Holiday Inn Express & Suites - Kansas City KU Medical Center by IHG

Hotels
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Holiday Inn Express
8.8 (514 reviews)
3932 Rainbow Blvd , Kansas City , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Great breakfast
Cons:
Inconsistent cleanliness
Noise issues

Categories

Cleanliness
8.26
Cleaning quality mentioned as inconsistent, with some complaints about room cleanliness.
Service
9.23
Staff described as friendly and helpful, although some issues at check-in were noted.
Location
9.27
Convenient location near hospitals with many nearby amenities.
Room Quality
8.72
Rooms perceived as clean and comfortable, though noise issues were mentioned.
Amenities
8.75
Amenities such as breakfast are well-reviewed, but some minor updates needed.
Value for Money
8.71
General satisfaction with the price in relation to services provided.
Food and Beverage
8.76
Breakfast variety and quality are highlighted positively but had some minor complaints.
Overall Experience
8.73
Overall positive experience with the hotel despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:38

Property Description

Convenient Location
Located just a short distance from major attractions like the National World War I Museum and Union Station Kansas City, Holiday Inn Express & Suites - Kansas City KU Medical Center offers guests easy access to the best of the city.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with free WiFi and flat-screen TVs. Start your day right with our buffet and continental breakfast options, ensuring you're energized for a day of exploring Kansas City.

Exceptional Services
With a fitness center, 24-hour front desk, and ATM on-site, we strive to provide convenience and comfort for all our guests. Book your stay at Holiday Inn Express & Suites - Kansas City KU Medical Center for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 514 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
T
Tabitha • family_with_children • us
9
2026-03-25 • via Nuitee
G
Ginger • family_with_children • us
10
2026-03-24 • via Nuitee
R
Rhonda • couple • us
8
2026-03-23 • via Nuitee
K
Kathy • solo_traveller • us
10
2026-03-22 • via Nuitee
Y
Yoseph • extended_group • us
9
2026-03-21 • via Nuitee
D
Diana • family_with_children • us
10
Pros:

It was clean, friendly, safe and comfortable. The bed and pillows were amazing.

Cons:

It was great

2026-03-19 • via Nuitee
L
Laura • family_with_children • us
9
Clean. Safe. Quiet. Comfortable.
Pros:

Easy to get to. Great area.

Cons:

N/A

2026-03-15 • via Nuitee
P
Paula • extended_group • us
10
Very good overall
Pros:

Close to KU medical center

Cons:

Beds too soft

2026-03-14 • via Nuitee
C
casie • couple • us
4
Pros:

Comfortable bed and friendly staff

Cons:

Used crispy towels in my bathroom and little compensation for the inconvenience-

2026-03-11 • via Nuitee
V
Vanessa • couple • us
10
2026-03-09 • via Nuitee
R
Ram • solo_traveller • us
9
Overall satisfactory
Pros:

Close proximity to KUMC

Cons:

Breakfast was not of the quality

2026-03-06 • via Nuitee
T
Tonya • couple • us
8
A great place for a night away!
Pros:

The room was so spacious and comfy! The breakfast was super yummy with little bags to take things with you.

Cons:

We couldn’t get an early check in, but otherwise everything was great!

2026-02-26 • via Nuitee
R
Rebecca • family_with_children • us
10
2026-02-23 • via Nuitee
B
Beth • solo_traveller • us
10
2026-02-12 • via Nuitee
R
Ronda • couple • us
8
2026-02-12 • via Nuitee
3
333bartm • Solo travel
8
Friendly cleaning staff, disappointed with checking out.
Pros:

The free breakfast was terrific. It looked like a typical hotel breakfast but did taste much better. The cleaning staff was friendly, and I was pleasantly surprised that one of the employees, while on the elevator with no one to see him, was actually cleaning a cart between floors. The room was nice and clean. The front desk service was decent during the stay. I was disappointed though when checking out. The room was reserved on one credit card. As I was checking out, they asked for a credit card and insisted they'd charge the original card but use this new card for incidentals only. Well, they charged the new card for the two night stay. I called and they claimed they did not keep the original card number, so I followed their instructions, and they did not reverse charges and charge the new card. I called about a week later and they said it was too late now to make any changes and gave me a customer service phone number. This was very frustrating.

2026-02-07 • via Tripadvisor
C
Carla • family_with_children • us
10
Pros:

Room spacious

Cons:

Everything great

2026-01-28 • via Nuitee
V
Vang • solo_traveller • us
10
2026-01-27 • via Nuitee
C
Courtney • family_with_children • us
10
Pros:

Location to food and hospital. The parking was great.

Cons:

Would have loved a pool.

2026-01-20 • via Nuitee
S
Sandra • couple • us
8
2026-01-20 • via Nuitee