Bluegreen Vacations Eilan Hotel and Spa, an Ascend Collection Resort

Hotels
•
Ascend Collection
7.6 (270 reviews)
18603 La Cantera Terrace  , San Antonio , us

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Nice amenities
Cons:
Cleanliness issues
Poor food options
High parking fees

Categories

Cleanliness
6.99
Numerous mentions of unclean floors and carpets, along with issues related to housekeeping.
Service
8.46
General comments on helpful staff but with some exceptions mentioned regarding unhelpfulness.
Location
9.5
Frequent mentions of a great and beautiful location.
Room Quality
7.45
Rooms are described as nice and spacious, but some noted issues like outdated decor.
Amenities
7.98
Indoor pool and other amenities were appreciated, although some comments about overpriced spa.
Value for Money
6.44
Several reviews mention feeling that the price did not match the quality provided.
Food and Beverage
5.99
Negative feedback about food options and service experiences.
Overall Experience
7.96
Mixed reviews with some guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:00

Property Description

Luxurious Accommodation and Relaxation
Experience luxury at Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection, just minutes away from The Shops at La Cantera. Indulge in air-conditioned rooms with free WiFi, a bar, and both indoor and outdoor pools. Unwind in the hot tub, stay active in the fitness centre, or enjoy a game of tennis.

Convenience and Comfort
Each room is equipped with a coffee machine, bed linen, and towels for your convenience. With a shared lounge, private parking, and a restaurant on-site, your comfort is our priority. Benefit from the 24/7 reception and multilingual staff ready to assist you in Arabic, English, Spanish, and French.

Nearby Attractions
Explore nearby attractions such as Six Flags Fiesta Texas and SeaWorld San Antonio, located just a short distance away. With the San Antonio International Airport within reach, your travels are made easy. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SAT

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 35 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 270 reviews
Cleanliness: 6.99
Service: 8.46
Location: 9.5
Room Quality: 7.45
Amenities: 7.98
Value for Money: 6.44
Food and Beverage: 5.99
Overall Experience: 7.96
K
Katy • couple • us
10
2026-04-14 • via Nuitee
C
christina • solo_traveller • us
7
Not bad but cleanliness in the room could have been better.
Cons:

My room had an odor and there was hair left in the shower and bathroom floors.

2026-04-13 • via Nuitee
M
Marie • couple • us
7
Best for location
Pros:

Nice pool but lots of roaches around pool at night.

Cons:

Bathroom lighting was dim. Hard to apply good makeup

2026-04-12 • via Nuitee
J
Jamie • family_with_children • us
10
Pros:

Everything

2026-04-01 • via Nuitee
C
Clarke • couple • us
7
It was nice aesthetically, but the comfort of the bed wasn't all that.
Pros:

The staff were courteous and the lobby is lavish. I enjoyed the location of the hotel very quiet. Very close to the shops and resturants.

Cons:

The pillows give you a neck pain, no flat pillows.

2026-03-23 • via Nuitee
K
Kenny • couple • us
8
Pros:

Restaurant don’t has food until 5pm

2026-03-21 • via Nuitee
C
Camile • family_with_children • us
9
A nice staycation
Pros:

I liked the staff, the cleanliness of the hotel, the pool was nice as well.

Cons:

My son and I could hear some loud banging throughout the night. I did not get much sleep.

2026-03-14 • via Nuitee
Q
Quinton • extended_group • us
4
It was a decent experience.
Pros:

I enjoyed the environment. The proximity of the bars and restaurants nearby was nice. The hotel is visually nice. Even during an overcast/rainy weekend you can still see the beauty of the area. The construction nearby was obviously outside of their control.

Cons:

The check in process starts at 4pm. We had to wait a bit which is understandable. We were told the cleaning staff were running behind. All of which is ok.

What I did not like was the room was not cleaned. The tile/marble had stains and spots from previous spills. It was clear they did not mop the floors in the bathroom/restroom area. There was blue painters tape left in certain areas on the ceiling. With a strict 10am check-out time and check-in beginning at 4pm, I would not have expected the room to not have been cleaned properly. If running behind required cutting corners, then the room should not have been made available. Transparency and an extended wait or raincheck would have been better.

They may have been short staffed. It did not appear that they were on same page.

2026-03-11 • via Nuitee
B
Bianca • couple • us
10
Pros:

Nice and elegant

2026-03-09 • via Nuitee
T
Theresa • solo_traveller • us
9
2026-02-27 • via Nuitee
M
Michael • couple • us
10
Pros:

Excellent

2026-02-24 • via Nuitee
I
Isaac • couple • us
1
2026-01-19 • via Nuitee
L
Lourdes • couple • us
10
N/A
Pros:

Beautiful

Cons:

N/A

2026-01-19 • via Nuitee
D
david • extended_group • us
10
2026-01-19 • via Nuitee
J
juan • couple • us
1
2026-01-18 • via Nuitee
D
Donna • couple • us
9
2025-12-31 • via Nuitee
D
Donna • solo_traveller • us
5
My husband drives a newer bmw 740i and when the valet parked our car they lowered the car I assume ( we do not know how)
Pros:

It had things nearby to do .

Cons:

Valet only !

2025-12-29 • via Nuitee
G
Gilbert • couple • us
10
2025-12-17 • via Nuitee
M
mario • couple • us
8
Cons:

Esta racionamiento de cobro

2025-12-11 • via Nuitee
M
Miryam • couple • mx
7
2025-12-03 • via Nuitee