Holiday Inn Express & Suites Singapore Novena by IHG

Hotels
•
Holiday Inn Express
8.4 (2020 reviews)
201 Balestier Road , Singapore , sg
+6563559988

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable accommodations
Friendly staff
Good food quality
Cons:
Location could be more convenient
Some rooms smaller than expected

Categories

Cleanliness
8.65
The rooms were reported to be clean and well-maintained across multiple reviews.
Service
9.11
Staff were frequently mentioned as friendly, accommodating, and providing exceptional service.
Location
7.65
While the hotel was described as not being conveniently located, it had good public transport access.
Room Quality
8.1
Rooms were generally acceptable, but some comments suggested they were small.
Amenities
8.13
Amenities were highlighted positively, though breakfast variety could improve.
Value for Money
8.59
Guests reported good value for the price paid, especially compared to similar hotels in the area.
Food and Beverage
8.65
Food was frequently praised for its quality and variety.
Overall Experience
8.31
Overall positive experiences with notable service and amenities despite location concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:17

Property Description

Convenient Location & Nearby Attractions

Located in the Balestier district, Holiday Inn Express & Suites Singapore Novena is surrounded by historical sites and just a short drive away from shopping centers and hospitals.

Comfort and Convenience

Enjoy a comfortable stay with amenities like power showers, blackout blinds, high-quality bedding, complimentary breakfast, and unlimited Wi-Fi.

Integrated Food & Beverage Experience

The Express Café & Bar offers a unique dining experience, providing the perfect setting to work, relax, or recharge during your stay.

Book your hassle-free and affordable stay at Holiday Inn Express & Suites Singapore Novena today!

Important information:

Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel. Please note that hotel may contact the cardholder for verification purposes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs SGD 8.72 per day.

Location

Guest Reviews

8.4
Based on 2020 reviews
Cleanliness: 8.65
Service: 9.11
Location: 7.65
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.65
Overall Experience: 8.31
H
Heather • solo_traveller • nz
9
easy
Pros:

Brekkie nice choices
Staff welcoming and willing to answer questions , book taxis etc etc

Cons:

No large pieces of fresh fruit at brekkie if apples banaanas

2026-07-04 • via Nuitee
D
David • solo_traveller • gh
7
Fantastic
Pros:

The neatness

Cons:

The staff I met the first day wasn’t friendly at all was so rigid the dawn of 2nd July I didn’t like his service.

2026-07-04 • via Nuitee
S
shalini • solo_traveller • sg
10
would definitely book again
Pros:

everything , stores were so convenient and staff were all so friendly

Cons:

no

2026-07-02 • via Nuitee
S
Shahina • solo_traveller • bd
7
Nice and comfortable stay
Pros:

This was our 4th stay, so you can figure out how much we like staying in this hotel. The front desk was very helpful with our early check in and ordering taxis from the hotel.

Cons:

Sometimes room service is very late and takes until evening to show up to clean the rooms. Otherwise, no complaints..

2026-07-02 • via Nuitee
K
kacha_mango • couple • bd
7
Overall okay
Cons:

Seperate floors for the customers with Pets

2026-07-01 • via Nuitee
I
Ilaria • couple • it
9
Pros:

Ci hanno dato la possibilità di farci una doccia prima di andarcene e dopo il check out. Grazie mille. Dopo il caldo della giornata di Singapore è stato proprio un bel gesto.

2026-06-30 • via Nuitee
S
Segbeh Moses Smith • solo_traveller • lr
9
2026-06-23 • via Nuitee
K
Kim • couple • au
10
relaxed comfortable and enjoyable
Pros:

the staff all went that extra mile
very friendly and so helpful

Cons:

no complaints

2026-06-21 • via Nuitee
M
Mujaddid • couple • fj
9
2026-06-19 • via Nuitee
A
Anirban • solo_traveller • in
7
Pros:

The rooms are comfortable and the hotel is centrally located.

Cons:

The pillows are uncomfortable. Barely any difference between the soft and firm ones. The breakfast menu is very basic and not much of a global spread.

2026-06-17 • via Nuitee
N
Nur • solo_traveller • sg
7
2026-06-15 • via Nuitee
C
Chunhui • solo_traveller • cn
9
2026-06-11 • via Nuitee
K
Kinga • couple • ch
8
A very nice and clean hotel with friendly staff. It offers good value for the money, with the only minor downside being
Pros:

Very clean, with friendly and caring staff. The building is modern, and the breakfast selection is quite good

Cons:

The location is quite far from the city center and is only served by the bus line, not by train, which makes the commute by public transport rather long. However, the lower price compared to central hotels helps compensate for this

2026-06-04 • via Nuitee
G
GODFREY SHITSAMA • couple • ke
9
Excellent
Pros:

Extremely clean

2026-06-03 • via Nuitee
T
Tan • solo_traveller • my
9
2026-06-03 • via Nuitee
P
Poh Kong • couple • sg
10
很好
Pros:

清洁

Cons:

沐浴露，不够香

2026-06-02 • via Nuitee
D
David • couple • au
8
2026-06-02 • via Nuitee
W
Wanda • solo_traveller • nz
9
2026-06-02 • via Nuitee
S
Sok • family_with_children • kh
7
2026-05-26 • via Nuitee
M
Matthias • couple • de
8
Pros:

Preis-Leistung

Cons:

Aufzug und Föhn

2026-05-21 • via Nuitee