Hotel Pelayo

Hotels
8 (2317 reviews)
Pelai, 9 , Barcelona , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean environment
Cons:
Poor room ventilation
Limited amenities
Noise issues

Categories

Cleanliness
7.96
Multiple reviews indicate cleanliness but also mention musty smells and some complaints about older rooms.
Service
8.93
Consistent praise for the amiable and helpful staff across various reviews.
Location
9.47
High commendations for the strategic and central location in Barcelona.
Room Quality
7.42
Mixed feedback; some rooms are noted as small and humid with mentions of noise disturbances.
Amenities
6.95
Limited amenities noted; no food options and lack of basic facilities like coffee making.
Value for Money
8.41
Generally considered good value, but some find prices high for the quality offered.
Food and Beverage
6.46
No food options mentioned, leading to a lower rating due to lack of convenience.
Overall Experience
8.43
Reviews suggest a generally positive experience with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:27

Property Description

Convenient Location
Situated just a 2-minute walk from Plaça Catalunya and La Rambla, our hotel offers easy access to Barcelona's bustling city center.

Exploration Made Easy
Let our tour desk guide you through the city's must-see attractions, from La Rambla to the iconic Passeig de Gràcia.

Comfort and Convenience
With vending machines, 24-hour reception, and proximity to transport links, we ensure a hassle-free stay for our guests.

Ready to experience Barcelona's charm and convenience at our hotel? Book your stay now!

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BCN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 17 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2317 reviews
Cleanliness: 7.96
Service: 8.93
Location: 9.47
Room Quality: 7.42
Amenities: 6.95
Value for Money: 8.41
Food and Beverage: 6.46
Overall Experience: 8.43
H
Han • solo_traveller • nl
10
Excellent
Pros:

Very friendly staff

Cons:

It was a very small, single room, but exactly what I needed.

2026-03-21 • via Nuitee
P
Piroska • couple • hu
10
Pros:

Nagyon segítőkész személyzet!

2026-03-21 • via Nuitee
E
Eva • couple • es
9
2026-03-21 • via Nuitee
O
Ottilia • extended_group • hu
10
Ajánljuk
Pros:

Azt kaptuk, amire számítottunk. Központi elhelyezkedés, jól elérhető közlekedési eszközök, megfelelő, 3 ágyas szoba, tisztaság, kedves és segítőkész személyzet.

Cons:

Nem volt ilyen, csak aludni jártunk a hotelbe, minden időnket a városban töltöttük.

2026-03-20 • via Nuitee
M
Martina • family_with_children • it
9
2026-03-20 • via Nuitee
G
Gorka • solo_traveller • es
8
2026-03-18 • via Nuitee
K
Kaiku • family_with_children • it
2
Barcelona una città bellissima con strade e monumenti eccellenti.
Pros:

Soltanto la posizione vicino al centro e alla famosa La Rampla.

Cons:

Troppe scale e troppo strette. Pericolo di caduta dalle scale. Camera troppo piccola come tripla. Il terzo letto troppo stretto e molto scomodo. Bagno livello mediocre. Sconsigliato per anziani con problemi di ginocchio.

2026-03-16 • via Nuitee
M
Miranda • couple • pt
10
2026-03-16 • via Nuitee
Русакова • family_with_children • ua
9
2026-03-15 • via Nuitee
M
Mirtha Norma • family_with_children • ar
10
4 pasajeras mayores
Pros:

El personal muy amable. Las instalaciones limpias.

Cons:

Había que subir un tramo por escalera con las maletas grandes y carry on y no había nadie para ayudar.

2026-03-15 • via Nuitee
P
Peter • solo_traveller • at
7
2026-03-15 • via Nuitee
S
Sebnem • solo_traveller • tr
4
Pros:

Pozitif olarak: konum gayet iyi, resepsiyon güler yüzlü,temizlik açısından yeterli

Cons:

Olumsuz olarak; Odanın büyüklüğü 3 metrekare idi,klostrofobik resmen.Oda telefonları çalışmıyordu ,bi sorun olduğunda resepsiyona haber vermek çok zordu. Saç kurutma makinesi bozuktu bana extra havlu vermeye çalıştılar, başka bir makine vermeleri için 1 saat dil dökmem gerekti...

2026-03-15 • via Nuitee
D
Daniela • family_with_children • it
8
Pros:

Hotel pulito e curato in ottima posizione comodissimo per girare la città sia a piedi che con i mezzi. La fermata della metro e del bus è a due passi. Personale gentile ed disponibile.

2026-03-14 • via Nuitee
R
Roberta • family_with_children • it
6
Ottimo per breve soggiorno
Pros:

Posizione: ottima per spostarsi a piedi e con i mezzi. A pochi passi dalla metro, fermate bus e dalla Rambla.
Pulizia: giornalmente viene pulito il bagno e riordinata la stanza. Al secondo giorno hanno sostituito anche gli asciugamani.

Cons:

Isolamento acustico della camera. Si sente tutto ciò che accade alla reception (voci, passi, campanello/citofono) e nelle stanze adiacenti. Impossibilità di aprire la finestra per la presenza del motore del condizionatore (pieno di polvere). Bagno piccolissimo.

2026-03-14 • via Nuitee
F
Facundo • family_with_children • ar
9
2026-03-14 • via Nuitee
A
Annarita • solo_traveller • it
6
Ottima zona, ma pareti sottili e troppo rumore
Pros:

Lo staff era molto cordiale e la camera tutto sommato pulita e accogliente. La posizione ottima perché esattamente al centro tra due metropolitane e a pochi passi dalla Rambla.

Cons:

Le pareti sono davvero troppo sottili. Si sentiva tutto quello che succedeva nelle altre camere. Alle 4 di notte la mia vicina di camera ha usato il bagno e io ho sentito tutto. Dall'altro lato una coppia ha riso e parlato a voce alta tutta la notte. Anche quando si usano le docce si sente come se l'acqua scorresse nella propria camera.

2026-03-13 • via Nuitee
P
palikova • extended_group • bg
10
Pros:

Location was perfect, staff was very friendly and helpful.

2026-03-13 • via Nuitee
K
KOHARU • extended_group • jp
10
2026-03-12 • via Nuitee
G
Gianvito • family_with_children • it
10
Pros:

La cosa che più mi è piaciuta sicuramente é la cordialità del personale a la posizione in cui si trova la struttura, che è vicina a tutti i punti di interesse come la Rambla

2026-03-12 • via Nuitee
Наталья Спирина • family_with_children • ru
10
Вернусь обязательно
Pros:

Расположение отличное, центр города, мы обошли пешком практически все достопримечательности, в отеле уютно, номер на троих просторный.

Cons:

Шум с улицы, но это терпимо

2026-03-11 • via Nuitee