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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Non-smoking throughout
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Private parking
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Special diet menus - on request
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Wheelchair accessible
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Snack bar
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Lockers
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Electric vehicle charging station
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Toilet with grab rails
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Adult only
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Lower bathroom sink
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Emergency cord in bathroom
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Hot spring bath
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Outdoor fireplace
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Yoga classes
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Fitness classes
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Personal trainer
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Spa and Wellness Facilities
Indulge in a world of relaxation at The Malvern's AA rated 4-star hotel. Immerse yourself in our state-of-the-art spa featuring ELEMIS and Biotec treatments, along with holistic therapies to rejuvenate your body and mind.
Gastronomic Delights
Savor the exquisite flavors at our brasserie and restaurant, offering locally sourced organic food.
Tranquil Countryside Retreat
Escape the hustle and bustle of city life and unwind in the serene countryside just 45 minutes from Birmingham. Reconnect with nature and rejuvenate your senses at The Malvern.
Book now to experience the epitome of luxury and tranquility at The Malvern.
When booking 4 rooms or more, different policies and additional supplements will apply and a deposit is required
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
4 of us came for my parters 30th, we had the best night and are already sorting plans to come back soon
All of it lovely staff
Everything
Nothing
I didn't like it much at all.
I stayed there while visiting friends & thought a hotel with a pool would be nice. In fact I could have stayed at the Premier Inn at the back of this hotel and forgone the delights of the overpriced pool & steam/sauna suite with its collection of day pass members. I would say that it reminded me of a health club with rooms. The restaurant was poor and the chairs in the lounge area were uncomfortable and I cannot understand why a double room only has one chair in it - I guess you are not meant to spend any time in your room unless you are lounging on your bed. The rooms were basic and beds were also uncomfortable. The staff were on the whole focused on handling the constant stream of demanding day members rather than paying hotel guests although some staff such as those in the bar really did work hard when given a challenge well done to them.
The breakfast
Nothing it was great
Spa was lovely, staff was helpful. Rooms were clean and tidy, plenty of tea coffee, shampoo and conditioner.
Rooms are a little dated, could do with a bigger tv, and more plug sockets, and the hairdryers in the rooms need upgrading. Manager did tell me there was better hairdryers in the changing rooms which I did go down and use.
Food at breakfast could do with covering up, a few customers mentioned flies around the ham and cheese. And there was always a queue for the toaster. Internet/signal was an issue for a few of us
Seems to if ticked all our boxes really enjoyed our stay.
The smell of marijuana in the corridor just before our room .
Did disappear on the Sunday /Monday though.
The outdoor pool
N/A
spa was great, room great, breakfast great dinner menu had less choice than on other vists
Beautiful and peaceful
Fabulous retreat. Comfy rooms, relaxing and airy environment throughout and great spa & pool facilities
Absolutely nothing
Everything was perfect
Very quiet and relaxing. The staff were all very helpful. Comfortable bed.
N/A
The staff we encountered during our stay in both the hotel and spa were all so lovely and helpful. The spa and pool were decently sized and didn’t feel too busy at any point during our visit. Our room was spacious with tea & coffee facilities provided. Small issue during breakfast but this was rectified swiftly by staff so no complaints here!
Air conditioning didn’t go very low in our room so it was a little hot overnight even with the window open.
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