Novotel Toulouse Centre Wilson

Hotels
Novotel
8.1 (412 reviews)
15 Place Wilson , Toulouse , fr

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Amenities
Cons:
Cleanliness issues
Room size
Noise problems

Categories

Cleanliness
7.54
Several mentions of cleanliness issues, including dirty carpets and delayed room cleaning.
Service
8.51
Positive feedback on staff friendliness and helpfulness, typical service for this hotel tier.
Location
9.05
Frequent positive mentions about the ideal location, making it easy to explore Toulouse.
Room Quality
7
Comments on room size and noise issues, indicating room quality below expectations.
Amenities
8.03
Amenities like parking and breakfast were praised, but some inconsistencies noted.
Value for Money
8.49
Overall value considered good given the location and amenities, despite some complaints.
Food and Beverage
8.04
Breakfast and dining services were generally well-received, but some guests noted areas for improvement.
Overall Experience
8.11
Guests enjoyed their stay overall, marked by excellent location and service despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 04:49

Property Description

Luxurious Amenities
Indulge in the sauna, fitness centre, and free Wi-Fi in our contemporary rooms with minibar and LCD TV. Some rooms even offer special features like an iPod dock or Nespresso coffee machine.

Delicious Dining Options
Start your day with a buffet breakfast or enjoy a meal at La Brasserie du Capoul with its terrace. Craving a snack or a drink? Our bar offers both along with musical entertainment.

Convenient Location
Explore Toulouse with ease - we're near the Toulouse Stadium, Toulouse-Matabiau Train Station, and popular landmarks like Saint Sernin Basilica and Place du Capitole. Plus, the airport shuttle is just steps away for added convenience.

Book now for an unforgettable stay at our hotel in the heart of Toulouse!

Important information:

Please note that children under 16 years old can enjoy breakfast for free.

We are ALLSAFE labeled to guarantee the implementation of all sanitary measures.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 15.90 per day.

Location

Guest Reviews

8.1
Based on 412 reviews
Cleanliness: 7.54
Service: 8.51
Location: 9.05
Room Quality: 7
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.11
L
Laurent couple fr
8
2026-04-10 via Nuitee
E
Eva solo_traveller es
9
Pros:

La situación, y buenos servicios.

2026-04-10 via Nuitee
S
Steeve solo_traveller fr
9
Nikel !
Pros:

Tout

Cons:

je ne vois pas

2026-04-10 via Nuitee
D
Diane extended_group fr
10
Une prestation à la hauteur de mes attentes !!!
Pros:

L’accueil , la chambre , l’hôtel tout était parfait .

Cons:

Rien tout était parfait .

2026-04-08 via Nuitee
S
Sergiu solo_traveller ro
10
2026-04-08 via Nuitee
S
Scott solo_traveller nl
7
2026-04-07 via Nuitee
B
Bernard couple fr
8
2026-04-07 via Nuitee
P
PATRICK couple fr
9
Très satisfait de la prestation, de l'espace et de la localisation de l'hôtel.
Pros:

L'emplacement de l'hôtel, l'accessibilité dans l'hôtel, qualité des finitions dans les chambres qui sont spacieuses. Le petit déjeuner était bon et dans un espace lumineux malgré que ce soit dans une cours intérieure.

Cons:

La position du lit qui était décalé vers les portes d'accès à la salle de bain. peu pratique pour y accéder. Alors qu'il y a un peu de place pour le centrer entre le mur de la salle de bain et la fenêtre à sa droite.
le manque d'une tablette pour reposer ses affaires sur la partie gauche du lit (qui est proche des portes de la salle de bain.

2026-04-07 via Nuitee
F
Federica Anastasia family_with_children it
9
Bellissima vacanza al centro
Pros:

Tutto, colazione, camera posizione

Cons:

Parcheggio lontano e non gratuito

2026-04-06 via Nuitee
A
Alba couple es
4
Cons:

Nos cambiaron dos veces de habitacion debido a que la primera que entramos en la habitacion habia basura y la segunda nos pusieron ( que era la unica que nos podian ofrecer? Cama twin .

2026-04-05 via Nuitee
J
Jon Moulding couple gb
10
2026-04-03 via Nuitee
C
Cyril couple fr
10
2026-04-01 via Nuitee
M
Mahmoud couple fr
10
2026-03-30 via Nuitee
F
Françoise extended_group fr
8
2026-03-28 via Nuitee
C
Cyril family_with_children fr
7
Hotel très bien placé, mais chambre minuscule ... dommage
Pros:

Emplacement, accueil, literie, petit déjeuner, produits de douche

Cons:

Hotel vieillissant, moquettes abimées, chambre exigue pour cette catégorie d'hotel

2026-03-26 via Nuitee
J
Jihane couple ma
10
Pros:

Tout

Cons:

الوسادة غير مريحة

2026-03-25 via Nuitee
B
Brian family_with_children gb
9
Overall very good stay
Pros:

Fantastic location

Cons:

The rude maintenance man who booked us in for breakfast before getting changed into work clothes

2026-03-25 via Nuitee
R
Régis solo_traveller fr
8
Très bon séjour
Pros:

Emplacement de l'établissement. Confort et équipement de la chambre. Petit déjeuner.

Cons:

RAS

2026-03-23 via Nuitee
A
Aurélie couple fr
10
2026-03-22 via Nuitee
S
selma couple ma
10
Pros:

emplacement genial, bel hotel, propre.

Cons:

bruit autour, bars a coté.

2026-03-22 via Nuitee