Holiday Inn Express & Suites Singapore Novena by IHG

Hotels
•
Holiday Inn Express
8.4 (2079 reviews)
201 Balestier Road , Singapore , SG
+65 6355 9988

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable accommodations
Friendly staff
Good food quality
Cons:
Location could be more convenient
Some rooms smaller than expected

Categories

Cleanliness
8.65
The rooms were reported to be clean and well-maintained across multiple reviews.
Service
9.11
Staff were frequently mentioned as friendly, accommodating, and providing exceptional service.
Location
7.65
While the hotel was described as not being conveniently located, it had good public transport access.
Room Quality
8.1
Rooms were generally acceptable, but some comments suggested they were small.
Amenities
8.13
Amenities were highlighted positively, though breakfast variety could improve.
Value for Money
8.59
Guests reported good value for the price paid, especially compared to similar hotels in the area.
Food and Beverage
8.65
Food was frequently praised for its quality and variety.
Overall Experience
8.31
Overall positive experiences with notable service and amenities despite location concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:17

Property Description

Convenient Location & Nearby Attractions

Located in the Balestier district, Holiday Inn Express & Suites Singapore Novena is surrounded by historical sites and just a short drive away from shopping centers and hospitals.

Comfort and Convenience

Enjoy a comfortable stay with amenities like power showers, blackout blinds, high-quality bedding, complimentary breakfast, and unlimited Wi-Fi.

Integrated Food & Beverage Experience

The Express Café & Bar offers a unique dining experience, providing the perfect setting to work, relax, or recharge during your stay.

Book your hassle-free and affordable stay at Holiday Inn Express & Suites Singapore Novena today!

Important information:

Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel. Please note that hotel may contact the cardholder for verification purposes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

8.4
Based on 2079 reviews
Cleanliness: 8.65
Service: 9.11
Location: 7.65
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.65
Overall Experience: 8.31
R
Rhea • solo_traveller • in
8
2026-10-13 • via Nuitee
C
Charles B. • couple • au
8
Good Option For Singapore
Pros:

Good location and only 20 mins by taxi from airport.
Very good breakfast.
Swimming pool.
Friendly staff.

Cons:

Nothing

2026-10-09 • via Nuitee
W
W M B Divakara • solo_traveller • it
10
2026-10-08 • via Nuitee
N
Natasha • couple • in
8
Good hotel. Very good location. Definitely value for money.
Pros:

Everything was good. Front desk staff & housekeeping staff were very nice to guests. Hotel is at a good prime location. Sentosa is hardly 20 minutes from the hotel. Lots of good restaurants nearby, SevenEleven and other 24 hours open stores are at a walk of 2-5 minutes.

Cons:

Breakfast hours can be extended until 10:30 am OR maybe they need to be slightly flexible if a guest asks for just a cup of coffee. At 9:50 am, both the coffee machines were shut and upon my request i was denied a cup of coffee. Many other guests struggled too for this. F&B staff can be more courteous. They didn't have in-room dining facility.

2026-10-07 • via Nuitee
G
Gary Cameron • solo_traveller • us
8
2026-09-19 • via Nuitee
J
JEAN-MICHEL • couple • fr
8
2026-09-17 • via Nuitee
G
Grace • couple • ca
9
2026-09-16 • via Nuitee
M
Myrto • extended_group • gr
9
Cons:

Είναι πολύ μακριά από το κέντρο και η γειτονιά δεν έχει μαγαζιά γύρω αν θέλεις να αγοράσεις φαγητό

2026-09-16 • via Nuitee
W
Waris Heng • couple • my
9
i m enjoyed the stay and felt so good in this trip.
Pros:

Overall, I really liked the room! However, the bathroom had a few issues. The bidet was leaking and soaking the floor, which created a slippery hazard. Additionally, a slightly wider shower screen would help prevent water from splashing onto the toilet floor.

Cons:

I am very grateful that all the breakfast items were clearly labeled! As a pure vegetarian, it made it so easy to know what I could eat, and I really enjoyed the meal. My only suggestion for improvement would be the porridge, as it was a bit too watery and lacked texture. It would also be great if breakfast hours could be extended to 10:30 AM, as guests returning late from evening activities don't always wake up early.

2026-09-14 • via Nuitee
S
Shah • couple • sg
1
Don’t like pet…! When will be my refund as I already checked out on 23/8/26.???
Pros:

Bad , I already checked out on 23/8/26
Where is my refund…??

Cons:

Very bad, I already checked checkout on 23/8/26…!
When is my refund to be credited back to me

2026-09-09 • via Nuitee
V
Victor • couple • ke
8
Awesome. Housekeeping guy; Valentine was excellent…
Pros:

Perfect location for all excursions we wanted to do

Cons:

Slightly smaller rooms but still ideal

2026-09-05 • via Nuitee
L
LUCÍA • solo_traveller • es
8
2026-09-04 • via Nuitee
N
Nicholas • couple • au
9
Pros:

Very clean room and comfortable bed. Great breakfast and kind staff

Cons:

It was further from the MRT station than we thought, but was a quick bus ride so wasn’t an issue

2026-09-03 • via Nuitee
S
Sunhwa • solo_traveller • jp
6
2026-09-01 • via Nuitee
J
JOSEPH • family_with_children • ug
9
Wonderul
Pros:

Brekfast was good fruits vegetables the coffee is good

2026-09-01 • via Nuitee
C
Carmela • couple • it
8
2026-08-30 • via Nuitee
G
Georgia • solo_traveller • gr
10
Pros:

Very clean. Spacious rooms in comparison to the rest in Singapore. Easy access by bus. Very helpful staff.

Cons:

Average breakfast

2026-08-27 • via Nuitee
J
johnny • solo_traveller • sg
7
Pros:

Nil

Cons:

Nil

2026-08-26 • via Nuitee
A
Ada Man Shan • family_with_children • hk
8
Pros:

Breakfast good and staff are helpful

2026-08-26 • via Nuitee
C
Christian Raymund • couple • sg
8
2026-08-24 • via Nuitee