was tight for two people and the room was so depressing.
The pictures shown during booking are highly misleading; none of them reflect the reality of this room. Even the outside of the building looks moldy. I have stayed in hostels that are better equipped and more comfortable than this. Do not be fooled by the 4-star rating. Never again.

2026-10-08 • via Nuitee
A
Antonio • solo_traveller • es
8
BUEN SITIO EN EL CENTRO.
Pros:

El sitio al lado del centro. Y una terraza con vistas y nos invitaron a dos consumiciones en la terraza.

Cons:

La habitación era muy pequeña.

2026-10-07 • via Nuitee
A
Andreas • couple • de
9
2026-09-19 • via Nuitee
I
Infinito • couple • es
10
Muy recomendable el lugar
Pros:

La insonorización que había en la habitación hizo que pudiera descansar bien .

Cons:

Nada

2026-09-19 • via Nuitee
C
Ceballos • couple • es
10
Comodidad
Pros:

Ubicación excelente para visitar la ciudad.

2026-09-18 • via Nuitee
C
Cardona Llambias • solo_traveller • es
10
A 100 metros de La Giralda
Pros:

La ubicación, la terraza con vistas. La habitacion, muy limpia y correcta

2026-09-17 • via Nuitee
A
Anne • solo_traveller • fr
10
Pros:

Le professionnalisme du personnel
L'emplacement - la propreté

2026-09-17 • via Nuitee
C
Carlos • solo_traveller • es
10
2026-09-16 • via Nuitee