Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent breakfast
Cons:
Minor issues with cleanliness
Confusion about parking fees
Some amenities could be improved

Categories

Cleanliness
8
Overall impression of cleanliness was good, but some comments mention minor issues.
Service
9
Staff were described as friendly and accommodating, which indicates good service.
Location
9
Multiple reviews highlighted the hotel's fantastic location.
Room Quality
8.5
Rooms are described as comfortable and modern, with some minor reservations.
Amenities
8
Amenities were generally good, but there were suggestions for improvement.
Value for Money
8.5
Value for money was noted but some reviewers mentioned costs that were higher than expected.
Food and Beverage
8.5
Breakfast received positive remarks but had some minor complaints.
Overall Experience
8.5
Overall stay was very enjoyable, with most reports being positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:12

Property Description

Luxurious Location
Located just 0.6 mi from Paulista Avenue, Novotel SP Jardins is nestled near prestigious Oscar Freire Street and the renowned Art Museum of São Paulo (MASP), offering guests a prime and sophisticated setting to explore the city.

Modern Amenities
The hotel features spacious rooms equipped with top-notch amenities including split-air conditioning, a work desk, and a flat-screen cable TV. Guests can also enjoy the convenience of free WiFi, a digital safe, and luxurious bathroom essentials during their stay.

Dining and Leisure
Indulge in a delicious breakfast or exquisite meal at the on-site restaurant, open from 07:00 to 22:00. Unwind at the bar, take a dip in the outdoor pool, or maintain your fitness routine at the well-equipped fitness center, ensuring a comfortable and enjoyable stay.

To experience luxury and convenience in the heart of São Paulo, book your stay at Novotel SP Jardins now.

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.

Please note that some bookings may require pre authorization of the credit card at the time of booking.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 1741 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 8.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.5
M
Michael • solo_traveller • us
10
2026-07-25 • via Nuitee
S
sonia • couple • br
10
2026-07-25 • via Nuitee
O
Olena • couple • se
7
Pros:

Great location, clean, cozy beds, good breakfast

Cons:

Too little light in the room. Too small gym

2026-07-25 • via Nuitee
V
Vanessa • couple • br
10
2026-07-22 • via Nuitee
F
Fernando • solo_traveller • br
1
Pros:

Localização

Cons:

Hotel velho carpete sujo mofo nas paredes

2026-07-22 • via Nuitee
J
Jayne • couple • br
8
2026-07-21 • via Nuitee
D
Daniel • solo_traveller • br
9
Pros:

Localização e facilidade de acesso. Proximidade de muitos restaurantes e lojas.

2026-07-21 • via Nuitee
G
Gabriela • couple • uy
7
Aceptable
Pros:

La habitacion estaba linda

Cons:

No me gusto que nadie hablaba español o ingles en los horarios que necesitabamos y el precio es bastante elevado para el servicio

2026-07-20 • via Nuitee
D
Daniela • solo_traveller • pe
8
Pros:

It was very close to av. paulista and to many stores and restaurants

Cons:

The bed was a little firm but nothing crazy

2026-07-20 • via Nuitee
C
CARLOS ALBERTO • solo_traveller • br
8
Hotel atende bem uma viagem de 5 dias
2026-07-20 • via Nuitee
L
Louise • couple • br
9
2026-07-19 • via Nuitee
C
Corinna • extended_group • it
7
Pros:

Colazione e camere ampie

Cons:

La doccia era otturata e l’acqua fuoriusciva

2026-07-19 • via Nuitee
L
Line Fyrstenborg • solo_traveller • dk
9
Pros:

Beliggenheden er fantastisk! Værelserne har gode størrelser og personalet er meget søde og hjælpsomme.

2026-07-19 • via Nuitee
B
BRUNO • solo_traveller • br
8
Ok
Pros:

Tamanho do quarto, cama/roupa de cama limpinha s confortavel, chuveiro muito bom!

Cons:

Cheiro muuuuuuuuito forte de mofo/umidade. Estivemos no quarto 1210 insuportavel, mudamos para o 1209 estava muito forte mas precisavamos dormir. O 201 esta ruim mas aceitavel.

2026-07-19 • via Nuitee
F
Flo • couple • py
10
Pros:

cómodo, moderno, práctico

2026-07-18 • via Nuitee
I
Iana Coutinho • solo_traveller • br
9
Pros:

Localização e limpeza. Chuveiro muito bom.

Cons:

O quarto tinha um cheiro discreto de mofo.

2026-07-17 • via Nuitee
M
Mary Pimenta • solo_traveller • br
10
Muito bom!
Pros:

Localização e Café da manhã excelentes. O quarto também estava limpo e confortável.

2026-07-14 • via Nuitee
D
Daniel • family_with_children • br
9
2026-07-13 • via Nuitee
C
Carolina • solo_traveller • ar
9
2026-07-12 • via Nuitee
A
Ana Luisa • solo_traveller • br
9
Parabéns
Pros:

Sim gostei muito só precisa melhorar a quantidade de água do chuveiro, faltou um
Apoio de mala

Cons:

Tudo muito bom e muito
Bonito

2026-07-11 • via Nuitee