Grand Hotel Italia

Hotels
9.2 (1453 reviews)
Str. Vasile Conta Nr. 2 , Cluj-Napoca , ro

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Nice amenities
Cons:
Inconvenient breakfast setup
Bed discomfort
Cleanliness issues in some areas

Categories

Cleanliness
8.51
Overall cleanliness mentioned positively, but some reviews noted issues with room appearance.
Service
9.48
Guests highlighted friendly and helpful staff throughout the reviews.
Location
10
Many reviews praised the location, especially for its views and accessibility.
Room Quality
8.97
Rooms are spacious and comfortable, but some reported discomfort with bed configuration.
Amenities
9.5
Spa and other facilities were highly appreciated, though some minor complaints on upkeep.
Value for Money
8.96
While some value aspects were good, the mixed reviews on bed comfort affected the perception.
Food and Beverage
8.51
Food quality praised, but service for breakfast was a common issue noted.
Overall Experience
9.69
Guests generally enjoyed their stay, highlighting both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:04

Property Description

Luxurious Italian Style Living

Elegant Rooms and Lavish Bathrooms
Indulge in the grandeur of marble or parquet floors, Liberty-style furnishings, and spa baths adorned with precious glass mosaic tiles. Relax in front of a 32-inch flat-screen TV with satellite channels or step out onto your private balcony for a breath of fresh air.

Exquisite Dining and Grand Hall
Experience the opulence of a large hall with marble floors and Murano chandeliers, setting the stage for a memorable dining experience. Delight your taste buds with a culinary journey of Italian and international cuisine at the hotel's restaurant.

Book your stay at Grand Hotel Italia now to immerse yourself in luxury and sophistication.

Important information:

For nonrefundable reservations and advance payments, guests need to send their details for the invoice to the hotel after making the booking.
Checked-in guests have spa access included ( indoor pool and saunas ) with a booking made in advance, in base of availability.
The access to the SPA area with pools and saunas for children under the age of 13 years old is allowed only on Fridays and Saturday ( on Friday between 10:00 - 22:00 and on Saturday from 09:00 until 16:00 ).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLJ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for 50 lei per person per night when using an available cot.
    People 3 years old and over stay for 148.50 lei per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1453 reviews
Cleanliness: 8.51
Service: 9.48
Location: 10
Room Quality: 8.97
Amenities: 9.5
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 9.69
D
Denisa Adriana • solo_traveller • ro
10
Pros:

Mi-a placut tot la acest hotel. A avut loc de parcare, acces la piscină cu saune incluse, cu mic dejun inclus toate in pretup camerei. A fost curat si in camera ai avut tot ce ai nevoie, inclusiv cada cu hidromasaj.

Cons:

Un singur lucru nu mi-a placut, patul matrimonial a fost din 2 saltele.

2026-05-02 • via Nuitee
C
Cecchetti • couple • it
10
Pros:

Hotel eccezionale, 5 stelle non corrispondono alla realtà, davvero 🔝👏👏👏👏

Cons:

Nulla

2026-05-01 • via Nuitee
C
Caius • couple • ro
10
2026-05-01 • via Nuitee
A
Alexandru • solo_traveller • it
10
Pros:

Tutto

2026-04-29 • via Nuitee
C
Ciobanu • couple • ro
10
2026-04-29 • via Nuitee
A
alifaur • couple • ro
9
2026-04-27 • via Nuitee
O
Olesya TRAVKINA • solo_traveller • it
9
Da ritornare
Pros:

Ampi spazi, ampio parcheggio, la terrazza anche per prendere il caffe a colazione, camera delle grandi dimensioni con balcone ed il letto comodissimo con la varietà dei cuscini

2026-04-27 • via Nuitee
S
Silvia • family_with_children • ro
10
Excelent
Pros:

dotarea camerei,
confortul patului,
curatenia ireprosabila,
accesoriile pentru igiena diverse si calitative,
minibarul dotat generos,
proptitudinea si amabilitatea personalului,
zona spa: curatenia, ambianta, confortul, serviciile
micul dejun divers, gustos si generos,
amplasarea accesibila.

Cons:

zgomotul cafetierei din sala servirii micului dejun perturba ambianta, poate ca amplasarea cafetierei in alta zona a salii ar reduce/ elimina acest disconfort.

2026-04-27 • via Nuitee
R
Robert • family_with_children • ro
10
Pros:

Quiet room, luxury conditions, great service

2026-04-27 • via Nuitee
S
Sidutz • couple • ro
10
2026-04-27 • via Nuitee
D
dennis • solo_traveller • us
10
great value for your money
Pros:

A grande old hotel, probably part of a dying breed. Service is excellent, and if you make unusual requests they try hard to accommodate you. Everything is included - not this much for breakfast, or this much for the spa, etc. And it is all just top shelf. Really can't say enough positive things

Cons:

it was all good

2026-04-26 • via Nuitee
C
Catalin • solo_traveller • ro
9
2026-04-26 • via Nuitee
C
Cerbulescu • solo_traveller • ro
10
2026-04-26 • via Nuitee
M
Mesana • couple • ro
4
Nu și-a meritat banii
Pros:

Curatenie , locație

Cons:

Foarte cald în cameră ,pe etaj ,cu ușa deschisă la balcon erau 25 de grade noaptea ,apa rece era foarte caldă ,e mai mult o locație de evenimente cu cazare ,un pic vechi

2026-04-26 • via Nuitee
C
Carmen • solo_traveller • ro
10
Great location, good restaurant, very comfortable bed and pillows. Panoramic view.
Pros:

Quiet and location

2026-04-26 • via Nuitee
M
Mihaela • couple • ro
10
2026-04-26 • via Nuitee
B
Bogdan • family_with_children • ro
9
2026-04-25 • via Nuitee
A
Alina Cosmina • family_with_children • ro
10
Pros:

Totul

Cons:

Nu e cazul

2026-04-25 • via Nuitee
I
Ionut Liviu • couple • at
10
2026-04-25 • via Nuitee
V
valentina • family_with_children • ro
9
2026-04-25 • via Nuitee