Hotel Holiday

Hotels
8.7 (1312 reviews)
Gryfelblatte 4 , Zermatt , CH
+41 27 966 04 00

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean rooms
Great location
Cons:
Limited amenities
Bar closing early
No hot water kettle in room

Categories

Cleanliness
8.68
Rooms were clean and well-maintained across multiple reviews.
Service
9.05
Outstanding staff mentioned many times; friendly and helpful.
Location
8.89
Good location praised in several reviews.
Room Quality
8.44
Some comments on aging facilities, but generally comfortable rooms.
Amenities
8.27
Limited amenities mentioned; needs improvement based on reviews.
Value for Money
8.53
Good price-quality ratio noted in various reviews.
Food and Beverage
8.98
Breakfast and dining highly rated; 6-star food quality mentioned.
Overall Experience
8.75
Overall positive experiences shared among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:30

Property Description

Mountain Views and Convenient Location
Hotel Holiday offers a serene retreat just a short stroll away from Zermatt's bustling center. Nestled 200 meters from the Sunnegga Express, guests can effortlessly access the stunning Sunnegga, Blauherd, and Rothorn mountains.

Gastronomic Delights and Wine Cellar
Indulge in exquisite culinary experiences at La Calèche restaurant, where seasonal delicacies are paired with a diverse selection of fine wines from the hotel's expansive cellar.

Ski-in/Ski-out Access and Nearby Attractions
For ski enthusiasts, the direct ski-to-door access from the Sunnegga slope is a dream come true. Additionally, the proximity to the Gornergrat Train Station and bus stop to Klein Matterhorn ensures easy exploration of the region's top attractions.

Experience the perfect blend of luxury and convenience at Hotel Holiday. Book your stay now for an unforgettable getaway.

Important information:

Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi. On request and for a surcharge, guests can be picked up at Zermatt's train station or taxi stand. Please call the hotel when you arrive in Zermatt. Contact details can be found on the booking confirmation.

If you are traveling with children, please inform the property in advance. Contact details are stated in the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: GVA

Location

Guest Reviews

8.7
Based on 1312 reviews
Cleanliness: 8.68
Service: 9.05
Location: 8.89
Room Quality: 8.44
Amenities: 8.27
Value for Money: 8.53
Food and Beverage: 8.98
Overall Experience: 8.75
M
Marco • solo_traveller • it
8
2026-10-28 • via Nuitee
B
Boqi • couple • cn
9
体验极佳
Pros:

位置离火车站较近，服务一流

Cons:

设施稍显陈旧

2026-10-28 • via Nuitee
M
Margaretha • solo_traveller • ch
9
2026-10-25 • via Nuitee
R
Rucha • family_with_children • fr
10
Highly recommended!
Pros:

We paid extra for a room with a view of the Matterhorn, and it was absolutely worth it!
The staff was super friendly, and they even offered to heat our food for us, as the rooms do not have a kitchenette.
They also have a shuttle service to the station to help with luggage, but we did not opt for it.
Their breakfast spread was incredible and was very satisfying,

2026-10-21 • via Nuitee
V
Vrushti • extended_group • au
3
Pros:

The fact that we were only staying there for a night.

Cons:

It was on a steep ramp so we had to climb and carry luggage to the reception area. The receptionist wasn't too good with hospitality and made sarcastic remarks when we arrived early to drop the bags off. The receptionist in the evening was kind and helpful but quite sick and kept blowing nose while checking us in. The room was ok but the bathroom wasn't great. The bath had chipped paint and only had a hand shower at a weird position that you can't take a normal shower. There were no toiletries in the bathroom so we had to bring our own. And one of the quilts on the bed had a purple red stain and had to be changed. The bed and pullout bed were very uncomfortable. We all woke up with a sore back or neck.

2026-10-20 • via Nuitee
B
Brita • couple • us
8
Clean, quiet, comfortable!
Pros:

This cute hotel has really comfortable beds, a delicious buffet breakfast, and the front desk staff was super helpful and really friendly. The whole place is exceptionally clean and welcoming. Really enjoyed the view from our balcony!

2026-10-16 • via Nuitee
B
Binita • family_with_children • za
10
2026-10-11 • via Nuitee
H
Heidi • family_with_children • ch
9
2026-09-18 • via Nuitee
S
Sandra • solo_traveller • nl
7
2026-09-17 • via Nuitee
M
Markus • family_with_children • de
9
2026-09-14 • via Nuitee
V
Véronique • couple • fr
9
Bel hôtel où l'accueil est parfait. Très bon petit déjeuner
Pros:

Bel hôtel avec une décoration chaleureuse et bien placé. Le personnel est accueillant et le petit déjeuner très copieux.

Cons:

rien

2026-09-14 • via Nuitee
R
Regula • couple • ch
8
2026-09-13 • via Nuitee
E
Ekaterina • couple • il
8
2026-09-12 • via Nuitee
W
Walter • family_with_children • at
9
2026-09-11 • via Nuitee
J
Jang • couple • kr
9
2026-09-10 • via Nuitee
P
Philipp • solo_traveller • de
8
2026-09-10 • via Nuitee
L
Lew Salisbury • solo_traveller • gb
9
Pros:

Clean, tidy and great atmosphere. Kristina on the front desk was brilliant.

Cons:

NA

2026-09-10 • via Nuitee
V
Vernon • couple • ca
10
Beautiful town and location
Pros:

Location

Cons:

Beds

2026-09-10 • via Nuitee
M
Monika • solo_traveller • de
7
Pros:

Sehr Hundefreundlich. Sehr entgegenkommend mit Gepäckaufbewahrung..
Ein Restaurant im Untergeschoss. Sehr super. Haben wir zwar nicht genutzt, finden wir aber toll. Braucht man zum Essen nicht nochmal weg.

2026-09-07 • via Nuitee
H
Henny • family_with_children • ch
8
Gelungener Aufenthalt. Jederzeit wieder.
Pros:

Blick auf das Matterhorn vom Balkon aus. Sehr gutes reichhaltiges vielfältiges Frühstück mit sehr freundlicher Bedienung.

Cons:

Bad war etwas eng, auch für schlanke Personen.

2026-09-04 • via Nuitee