Novotel Toulouse Centre Wilson

Hotels
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Novotel
8.1 (518 reviews)
15 Place Wilson , Toulouse , fr

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Amenities
Cons:
Cleanliness issues
Room size
Noise problems

Categories

Cleanliness
7.54
Several mentions of cleanliness issues, including dirty carpets and delayed room cleaning.
Service
8.51
Positive feedback on staff friendliness and helpfulness, typical service for this hotel tier.
Location
9.05
Frequent positive mentions about the ideal location, making it easy to explore Toulouse.
Room Quality
7
Comments on room size and noise issues, indicating room quality below expectations.
Amenities
8.03
Amenities like parking and breakfast were praised, but some inconsistencies noted.
Value for Money
8.49
Overall value considered good given the location and amenities, despite some complaints.
Food and Beverage
8.04
Breakfast and dining services were generally well-received, but some guests noted areas for improvement.
Overall Experience
8.11
Guests enjoyed their stay overall, marked by excellent location and service despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 04:49

Property Description

Luxurious Amenities
Indulge in the sauna, fitness centre, and free Wi-Fi in our contemporary rooms with minibar and LCD TV. Some rooms even offer special features like an iPod dock or Nespresso coffee machine.

Delicious Dining Options
Start your day with a buffet breakfast or enjoy a meal at La Brasserie du Capoul with its terrace. Craving a snack or a drink? Our bar offers both along with musical entertainment.

Convenient Location
Explore Toulouse with ease - we're near the Toulouse Stadium, Toulouse-Matabiau Train Station, and popular landmarks like Saint Sernin Basilica and Place du Capitole. Plus, the airport shuttle is just steps away for added convenience.

Book now for an unforgettable stay at our hotel in the heart of Toulouse!

Important information:

Please note that children under 16 years old can enjoy breakfast for free.

We are ALLSAFE labeled to guarantee the implementation of all sanitary measures.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 15.90 per day.

Location

Guest Reviews

8.1
Based on 518 reviews
Cleanliness: 7.54
Service: 8.51
Location: 9.05
Room Quality: 7
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.11
J
Jordi Servitje Riera • couple • es
9
Hotel cèntric, espaiós, espectacular
Pros:

L'habitació molt gran, un 10. I el llit, còmode. Un espai generós molt agradable.

Cons:

L'aire acondicionat fa massa soroll i molesta. I les cortines no tanquen bé i entra claror no desitjada. Són detalls que fan que no tingui un 10.

2026-06-27 • via Nuitee
R
renato • couple • it
8
2026-06-23 • via Nuitee
G
grassetto • solo_traveller • it
10
Albergo per vacanza ma anche business
Pros:

Colazione varia e abbondante nella scelta. Posizione comodissima al centro. Struttura moderna e completa di tutti i confort di un 4 stelle ottima insonorizzazione esterna
Possibilità di usufruire di uno sconto con un ristorante attiguo.

Cons:

La moquette in camera (comunque pulita e nessuna macchia) qualche crepo sulle finiture

2026-06-22 • via Nuitee
A
Alexandr • solo_traveller • kz
5
Не советую
Pros:

Местоположения отеля хорошее, но на этом будто плюсы заканчиваются

Cons:

Начнем с того, что в номере банально не было зубного набора, ушных палочек, и вообще никаких средств гигиены кроме шампуня и мыла. Тапочки и халат также решили не класть. Номер уставший, Унитаз будто упадет при следующем использовании, проседает и издает страшные звуки, на ковре грязные следы, на нижней боковой части кровати все две недели пребывания были что то размазано. В мини бар каждый день ставят бутылочку воды (0.33) прям великая щедрость. Завтраки каждый день просто одно и тоже, никакого разнообразия, после первой недели уже не было никакого желания завтракать. В отеле есть тренажерный зал, но посетить его не получится, так как он все время находится на ремонте, бильярдный стол в лобби тоже не будет развлечением, потому что Шаров нет а кий сломан. Крайне не рекомендую этот отель , стоимость не оправдана

2026-06-21 • via Nuitee
L
Leon • couple • ro
10
2026-06-21 • via Nuitee
S
Samantha • couple • us
4
I would look elsewhere.
Pros:

The location was great for being in the city center.

The breakfast was good, with a large variety.

Cons:

I’m unsure if this was a nice hotel originally now disrepair, or a lower end hotel trying to upgrade. They were doing construction, which never looks pretty but was needed. It was the little things that were poor. The carpets were stained significantly, the walls and floor boards were significantly scuffed up. Where they put in a new soap dispenser, the wall was not patched behind it.

There was a partition leading into the hotel, with graffiti on it, not a great first impression.

Parking was a mess. That area of the city has small roads and lots of activity with people and bikes. The hotel staff did not give clear directions of where to park. We ended up in a different lot, we had to pay more, but it was better than moving the car.

2026-06-21 • via Nuitee
M
martine • family_with_children • fr
6
Pros:

Emplacement bien situé

Cons:

Lits simples trop petits et dur. On a ete réveille 2 fois vers 9h par le service nettoyage.
Évier salle de bain bouché.

2026-06-20 • via Nuitee
R
Roc • extended_group • ad
10
2026-06-17 • via Nuitee
M
Metin • solo_traveller • tr
8
2026-06-15 • via Nuitee
K
Karim • solo_traveller • fr
10
2026-06-14 • via Nuitee
P
Preston • solo_traveller • gb
6
Pros:

Location and reception area

Cons:

Showers were deadly ...really slippy (dangerously so)

2026-06-13 • via Nuitee
O
Olivier • solo_traveller • fr
8
Pros:

Emplacement

Cons:

Taille de la chambre un peu petite

2026-06-11 • via Nuitee
E
Elisa • couple • it
9
2026-06-10 • via Nuitee
N
Nicolas • solo_traveller • fr
8
2026-06-08 • via Nuitee
V
Virginie • solo_traveller • fr
10
2026-06-07 • via Nuitee
A
Anja • extended_group • no
7
Nice hotel but parking far away and paying.
Pros:

This time, we had a very nice and quiet room

Cons:

The parking is in a public parking 150m from the hotel and half has to be paid by the guest. That was not specified in the description and on request, we were told that it said so on the hotels website (!).
When we arrived, the parking was closed due to a fire and the staff refused to reimburse us for the cost of the other parking we had to drive to (that also was farther away).

2026-06-04 • via Nuitee
N
Nicola • couple • ca
8
2026-06-03 • via Nuitee
S
Stephanie • solo_traveller • nl
8
2026-06-02 • via Nuitee
C
Caroline • solo_traveller • fr
7
Pros:

L emplacement, la taille de la chambre

2026-06-02 • via Nuitee
P
Patricia • family_with_children • fr
10
Super séjour
Pros:

Les chambres spacieuses modernes le petit déjeuner exceptionnel l'emplacement pour visiter le centre parfait le personnel au top !

2026-06-02 • via Nuitee