Hotel Holiday

Hotels
8.7 (1170 reviews)
Gryfelblatte 4 , Zermatt , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean rooms
Great location
Cons:
Limited amenities
Bar closing early
No hot water kettle in room

Categories

Cleanliness
8.68
Rooms were clean and well-maintained across multiple reviews.
Service
9.05
Outstanding staff mentioned many times; friendly and helpful.
Location
8.89
Good location praised in several reviews.
Room Quality
8.44
Some comments on aging facilities, but generally comfortable rooms.
Amenities
8.27
Limited amenities mentioned; needs improvement based on reviews.
Value for Money
8.53
Good price-quality ratio noted in various reviews.
Food and Beverage
8.98
Breakfast and dining highly rated; 6-star food quality mentioned.
Overall Experience
8.75
Overall positive experiences shared among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:30

Property Description

Mountain Views and Convenient Location
Hotel Holiday offers a serene retreat just a short stroll away from Zermatt's bustling center. Nestled 200 meters from the Sunnegga Express, guests can effortlessly access the stunning Sunnegga, Blauherd, and Rothorn mountains.

Gastronomic Delights and Wine Cellar
Indulge in exquisite culinary experiences at La Calèche restaurant, where seasonal delicacies are paired with a diverse selection of fine wines from the hotel's expansive cellar.

Ski-in/Ski-out Access and Nearby Attractions
For ski enthusiasts, the direct ski-to-door access from the Sunnegga slope is a dream come true. Additionally, the proximity to the Gornergrat Train Station and bus stop to Klein Matterhorn ensures easy exploration of the region's top attractions.

Experience the perfect blend of luxury and convenience at Hotel Holiday. Book your stay now for an unforgettable getaway.

Important information:

Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi. On request and for a surcharge, guests can be picked up at Zermatt's train station or taxi stand. Please call the hotel when you arrive in Zermatt. Contact details can be found on the booking confirmation.

If you are traveling with children, please inform the property in advance. Contact details are stated in the booking confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: GVA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children from 9 years old to 15 years old stay for CHF 40 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 1170 reviews
Cleanliness: 8.68
Service: 9.05
Location: 8.89
Room Quality: 8.44
Amenities: 8.27
Value for Money: 8.53
Food and Beverage: 8.98
Overall Experience: 8.75
S
sylvia • couple • ch
9
Pros:

Accueil et personnel très sympa

2026-02-14 • via Nuitee
K
Katherine • couple • us
8
2026-02-14 • via Nuitee
C
Chris • couple • us
10
A great place to stay for a ski vacation in Zermatt
Pros:

Easy checkin, very clean, friendly and helpful staff.

2026-02-13 • via Nuitee
B
Bárbara • couple • br
10
Pros:

Tudo no hotel é perfeito! A começar pelas pessoas: são gentis, educadas, simpáticas e eficientes. Leandro, Catarina, Elsa e Sabine: muito obrigada! Vocês fizeram diferença na nossa estadia ❤️ O café da manhã é simplesmente incrível! Variado, com deliciosas opções de queijos, pães, frutas… O quarto é confortável e o banheiro ótimo! Tudo é impecável.

Cons:

Tudo perfeito.

2026-02-13 • via Nuitee
H
Hon U • family_with_children • hk
9
A comfortable stay in a beautiful city
Pros:

It takes about 10-15 minutes walking from the main train station. My room no. is 231 which is spacious and spotlessly clean, attached with a sizeable pantry. The lady in the reception was very cordial and helpful, a room was given to us at the time of our arrival (about 11 am). Immediately we were also given a scan code for free bus travel within Lucerne. Finally, the breakfast was of good quality.

Cons:

Nothing

2026-02-10 • via Nuitee
C
Carlos • family_with_children • br
8
2026-01-24 • via Nuitee
R
Robson • extended_group • br
8
2026-01-24 • via Nuitee
A
Anna • couple • se
8
Enklare hotell i Zermatt.
Pros:

Väldigt god frukost på mysigt familjärt hotell. Nära till Sunnegga banan och tågstationen. En lugn del av Zermatt.
Vi betalade för halvpension, lagom avvägda middagar och helt ok mat. Middagarna tog för lång tid, personalen hann inte med och man gjorde missar när vi exempelvis bad om att ta bort sås på rätter.

Cons:

När vi checkade in sa man att det endast fanns ett rum på vinden ( med begränsad takhöjd, då menar jag verkligen lågt i tak i hela rummet) och ett rum precis vid receptionen.
Receptionen hade direkt insyn till sängen när dörr öppnades och var det minsta jag bott i. Fanns ingen hall.
Jag frågade om det inte fanns annat rum men fick nej. Vid bokningen framgick det inte att det var dessa alternativ som fanns att välja på. Kändes som vi inte blev prioriterade gäster (är det för vi bokat genom booking?)

2026-01-23 • via Nuitee
B
Bayley • couple • us
10
Short walk from the train, beautiful views, delicious food.
Pros:

Less than a 10 minute walk from the train station. Beautiful hotel with views of the Matterhorn from the balcony. All of the staff were extremely kind and helpful. Out favorite meal in Switzerland was at the restaurant downstairs.

2026-01-19 • via Nuitee
M
Marianne • couple • ch
8
2026-01-19 • via Nuitee
C
Cathal • solo_traveller • ie
9
2026-01-19 • via Nuitee
A
Archana • family_with_children • us
10
I recommend this place to everyone
Pros:

Breakfast is really good. we got the veiw of Matterhorn it was awesome.

Cons:

nothing

2026-01-19 • via Nuitee
R
Reo • extended_group • jp
7
2026-01-19 • via Nuitee
L
Lars • extended_group • de
9
2026-01-19 • via Nuitee
J
Joëlle • family_with_children • ch
7
2026-01-19 • via Nuitee
H
Holly • family_with_children • us
10
Fantastic!
Pros:

The staff were pleasant and very engaging. They are great people!

Cons:

NA

2026-01-19 • via Nuitee
A
Artur • couple • pl
9
2026-01-19 • via Nuitee
R
Reinis • extended_group • lv
7
2026-01-19 • via Nuitee
M
Mukesh • couple • us
9
Stay was perfect.
Pros:

Breakfast was fantastic.

Cons:

Stay was perfect. Since We did the booking thru Booking.com, we had to walk to hotel( which was very tiring). If we had done booking thru hotel website, pick and drop off at station was free.

2026-01-19 • via Nuitee
L
LUISA • solo_traveller • es
10
Magnifique 🤩
Pros:

Très bien 👍

Cons:

Xxx

2026-01-18 • via Nuitee