Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent breakfast
Cons:
Minor issues with cleanliness
Confusion about parking fees
Some amenities could be improved

Categories

Cleanliness
8
Overall impression of cleanliness was good, but some comments mention minor issues.
Service
9
Staff were described as friendly and accommodating, which indicates good service.
Location
9
Multiple reviews highlighted the hotel's fantastic location.
Room Quality
8.5
Rooms are described as comfortable and modern, with some minor reservations.
Amenities
8
Amenities were generally good, but there were suggestions for improvement.
Value for Money
8.5
Value for money was noted but some reviewers mentioned costs that were higher than expected.
Food and Beverage
8.5
Breakfast received positive remarks but had some minor complaints.
Overall Experience
8.5
Overall stay was very enjoyable, with most reports being positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:12

Property Description

Luxurious Location
Located just 0.6 mi from Paulista Avenue, Novotel SP Jardins is nestled near prestigious Oscar Freire Street and the renowned Art Museum of São Paulo (MASP), offering guests a prime and sophisticated setting to explore the city.

Modern Amenities
The hotel features spacious rooms equipped with top-notch amenities including split-air conditioning, a work desk, and a flat-screen cable TV. Guests can also enjoy the convenience of free WiFi, a digital safe, and luxurious bathroom essentials during their stay.

Dining and Leisure
Indulge in a delicious breakfast or exquisite meal at the on-site restaurant, open from 07:00 to 22:00. Unwind at the bar, take a dip in the outdoor pool, or maintain your fitness routine at the well-equipped fitness center, ensuring a comfortable and enjoyable stay.

To experience luxury and convenience in the heart of São Paulo, book your stay at Novotel SP Jardins now.

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.

Please note that some bookings may require pre authorization of the credit card at the time of booking.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 1690 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 8.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.5
V
VITTORIA • couple • br
9
2026-05-09 • via Nuitee
A
Aoun • solo_traveller • us
8
2026-05-09 • via Nuitee
R
ribs • solo_traveller • br
10
2026-05-08 • via Nuitee
R
Renato • couple • br
8
2026-05-07 • via Nuitee
A
Ana Luísa • extended_group • br
10
2026-05-04 • via Nuitee
H
Helder • couple • br
8
Equipe e hotel muito bons.
Pros:

Localização, atendimento, café da manhã.

2026-05-03 • via Nuitee
M
Meriel • couple • gb
9
It was the perfect hotel to spend a week in Sao Paulo. Big room, safe area, convenient location
Pros:

Nice big room and very comfy bed

Cons:

Bathroom was a little dated

2026-05-01 • via Nuitee
G
Graziela • couple • br
9
Pros:

Localização e conforto

2026-04-30 • via Nuitee
S
Sávio • couple • br
10
2026-04-27 • via Nuitee
V
VCA • extended_group • br
8
2026-04-27 • via Nuitee
T
Tiago • couple • br
7
2026-04-27 • via Nuitee
R
Renata • solo_traveller • br
9
2026-04-27 • via Nuitee
F
Federico • extended_group • cl
9
Muy buena opción
Pros:

Excelente ubicación y muy agradable la habitación con jardín.

Cons:

desayuno de media calidad. Cumple con lo necesario, pero no es un gran desayuno.

2026-04-24 • via Nuitee
D
Daniela • couple • br
10
2026-04-22 • via Nuitee
H
Hugo • solo_traveller • pt
7
2026-04-22 • via Nuitee
P
Patrícia • family_with_children • br
8
Ótima estadia no coração do Jardins.
Pros:

Hotel muito bem localizado, no coração do Jardins! Com muitos restaurantes e shopping próximos. Café da manhã muito bom e bem diversificado.

Cons:

Acho que a limpeza poderia ser melhor. O hotel ainda contem carpetes que acumulam muita sujeira e é possível notar a poeira nos cantos. O cheiro de mofo incomoda.

2026-04-21 • via Nuitee
V
Vicente Augusto • family_with_children • br
10
Excelente
Pros:

Amplo espaço

Cons:

Tem edredon mas faltou lençol de cima

2026-04-21 • via Nuitee
R
Rodrigo Toscano De Brito • solo_traveller • br
9
2026-04-20 • via Nuitee
A
Alexandre • couple • br
10
2026-04-20 • via Nuitee
L
Lydia • couple • br
6
Não tivemos sorte com o quarto.
Pros:

Localização. O pessoal da recepção muito atenciosos.

Cons:

A TV congelava a imagem e não funcionava o canais locais a internet oscilava muito, o chuveiro não estava limpo tiveram que trocar o cofre do quarto pois não funcionava.

2026-04-19 • via Nuitee