The Crags Hotel

Hotels
7.4 (568 reviews)
101 Main St , Callander , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Pet bowls
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great food
Cons:
Dirty rooms
Maintenance issues
Unreliable amenities

Categories

Cleanliness
5.36
Several mentions of dirty rooms and bathrooms.
Service
8.83
Bar and hotel staff were frequently noted as friendly and helpful.
Location
8.37
Good location mentioned multiple times, suitable for exploring.
Room Quality
6.82
Some complaints about mattress quality and room size.
Amenities
6.35
Infrastructure issues like shower problems and lack of hot water.
Value for Money
7.31
Mixed feelings; some value noted but many complaints about conditions.
Food and Beverage
8.36
Positive mentions of food quality at the restaurant.
Overall Experience
7.83
Mixed reviews reflecting both positive experiences and serious concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:40

Property Description

Individually Designed Rooms
Discover our charming bedrooms featuring traditional Scottish design elements for a unique stay. Some rooms offer en suite bathrooms, providing utmost comfort and convenience.

Scenic Location
Set in the stunning village of Callander, our inn is the perfect base for exploring Loch Lomond and Trossachs National Park, along with nearby cities like Stirling, Glasgow, and Edinburgh.

Dining at Desh Restaurant
Treat your taste buds to a journey of Scottish flavors at Desh Restaurant. Enjoy a cozy ambiance complemented by homemade meals made from locally sourced ingredients, creating a truly unforgettable dining experience.

To book your stay at Crags Hotel and immerse yourself in Scottish hospitality, contact us today.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 568 reviews
Cleanliness: 5.36
Service: 8.83
Location: 8.37
Room Quality: 6.82
Amenities: 6.35
Value for Money: 7.31
Food and Beverage: 8.36
Overall Experience: 7.83
H
Harry solo_traveller gb
7
2026-05-07 via Nuitee
B
Barry solo_traveller gb
8
Just what I was looking for. Great value for money
Pros:

It was centrally located, clean and staff were friendly. I just needed a low cost place to put my head down at night then I was up and put first thing in the morning.

Cons:

It was fine. I didnt try the bar or the restaurant

2026-05-04 via Nuitee
R
Rebecca couple es
6
Good location, lovely area
Pros:

We found the room comfortable and clean enough but it was expensive for what it was. Callander is lovely, as is the scenery. I guess that explains the price of the room. The photos made it seem more luxurious

Cons:

I didn't like that they don't offer breakfast. It was a bit noisy (Street, restaurant downstairs). I'm not a curry fan, so that didn't help.

2026-05-02 via Nuitee
A
Alberto solo_traveller es
4
Funcional, pero insatisfactorio.
Pros:

La ubicación y que se podía hacer check in hasta las 12 de la noche.

Cons:

La alcachofa de la ducha estaba sucia. Entraba el olor del restaurante indio por la puerta. La cama no era cómoda: se notaban los muelles. La ventana no cerraba bien y se escuchaba el viento.

2026-05-02 via Nuitee
D
David couple gb
5
2026-04-29 via Nuitee
M
Mike couple gb
8
Comfortable overnight stay
Pros:

Very friendly staff , cosy bar and comfortable bedrooms

Cons:

Not my favourite restaurant

2026-04-27 via Nuitee
K
kirsty solo_traveller gb
8
Pros:

The room and facilities were very clean and comfortable the staff member who greeted us was very helpful and informative about what was required. Great location of the hotel 🙂

Cons:

For the price it would be great if breakfast could have been offered

2026-04-27 via Nuitee
E
Eva couple fr
7
2026-04-25 via Nuitee
A
annamaria solo_traveller it
4
Pros:

l'hotel è centrale

Cons:

la pulizia lascia molto a desiderare, la reception e tutte le parti comuni puzzano tanto di cucinato, il locale è poco arieggiato

2026-04-20 via Nuitee
L
Lesley couple gb
6
No worth the money
Pros:

It was the most expensive we have stayed in caalander and the only one with no breakfast. Bed needed a new mattress and towels were dirty. Only saw 1 member of staff and he was pleasant

Cons:

The room wasn't very clean. The mattress was so uncomfortable uneven and towels were stained

2026-04-19 via Nuitee
M
Megan solo_traveller gb
10
Pros:

I had a really enjoyable stay at this hotel. From the moment I arrived, the staff were warm, welcoming, and always happy to help with anything I needed.

The room was clean, comfortable, and well equipped, making it easy to relax after a long day in the hills. The bed was very comfy.

One of the biggest highlights is the location, it’s perfectly situated on the high street. It made getting around incredibly convenient.

I would definitely recommend this hotel to anyone looking for a comfortable, friendly, and well located place to stay, and I wouldn’t hesitate to return in the future.

2026-04-17 via Nuitee
J
Joan extended_group gb
10
Excellent place to stay
Pros:

Very friendly helpful gentleman on booking in

2026-04-17 via Nuitee
L
Lou couple gb
5
Passable
Pros:

Spacious rooms

Cons:

No towels and no toilet roll and it was noisy from the pub downstairs and smelt of curry

2026-04-14 via Nuitee
M
Matheu couple fr
5
2026-04-07 via Nuitee
A
Andy extended_group gb
5
Lovely hostess. Good food but dissppointing and overpriced rooms.
Pros:

First floor room was ok apart from broken curtain and and tired decor and iron scorch mark on carpet. The two rooms above were very small and tired. One bath room was not clean.
We did not know that this hotel was an indian restaurant! We ate well there but it was quite unexpected.

Cons:

See above.,

2026-04-07 via Nuitee
J
james solo_traveller gb
4
Good location poor facilities
Pros:

The location

Cons:

Room was way over priced for what it is no breakfast either

2026-04-05 via Nuitee
extended_group es
2
2026-04-05 via Nuitee
S
Sean couple gb
9
2026-04-01 via Nuitee
C
Christine couple gb
7
2026-03-31 via Nuitee
J
jason couple gb
8
Pros:

Nice old place, a little tired in the decor but it was all clean. Nice bar, outstanding Indian restaurant, and the staff are very friendly.

2026-03-28 via Nuitee