Holiday Inn Express & Suites Rochester – Mayo Clinic Area by IHG

Hotels
•
Holiday Inn Express
8.3 (151 reviews)
155 16th Avenue SW, Rochester, Minnesota, 55902 , Rochester , US
+1 507-226-8700

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Pets allowed

Facilities

Elevator
Fitness facilities
ATM/banking
Fireplace in lobby
Television in common areas
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Smoke-free property
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Helpful, courteous staff
Great location near Mayo Clinic and restaurants
Many guests found rooms clean and comfortable beds
Good continental breakfast and coffee
Convenient shuttle service
Good pricing/value
Cons:
Inconsistent cleanliness (reports of dust, debris, bugs, musky smells)
Elevator frequently out of service and noisy hallways/stairs
Amenities unreliable (hot tub/pool closures, ice machine issues)
Occasional in-room maintenance problems (moldy coffee machine, broken fans)
Noise on highway side

Categories

Cleanliness
6.5
Mixed reports: several guests praised clean rooms and daily housekeeping, but multiple reports of dirty rooms, dust buildup, cereal/hair on floors, a bug on a bed, worn shades and musky smells indicate inconsistent cleanliness standards.
Service
9.2
Strongly positive overall: many mentions of helpful, professional and courteous staff, prompt shuttle service and accommodating front desk (early check-in, attentive assistance). A few isolated reports of rude staff do not dominate sentiment.
Location
8.8
Consistently praised: very convenient for Mayo Clinic and within walking distance of many eateries. Some guests noted highway-side noise, but overall location is a major positive.
Room Quality
7.5
Mixed room quality: comfortable beds and some remodeled/new-feeling rooms reported, but other rooms were described as run-down, with broken fixtures, hard beds, worn shades and occasional musky smells.
Amenities
7.8
Inconsistent amenities: reliable shuttle and generally good breakfast, but frequent reports of the elevator being out, hot tub/pool closures, nonworking ice machines and in-room appliance issues reduce the score.
Value for Money
8.9
Perceived as good value: several guests called out great pricing and stated they would return for Mayo visits, indicating strong value for the location and service level.
Food and Beverage
8.6
Generally positive: continental breakfast and hotel coffee received multiple compliments, and many nearby dining options are available. Isolated negative report of a moldy in-room coffee maker.
Overall Experience
9.1
Predominantly positive overall: many guests described excellent stays, repeat visits and strong recommendations due to location and staff, despite recurring cleanliness and amenity issues for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:26

Property Description

Recreational Amenities:
Enjoy a relaxing stay with access to an indoor pool and fitness center at the Holiday Inn Express & Suites Rochester – Mayo Clinic Area.

Complimentary Buffet Breakfast:
Start your day right with a delicious complimentary buffet breakfast served daily at the hotel.

Convenient Location:
Located in the heart of Rochester, our hotel is just a short drive away from popular attractions such as Mayo Clinic and Soldiers Field Veterans Memorial.

Book your stay at Holiday Inn Express & Suites Rochester – Mayo Clinic Area now to experience comfort and convenience in Rochester!

Important information:

  • Pool access available from 8:00 AM to 11:00 PM.
  • Up to 2 children 20 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RST

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Pets

    Pet max weight (per pet) in lb is 50

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 151 reviews
Cleanliness: 6.5
Service: 9.2
Location: 8.8
Room Quality: 7.5
Amenities: 7.8
Value for Money: 8.9
Food and Beverage: 8.6
Overall Experience: 9.1
N
Nancy • family
10
Pros:

The staff were very helpful and professional. It was noisy but that was because it was close to Mayo.

2025-10-10 • via Nuitee
G
Graydon
10
Pros:

Clean room

2025-09-29 • via Nuitee
P
Paul
10
Pros:

Courteous staff, clean room and building. Great pricing.

2025-09-19 • via Nuitee
P
Paul
10
Pros:

Nice and clean

2025-09-17 • via Nuitee
B
Barry • family
10
Pros:

Good location for Mayo facilities and all the great eateries around.

2025-09-16 • via Nuitee
D
dana
10
Pros:

It was a nice place to stay.

2025-09-10 • via Nuitee
C
charlene
10
Pros:

Very nice

2025-09-08 • via Nuitee
A
Amy • family
10
Pros:

I definitely would stay there again. I even expected my stay 1 more night. Love how you can walk to St. Marys Hospital. Therecare also a lot of places to eat right by there. Staff was ver friendly!

2025-09-02 • via Nuitee
C
Connie
6
Pros:

Bed was very comfortable but older hotel and cleanliness of common areas could’ve been better.

2025-09-01 • via Nuitee
K
Kierstian • partner
6
Pros:

Upon arriving everything looked clean and nice. However our room was dirty and run down. There was stuff on our carpet, cereal and hair on the bathroom floor, as well as a build up of dust and debris behind the door, and the floor space between our bed and night stand had a build up of dust and debris. There was also a bug hanging out on one of our beds. Thankfully we didnt get bites or anything, but i had a hard time sleeping not knowing what kind of bug it was. Our shades had worn holes in them and when the ac kicked on ot filled the room with a musky smell. The continental breakfast was great though. Even the coffee was good.

2025-08-26 • via Nuitee
G
Gayla
8
Pros:

It’s very noisy on the highway side of the motel.

2025-08-25 • via Nuitee
K
Khin
10
Great location
Pros:

Great customer service! Awesome location.

2025-08-09 • via Nuitee
A
Amanda • family_with_children
10
Pros:

My children and I were in town for a concert and we couldn’t camp another night; I called early in the morning and asked if there were any rooms that we could check into right away because we had barely slept, the woman at the front desk that day was absolutely wonderful, she waited on the phone with me to make sure my reservation came through and she assigned us a room that we could check into early. 10/10 Will definitely be back.

2025-08-07 • via Nuitee
M
Maricela • family
10
Pros:

The elevator did not work the pool area was closed, some of the staff were rude

2025-07-29 • via Nuitee
D
Damon and Christine
10
Pros:

It was very nice and convenient. Close to Mayo and other things.

2025-07-25 • via Nuitee
N
Nicole
6
Pros:

Hot tub not in service

2025-07-22 • via Nuitee
R
Robin
4
Awful
Pros:

The elevator was broke down. The good was terry and the bed was as hard as a board .

2025-07-04 • via Nuitee
J
Jasmine • family_with_children
10
Pros:

We looked at many hotels and even checked into one and quickly left. We checked into Fairfield last minute and we are so happy we did. The property is conveniently located near Mayo properties and the shuttle was on time every day. The entire hotel is clean and feels safe. The room was clean, the housekeepers visited daily and replenished towels and supplies. No mold, no funny smells. The room we stayed in seemed remodeled and new. This hotel is top of the list for when we go to Mayo and we will be returning every time. This is the best place to stay in town, in my opinion.

2025-07-02 • via Nuitee
B
Bret • family
4
Pros:

The elevator was broken, we were placed on the 3rd floor even though my wife has medical issues (in town for Mayo visit). Hot tub was out of service, fan in the bathroom didnt work, coffee machine in room was filled with mold so didnt use it, ice machine on our floor didnt work. NOT IMPRESSED.

2025-06-19 • via Nuitee
J
Jessica • family_with_children
10
Pros:

This property is nice and clean. It has lots of food options within walking distance. Staff is always great!

2025-06-15 • via Nuitee