Phoenix Park Hotel

Hotels
8 (3702 reviews)
38/39 Parkgate Street , Dublin , ie

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Children allowed

Facilities

Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Comfortable beds
Affordable
Cons:
Cold rooms
Dated decor
Limited breakfast options
Inadequate amenities

Categories

Cleanliness
8.08
Reviews frequently mention that the hotel was clean, although some reviews noted it felt dated, which slightly lowers this score.
Service
8.55
Staff were consistently described as friendly and helpful across multiple reviews.
Location
9.09
The location is praised as excellent, particularly for its proximity to transportation and local attractions.
Room Quality
7.54
Overall room quality was good, but issues such as cold rooms and hard-to-regulate showers impacted the score.
Amenities
7.07
Some amenities were lacking, such as insufficient facilities and no charging ports, affecting the overall impression.
Value for Money
8.53
The hotel provides good value considering location and cleanliness, though some rooms are dated.
Food and Beverage
7.08
Limited breakfast options mentioned by guests indicated room for improvement in food offerings.
Overall Experience
8.05
Guests generally had a satisfying stay, appreciating comfort and service despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:23

Property Description

Overlooking Phoenix Park in central Dublin, the family-run Phoenix Park Hotel is a charming retreat just steps away from Heuston Train Station.

Refurbished Rooms with Modern Amenities
Experience comfort in every corner with flat-screen TVs, spacious showers, and heated towel rails in each room. Enjoy the convenience of telephones and tea/coffee-making facilities during your stay.

Delightful Dining and Relaxation Options
Start your day with a light breakfast made from fresh local ingredients in the hotel's French café-style restaurant. Unwind in the evening at the cozy bar with a selection of beverages, including the iconic Guinness.

Convenient Location for Exploring Dublin
With attractions like the Guinness Brewery and Dublin Zoo within walking distance, and easy access to the red Luas line, your Dublin adventures are just a stone's throw away.

Book now to experience the perfect blend of comfort and convenience at Phoenix Park Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: DUB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 3702 reviews
Cleanliness: 8.08
Service: 8.55
Location: 9.09
Room Quality: 7.54
Amenities: 7.07
Value for Money: 8.53
Food and Beverage: 7.08
Overall Experience: 8.05
7
7ee57375a4c77269d837cd090d6bad28 • extended_group • ie
10
Pros:

Very accessible
Very close to Houston station
Clean
Staff very pleasant

Cons:

No bar

2026-04-18 • via Nuitee
1
1bf85f6ce3b770224fc9d57683a29818 • family_with_children • pt
10
2026-04-18 • via Nuitee
E
e1c7e1af973d70b625ffc7889131d580 • solo_traveller • fr
5
Pros:

L emplacement

Cons:

Les matelas trop mous, le lavabo trop bas ( adapté pour un fauteuil roulant), le pommeau de douche cassé

2026-04-18 • via Nuitee
5
5b3a08ddef2c739c8f75979e80a4ec65 • family_with_children • fr
8
Très agréable nous recommandons pour de court séjour.
Pros:

Établissement proche des transports et de visites intéressantes. Tout était propre, le lit est bien et le personnel est arrangeant. Nous sommes arrivés tôt sur Dublin ils nous ont donc proposé de déposer nos bagages gratuitement avant de pouvoir accéder à la chambre plus tard dans la journée.

Cons:

Attention la douche a très très peu de pression.

2026-04-17 • via Nuitee
A
a6e2ff63266a73c1ed38decc2a20f610 • family_with_children • ie
8
Pros:

Location & clean

Cons:

The over kill with someone spraying air freshener or what smelled like electric plug in air freshener in the hallways. You could smell it in the bedroom. Both migraine suffers - I woke with a banging headache! But that's out of the hotels control, just worth noting. Also the pillows!

2026-04-17 • via Nuitee
9
9365c8de61d472535c3fed41a408b19e • family_with_children • ie
10
Pros:

Everything was 💯 percent

Cons:

Everything was 💯 percent

2026-04-17 • via Nuitee
5
5b9cea886de97225322e03468971e793 • couple • ie
8
2026-04-17 • via Nuitee
A
a83fd5d9d8c971ebd1f0619bdf572742 • family_with_children • gb
9
Great location and base to explore Dublin and Phoenix Park
Pros:

Brilliant location and very comfortable beds. Staff were very helpful and friendly.

Cons:

A little outdated and facilities could’ve been better.

2026-04-16 • via Nuitee
F
f31605846e997102e5e483a13578dd56 • solo_traveller • ie
8
Pros:

Clean

Cons:

No atmosphere

2026-04-16 • via Nuitee
D
de289b6db8ec72b0f67082783e32b7fe • couple • ie
8
Enjoyable
Pros:

Location brilliant and great value for money

Cons:

Food options

2026-04-15 • via Nuitee
9
92e4774d66cb715686ccfae500f938a2 • solo_traveller • nl
10
Pros:

Good value for money, 20 minutes walk to city center. If you dont want to walk there is trams and busses all over the place

2026-04-14 • via Nuitee
D
df8644499f4072d92ad2c2323d4ca6dd • solo_traveller • ca
8
A great overall experience due to lovation and wonderful staff
Pros:

Location and warm hospitality

Cons:

There was an unpleasant odour in the room that may have come from outside or from strange cleaning supplies

2026-04-14 • via Nuitee
F
f049b91efa387167388710cc3a86cfa7 • solo_traveller • ie
7
2026-04-14 • via Nuitee
E
e5b1af4c63de7360f047ea01852bf9f8 • solo_traveller • ie
8
2026-04-14 • via Nuitee
5
5b9cea886de97225322e03468971e793 • solo_traveller • ie
8
Pros:

Staff great & very clean

2026-04-13 • via Nuitee
8
8a8dd0f6ad6e71a7d153b08b68b8ea01 • solo_traveller • ie
9
2026-04-13 • via Nuitee
8
8bbe0553f7df7096db0f6dbf6fc4ede9 • extended_group • gb
7
Spotlessly clean and excellent staff. Easy to travel to and around from. Rooms quite basic but comfy
Pros:

Location very easy to get to from the airport by Dublin express coach or the tram. Also great for visiting beautiful Phoenix Park or getting into the central areas. 24hour reception and excellent staff made it feel safe and very professional. Rooms were comfy and spotlessly clean.

Cons:

I think there are better rooms than the twin, but it felt very basic. Plug sockets were hard to access - one behind a bed and the other under the little table so I had to boil the kettle and charge everything on the floor. No bar.

2026-04-12 • via Nuitee
C
c8ff45b879717275873b5b96ce4c708d • solo_traveller • es
7
Pros:

Bien conectado con el tranvia que lleva al centro de la ciudad.

Cons:

El desayuno un poco pobre.

2026-04-12 • via Nuitee
C
Chloe • solo_traveller • ie
4
2026-04-11 • via Nuitee
D
Darren • solo_traveller • ie
10
Pros:

Excellent staff and a fantastic location

2026-04-11 • via Nuitee