Holiday Inn Express & Suites - Kansas City KU Medical Center by IHG

Hotels
Holiday Inn Express
8.8 (566 reviews)
3932 Rainbow Blvd , Kansas City , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Great breakfast
Cons:
Inconsistent cleanliness
Noise issues

Categories

Cleanliness
8.26
Cleaning quality mentioned as inconsistent, with some complaints about room cleanliness.
Service
9.23
Staff described as friendly and helpful, although some issues at check-in were noted.
Location
9.27
Convenient location near hospitals with many nearby amenities.
Room Quality
8.72
Rooms perceived as clean and comfortable, though noise issues were mentioned.
Amenities
8.75
Amenities such as breakfast are well-reviewed, but some minor updates needed.
Value for Money
8.71
General satisfaction with the price in relation to services provided.
Food and Beverage
8.76
Breakfast variety and quality are highlighted positively but had some minor complaints.
Overall Experience
8.73
Overall positive experience with the hotel despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:38

Property Description

Convenient Location
Located just a short distance from major attractions like the National World War I Museum and Union Station Kansas City, Holiday Inn Express & Suites - Kansas City KU Medical Center offers guests easy access to the best of the city.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with free WiFi and flat-screen TVs. Start your day right with our buffet and continental breakfast options, ensuring you're energized for a day of exploring Kansas City.

Exceptional Services
With a fitness center, 24-hour front desk, and ATM on-site, we strive to provide convenience and comfort for all our guests. Book your stay at Holiday Inn Express & Suites - Kansas City KU Medical Center for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCI

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 566 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
K
Karen solo_traveller us
8
Pros:

The chaise lounge in my room had spots on it - really needed to be cleaned

2026-08-06 via Nuitee
V
van der Linden couple us
10
2026-08-06 via Nuitee
M
Myiesha couple us
10
Exciting, watch my daughter have my first grand baby
Pros:

Nice clean

Cons:

Location

2026-08-04 via Nuitee
J
Jeremy solo_traveller us
2
2026-08-02 via Nuitee
J
James couple us
5
Will avoid holiday inn
Pros:

Had to be at ku medical center before breakfast started

Cons:

Elevators required key card to operate. You had to insert key card 8-10 times before elevator would work. When having cancer surgery the next morning you would think holiday inn would be a little more compassionate. On the worst day of your life they charge you $204 for a non descript room.

2026-07-25 via Nuitee
J
John Philip solo_traveller us
9
Needed to travel at a problematic time. The facility provided the comfort I needed.
Pros:

Breakfast was great. The room was a great temperature on my arrival (nice and chilly, which is my preference). I appreciated the shower bench, particularly, and the little touches that made it special.

Cons:

The key card was problematic in one elevator and took several tries to figure out a method that worked.

2026-07-25 via Nuitee
L
Laura extended_group us
9
2026-07-25 via Nuitee
T
Teresa couple us
10
We will stay here again!
Pros:

Location was excellent. We had an early appointment at KU MED the next morning.
It was very quiet and easy to relax.

2026-07-23 via Nuitee
L
Lourdes extended_group ec
10
Repetible
Pros:

Buena calidad
Variedad
Opción de llevar para las salidas Frutas, agua
Variedad de panes

Cons:

bebidas solo habia Café , faltó opcion chocolate

2026-07-22 via Nuitee
Y
Yamile family_with_children co
9
2026-07-20 via Nuitee
M
Marlin couple us
9
2026-07-17 via Nuitee
J
jguastini solo_traveller ar
9
Pros:

Desayuno y personal

Cons:

La tarjeta de ingreso a la habitación y elevador se desconfgiuraba mucho.

2026-07-14 via Nuitee
M
MARIA DOLORES family_with_children ar
10
2026-07-12 via Nuitee
E
Evangelina family_with_children ar
10
Excelente elección
Pros:

Muy bien ubicado. Excelentes instalaciones y muy buena atención.

2026-07-12 via Nuitee
S
Sharell extended_group us
10
2026-07-10 via Nuitee
C
carlos alfredo family_with_children co
9
Pros:

TODO EXCELENTE

Cons:

COMO HABÍA PARTIDO FIFA EN LA CIUDAD TODOS LOS PRECIOS LOS SUBIERON

2026-07-07 via Nuitee
J
Javier couple co
8
Muy cómoda
Pros:

Muy limpio , buena ubicación , café gratis todo el tiempo , muchas toallas,

Cons:

El personal del desayuno ,llegue 4 minutos después del cierre y me dijieron que no podía sacar nada, no creo que les costará mucho , pero igual todo muy bien

2026-07-06 via Nuitee
C
Carlos solo_traveller us
10
2026-07-02 via Nuitee
F
FAWZI solo_traveller dz
10
Pros:

Good Good 👍

Cons:

Good 👍

2026-06-29 via Nuitee
D
Diego couple cr
10
Pros:

Calidad, aseo y ubicación

Cons:

N/A

2026-06-22 via Nuitee