The Crags Hotel

Hotels
7.4 (548 reviews)
101 Main St , Callander , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Pet bowls
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great food
Cons:
Dirty rooms
Maintenance issues
Unreliable amenities

Categories

Cleanliness
5.36
Several mentions of dirty rooms and bathrooms.
Service
8.83
Bar and hotel staff were frequently noted as friendly and helpful.
Location
8.37
Good location mentioned multiple times, suitable for exploring.
Room Quality
6.82
Some complaints about mattress quality and room size.
Amenities
6.35
Infrastructure issues like shower problems and lack of hot water.
Value for Money
7.31
Mixed feelings; some value noted but many complaints about conditions.
Food and Beverage
8.36
Positive mentions of food quality at the restaurant.
Overall Experience
7.83
Mixed reviews reflecting both positive experiences and serious concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:40

Property Description

Individually Designed Rooms
Discover our charming bedrooms featuring traditional Scottish design elements for a unique stay. Some rooms offer en suite bathrooms, providing utmost comfort and convenience.

Scenic Location
Set in the stunning village of Callander, our inn is the perfect base for exploring Loch Lomond and Trossachs National Park, along with nearby cities like Stirling, Glasgow, and Edinburgh.

Dining at Desh Restaurant
Treat your taste buds to a journey of Scottish flavors at Desh Restaurant. Enjoy a cozy ambiance complemented by homemade meals made from locally sourced ingredients, creating a truly unforgettable dining experience.

To book your stay at Crags Hotel and immerse yourself in Scottish hospitality, contact us today.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 548 reviews
Cleanliness: 5.36
Service: 8.83
Location: 8.37
Room Quality: 6.82
Amenities: 6.35
Value for Money: 7.31
Food and Beverage: 8.36
Overall Experience: 7.83
J
jason • couple • gb
8
Pros:

Nice old place, a little tired in the decor but it was all clean. Nice bar, outstanding Indian restaurant, and the staff are very friendly.

2026-03-28 • via Nuitee
G
Greig • couple • gb
3
Pros:

Location was great

Cons:

Very dated furniture, dirty carpets, smells of Indian food in the room , massive put off,

2026-03-28 • via Nuitee
A
Amanda • solo_traveller • gb
1
Cons:

Rooms I was shown weren't clean. Such a shame.

2026-03-26 • via Nuitee
M
Martin • solo_traveller • gb
8
2026-03-19 • via Nuitee
R
Robert • couple • gb
8
2026-03-17 • via Nuitee
J
James • couple • gb
3
2026-03-15 • via Nuitee
G
George • extended_group • gb
9
Very enjoyable stay needed the break and wasn’t disappointed
Pros:

Rooms spacious and clean parking at rear great food would recommend this place.

Cons:

Couldn’t fault anything at all

2026-03-10 • via Nuitee
A
Amy • couple • gb
10
2026-03-09 • via Nuitee
L
louise • couple • gb
10
Amazing restaurant and service
Pros:

The restaurant is amazing. Only come to Callander for this place . Food and service always excellent

Cons:

Nothing

2026-03-09 • via Nuitee
K
Kim • couple • gb
8
Good value for money
Pros:

Very good value for money - central - easy access - very comfy bed

Cons:

Curry smell in stairwell but not in room so that was fine

2026-03-08 • via Nuitee
L
Lesley • couple • gb
8
Great hotel. Would defo stay again
Pros:

Nice and clean. Lovely staff and fantastic location

Cons:

The water pressure in the shower was awful

2026-03-04 • via Nuitee
D
Donna • couple • gb
10
Pros:

Staff were very kind and helpful 🙂

Cons:

Very central to everything.

2026-03-01 • via Nuitee
D
Denise • couple • gb
8
2026-02-24 • via Nuitee
C
Caroline • extended_group • gb
2
Will not be back
Pros:

The location

Cons:

Rooms were tired and bathroom not very clean

2026-02-14 • via Nuitee
G
Glen • couple • gb
10
Excellent.
Pros:

Wonderful stay at Crags Hotel from start to finish.
The room was comfortable and everything felt just right.
Harry was an excellent host — very welcoming and friendly.
He was chatty, helpful, and made us feel at home.
Would happily stay again and highly recommend it.

Cons:

NA

2026-02-13 • via Nuitee
D
Das • solo_traveller • gb
10
Calm, excellent work by staff and wonderful food after a long time.
Pros:

The Vintage look

Cons:

Nothing

2026-01-31 • via Nuitee
M
Mariya • couple • gb
10
We were searching for a combination of Indian food and hotel attached. This wee gem was a good find. We had a wonderful
Pros:

The setup at the entrance and old style look of the hotel.

Cons:

NA

2026-01-31 • via Nuitee
A
Andrew • solo_traveller • gb
10
Overall, The Crags Hotel offers outstanding hospitality, fantastic dining, and a welcoming atmospher
Pros:

I had a truly wonderful stay at The Crags Hotel and cannot recommend it highly enough. From the moment I arrived, the staff were warm, welcoming, and incredibly attentive. Every member of the team went out of their way to make sure my stay was comfortable and enjoyable, always with a smile and genuine kindness.
One of the highlights of my stay was the Indian restaurant—it was absolutely excellent. The food was authentic, full of flavor, and beautifully presented. Every dish was clearly prepared with care and high-quality ingredients, making each meal a real treat. The service in the restaurant matched the quality of the food: friendly, efficient, and professional.

Cons:

NA

2026-01-31 • via Nuitee
P
PAUL JAMES • couple • gb
7
2026-01-28 • via Nuitee
S
Sean • couple • gb
8
Pros:

Comfortable bed and excellent location

2026-01-25 • via Nuitee