Holiday Inn Express & Suites Singapore Novena by IHG

Hotels
•
Holiday Inn Express
8.4 (1933 reviews)
201 Balestier Road , Singapore , sg

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable accommodations
Friendly staff
Good food quality
Cons:
Location could be more convenient
Some rooms smaller than expected

Categories

Cleanliness
8.65
The rooms were reported to be clean and well-maintained across multiple reviews.
Service
9.11
Staff were frequently mentioned as friendly, accommodating, and providing exceptional service.
Location
7.65
While the hotel was described as not being conveniently located, it had good public transport access.
Room Quality
8.1
Rooms were generally acceptable, but some comments suggested they were small.
Amenities
8.13
Amenities were highlighted positively, though breakfast variety could improve.
Value for Money
8.59
Guests reported good value for the price paid, especially compared to similar hotels in the area.
Food and Beverage
8.65
Food was frequently praised for its quality and variety.
Overall Experience
8.31
Overall positive experiences with notable service and amenities despite location concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:17

Property Description

Convenient Location & Nearby Attractions

Located in the Balestier district, Holiday Inn Express & Suites Singapore Novena is surrounded by historical sites and just a short drive away from shopping centers and hospitals.

Comfort and Convenience

Enjoy a comfortable stay with amenities like power showers, blackout blinds, high-quality bedding, complimentary breakfast, and unlimited Wi-Fi.

Integrated Food & Beverage Experience

The Express Café & Bar offers a unique dining experience, providing the perfect setting to work, relax, or recharge during your stay.

Book your hassle-free and affordable stay at Holiday Inn Express & Suites Singapore Novena today!

Important information:

Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel. Please note that hotel may contact the cardholder for verification purposes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs SGD 8.72 per day.

Location

Guest Reviews

8.4
Based on 1933 reviews
Cleanliness: 8.65
Service: 9.11
Location: 7.65
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.65
Overall Experience: 8.31
P
Poh Kong • couple • sg
10
很好
Pros:

清洁

Cons:

早餐

2026-03-28 • via Nuitee
K
Kishor • family_with_children • in
9
2026-03-28 • via Nuitee
C
CHETANA • extended_group • in
8
if the pricing is competitive will stay here again
Pros:

when staying long the breakfast is a repeat and becomes boring. the indian food selection needs to be made palatable.

Cons:

quality of pillows. horribly soft. need 4 pillows to make it feel like 1

2026-03-25 • via Nuitee
P
Poh Kong • couple • sg
9
很好
Pros:

清洁

Cons:

早餐

2026-03-22 • via Nuitee
T
Thomas • family_with_children • de
7
2026-03-21 • via Nuitee
L
Leonie • couple • au
10
2026-03-20 • via Nuitee
P
Pires Monteiro • family_with_children • pt
9
Pros:

The front desk staff were absolutely amazing, super helpful and very accomodating.
I recommend this hotel for a stay in Singapore

2026-03-18 • via Nuitee
H
HENRI • extended_group • fr
9
2026-03-13 • via Nuitee
P
Poh Kong • couple • sg
10
好
Pros:

清洁

Cons:

冲凉间门口有不平的地方，能够磨平最好

2026-03-12 • via Nuitee
R
Richard • family_with_children • nl
7
Pros:

Schoon hotel

Cons:

Ontbijt

2026-03-11 • via Nuitee
M
Melinda • solo_traveller • my
7
2026-03-09 • via Nuitee
A
Angie • couple • fr
8
Very helpful staff at front desk
Pros:

Friendly staff and clean rooms

2026-03-06 • via Nuitee
E
Edward • couple • nz
5
Okish for a short stay
Pros:

Helpful staff. Allowed us to swap rooms to avail an early check-in. Much appreciated

Cons:

A bit remote. The pool is very shallow and quite small

2026-03-05 • via Nuitee
M
Mark • family_with_children • gb
9
2026-03-03 • via Nuitee
K
Keng chin • couple • sg
7
2026-03-02 • via Nuitee
Παναγιώτης Ντενέζος • family_with_children • gr
10
Pros:

Τρομερό ξενοδοχείο, πάρα πολύ καθαρό και το προσωπικό ήταν πάρα πολύ ευγενικό. Πολύ σημαντικό είχε στάση λεωφορείου ακριβώς έξω από το ξενοδοχείο.

2026-03-02 • via Nuitee
Z
Zaryyab • family_with_children • gb
7
Pros:

Breakfast buffet

Cons:

This hotel didn't have smart TV so no Amazon prime or Netflix that was the worst thing at the hotel rest was all good.

2026-03-02 • via Nuitee
M
Michelle Joie • couple • sg
8
2026-03-01 • via Nuitee
P
Poh Kong • couple • sg
10
2026-03-01 • via Nuitee
O
Orsolya • couple • hu
9
Pros:

Nice staff, provided shower opportunity before leaving the city with a long haul journey.

Cons:

Rooms are small and they didn't let us have a small snack, like fruits in the hall. They said we should eat it in the room which was really small for this.

2026-03-01 • via Nuitee