Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable amenities
Cons:
Need for room updates
Unreasonable deposit policy
Smoke smell in hallways

Categories

Cleanliness
8.33
Some concerns about smoke smell and need for renovation.
Service
9.3
Staff were courteous and did their best.
Location
9.34
Good location mentioned in multiple reviews.
Room Quality
8.29
Rooms need updating and there are complaints about comfort.
Amenities
9.32
Great amenities and nice food options.
Value for Money
8.78
The price is considered high compared to the booking description.
Food and Beverage
9.33
Great food and restaurant ambiance.
Overall Experience
9.3
Generally positive with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:44

Property Description

Stylish Rooms with Lake Views and Free Wi-Fi
Enjoy the scenic beauty of the lake from our stylish air-conditioned rooms, each equipped with modern amenities including free internet and Wi-Fi. Relax in comfort with flat-screen cable TV, iPod docking station, and a minibar at your disposal.

Indulge in Leisure and Dining
Unwind at our indoor pool, fitness centre, and sauna, or conduct business seamlessly at our well-equipped business centre. Choose from 3 dining outlets offering a variety of cuisines, from buffet-style meals to authentic Bavarian cuisine and Cantonese seafood dishes.

Convenient Location and Exceptional Services
Located minutes away from key transportation hubs, our hotel offers convenience for travelers. Let our staff assist you with car rentals, sightseeing bookings, and other services to enhance your stay. Book now for a memorable experience at Kempinski Hotel Xiamen.

Important information:

Please note that breakfast requested or reserved before check-in could enjoy a favorable price.

For breakfast, children below 6 years old can enjoy free breakfast; children from 6-12 years old dine with half price; children above 12 years old dine with full price.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: XMN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for 50% of the adult rate per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for 100% of the adult rate per person per night when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Children from 6 years old to 12 years old stay for 50% of the adult rate per person per night when using an available extra bed.
    People 13 years old and over stay for 100% of the adult rate per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 270 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
D
Dmitrijs family_with_children lv
8
Pros:

Ok

Cons:

Ok

2026-02-13 via Nuitee
L
Lina family_with_children hu
8
2026-02-12 via Nuitee
H
Haytem extended_group ly
8
2026-02-11 via Nuitee
P
Pieter solo_traveller nl
10
Super
Pros:

Ontzettend fijn hotel

Cons:

De bar in de lobby is niet super gezellig, restaurants daarin tegen zijn top in het hele hotel!

2026-01-23 via Nuitee
J
JO CHIAO family_with_children tw
9
Pros:

面向白鷺洲公園,景觀佳

2026-01-21 via Nuitee
宏運 couple tw
10
很棒
Pros:

高樓

Cons:

Na

2026-01-20 via Nuitee
S
Shaun couple ca
9
2026-01-20 via Nuitee
宏運 couple tw
9
2026-01-19 via Nuitee
宏運 couple tw
9
2026-01-19 via Nuitee
K
Kai family_with_children nz
10
2026-01-16 via Nuitee
L
li chen solo_traveller tw
9
住宿品質佳、餐飲服務優、環境良好!
Pros:

住宿品質、餐飲品質及環境。

2026-01-14 via Nuitee
F
Florian couple de
10
2026-01-08 via Nuitee
N
Nace couple si
10
2026-01-07 via Nuitee
D
Dr.Xiangdong couple se
7
2026-01-04 via Nuitee
J
Jin solo_traveller cn
7
2026-01-01 via Nuitee
J
Jean-louis solo_traveller be
10
2026-01-01 via Nuitee
R
ren extended_group au
10
2025-12-23 via Nuitee
J
Joao carlos couple br
8
Ok
Pros:

Localização boa, café da manhã completo

Cons:

Quartos precisam Ser atualizados… vazamento no box do chuveiro …
O valor cobrado no hotel foi maior que o descrito no anúncio do booking. Mesmo mostrando a reserva se negaram a alinhar com o preço contratado . Um absurdo.

2025-12-14 via Nuitee
M
Mauro Santinato couple it
10
Buon rapporto qualità prezzo
Pros:

Location

Cons:

Puzza di fumo in camera

2025-12-13 via Nuitee
劲谷 solo_traveller cn
10
舒适
2025-12-10 via Nuitee