Majestic Ponta Negra Beach

Hotels
Best Western
9.2 (142 reviews)
Av. Eng. Roberto Freire 3800, Ponta Negra, Natal, RN, 59090-000 , Natal , BR

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Great breakfast options
Cons:
Noise disturbances from other guests
Wi-Fi issues noted

Categories

Cleanliness
9.11
Remarkably clean rooms and well-maintained facilities were praised in multiple reviews.
Service
9.58
Exceptional service with staff being described as courteous and attentive.
Location
9.32
Conveniently located near restaurants and the beach, enhancing guest experience.
Room Quality
9.07
Rooms met guests' expectations, featuring great views and good decor.
Amenities
8.6
General amenities provided, though some minor issues noted.
Value for Money
9.06
Good value considering the level of service and overall experience.
Food and Beverage
9.61
Breakfast was highly praised with a wide variety and quality options.
Overall Experience
9.28
Overall satisfaction with the stay was expressed with several positive remarks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 01:23

Property Description

Welcome to Majestic Ponta Negra Beach, where luxury meets comfort amidst breathtaking coastal views.

Recreational Oasis
Dive into relaxation with our stunning outdoor pool or maintain your fitness routine at the 24-hour gym. Families can enjoy the arcade/game room, ensuring fun for all ages.

Culinary Delights
Savor exquisite French cuisine at La Brasserie de la Mer or indulge in 24-hour room service. Start your mornings with a complimentary buffet breakfast and unwind at our poolside bar in the evenings.

Convenience at Your Fingertips
Experience top-notch service with our 24-hour front desk, business center, and concierge services, all designed to cater to your every need. Each of our 139 guestrooms is a haven of comfort, featuring modern amenities like LCD TVs and minibars.

Your getaway to paradise awaits – book your stay today!

Important information:

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAT

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 142 reviews
Cleanliness: 9.11
Service: 9.58
Location: 9.32
Room Quality: 9.07
Amenities: 8.6
Value for Money: 9.06
Food and Beverage: 9.61
Overall Experience: 9.28
G
Germana solo_traveller br
9
Cons:

Dós travesseiros

2026-06-27 via Nuitee
G
Gary couple br
8
Good value
Pros:

It’s new and comfortable

Cons:

Just the breakfast- no espresso coffee machine . Lots of cake but little of nutritional value

2026-06-26 via Nuitee
M
Marcílio solo_traveller br
10
2026-06-24 via Nuitee
R
Rodrigo solo_traveller br
10
Maravilhosa
Pros:

Ótimo

Cons:

Ótimo

2026-06-23 via Nuitee
A
Adriana solo_traveller br
10
Ótimo!!
Pros:

Tudo

Cons:

Os corredores são bem escuros, faz parte da decoração do clima, mas durante o dia poderia melhorar a iluminação

2026-06-22 via Nuitee
F
Farah couple us
8
2026-06-21 via Nuitee
D
Dionísio family_with_children br
9
2026-06-21 via Nuitee
P
PAULO solo_traveller br
8
The staff has always tried to be helpful to accommodate the unreliability of the hotel internet. But at the end of the d
Cons:

The internet signal is very unstable and unreliable depending on the room. I have been twice to this hotel and having a good internet signal in the room has being a constant problem. If you are a business traveller and depend on good/high speed internet, you must be prepared to face issues. The hotel does not have ethernet plugs in the rooms nor at the business center. You have to rely 100% on the hotel wifi.

2026-06-21 via Nuitee
S
Sergio solo_traveller br
10
2026-06-19 via Nuitee
V
Vanessa solo_traveller br
10
Pros:

Excelente quarto, cama super confortável e roupa de cama limpa, macia e nova!
Chuveiro mto bom!
Café da manhã perfeito!

Cons:

Nada a declarar

2026-06-18 via Nuitee
A
Adriana extended_group br
8
2026-06-18 via Nuitee
R
Ronald solo_traveller br
10
Simplesmente Majestic!
Pros:

De tudo e do café com madeleines !!!!! Kkkkkk

Cons:

De ter que ir embora

2026-06-17 via Nuitee
R
Ronald solo_traveller br
10
2026-06-17 via Nuitee
P
Patricia family_with_children br
10
Pros:

Camas confortáveis, ótima localização e café da manhã excepcional

2026-06-16 via Nuitee
D
Danilo couple br
9
Pros:

Café da manhã muito bom e ambiente bonito.

Cons:

As camas estavam antigas e faziam barulho, atrapalhando um pouco.

2026-06-15 via Nuitee
D
Dantas couple br
7
Espereva mais pelo nome do hotel
2026-06-14 via Nuitee
A
Adriano family_with_children br
7
Estadia Ok.
Pros:

Hotel bem localizado, próximo aos melhores restaurantes de Ponta Negra, feiras de artesanato. O quarto é bem confortável.

Cons:

Limpeza do quarto muito tardia. Somente no primeiro dia estava limpo e arrumado quando voltamos da praia.Nos demais dias , a limpeza chegava ao quarto no final da tarde, quando já tínhamos chegado da praia e cansados. Não gosto de limpeza e arrumação de quarto e banheiro comigo dentro do quarto.
A entrada do Hotel é rampa para carros , não tem uma limitação clara para pedestres.

2026-06-14 via Nuitee
M
Marta couple br
9
2026-06-13 via Nuitee
R
Rhuan couple br
9
Pros:

A acomodação era bastante confortável, fomos muito bem recebidos, com padrão 5 estrelas. Na chegada oferecem doces feitos no restaurante francês.

Cons:

Na fronha do travesseiro que minha esposa dormiu tinha um afinete que poderia ter causado um acidente e perfurado o rosto dela.

2026-06-12 via Nuitee
D
Dominik couple ch
7
2026-06-08 via Nuitee