Nicecy Hotel - Le Lai Street

Hotels
Independent
5.8 (54 reviews)
82 Le Lai Str, Ben Thanh Ward, Dist1, Ho Chi Minh City , Ho Chi Minh City , VN

Facilities

Health or beauty spa nearby
Free WiFi
24-hour front desk
Luggage storage
Elevator
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
Free self parking
Free valet parking
See all facilities

Review Highlights

Pros:
Clean and professional staff
Beautiful room decor
Central location
Cons:
Dirty room
No usable shower
Ants present and refund issues

Categories

Cleanliness
1.73
The review mentions that the hotel was dirty and had issues with the shower.
Service
7.7
The staff service was described as professional.
Location
8.24
The location is central and convenient for movement.
Room Quality
6.69
The room decor was noted as beautiful, although there was a discrepancy with cleanliness.
Amenities
5.52
Standard quality for this hotel tier.
Value for Money
5.48
Standard quality for this hotel tier.
Food and Beverage
5.53
Standard quality for this hotel tier.
Overall Experience
5.5
Average experience as problems with cleanliness overshadowed other positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:40

Property Description

Experience the vibrant heart of Ho Chi Minh City at Sen Saigon Hotel, where comfort meets convenience.

Modern Amenities - Enjoy complimentary wireless internet access throughout the hotel, ensuring you stay connected during your travels. Our dedicated 24-hour front desk and luggage storage make check-in and planning your day a breeze.

Gastronomic Delights - Satisfy your culinary cravings at our on-site restaurant, or choose the indulgence of room service for a private dining experience in your air-conditioned room complete with a minibar.

Prime Location - Nestled in District 1, you're just a stone's throw away from local attractions like Ben Thanh Market and Bui Vien Walking Street. Whether you're here for business or leisure, our location is perfect for exploring the city.

Don't miss your chance to stay at Sen Saigon Hotel!

Important information:

  • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

5.8
Based on 54 reviews
Cleanliness: 1.73
Service: 7.7
Location: 8.24
Room Quality: 6.69
Amenities: 5.52
Value for Money: 5.48
Food and Beverage: 5.53
Overall Experience: 5.5
H
Hoa Xuân
10
Pros:

Khách sạn mới, sạch sẽ. Nhân viên rất dễ thương. Mình còn được khách sạn tặng trái cây 😊

2026-01-10 via Nuitee
C
Cu?ng
10
Pros:

Phòng sạch sẽ va nhân viên phục vụ chuyên nghiệp. Đặc biệt vi trí trung tâm rất tiện lợi di chuyển

2025-12-21 via Nuitee
F
FOLLOW MEE - BINO
10
Pros:

Phòng mới và decor rất đẹp. Vị trí thuận lời, gần chợ Bến Thành và ga tàu Metro.

2025-12-20 via Nuitee
J
James family
4
Pros:

I no stay the hotel and check out immediately because it so dirty, shower cannot use, ant around and I ask for refund.. Waiting for reply from hotel. Picture and room so much different.

2025-08-25 via Nuitee
E
Erik Mario Marcel
2
Stay away from this crap
Pros:

Worst accommodation we experienced ever. Room dirty airo cools 2 degrees on the max only hot water when the sun is shining. And so on and so on. We stayed 3 days and did not see the room service. We asked several times to change towels and begged for toilet paper. Expedia must quit to work with hotels like this.

2025-01-13 via Nuitee
V
Verified traveler
4
Pros:

Ser mycket bättre ut på bilderna än i verkligheten. Ofräscht och slitet, luktade rök och gammalt boende i rummet

2024-12-16 via Nuitee
C
Chris family
2
Pros:

the master bed room small and low roofing even you can reach your hand on , bath room toilet old and easy to make noice. the room unbreathable and smell, overall not recommend for tourists

2024-07-27 via Nuitee
A
Anh V
4
Pros:

Cũ kỹ, dịch vụ yếu

2024-07-05 via Nuitee
U
Uyen
6
Not good
Pros:

Room was not too clean and didnt look anything like in the app so be aware of that. The AC remote didnt work and there was no phone to call down to service.

2020-05-01 via Nuitee
M
Maria
6
Ok för kort vistelse utan pretentioner.
Pros:

Billigt boende, mycket centralt, men dåligt städat och mycket slitet. Saknades värdeskåp och täcke till en av sängarna. Vänlig personal varav en svensktalande.

2020-03-17 via Nuitee
A
Alessandro
2
Mye støy fra gata !
Pros:

Ikke noe i mot personalet. De var veldig flink. Hotellet er mye verre enn det som står på bildet. Jeg tok feil ved bestilling et rom med vinduer, betalt dyrere og da jeg spurte for å bytte rom på grunn av mye støy fra gata jeg fikk ikke lov, selv om jeg mistet litt penger . Jeg fikk ikke å slappe av da etter 1timer da jeg hadde innsjekking måtte jeg bare forlate hotellet .

2020-01-16 via Nuitee
V
Verified traveler
10
Pros:

Why do you force me to add more please delete this window or I will never reply again I detest being forced into answering things I don't want to answer

2019-12-10 via Nuitee
T
Thi Hong Nhung
2
bad service
Pros:

Very bad service. The hotel lost guests' luggage

2019-05-24 via Nuitee
V
Verified traveler self
10
Pros:

Friendly staff, checked in very late at night and helped out settled in

2019-03-05 via Nuitee
M
Michel
4
Hotel de basse qualité.
Pros:

Les appareils électriques et la plomberie étaient vétustes. Le ménage était sommaire. Pas d'eau minérale gratuite. Pas de sachet de café alors qu'une bouilloire est présente. La chambre donnait sur la rue donc était bruyante. Le personnel de la réception était aimable et efficace. Le coût des navettes aéroport est supérieur au prix des taxis. Je ne conseille pas. Bonne situation dans le district 1

2019-01-18 via Nuitee
S
SanT
10
Pros:

well kept and staff are excilent , except need improve on bell boys need to hepl out guest .
for the rate and the location is very very good .

2018-12-15 via Nuitee
J
JIHOON
6
가격대비 괜찮아요.
Pros:

좋은건 벤탄시장 가깝고 가격이 싼것.
좀 오랴된 건물이지만 가격을 생각하면 좋았음.

2018-10-26 via Nuitee
R
Russell
2
Shabby, old, decrepit.
Pros:

In all honesty it deserves a level lower than one star.

Bed is old pillows terrible.

I have nothing good to say

I left my charger in Hotel and could not communicate by email or phone as they dont speak english or reply.

The street is a better option

2018-09-03 via Nuitee
V
Verified traveler
4
ドリンクは有料。
Pros:

冷蔵庫の中のドリンクはフリーかどうか前日に確認し、フリーだと言われたので、普段は飲まないコーラをのんだ。翌朝冷蔵庫の側にドリンクの価格表があったのでおかしいと思ったら、やはり無料ではなかった。料金はちゃんと支払ったが、なんの為に前日に電話して確認してのか腹がたったので、若い人をきつく叱った。
まあ、たいした値段でもないし、叱ることもなかったかなとはその場でも思った。

2018-08-13 via Nuitee
J
jean pierre
4
Bon hôtel mais bruyant
Pros:

Bon emplacement plein centre et à côté de l arrêt du bus de l aéroport

Bon rapport qualité prix mais éviter les chambres au premier
Clim de la chambre ( et clim du bureau ) trop bruyante, j ai du mettre des boules quies

2018-08-05 via Nuitee