The Crags Hotel

Hotels
7.4 (608 reviews)
101 Main St , Callander , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great food
Cons:
Dirty rooms
Maintenance issues
Unreliable amenities

Categories

Cleanliness
5.36
Several mentions of dirty rooms and bathrooms.
Service
8.83
Bar and hotel staff were frequently noted as friendly and helpful.
Location
8.37
Good location mentioned multiple times, suitable for exploring.
Room Quality
6.82
Some complaints about mattress quality and room size.
Amenities
6.35
Infrastructure issues like shower problems and lack of hot water.
Value for Money
7.31
Mixed feelings; some value noted but many complaints about conditions.
Food and Beverage
8.36
Positive mentions of food quality at the restaurant.
Overall Experience
7.83
Mixed reviews reflecting both positive experiences and serious concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:40

Property Description

Individually Designed Rooms
Discover our charming bedrooms featuring traditional Scottish design elements for a unique stay. Some rooms offer en suite bathrooms, providing utmost comfort and convenience.

Scenic Location
Set in the stunning village of Callander, our inn is the perfect base for exploring Loch Lomond and Trossachs National Park, along with nearby cities like Stirling, Glasgow, and Edinburgh.

Dining at Desh Restaurant
Treat your taste buds to a journey of Scottish flavors at Desh Restaurant. Enjoy a cozy ambiance complemented by homemade meals made from locally sourced ingredients, creating a truly unforgettable dining experience.

To book your stay at Crags Hotel and immerse yourself in Scottish hospitality, contact us today.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 608 reviews
Cleanliness: 5.36
Service: 8.83
Location: 8.37
Room Quality: 6.82
Amenities: 6.35
Value for Money: 7.31
Food and Beverage: 8.36
Overall Experience: 7.83
M
Mohit Kumar • couple • gb
10
Pros:

Crags Hotel exceeded our expectations. The building is old but very well looked after, and cleanliness was excellent throughout our stay. The Indian restaurant was fantastic we ate there twice. We noticed a mild food aroma occasionally, but honestly it didn't affect our experience at all. People experience smells differently, so those complaints are very subjective. The management deserves appreciation for preserving this heritage property while running a business.

Cons:

Everything was fantastic apart from the weather which was too sunny . Haha

2026-07-18 • via Nuitee
V
Vikas • solo_traveller • gb
10
Pros:

We loved our stay at Crags Hotel. It's a charming old property with history, not a modern concrete hotel. The rooms were spotless and comfortable. The Indian food served downstairs was one of the highlights of our trip. Yes, you can occasionally smell the cooking, but it's hardly surprising with a restaurant attached. Negative reviews focused only on the food smell seem a bit unfair because it's a matter of personal sensitivity. The staff do an excellent job maintaining this beautiful old building.

Cons:

Little curry smell from kitchen

2026-07-18 • via Nuitee
C
CarolAnne • couple • gb
9
2026-07-17 • via Nuitee
A
Amanda • extended_group • gb
10
It was a wonderful stay
Pros:

Our stay at Crags Hotel was excellent. It's an old heritage property with lots of character, so don't expect a brand-new luxury hotel. Everything was clean and well maintained. Yes, there's an Indian restaurant attached, so you may notice food aromas in some areas. Personally, I didn't find it bothersome, and the food was absolutely delicious. Reviews complaining about the smell are very subjective. It's simply part of having a restaurant in a heritage building, and the management can't realistically eliminate it completely. Overall, the hospitality made our stay memorable.

2026-07-17 • via Nuitee
A
Ally Kenndy • solo_traveller • gb
8
2026-07-17 • via Nuitee
N
Nico • solo_traveller • gb
10
Wonderful stay with Great little Indian restaurant.
Pros:

A memorable stay at Crags Hotel. If you're looking for a modern chain hotel, this isn't it—but if you appreciate heritage buildings, you'll love it. The hotel was clean, comfortable, and the staff were genuinely caring. The Indian restaurant serves excellent food. The occasional cooking aroma didn't bother us at all, and I think complaints about it are largely subjective. The management is doing a commendable job maintaining this historic property while running a restaurant, and both deserve support. We'd definitely return.

Cons:

nothing all went well

2026-07-16 • via Nuitee
L
Linda • solo_traveller • gb
8
Pros:

Friendly staff can get food and a drink at the bar.

Cons:

No taxi services in callender,loud with rge football being on.

2026-07-13 • via Nuitee
M
Michelle • family_with_children • gb
8
Quiet hotel with good rooms
Pros:

Excellent room with connecting room ideal for us. Quiet location and we had a great nights sleep

Cons:

Nothing

2026-07-07 • via Nuitee
L
Lynne • couple • gb
1
Very disappointing still waiting for correspondence on a refund for the night we didn't stay
Pros:

Nothing

Cons:

Room was dirty ..lots of other things wrong with the room and the property we left after the first night ..hotel isn't manned ..didn't feel safe

2026-07-06 • via Nuitee
J
james • solo_traveller • gb
1
Cons:

DO NOT BOOK HERE ROOM SO DIRTY, BED SHEETS HAD BLOOD ON THEM, ROOM WAS NOT HOOVERD, ROOM FULL OF DAMP , DID NOT STAY THE NIGHT AND DID NOT GET A REFUND, STAY WELL AWAY

2026-07-06 • via Nuitee
W
william • solo_traveller • gb
5
Pros:

Good Location

Cons:

Hotel looking tired, needs to be redecorated No hairdryer available.

2026-07-06 • via Nuitee
M
Marshall • solo_traveller • gb
1
Stay away
Pros:

The area

Cons:

The full hotel is dirty, the room had a blocked toilet for two days, with getting told it would get fixed. Also, over 15 photos off how bad the room was. This has a restaurant also. The toilets are hanging off walls there are flys spiders and wire cable lieing about floors. A have a B.I.C.S certificate, and that is a government certificate for cleaning and training staff. For this is the worst place a have came over. Will never be back and will take this on with local council

2026-07-05 • via Nuitee
H
Hamon • solo_traveller • fr
7
2026-07-03 • via Nuitee
E
Evan • couple • gb
9
Suited what I needed ideal as I wanted somewhere to secure my bicycle
Pros:

In central location near shopsetc

Cons:

Nothing to dislike

2026-06-28 • via Nuitee
E
Elisabeth • couple • it
8
Strategisch, ruhig
Pros:

Ruhiges Zimmer, neues Bad, bequemes Bett, ganz nah an Wasserfällen und Wanderwegen

Cons:

Etwas hellhörig vom Treppenhaus

2026-06-28 • via Nuitee
J
Joanna • couple • gb
10
Great stay, fantastic staff, HIGHLY RECOMMEND!
Pros:

Great location as we are couple traveling by motorbike, you can stay at hotel and go discover Highlands with no problem. The hotel has back yard so you can safely park a bike. Property has a BRILLIANT INDIAN RESTAURANT - curry to die for 🙏and little bar , good selection of drinks and very welcoming staff! The Owner fantastic, friendly person-he treats us with free drinks and dessert after dinner when he found out that we are celebrating our wedding anniversary- thank you it was lovely 😍no issues with checking in/out!

Cons:

All good what you can expect in 3⭐️traditional Scottish hotel with Indian twist!

2026-06-28 • via Nuitee
F
Farr • solo_traveller • gb
10
2026-06-28 • via Nuitee
J
Jamie • couple • gb
8
Pros:

Lovely Indian meal in the restaurant in the hotel

2026-06-27 • via Nuitee
S
Shirley • couple • gb
9
Fabulous place to stay in a lovely area of Scotland
Pros:

The room was lovely and spacious with a great view

Cons:

The curtain was falling off the rail and the door was off one hinge

2026-06-26 • via Nuitee
J
Joanne • couple • gb
8
We had a lovely time and pleasantly surprised with the hotel. Basic but pleasant.
Pros:

Overall the price, we were there to visit the Bracklinn falls so it was a case of sleep and then explore.

Cons:

It was a wonderfully hot day and the window wouldn’t stay open, we improvised though. The road outside is noisy but was expected.

2026-06-24 • via Nuitee