Hotel Lepanto Reforma

Hotels
8.5 (919 reviews)
Avenida Guerrero 90 , Mexico City , mx

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent service
Good location
Tasty food
Cons:
Small room size
Inconsistent amenities
Repair noise

Categories

Cleanliness
8.25
Room cleanliness was mentioned positively, but some reviews noted issues with the facilities and ongoing repairs.
Service
9.25
Consistently praised for being warm and helpful throughout various reviews.
Location
9.25
Frequent mentions of good location and accessibility, making it easy to reach from various points.
Room Quality
7.25
Several comments pointed out smaller room sizes and issues with amenities.
Amenities
7.25
Mentioned multiple repairs and service interruptions that affected overall comfort.
Value for Money
8.75
Perceived as a good option for the price, with some guests feeling slighted by pricing discrepancies.
Food and Beverage
9.25
Food was highly rated and described as being exceptionally good.
Overall Experience
8.75
General sentiment indicates a positive experience despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:50

Property Description

Convenient Location
Hotel Lepanto Reforma, located on Avenida Guerrero, offers easy access to Buenavista Metro Station and Paseo de la Reforma, ensuring a seamless exploration of Mexico City.

Comfortable Accommodation
Each room at Hotel Lepanto Reforma is thoughtfully decorated and equipped with cable TV and a private bathroom, providing a cozy retreat after a day of sightseeing.

Nearby Attractions
Explore iconic landmarks such as Zócalo Square, Mexico City Cathedral, Palacio de Bellas Artes Museum, and Alameda Park, all within a short distance from the hotel.

Experience the best of Mexico City with Hotel Lepanto Reforma as your comfortable and convenient base. Book your stay now!

Important information:

A deposit via bank transfer is required to secure your reservation (see Hotel Policies). Hotel Lepanto will contact you with instructions after booking.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    Children up to and including 0 years old stay for MXN 280 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 919 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 7.25
Amenities: 7.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 8.75
R
Ricardo solo_traveller mx
10
2026-07-04 via Nuitee
D
Dan_Gomez solo_traveller mx
8
Pros:

la atencion

2026-07-04 via Nuitee
R
Ricardo solo_traveller mx
10
2026-07-04 via Nuitee
P
paul solo_traveller fr
7
Bonne expérience
Pros:

La localisation. Le style

2026-07-04 via Nuitee
R
Reina solo_traveller sv
10
2026-07-03 via Nuitee
J
John solo_traveller us
7
Ok hotel for one night.
Pros:

Decent sized room in need of a refresh. The bath had chipped tiles and the jacuzzi tub had seen better days. Standard block wood furniture, nothing special. The king sized bed was extremely comfortable and I fell asleep in seconds. Helpful staff to assist with luggage. The noise from outside the hotel was minimal, but noise in the hallway and from other rooms was heard.

Cons:

Strange smell in the lobby.

2026-07-03 via Nuitee
J
Juancamilo family_with_children co
6
"Normal, bien."
Pros:

Las habitaciones internamente muy bien acondicionadas, en especial el piso 4 que esta completamente remodelado y nos toco el ultimo día que añadimos a la reserva inicial y nos cambiaron de habitación.

Cons:

El hotel debe llamarse Hotel Lepanto únicamente, no Lepanto Reforma, o añadirle la palabra Guerrero que es el barrio o colonia en el que verdaderamente esta ubicado, y engañan al huésped que no conoce la ciudad pensando que esta ubicado en Reforma, cuando esta casi en el centro.

Por otro lado estuve con mi familia y una de las razones por la cual se escogió el hotel fue porque tenia aire acondicionado, pero una de las dos habitaciones nunca tuvo aire, desde el día uno estaba dañado, luego cambiaron y también dañado en fin se pagó por un servicio completo y la solución fue ponerles un ventilador de piso a esa habitación durante tres noches, habiendo pagado otra cosa, este mismo ventilador de piso para compartirlo entre tres personas, muy mal.

Rescato la atención incondicional en recepción de Daniela, excelente actitud y voluntad para con nosotros, y Lucas en el Bar. Así deben ser todos los empleados.

2026-07-02 via Nuitee
L
Leonardo solo_traveller co
8
2026-07-02 via Nuitee
Y
Yaritza Reyes solo_traveller mx
10
2026-07-01 via Nuitee
M
Marianne solo_traveller mx
10
2026-07-01 via Nuitee
J
Jose 1608 solo_traveller mx
10
2026-06-30 via Nuitee
J
Juan Carlos family_with_children ec
9
2026-06-29 via Nuitee
P
PINEDA solo_traveller mx
10
El hotel con el mejor servicio al cliente.
Pros:

El personal. Excelente atención, inmejorable, muy atentos y cordiales. Me permitieron hacer early check in sin costo adicional y el proceso de facturación fue muy rápido.
Sin duda el mejor hotel en el que he estado por su calidad de servicio.

Cons:

Sin aire acondicionado. Solo cuentan con ventilador o deberían poner mosquiteros para mantener las ventanas abiertas.

2026-06-29 via Nuitee
P
Paolo HS solo_traveller mx
10
Pros:

todo excelente, buenas instalaciones y buena atención del personal

2026-06-29 via Nuitee
G
Georgina solo_traveller mx
10
2026-06-29 via Nuitee
J
juan Domingo solo_traveller mx
1
2026-06-27 via Nuitee
I
Itzael solo_traveller mx
8
Cons:

No nos dieron toallas y los dos días que estuvimos tuvimos que pedirlas por que no las entregaron.

2026-06-26 via Nuitee
Z
Zhao solo_traveller mx
8
2026-06-25 via Nuitee
C
CS solo_traveller mx
8
2026-06-25 via Nuitee
X
xavier solo_traveller mx
9
2026-06-24 via Nuitee