Grand Hotel Italia

Hotels
9.2 (1552 reviews)
Str. Vasile Conta Nr. 2 , Cluj-Napoca , ro

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Nice amenities
Cons:
Inconvenient breakfast setup
Bed discomfort
Cleanliness issues in some areas

Categories

Cleanliness
8.51
Overall cleanliness mentioned positively, but some reviews noted issues with room appearance.
Service
9.48
Guests highlighted friendly and helpful staff throughout the reviews.
Location
10
Many reviews praised the location, especially for its views and accessibility.
Room Quality
8.97
Rooms are spacious and comfortable, but some reported discomfort with bed configuration.
Amenities
9.5
Spa and other facilities were highly appreciated, though some minor complaints on upkeep.
Value for Money
8.96
While some value aspects were good, the mixed reviews on bed comfort affected the perception.
Food and Beverage
8.51
Food quality praised, but service for breakfast was a common issue noted.
Overall Experience
9.69
Guests generally enjoyed their stay, highlighting both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:04

Property Description

Luxurious Italian Style Living

Elegant Rooms and Lavish Bathrooms
Indulge in the grandeur of marble or parquet floors, Liberty-style furnishings, and spa baths adorned with precious glass mosaic tiles. Relax in front of a 32-inch flat-screen TV with satellite channels or step out onto your private balcony for a breath of fresh air.

Exquisite Dining and Grand Hall
Experience the opulence of a large hall with marble floors and Murano chandeliers, setting the stage for a memorable dining experience. Delight your taste buds with a culinary journey of Italian and international cuisine at the hotel's restaurant.

Book your stay at Grand Hotel Italia now to immerse yourself in luxury and sophistication.

Important information:

For nonrefundable reservations and advance payments, guests need to send their details for the invoice to the hotel after making the booking.
Checked-in guests have spa access included ( indoor pool and saunas ) with a booking made in advance, in base of availability.
The access to the SPA area with pools and saunas for children under the age of 13 years old is allowed only on Fridays and Saturday ( on Friday between 10:00 - 22:00 and on Saturday from 09:00 until 16:00 ).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLJ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for 50 lei per person per night when using an available cot.
    People 3 years old and over stay for 148.50 lei per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1552 reviews
Cleanliness: 8.51
Service: 9.48
Location: 10
Room Quality: 8.97
Amenities: 9.5
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 9.69
R
Rău • couple • se
10
Great gym,lovely and big room and loved the view! Good personal,clean and nice spa!
2026-07-11 • via Nuitee
A
Angaro • couple • ke
8
2026-07-10 • via Nuitee
D
Dragos • couple • ro
9
2026-07-10 • via Nuitee
D
Daciana • solo_traveller • ro
10
Pros:

Totul.
Centrul spa, piscinele, camera, micul dejun, cina, ospitalitatea angajatilor. Totul la superlativ!

Cons:

O cale de acces mai facil între piscina exterioara si centrul spa.

2026-07-09 • via Nuitee
C
C • solo_traveller • ro
10
Pros:

Friendly and kind receptionist

2026-07-08 • via Nuitee
C
Cristian • couple • ro
9
2026-07-07 • via Nuitee
T
Tihamér • extended_group • hu
9
Cons:

There were weddings at the hotel, so we could hear some noise in our room at night.

2026-07-07 • via Nuitee
T
The • couple • ro
10
Great experience
Pros:

We enjoyed everything. It was cloudy, so it was only us in the swimming pool and the breakfast was amazing

Cons:

We enjoyed everything

2026-07-06 • via Nuitee
R
Rebecca • solo_traveller • ro
10
2026-07-05 • via Nuitee
A
Anja • couple • de
9
Pros:

Beautiful view over Cluj city and surrounds, very comfortable room and bathroom, big pool and sun lounges, very quiet location

Cons:

Unfortunately: tables outside are all for smokers - so it is impossible for a non-smoker to enjoy a meal without having cigarette smoke in the nose while eating. This is not specific to this hotel, but applies to most hotels & restaurants in Romania.

2026-07-05 • via Nuitee
C
Carlos • couple • es
9
Very warm service
Pros:

Spa and inner swimmingpool

Cons:

-

2026-07-03 • via Nuitee
R
Robert • solo_traveller • pl
10
2026-07-01 • via Nuitee
N
Nicoleta Chiorean • family_with_children • ie
10
2026-07-01 • via Nuitee
S
Stan • solo_traveller • ro
10
2026-06-30 • via Nuitee
N
Nicoleta Chiorean • family_with_children • ie
10
2026-06-30 • via Nuitee
F
Flocea • couple • ro
10
2026-06-30 • via Nuitee
S
Stanciulescu • family_with_children • ro
10
Deconectare reusitã.
Pros:

Micul dejun a fost gen buffet, deci se gãseau de toate. Camera suficient de mare, cu balcon. Panorama orasului era suberba de la etajul 5. Hotelul este dotat cu piscine, saune, camera salinã, iar masajul de relaxare a fost foarte plãcut. In concluzie, am avut un concediu placut si relaxant.

Cons:

Nu am ce reprisal.

2026-06-29 • via Nuitee
R
Robaniuc • solo_traveller • ro
10
2026-06-29 • via Nuitee
C
Carmen • couple • ro
10
2026-06-28 • via Nuitee
M
maite • family_with_children • es
9
2026-06-28 • via Nuitee