The Crags Hotel

Hotels
7.4 (536 reviews)
101 Main St , Callander , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Pet bowls
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great food
Cons:
Dirty rooms
Maintenance issues
Unreliable amenities

Categories

Cleanliness
5.36
Several mentions of dirty rooms and bathrooms.
Service
8.83
Bar and hotel staff were frequently noted as friendly and helpful.
Location
8.37
Good location mentioned multiple times, suitable for exploring.
Room Quality
6.82
Some complaints about mattress quality and room size.
Amenities
6.35
Infrastructure issues like shower problems and lack of hot water.
Value for Money
7.31
Mixed feelings; some value noted but many complaints about conditions.
Food and Beverage
8.36
Positive mentions of food quality at the restaurant.
Overall Experience
7.83
Mixed reviews reflecting both positive experiences and serious concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:40

Property Description

Individually Designed Rooms
Discover our charming bedrooms featuring traditional Scottish design elements for a unique stay. Some rooms offer en suite bathrooms, providing utmost comfort and convenience.

Scenic Location
Set in the stunning village of Callander, our inn is the perfect base for exploring Loch Lomond and Trossachs National Park, along with nearby cities like Stirling, Glasgow, and Edinburgh.

Dining at Desh Restaurant
Treat your taste buds to a journey of Scottish flavors at Desh Restaurant. Enjoy a cozy ambiance complemented by homemade meals made from locally sourced ingredients, creating a truly unforgettable dining experience.

To book your stay at Crags Hotel and immerse yourself in Scottish hospitality, contact us today.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 536 reviews
Cleanliness: 5.36
Service: 8.83
Location: 8.37
Room Quality: 6.82
Amenities: 6.35
Value for Money: 7.31
Food and Beverage: 8.36
Overall Experience: 7.83
L
Lesley • couple • gb
8
Great hotel. Would defo stay again
Pros:

Nice and clean. Lovely staff and fantastic location

Cons:

The water pressure in the shower was awful

2026-03-04 • via Nuitee
D
Donna • couple • gb
10
Pros:

Staff were very kind and helpful 🙂

Cons:

Very central to everything.

2026-03-01 • via Nuitee
D
Denise • couple • gb
8
2026-02-24 • via Nuitee
C
Caroline • extended_group • gb
2
Will not be back
Pros:

The location

Cons:

Rooms were tired and bathroom not very clean

2026-02-14 • via Nuitee
G
Glen • couple • gb
10
Excellent.
Pros:

Wonderful stay at Crags Hotel from start to finish.
The room was comfortable and everything felt just right.
Harry was an excellent host — very welcoming and friendly.
He was chatty, helpful, and made us feel at home.
Would happily stay again and highly recommend it.

Cons:

NA

2026-02-13 • via Nuitee
A
Andrew • solo_traveller • gb
10
Overall, The Crags Hotel offers outstanding hospitality, fantastic dining, and a welcoming atmospher
Pros:

I had a truly wonderful stay at The Crags Hotel and cannot recommend it highly enough. From the moment I arrived, the staff were warm, welcoming, and incredibly attentive. Every member of the team went out of their way to make sure my stay was comfortable and enjoyable, always with a smile and genuine kindness.
One of the highlights of my stay was the Indian restaurant—it was absolutely excellent. The food was authentic, full of flavor, and beautifully presented. Every dish was clearly prepared with care and high-quality ingredients, making each meal a real treat. The service in the restaurant matched the quality of the food: friendly, efficient, and professional.

Cons:

NA

2026-01-31 • via Nuitee
M
Mariya • couple • gb
10
We were searching for a combination of Indian food and hotel attached. This wee gem was a good find. We had a wonderful
Pros:

The setup at the entrance and old style look of the hotel.

Cons:

NA

2026-01-31 • via Nuitee
D
Das • solo_traveller • gb
10
Calm, excellent work by staff and wonderful food after a long time.
Pros:

The Vintage look

Cons:

Nothing

2026-01-31 • via Nuitee
P
PAUL JAMES • couple • gb
7
2026-01-28 • via Nuitee
S
Sean • couple • gb
8
Pros:

Comfortable bed and excellent location

2026-01-25 • via Nuitee
J
Judith • solo_traveller • au
6
Not what was expected.
Pros:

Staff were friendly.

Cons:

I wasn't given the room I booked - I booked the deluxe room. The room I was given was up two flights of stairs. When I went down for breakfast, no-one has there and the dining room was closed.

2026-01-23 • via Nuitee
P
paul • couple • gb
10
2026-01-22 • via Nuitee
J
James • solo_traveller • gb
8
2026-01-19 • via Nuitee
B
Brittany • solo_traveller • us
5
2026-01-19 • via Nuitee
D
Daniel • couple • gb
10
Enjoyed my stay staff were excellent would definitely stay again .
Pros:

Location was excellent, didn’t have breakfast but ordered food when in the bar and was excellent.

2026-01-19 • via Nuitee
R
Remo • family_with_children • gb
10
Pros:

We had such a fantastic stay at Crags Hotel! The staff were super friendly and welcoming, always happy to help and even provided extra things we asked for. The rooms had everything we needed, really clean, tidy, and well maintained – you can tell they take great care of the place.

We also tried the Indian restaurant attached to the hotel and the food was honestly out of this world – so tasty and definitely worth it!

We’ve stayed in a few hotels around Callander, but this wee hotel and bar has been the best by far. On top of that, the price was great for all the amenities included. Couldn’t recommend it enough – we’ll definitely be back!

2026-01-19 • via Nuitee
M
Mandy • couple • gb
10
2026-01-19 • via Nuitee
M
mark • couple • gb
7
Very friendly staff but rooms need a little mare attention.
Pros:

Centre location

Cons:

Needs more attention to detail, as in paint work ,doors properly done , and carpets cleaned also grout in bathroom needs attention.

2026-01-19 • via Nuitee
D
Deana • couple • gb
9
Fantastic
Pros:

It was superb food and staff so lovely and delicious. Will be staying there again next year

2026-01-19 • via Nuitee
L
Layla • family_with_children • gb
9
2026-01-19 • via Nuitee