Majestic Ponta Negra Beach,WorldHotels Elite

Hotels
•
WorldHotels Elite
9.1 (3498 reviews)
Avenida Engenheiro Roberto Freire, 3.800 , Natal , BR

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Excellent/bountiful breakfast
Great location and sea views
Comfortable beds and good bathrooms
Attentive and polite staff
Clean rooms
Spacious rooms mentioned in several reviews
Cons:
Unstable/slow Wi‑Fi
Small/poor leisure facilities (pool, gym)
Bathroom leaks reported
Elevators insufficient at high occupancy
Restaurant small/crowded and limited hours
Parking issues / double charging
Noise from traffic in some rooms
Inconsistent bed size/firmness (some found bed too hard or small)

Categories

Cleanliness
9.3
Generally reported as clean (one review explicitly: 'Estava limpa') and no widespread cleanliness complaints.
Service
9.5
Staff frequently praised as attentive and helpful, though there are isolated strong negative reports about reception service.
Location
9.6
Consistently highlighted as a strong point: very good location and sea views mentioned multiple times.
Room Quality
8.6
Many guests praised comfortable beds and good bathrooms, but there are repeated notes about small/compact rooms, bed-size complaints and occasional bathroom leaks.
Amenities
7.7
Amenities received mixed-to-negative mentions: small/poor pool, weak gym, limited elevator capacity, parking/pay issues, slow/unstable Wi‑Fi and older TV systems.
Value for Money
8.7
Mixed perceptions: several guests felt the stay was worth it given location and breakfast, while others complained about price vs. expectations (bed size, internet issues).
Food and Beverage
9.5
Breakfast repeatedly described as spectacular, varied and complete; some operational issues noted (small breakfast room, waits, limited restaurant hours).
Overall Experience
9.9
Overall very positive guest experience driven by location, breakfast and helpful staff, tempered by amenity and service inconsistencies for high-occupancy periods.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:26

Property Description

Luxurious 5-Star Hotel with Breathtaking Sea Views

Stunning Sea View Rooms and Elegant Suites: Each room at Hotel Majestic Ponta Negra Beach offers a classic and elegant ambiance with sea views, air conditioning, flat-screen TV, and a minibar. Suites go the extra mile with a balcony, bathrobe, slippers, and L'Occitane amenities.

Gourmet Dining Experience: Indulge in exquisite French cuisine at La Brasserie de La Mer, helmed by the renowned chef Erick Jacquin. From foie gras to petit gateau, savor a culinary journey. Start your day with a delightful buffet breakfast featuring a wide array of fruits and breads.

Abundance of Amenities: Valet service, business center, baby kitchen, games room, and a reading room cater to all your needs. Enjoy free WiFi, parking, and a warm welcome with two complimentary bottles of water.

Book now to experience luxury and relaxation at Hotel Majestic Ponta Negra Beach!

Important information:

For payments in American Express credit card, the property accepts until 3 installments. Please contact property for further details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAT

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 3498 reviews
Cleanliness: 9.3
Service: 9.5
Location: 9.6
Room Quality: 8.6
Amenities: 7.7
Value for Money: 8.7
Food and Beverage: 9.5
Overall Experience: 9.9
V
Vane Aparecida • extended_group • br
10
Hotel Maravilhoso
Pros:

Café da manhã é espetacular

2026-10-30 • via Nuitee
M
MARIA CECILIA • family_with_children • br
10
Excelência em tudo
Pros:

Sempre fico nesse hotel que tem excelente atendimento.
Apartamentos super confortáveis.. cafe da manha indescritível.. atendimento excelente.
Localizacao e vista p mar, maravilhosas

Cons:

Nao tem Nada q nao tenha gostado.
Aliás, lamentei ter ficado poucas noites :3
Já fiquei hospedada outras vezes e voltarei outras

2026-10-29 • via Nuitee
S
Sebastian • couple • uy
10
2026-10-27 • via Nuitee
S
Silva • solo_traveller • br
10
Pros:

Dá localização muito boa

2026-10-26 • via Nuitee
L
Leonardo • couple • br
1
A pior experiência de hospitalidade da minha vida.
Pros:

Estava limpa.

Cons:

Serviço péssimo! O recepcionista não queria trabalhar. Dificultou nossa vida no que pode. Eu já tinha ido a poucos hotéis ruim, mas esse foi minha primeira experiência péssima. Podem ter certeza, nunca recomendarei. E vou falar a quem puder para não ficar aí.

2026-10-25 • via Nuitee
D
Divanildo Alves • extended_group • br
10
2026-10-25 • via Nuitee
P
Pablo • extended_group • br
10
Ótimo custo benefício
Pros:

Camas perfeitas, café da manhã incrível e completo, além de funcionários muito atenciosos!!

2026-10-24 • via Nuitee
B
BRAULIO • extended_group • br
8
Razoável
Pros:

Conforto, cordialidade do staff, localização.

Cons:

Academia ruim, Internet lenta, tv antiga, serviço de bar ruim

2026-10-24 • via Nuitee
A
Aldenor • solo_traveller • br
10
Pros:

Do conjunto !!!

Cons:

Pequenas desatenções na gestão!!! Vazamento no banheiro …!!!

2026-10-23 • via Nuitee
A
Aldenor • solo_traveller • br
8
Confortável
Pros:

Conjunto!!!

Cons:

Banheiro vazando

2026-10-23 • via Nuitee
R
Ranniere • couple • br
10
2026-10-22 • via Nuitee
A
Andre Luiz • couple • br
9
2026-10-21 • via Nuitee
F
Francisca Alexandra • solo_traveller • br
9
Pros:

Da varanda com vista ao mar
Banheiro muito bom, chuveiro excelente e produtos para o banho de qualidade

Cons:

O escritório like do quarto estava em desnível quase para baixo
Para duas pessoas fica estreito o quarto

2026-10-20 • via Nuitee
S
Solange • couple • br
10
Pros:

Café da manhã

Cons:

A cama um pouco dura

2026-10-20 • via Nuitee
R
Roque • family_with_children • br
10
2026-10-19 • via Nuitee
A
ANDREZZA ARAUJO OLIVEIRA DE MEDEIROS • solo_traveller • br
10
Pros:

Hotel muito bem localizado, quartos muito bons, atendeu minha nevessidade

Cons:

Gostei de tudo

2026-10-19 • via Nuitee
E
Ednea • solo_traveller • gb
10
2026-10-19 • via Nuitee
R
roberto • family_with_children • br
10
Pros:

Excelente hotel , com ótima localização.

Cons:

O restaurante poderia abrir todos os dias no sistema de menu executivo.

2026-10-18 • via Nuitee
T
Talita • family_with_children • br
10
2026-10-18 • via Nuitee
R
roberto • family_with_children • br
10
2026-10-18 • via Nuitee