The Crags Hotel

Hotels
7.4 (584 reviews)
101 Main St , Callander , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Pet bowls
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great food
Cons:
Dirty rooms
Maintenance issues
Unreliable amenities

Categories

Cleanliness
5.36
Several mentions of dirty rooms and bathrooms.
Service
8.83
Bar and hotel staff were frequently noted as friendly and helpful.
Location
8.37
Good location mentioned multiple times, suitable for exploring.
Room Quality
6.82
Some complaints about mattress quality and room size.
Amenities
6.35
Infrastructure issues like shower problems and lack of hot water.
Value for Money
7.31
Mixed feelings; some value noted but many complaints about conditions.
Food and Beverage
8.36
Positive mentions of food quality at the restaurant.
Overall Experience
7.83
Mixed reviews reflecting both positive experiences and serious concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:40

Property Description

Individually Designed Rooms
Discover our charming bedrooms featuring traditional Scottish design elements for a unique stay. Some rooms offer en suite bathrooms, providing utmost comfort and convenience.

Scenic Location
Set in the stunning village of Callander, our inn is the perfect base for exploring Loch Lomond and Trossachs National Park, along with nearby cities like Stirling, Glasgow, and Edinburgh.

Dining at Desh Restaurant
Treat your taste buds to a journey of Scottish flavors at Desh Restaurant. Enjoy a cozy ambiance complemented by homemade meals made from locally sourced ingredients, creating a truly unforgettable dining experience.

To book your stay at Crags Hotel and immerse yourself in Scottish hospitality, contact us today.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 584 reviews
Cleanliness: 5.36
Service: 8.83
Location: 8.37
Room Quality: 6.82
Amenities: 6.35
Value for Money: 7.31
Food and Beverage: 8.36
Overall Experience: 7.83
J
Jamie couple gb
8
Pros:

Lovely Indian meal in the restaurant in the hotel

2026-06-27 via Nuitee
S
Shirley couple gb
9
Fabulous place to stay in a lovely area of Scotland
Pros:

The room was lovely and spacious with a great view

Cons:

The curtain was falling off the rail and the door was off one hinge

2026-06-26 via Nuitee
J
Joanne couple gb
8
We had a lovely time and pleasantly surprised with the hotel. Basic but pleasant.
Pros:

Overall the price, we were there to visit the Bracklinn falls so it was a case of sleep and then explore.

Cons:

It was a wonderfully hot day and the window wouldn’t stay open, we improvised though. The road outside is noisy but was expected.

2026-06-24 via Nuitee
J
Jennifer couple gb
8
2026-06-22 via Nuitee
A
Alison solo_traveller gb
1
Pros:

Nothing

Cons:

Hotel very old and tired. First room we were given had towels still on the bathroom floor and bed not made. Got upgraded to a family room which had been cleaned but still felt old and dirty. We ended up checking out.

2026-06-22 via Nuitee
W
Willems solo_traveller nl
7
Pros:

Mooie omgeving. Lekker eten en drinken in het hotel. Aardige bediening.

Cons:

Het bed was echt dramatisch. Rolde er gewoon uit omdat de vering/matras 30 jaar geleden vervangen had moeten worden.

2026-06-22 via Nuitee
B
Bakker couple nl
8
2026-06-16 via Nuitee
K
Krause solo_traveller de
9
Pros:

A beautiful room with a real wow factor! Very friendly and uncomplicated service – all the necessary information was also available in the room, as well as the option to enjoy a delicious meal downstairs (restaurant area) or simply have a drink (bar in front). Thank you so much for the wonderful stay.

2026-06-16 via Nuitee
F
Fairbairn extended_group gb
8
Lovely one night stop over allowing us to break our journey and explore Callander once again.
Pros:

The friendliness and helpfulness of the staff. The location of the hotel and how quiet the room was and the ease of access.

2026-06-16 via Nuitee
K
Kirsty solo_traveller gb
6
Ok if stuck, but better places to stay.
Pros:

Convenient location

Cons:

It wasn’t v clean dusty. Room was disappointing, small room not superior, up under eaves. Not v clean - dust on bed side table and light, stains on carpet, ceiling. Broken lampshade. Shower unit broken. Smell of curry permeated throughout from restaurant kitchen on ground floor. Car park only for 2 cars so on street parking.

2026-06-12 via Nuitee
M
Milmine extended_group gb
9
Lovely hotel, clean, comfortable, friendly.
Pros:

Ideal location, rooms were clean and comfortable and staff were friendly and helpful. Would definitely come back.

Cons:

There was no breakfast on offer, however the cafe across the roas was handy enough. Car parking facilities weren't great and we had to step over a wire plugged into an electric car to get into the back corridor. Not ideal for my 80 year old mum. Didn't spoil the stay though.

2026-06-12 via Nuitee
B
Benjamin couple be
9
2026-06-10 via Nuitee
C
Cynthia solo_traveller fr
6
2026-06-08 via Nuitee
S
Stephen solo_traveller gb
8
2026-06-07 via Nuitee
R
Robert couple au
7
2026-06-06 via Nuitee
M
Mark couple gb
4
2026-06-05 via Nuitee
S
Sander extended_group nl
8
Eenvoudig maar comfortabel en prima locatie
Pros:

Geen luxe en geen ontbijt maar was prima voor wat we nodig hadden

Cons:

Geen ontbijt mogelijk maar er zat een prima bakker op paar minuten lopen waar je lekker kan ontbijten.

2026-06-04 via Nuitee
A
Anne solo_traveller gb
5
Pros:

Noisy as next to restaurant. Bedwas broken and sank at the base. Water pressure for bath or shower roasting or freezing and no pressure

Cons:

No staff in the morning and no breakfast

2026-05-30 via Nuitee
A
Alan solo_traveller gb
8
Well located, comfortable and great value for money
Pros:

Brilliant location for exploring Callander or as a stop over on the way North.

2026-05-28 via Nuitee
C
Christophe extended_group fr
2
À oublier
Pros:

La situation géographique

Cons:

Literie déplorable,forte odeur de restauration,pas de possibilité de breakfast,réglage de la douche impossible

2026-05-28 via Nuitee