Hotel Alex Berlin

Hotels
8.2 (1809 reviews)
Greifswalder Straße 3 , Berlin , DE

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Express check-in/check-out
Tour desk
Non-smoking throughout
Private check-in/check-out
Street parking
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Automated check-in
Comfortable beds
Cons:
Lack of staff
Limited amenities
Room decoration issues

Categories

Cleanliness
8.29
Overall cleanliness is generally praised, with some comments indicating it was clean.
Service
8.56
Check-in process is automated, which some guests found convenient despite lack of traditional staff presence.
Location
8.91
Convenient location, close to tram and city center, receiving frequent positive feedback.
Room Quality
8.05
Rooms are clean but some guests mentioned poor decoration and lack of comfort.
Amenities
7.88
Basic amenities provided; some guests noted lack of certain expected services.
Value for Money
8.04
Perceived as good value for basic accommodations, though some expected more comfort for the price.
Food and Beverage
7.59
Limited food options on-site, noted by some guests as a drawback.
Overall Experience
8.26
Guests found their stay generally pleasant, with a few notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:33

Property Description

Central Location in Berlin
Hotel Alex Berlin, conveniently located near major attractions like Alexanderplatz and Berlin Cathedral, offers free WiFi throughout the property. With easy access to the Berlin TV Tower and other significant landmarks, our non-smoking hotel is just a short distance from public transportation at Alexanderplatz Underground Station.

Comfortable Rooms with Modern Amenities
Each of our well-appointed rooms features a flat-screen TV and a private bathroom with complimentary toiletries. Guests can relax knowing that bed linen and towels are provided for their convenience.

Proximity to Key Landmarks
Explore Berlin with ease as Hotel Alex Berlin is close to iconic sites such as Pergamon Museum and the Memorial of the Berlin Wall. For a hassle-free stay in the heart of the city, book your room with us today.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TXL

Location

Guest Reviews

8.2
Based on 1809 reviews
Cleanliness: 8.29
Service: 8.56
Location: 8.91
Room Quality: 8.05
Amenities: 7.88
Value for Money: 8.04
Food and Beverage: 7.59
Overall Experience: 8.26
J
Jeanette • solo_traveller • de
10
2026-10-29 • via Nuitee
E
Eren • solo_traveller • tr
9
A spotless, well connected and effortless stay, even without a reception.
Pros:

This was my first time staying at a hotel without a reception, and it was surprisingly easy because everything was explained so clearly. My room was very clean, and the location is ideal for getting around Berlin, with trams and buses taking you almost anywhere in no time. The wifi was also excellent, which is rare for me since hotel internet usually disappoints. Thank you for every little detail, everything was truly great.

Cons:

Honestly, nothing. I have no complaints at all.

2026-10-27 • via Nuitee
V
Víctor Díaz • solo_traveller • es
8
Calidad precio, perfecto
Pros:

El silencio y la tranquilidad que había en el hotel y lo fácil que fue entrar al hotel.

Cons:

No había nadie, no me pasó nada pero a lo mejor 1 persona puede ayudar por si pasa algo.

2026-10-27 • via Nuitee
M
Moisiienko • solo_traveller • ua
10
2026-10-26 • via Nuitee
M
Moisiienko • solo_traveller • ua
10
2026-10-26 • via Nuitee
A
Andreas • solo_traveller • de
8
Ich habe mich (ich war alleine unterwegs) in dem Hotel sehr gut aufgehoben gefühlt. Die Lage des Hotels bietet eine
Pros:

Der Self-checkin hat super geklappt. Das Zimmer ist für eine Person total ausreichend. Viralem ist es sauber und ruhig. Die Lage ist hervorragend. Die Metro 4 hält quasi vor der Tür. Bis zum Alex bin ich 10 Minuten gegangen. Direkt an der nächsten Querstraße kann man super frühstücken.
Parken ist schwierig. Es ist empfehlenswert, eine gültige Park-App herunterzuladen und dort Parkscheine zu lösen. Nicht günstig aber Knöllchen kostet auch 20,-€ (Erfahrungswert).
Sie Ausstattung des Zimmers ist ausreichend. Bringt einen Wasserkocher mit.

Cons:

Hier wüsste ich nicht, was ich schreiben sollte. Wenn ich Luxus möchte und bereit bin, den entsprechenden Preis zu zahlen, suche ich mir ein anderes Hotel. Wenn ich wieder mal eine Woche in Berlin bin, weiß ich, was ich in der Suchmaschine eingebe.

2026-10-24 • via Nuitee
P
Pinedo • solo_traveller • de
10
2026-10-24 • via Nuitee
Y
Yeritspokhyan • extended_group • am
8
Clean, comfortable place! Was pleasant staying there
Pros:

The place is clean , tidy , very comfortable, the location is good , close to Alexanderplats which has many U-lines , the stuff is answering to phone calls very fast, getting the key is very easy . Very nice lobby area.

Cons:

There is no coffee/tea section in the room , no refrigerator, all of it is located in the lobby, not to say it wasn’t comfortable in the lobby , it was very nice area with lots of options.
No way to leave the bags if you are arriving early , better find a locker , there is one in alexanderplats , the hotel won’t take your bags.

2026-10-23 • via Nuitee
S
Sofia • solo_traveller • de
8
Pros:

It delivers what it promises.

2026-10-23 • via Nuitee
T
Tamara • solo_traveller • de
10
Gemütliches, individuelles Hotel im Prenzlauer Berg
Pros:

Problemloser Online-Check-in trotz spontaner Buchung
Check-out-Zeit wurde wegen meiner späten Ankunft netterweise auf 12 Uhr verlängert
Sehr nettes Personal, das jederzeit telefonisch erreichbar ist
Schönes, individuelles Hotel mit tollem Eingangsbereich und Wohlfühlatmosphäre
Sehr großes, gemütliches und individuell eingerichtetes Zimmer mit bequemem Bett
Sehr gute Ausstattung
Sehr gutes WLAN
Ruhe
Sauberkeit
Sicherheit
Sehr gute Lage und Erreichbarkeit mit dem ÖPNV
Sehr gutes Preis-Leistungs-Verhältnis

Cons:

Nichts

2026-10-18 • via Nuitee
R
Rosie • solo_traveller • bg
9
2026-10-18 • via Nuitee
T
Tranchant • extended_group • fr
6
L'hôtel est sympa mais j'y ai très mal dormi à cause d'une mauvaise literie
Pros:

Cadre et emplacement très sympas

Cons:

Qualité de la literie à revoir : un matelas extrêmement mou posé sur des palettes...

2026-10-16 • via Nuitee
F
Filip • couple • de
7
2026-10-16 • via Nuitee
B
Brandon • solo_traveller • be
7
An adequate room near a tram stop and a cafe for breakfast nearby
Pros:

The interaction with the staff was very prompt and the automatic key box outside worked easily. The room was clean and comfortable. Breakfast could be taken at a cafe on the corner from 6am. The tram stop in front of the hotel goes right to Alexanderplatz.

Cons:

There was no lift and a lack of power plugs in the room was an issue.

2026-10-16 • via Nuitee
R
Richard • solo_traveller • cz
10
2026-10-16 • via Nuitee
R
Ralf • family_with_children • de
8
Ansonsten alles okay .
Pros:

Kein Frühstück im Angebot !

Cons:

Frühstück im Angebot . Vorallen bei den Preis .

2026-10-15 • via Nuitee
W
Wong • solo_traveller • gb
8
2026-10-15 • via Nuitee
R
Rainer • solo_traveller • de
7
2026-10-09 • via Nuitee
S
Shahsavarkhani • extended_group • nl
8
Pros:

i liked the room!

Cons:

no human reception - no vibes honestly. people ate in the lobby and it was just dirty for days. crumbs everywhere.

2026-10-07 • via Nuitee
F
Fabian • solo_traveller • it
6
2026-09-19 • via Nuitee