Exe Cities Reforma

Hotels
Exe Hotels
8.6 (1491 reviews)
Roma 40 , Mexico City , mx

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Comfortable rooms
Cons:
Cleanliness issues
Service inconsistencies
Poor food options

Categories

Cleanliness
8.3
Multiple reviews indicated issues with cleanliness and maintenance, including bad odors in rooms and common areas.
Service
9.7
Overall sentiment highlighted helpful staff, but some criticized service inconsistencies.
Location
9.8
Frequently mentioned as an excellent aspect, convenient for activities.
Room Quality
8.8
Room size and comfort ratings were positive, though some noted outdated decor.
Amenities
7.8
Mention of poorly functioning amenities and limited options, such as the breakfast.
Value for Money
7.8
Negative sentiment due to unexpected currency exchange rates and price discrepancies.
Food and Beverage
7.3
Criticism regarding limited breakfast options and quality.
Overall Experience
9.3
Despite various criticisms, guests found the overall experience satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:06

Property Description

Stylish Accommodation

The Exe Cities Reforma offers stylish accommodation inspired by the vibrant cities of New York, Tokyo, and Rome. Each room is decorated in warm colors and features a flat-screen TV and a luxurious marble bathroom.

Convenient Location

Conveniently situated next to Paseo De La Reforma Avenue, guests at Exe Cities Reforma have easy access to the main monuments and museums of Mexico City. The Angel of Independence Monument is just 1 km away, and the historic center can be reached in 15 minutes by car.

Modern Amenities

With a 24-hour reception, free WiFi, and complimentary toiletries, guests at Exe Cities Reforma can enjoy a comfortable and convenient stay. Whether exploring the city or relaxing in the hotel, modern amenities cater to all needs.

Experience the perfect blend of style and convenience at Exe Cities Reforma. Book now for an unforgettable stay in Mexico City.

Important information:

Please note for reservations of more than 6 rooms/groups special conditions apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 8 per day.

Location

Guest Reviews

8.6
Based on 1491 reviews
Cleanliness: 8.3
Service: 9.7
Location: 9.8
Room Quality: 8.8
Amenities: 7.8
Value for Money: 7.8
Food and Beverage: 7.3
Overall Experience: 9.3
D
Dilia family_with_children do
7
Ubicación excelente pero tienen que darle cursos de servicio al cliente al al
Pros:

La ubicación es excelente y las habitaciones cómodas

Cons:

El lugar es un poco viejo y no tiene áreas de esparcimiento. El personal que da servicio en el desayuno le falta servicio al cliente y el espacio para desayunar es muy pequeño

2026-07-17 via Nuitee
F
Félix solo_traveller es
8
Pros:

El tamaño de la habitación y la cama

2026-07-16 via Nuitee
M
Melissa solo_traveller cr
10
Pros:

la atención del personal

2026-07-16 via Nuitee
M
Maria couple us
10
Excellent customer service.
Pros:

Excellent location, spacious room, awesome and tasty breakfast. The early check-in was perfect. 100% recommended.

Cons:

Everything was perfect.

2026-07-15 via Nuitee
H
Herrera solo_traveller co
9
2026-07-13 via Nuitee
C
Cristina Méndez solo_traveller mx
10
Volvería al hotel
Pros:

La habitación muy comoda,camas ricas, silencioso, todo bien

2026-07-13 via Nuitee
K
Karina couple cr
10
2026-07-13 via Nuitee
M
Mohamed couple us
8
2026-07-12 via Nuitee
D
David solo_traveller gt
8
Pros:

Limpio, buen lugar, personal amable

Cons:

La vista

2026-07-12 via Nuitee
D
davide couple us
8
2026-07-11 via Nuitee
T
Thomasin solo_traveller mx
10
2026-07-10 via Nuitee
E
Elena solo_traveller it
7
Ok for one night, but I wouldn't recommend it
Pros:

Location is very convenient, staff is helpful. Very basic, it is ok for one night.

Cons:

Not a nice building. The room was small and there aren't other common areas in the hotel. The breakfast room is very small - so small I had to share a table with someone during breakfast. It is also dark and it smells, since the kitchen is right in it.

2026-07-09 via Nuitee
S
Seiichi solo_traveller jp
10
最高のメキシコ旅行でした
Pros:

コスパが良いのは前評判通りでしたが、朝食も全て手作りで美味しく何よりも従業員みなさん全員のポスピタリティがとてもよくて快適な時間を過ごさせて頂きました!

Cons:

トイレとシャワー室の扉が十分に閉まらずに水が漏れてしまっていたこと。

2026-07-08 via Nuitee
M
MARIA solo_traveller mx
8
Fue buena
Pros:

La ubicación es muy buena

Cons:

La limpieza, está descuidada

2026-07-07 via Nuitee
B
ben dror couple il
8
2026-07-07 via Nuitee
A
Alejandro solo_traveller ec
6
Pros:

Spacious rooms.

Cons:

Limited breakfast options.

2026-07-05 via Nuitee
S
Sophie family_with_children ca
10
Très bien
Pros:

l'hotel est tres bien situé. le lit était tres confortable. les employés étaient très gentils et serviables.

Cons:

Ce sont des détails, mais il n'y avait pas de mini-frigo dans la chambre, et il y avait pratiquement à tous les soirs des soirées (qui se terminait autour de 22h-22h30) et nous les entendions de notre chambre.

2026-07-05 via Nuitee
P
Patricia solo_traveller mx
9
Pros:

Sauna

2026-07-03 via Nuitee
F
Fernanda extended_group mx
10
2026-07-03 via Nuitee
A
Andres solo_traveller us
9
2026-07-01 via Nuitee