Carnival Palace Hotel

Hotels
Venice Collection
9.4 (304 reviews)
Fondamenta di Cannaregio, 929, Venice, VE, 30121 , Venice , IT

Facilities

Front entrance ramp
Health or beauty spa nearby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Elevator
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Clean and comfortable rooms

Categories

Cleanliness
9.35
Most reviews mention clean rooms, indicating high cleanliness standards.
Service
9.75
Staff were consistently described as friendly, welcoming, and attentive.
Location
9.55
The hotel is located away from crowds but within walking distance to main attractions.
Room Quality
9.35
Rooms are described as clean, comfortable, and well-maintained.
Amenities
9.15
Amenities largely met expectations, including great breakfast and complimentary offerings.
Value for Money
9.15
Considering the quality and pricing, guests felt it was a good value.
Food and Beverage
9.35
Breakfast received several compliments for variety and quality.
Overall Experience
9.55
Overall impressions are overwhelmingly positive, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:34

Property Description

Experience the charm of Venice at the exquisite Carnival Palace Hotel, where luxury meets comfort in the heart of Cannaregio.

Stunning Views and Relaxation
Take in breathtaking sights from our terrace and garden, providing the perfect escape after a day of exploring the enchanting city.

Exceptional Amenities
Enjoy complimentary wireless internet, a well-stocked minibar, and private bathrooms equipped with luxurious rainfall showerheads for an indulgent stay.

Dining Delights
Savor delightful bites at our snack bar or unwind with a favorite drink in the bar/lounge. Wake up to a delicious continental breakfast available daily, ensuring you start each day right.

Don’t miss the opportunity to experience the magic of Venice—book your stay at Carnival Palace Hotel today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VCE

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.4
Based on 304 reviews
Cleanliness: 9.35
Service: 9.75
Location: 9.55
Room Quality: 9.35
Amenities: 9.15
Value for Money: 9.15
Food and Beverage: 9.35
Overall Experience: 9.55
S
sotii2022 Couples
10
Perfect for Venice, totally worth it!
Pros:

Wonderful location in a more quiet area of Venice, beautiful design and the suite was just gorgeous! Totally worth the money! Anthony at the front desk was exceptionally friendly and helpful! I totally recommend this stunning hotel for accommodation during a visit to Venice! I'd definitely go back :) thank you for the experience guys!

2026-03-14 via Tripadvisor
U
U8023VDalicias Couples
10
A perfect place to stay!
Pros:

A beautiful hotel in a location that was absolutely perfect for us! Lots of great restaurants nearby and easy walking distance to everything, but the hotel itself was quiet and peaceful. Excellent staff, who were so friendly and helpful. Communication from them was brilliant from start to finish! We hope to come back soon!

2026-03-11 via Tripadvisor
W
W225CCpatk Business Naples, Florida
8
Carnival Palace is a good option
Pros:

The hotel is in a neighborhood I highly recommend. It was my first time in this area, and I really enjoyed it. The hotel's advantage is its location near the canal used to get to the airport, two public transport boat stations, and the train station, just one block from one of the best restaurants in Cannargigio Agli Archi.

The concierge service before your trip and throughout the day is excellent, with staff who speak several languages. The room is comfortable, clean, and has venetian theme but not cluttered decor. It might be a bit small for two people, but it was sufficient for me. The towels were particularly good, and there was a safe and a small refrigerator.

I had an unpleasant experience with the housekeeping service. They didn't finish their shift and left the room incomplete. The room attendant took my electricity key, and I returned that night, which I found very inconvenient. The night staff wasn't professionally trained, and everything they did in a two-hour period only made things worse. I'm not giving the hotel a negative review because of this situation.

For me, a problem can be resolved, and that's where the manager shows their quality. In this case, the manager never responded to my complaint, and if they now appear with apologies, obviously I won't accept them.

I didn't use the breakfast service because I found it expensive, and when I asked what it consisted of, I didn't get a satisfactory answer. Although I didn't see anyone at the bar all week, partly because I didn't use it, it's on the way to the elevators. The bartender was very friendly when I asked for tea bags. There is no room dining service.
So, be aware that you shouldn't leave your electricity activation card in your room. If you order something from your room, like toiletries, it will take a long time to arrive, and it might not be complete or it might not be what you asked.

It should be noted that traversing the area requires significant walking; most bridges are equipped with steps rather than ramps, and numerous streets do not feature names or signage. The best news is that if you get lost, the locals are friendly. Even if they don't speak much English, they try to communicate and help tourists. I found the people wonderfully pleasant.
You can pay all with credit cards, and go to Murano by public transportation, is simple and inexpensive.
The art is everywhere, not only in the museums, enjoy the flowers and vegetables stands, the people, the neighborhood far form the most popular places. I am in love with Venice, you will too.

2026-03-06 via Tripadvisor
M
M4252MKkatieg Couples
10
Great place, great location and staff
Pros:

We had a lovely stay at the carnival Palace. A beautiful room, lovely staff and the location is great. There are lots of restaurants locally and the main attractions are not far away. We would definitely recommend this hotel. Thank you for having us.

2026-03-03 via Tripadvisor
9
980siand Family
10
Lovely hotel on the canal
Pros:

We loved our stay here we only stayed one night in a suite with canal view. We were two adults, an 8 and 10 year old. I was concerned before as to what the children would be sleeping on I wasn't sure if it was sofa beds but they were proper mattresses on the beds with a separating sliding door between them and the master bedroom area. The staff were all friendly and we loved the area. The water bus stops just outside, it is just a ten minute walk to the main station and there are plenty of lovely eateries just by - we recommend the very good restaurant! We were also able to get a gondola from the end of the street. For us it was perfect. Staff were super friendly and a lovely breakfast in the morning.

2026-03-02 via Tripadvisor
T
Tschuman13 Family
10
First trip to Venice
Pros:

Clean, affordable, and great location. Our first trip to Venice but we will be back and hope to stay here again. It was very cold but next time hope to come during warmer months to enjoy the outdoor areas.

2025-12-31 via Tripadvisor
D
DanHarness1979 Couples London, England
10
Amazing hotel, great location to explore the beautiful city of Venice
Pros:

Stay here as part of our first trip to Italy and a three night stay in Venice. A very warm welcome by all the staff and a beautiful hotel. Will definitely be staying here when we return to Venice!

2025-12-27 via Tripadvisor
B
belkhitera Couples
10
Thank you Carnival Palace
Pros:

Everything was amazing : food , decor , stuff were welcoming .. you made our venezia trip more magical…. Thank you carnival palace

2025-12-19 via Tripadvisor
5
592neliai Family
10
Brilliant!
Pros:

Everything was excellent at this hotel. We will consider it first for our next trip to Venice. I definitely recommend it!

2025-12-16 via Tripadvisor
G
GoldieRa3 Couples
10
Amazing hotel in Venice
Pros:

Wonderful hotel, clean rooms and beautiful surroundings… very friendly staff… excellent location… very convenient to all major sights

2025-12-14 via Tripadvisor
R
Relax18775162047 Couples Lakewood, Washington
10
Amazing place to stay in Venice! Stayed twice and will be back ahain
Pros:

Everything! It was our second time staying at carnival palace in Venice. It is on a quiet street only minutes of a walk from some of the main streets. There are restaurants and coffee shops right on the same block as the hotel. The hotel breakfast is one of the best I have had at hotels. The bar is nice and the bartender Massimo was my favorite! Every staff member we met was very nice and helpful with booking our water taxi, calling and waking us up when we slept in , oops, thank god they did or we would have missed our flight! We have stayed all over Italy from the north to the south and carnival palace is comfortable clean and the best sized bathroom at a hotel we have experienced there. The price is right for what a gem of a place it is. We walked all over Venice and it takes about 25-30 mins to get to st marks square on the other side. We prefer being on the other side so we can stroll through all the quiet streets and in and out of the busy areas along the way . Missing Venice already and we just arrived home.

2025-12-11 via Tripadvisor
I
Intelpro2014 Friends getaway New York City, New York
10
Do yourself a favor and stay at the Carnival Palace Hotel!
Pros:

Loved this hotel. It’s located in a lovely area of Cannaregio, away from the massive crowds. Stayed in the Red suite which was a great room with a great bed and good for entertaining friends. The hotel staff could not have been more attentive and the wait staff in the breakfast room were wonderful.

2025-12-11 via Tripadvisor
W
Wander31656887802 Family Moscow, Central Russia
10
Great place!
Pros:

Great hotel!
Not on a crowdy street, but still very close to everything!

Breakfast was excellent, very silent room and very kind and polite hotel team on every step!

We will return!

2025-12-08 via Tripadvisor
X
X2427TSjennifera Family
10
Everything we wanted, nothing we didn’t.
Pros:

Our stay at the Carnival Palace was great. The location was exactly what we wanted- close to local bars and restaurants, and far enough from the heavy tourist spots (but a perfect walking distance from all of them). The concierge staff was friendly and helpful. I reached out to them a few weeks before my trip with questions, and they helped me with each and every one of them. Our room was clean and comfortable, and the breakfast was great!
We will definitely book this hotel the next time we visit Venice.

2025-12-07 via Tripadvisor
7
767espem Family
10
A perfec hotel
Pros:

Good hotel with good staff, principal y Anthony and Marco, they help us in all moment. The breakfast was perfect, and also the staff

2025-12-06 via Tripadvisor
E
ethancE2860TY Couples
10
Venice was amazing, hotel was amazing, food was amazing. Trip was amazing!
Pros:

Very nice room, front desk was very friendly and helpful. The breakfast was very good and tasty. It was an easy 10 min walk from the train station as well

2025-12-04 via Tripadvisor
S
Sunshine59583236405 Couples
10
Amazing stay
Pros:

-Room was cleaned every day
-Complimentary water every day
-Free maps at hotel
-Breakfast was included to our stay
-Everyone at Hotel is extremely professional with kind welcome and warm hospitality.
Especially Francois rocks!!!

2025-12-03 via Tripadvisor
S
SmartSin Couples Isola San Giorgio Maggiore, Veneto
10
The best place to enjoy Venice
Pros:

The best place to stay in Venice. Located not far from the train and bus stations, yet in a very quiet, truly Venetian neighborhood, the hotel offers spacious and comfortable rooms with excellent service at a reasonable price.

2025-12-03 via Tripadvisor
T
TheHound1 Family
10
Pleasant stay
Pros:

Just back from staying a few nights,l was very happy with our room the kids enjoyed the hot tub and it was clean,tidy and spacious.
The staff were pleasant and friendly, particularly the barman and restuarant staff.

The location was great for getting to bus/train station and water bus station right outside.

It's also situated just outside the more busy part of venice which we preffered and has some nice bars/restuarants on the street.

2025-12-02 via Tripadvisor
Z
Z2652EMhelenb Business
10
Charming, super friendly and spotless
Pros:

A charming hotel with super friendly staff. Breakfast was superb and my room was spacious and spotless. Highly recommended !

2025-12-02 via Tripadvisor