Share this hotel
Facilities
Property facilities
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Elevator
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Fitness facilities
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Conference space
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Breakfast available (surcharge)
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Arcade/game room
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Safe-deposit box at front desk
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Porter/bellhop
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Smoke-free property
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Wedding services
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Pool umbrellas
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Billiards or pool table
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24-hour business center
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Conference center
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Racquetball/squash on site
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Pool sun loungers
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Water dispenser
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Housekeeping on request
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Banquet hall
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Eco-friendly cleaning products provided
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Eco-friendly toiletries
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LED light bulbs
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Recycling
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Wheelchair-accessible spa
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Wheelchair-accessible pool
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Food and water bowls
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Litter box
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Lifeguard on site
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Change of towels (on request)
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Change of bed sheets (on request)
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Vegetarian breakfast available
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Organic food
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Humane animal treatment
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Locally-owned & organized tours & activities
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Showcase for local artists
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Sustainability/community reinvestment (10% revenue or more)
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Locally-sourced food on site (80% or more)
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Energy-saving switches
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At least 80% of all lighting comes from LEDs
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Comprehensive food waste policy
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Vegan menu options available
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Vegetarian menu options available
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Comprehensive recycling policy
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No single-use plastic soda bottles
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No single-use plastic stirrers
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Biodegradable/compostable stirrers
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No single-use plastic straws
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No single-use plastic water bottles
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Reusable cups only
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Reusable tableware only
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Water-efficient showers only
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Fitness facilities
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Arcade/game room
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No single-use plastic straws
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Comprehensive recycling policy
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No single-use plastic stirrers
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No single-use plastic water bottles
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No single-use plastic soda bottles
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Sustainability/community reinvestment (10% revenue or more)
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Free WiFi
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24-hour front desk
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Garden
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Luggage storage
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Sauna
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Wheelchair accessible
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Steam room
Review Highlights
Categories
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Property Description
Recreational Opportunities:
Make a splash in the outdoor pool, unwind in the sauna, or stay active in the fitness center – all to ensure a memorable stay.
Dining and Entertainment:
Indulge in delicious meals at the hotel's restaurant, enjoy drinks at the bar/lounge, or opt for room service for a cozy night in.
Event Spaces and Amenities:
From a well-equipped business center to versatile event spaces, including a conference center and multiple meeting rooms, we have everything you need for a successful event.
Book your stay at Mercure RJ Nova Iguaçu Hotel in Nova Iguaçu today and experience comfort, convenience, and luxury all in one place.
- Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
- Pool access available from 10:00 AM to 6:00 PM.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
A deposit may be required at the property.
Property Policies
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Sustainability Certifications
Property confirms they are implementing guest safety measures
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Pets
Only dogs and cats are allowed
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Pets
Service animals are exempt from fees/restrictions
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General
Individually-wrapped food options are available for breakfast
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Children and extra beds
No rollaway/extra beds available
Property policies
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Sustainability Certifications
Property confirms they are implementing guest safety measures
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Pets
Only dogs and cats are allowed
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Pets
Service animals are exempt from fees/restrictions
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General
Individually-wrapped food options are available for breakfast
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Children and extra beds
No rollaway/extra beds available
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Check-in & Check-out
Contactless check-out is available
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General
Gloves are available to guests
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General
Guests are provided with free hand sanitizer
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Pets
Pet max weight (per pet) in lb is 33
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General
Staff temperature checks are conducted regularly
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General
Masks are available to guests
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Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
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General
Individually-wrapped food options are available
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General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
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General
Staff wears personal protective equipment
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Pets
Pets allowed
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General
Temperature checks are available to guests
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General
Property is cleaned with disinfectant
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Guest type
LGBTQ friendly
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General
Social distancing measures are in place
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General
Professional property host/manager
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General
Protective clothing is available to guests
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Check-in & Check-out
Contactless check-in is available
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Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
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Pets
Pet max weight (per pet) in kg is 15
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General
Commonly-touched surfaces are cleaned with disinfectant
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Pets
Maximum number of pets per room 1
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Pets
Service animals are allowed
Location
Guest Reviews
Sim
Lá gente ouve tudo o barulho da rua, trem, tudo, cortinas do quarto são pessimas, não cobrem a claridade, cama dura e travesseiros pedra, não indico
Boa opção de hospedagem em Nova Iguacu, ótima localização e boa estrutura. Mas é preciso alguns cuidados para manter o padrão Accor. Cortinas sujas e desgastadas, ar condicionado vazando água, wifi de péssima qualidade, caindo a todo momento. Pelo valor da diária cobrada, precisam ficar atentos a esses detalhes.
I stay here on every trip to Brazil. Love the property and love the friendly staff
Prezados,
Gostaria de deixar registrado meu descontentamento com a experiência que tive recentemente no hotel de vocês.
Infelizmente, a hospedagem ficou muito aquém do que as imagens e descrições apresentadas no site sugeriam. Desde o início, tive problemas com a limpeza do quarto, que deixou muito a desejar. Além disso, o serviço prestado pela equipe foi bastante insatisfatório, com respostas lentas e falta de atenção às solicitações mais básicas.
Considerando o valor cobrado pela diária, eu esperava um padrão de qualidade muito superior. Senti que o custo não se justifica, principalmente diante de tantos pontos negativos.
Deixo esse feedback com a expectativa de que vocês possam melhorar esses aspectos para futuros hóspedes. Caso queiram, estou à disposição para detalhar melhor os problemas que enfrentei.
Razoável
I had a very good time. The restaurant has a new menu but as usual the dining staff and the reception people are very nice.
Muito barulho externo, as portas de vidro de acesso à varanda não são anti ruído.
As condições do hotel são boas, mas a barulheira externa é tenso.
Atendeu perfeitamente às minhas necessidades. Boa localização, várias opções de restaurantes próximos, quarto confortável, bom chuveiro. As coisas que não gostei: vazamento no box, há uma mesa no quarto mas apenas uma cadeira e ter que descer até a recepção para buscar copos (preferi beber no gargalo a ter que descer de novo). Nós finais de semana sugiro os andares mais altos porque há um bar próximo com música alta (e ruim na minha opinião) até bem tarde.
Hotel agradável. O único ponto que incomoda, é que de manha o ar condicionado do quarto fica estalando e isto inclmoda.
Perfeito
Check in demorado confuso e estressante
Muito confortável, comida excelente, locais de uso comum de ótima qualidade.
Bom custo benefício
Não tinha internet no quarto, chuveiro sem água quente e ar-condicionado fazendo muito barulho.
Hotel horrível tudo sujo !! Quarto com
Paredes sujas, cama suja !!
Excelente experiência de um final semana nesse hotel, com café da manhã completo, restaurante com comida excelente, piscina e limpeza impecável!
O melhor Hotel da cidade, Nada de luxo mais confortável, minha segunda estadia e o que tem de ruim é o barulho externo. Fica Localizado em uma excelente região da Cidade.
Acho que faltou mais coberta pra hóspede, e o secador de cabelo não está funcionando, pois não entra na tomada, secado com tomada de 20A e tomada da parede de 10A. O restante foi boa a experiência.
Muito caro pelo oferecido
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