Marrakech Ryads Parc All inclusive

Tout était parfait le restaurant la nourriture très correct et la gentillesse du personnel en général et l équipe d animation au top une pensée a simon marouane et Zizou...... j' y retournerai sans hésiter.

Staff were excellent and the food and drinks were very good. The location was a little remote but there was a regular shuttle bus into Marrakesh. Good value for money

The gardens, pool and foyer were beautiful and the spa was good, if a little lacking in the customer service department.

La structure, la chambre et la nourriture

Personnel super accueillant, attentif et bienveillant avec les enfants !

• L'ambiance
• Le buffet
• Le personnel toujours disponible et souriant
• La piscine
• La tranquillité
• La possibilité de se balader dans un beau cadre
• plein sportive + divers cours

le décor

Absolutely an amazing experience. We went as a family of 14 for a familymoon. We were treated really well and all the staff are very polite and really friendly.
The director is so amazing... we will be back, thats for sure! 5🌟

We had a lovely time. Family of four in one family room. And another two in nearby room.
The food was good, plenty of variety and easy for a gluten-free vegetarian diet. Plenty of veg/rice/salads.
All staff very friendly and helpful. In fact every Moroccan we came across was pleasant.
Some of the reviews say bad things about the hotel rooms and of course that all depends on your standards and expectations. The room was clean and pretty.
I took a travel kettle as I knew the room wouldn’t have one.
We bought wax earplugs from a UK chemist before leaving and I’m glad because someone downstairs was noisy, that’s luck of the draw on holiday especially when some people go overboard with the all inclusive booze.
Yes it is a drive to the city souks, taxi can be arranged from hotel rep £25 return and a WhatsApp message 20 mins before your return, be aware though that not all yellow taxis have functioning seat belts.
There was a shuttle bus but often booked up so for 6 of us a taxi was good value.
We would certainly come again if the price is right as like to get good value.

Recommend:
Great carpet museum. learn to weave carpet workshop in the medina. Maison culturelle du Tapis

The people at this riad were lovely and very welcoming. The entertainment was enjoyable, and the location is perfect if you want to be away from the hustle and bustle. The food was decent overall.

However, the main issue was the rooms. In our first room, the air conditioning and the telephone didn’t work, so we were moved to another room where everything was functioning properly. Unfortunately, we then had ants in the bathroom. Even after informing the staff and being told it had been treated with the appropriate chemicals, there were still ants all over the bathroom, which was quite unpleasant.

Overall, while the staff and atmosphere were great, the rooms definitely need updating and better maintenance.

Everything was good in terms of reception and services, and the food was delicious and varied.
Unfortunately I was disappointed with the quality of the spa service due to a tall blonde masseuse who had a bad attitude and provided poor service.
My husband and I entered at the same time but she left me waiting for a long time then worked very quickly and in a rough manner. She did not complete the scheduled massage time and only spent a few minutes.
The massage was also poor and rushed, without respecting the agreed time.
I do not recommend her, unlike the masseuse who worked with my husband who worked hard and respected the time.

Le seul point fort de l'hôtel c'est le bon accueil du personnel à la réception, au restaurant et les animateurs.

It is a beautiful hotel and I liked the location which is about 25 mins drive from the city.
First night when I arrived to the hotel with my daughter and wife it was close to midnight, friendly staff at reception and helpful to start with they gave me the room key and security guard took my luggage to my room BUT when I got there
1. they didn’t even give me the room I booked I had to go back to reception and explained the room we booked and I showed them pictures had a double bed and a single bed and I explained there is 3 of us they recommended my daughter can sleep on the sofa in the room (which I found extremely rude) I was genuinely shocked, my response was are you mad I paid all that money and had a long journey not to sleep on the sofa, I said I wouldn’t let my wife or daughter sleep on the sofa and I’m too tall to sleep on that sofa
I asked the guy in reception do you have any kids he replied No I said that’s why you won’t understand if you had a child you never let them sleep on the sofa you’d rather put yourself at discomfort than your own child.
2. my room view was a big massive tree (photo attached) but I was told I got pool view
3. Room phone wasn’t working so had to walk to reception which was quiet far
4. Air con wasnt working in the room
5. Fridge in the room wasn’t working
6. The so called satellite TV had 3 channels
7. Food was awful same thing more or less everyday with few items changed so we ended up eating out a lot even though I got all inclusive
8. I asked for milk for my daughter they said they got in the bar which is coffee machine so the milk is watered down and my daughter wouldn’t drink so I had to bribe the restaurant staff with money so I get fresh cartoned milk,
9. The toilet isn’t the best and I found it can be cleaner
10. The cleaners just come in the room without knocking when they want to clean unless you put do not disturb sign
11. Main pool under maintenance and a lot of the sports facilities weren’t available to use

Anyways maybe my experience was just my luck I don’t know

So after complaining about my first room the second room they gave us was a family suite which was a lot better 3 beds and there was a babies cot. Air con was working the fridge was working the Tv had more channels but again phone wasn’t working so any issues had to walk to reception which was further than my first room, the room view was so much better it was a view of the mountains
Honest opinion I won’t be returning to this hotel if I’m honest