Hotel Servigroup Galua

Hotels
Hoteles Servi Group
8.4 (820 reviews)
Gran Via, 3 Salida 30 , Mazarrón , es

Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good breakfast options
Cons:
Inconsistent food quality
Some service issues
Small pool

Categories

Cleanliness
8.56
The rooms were reported as clean and well-maintained.
Service
8.73
Most staff were described as friendly, though some mentions of unwelcoming behavior exist.
Location
9.07
Multiple reviews praised the excellent location and beautiful views.
Room Quality
8.52
Rooms were generally viewed positively with good views and comfort.
Amenities
8.05
Amenities like the pool and jacuzzi received positive feedback, but there were mentions of the pool being small.
Value for Money
8.21
Generally viewed as reasonable for the given quality, with some concerns about food.
Food and Beverage
7.56
Food quality received mixed reviews, with highlights on breakfast but criticisms of overall variety and temperature.
Overall Experience
8.53
Overall experience was positive, with great feedback on relaxation and the overall ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:12

Property Description

Beachfront Paradise with Spectacular Views

Luxurious Accommodations: Hotel Servigroup Galua offers spacious rooms with modern décor and stunning sea views. Each room is equipped with satellite TV and free Wi-Fi for your convenience.

Gourmet Dining and Entertainment: Indulge in a buffet breakfast and Mediterranean cuisine at the on-site restaurant. Enjoy show cooking, a snack bar, and a lounge overlooking the Mediterranean Sea. Plus, take advantage of the entertainment program and children's club during the summer months.

Wellness and Recreation: Relax and rejuvenate at the hotel's wellness center, featuring a sauna, Turkish bath, hot tub, and fitness center. For outdoor enthusiasts, sailing, tennis, and golf are just a few activities available nearby.

Experience luxury and relaxation at Hotel Servigroup Galua - Book your stay now for an unforgettable beachfront getaway!

Important information:

Please note that no refunds will be made in case of earlier check-out.

Please note that access to the wellness center has an extra cost.

Please note that the booking, once charged, is nonrefundable. This is because the rates have discounts applied.

Please note that guests must present a valid ID on arrival.

Please note that bed types and special requests are subject to availability and may have extra costs.

If a reservation is made for more than 1 room, guests must include the name and surname of a lead guest in each room. Please note that guest name changes are not permitted. This is because they have discounts applied.

Please note that the room cleaning service is from 12:00 to 16:00. After check-in, guests can enter their room as soon as cleaning has been completed.

Please note that Half Board and Full Board rates do not include drinks.

Free WiFi is available. The property cannot guarantee bandwidth or the connection of all devices. The link offered is only for internet navigation, checking emails by web browser or mobile apps with low data consumption. The property therefore cannot guarantee total coverage in all areas of the property, as some areas may have poor signal reception due to the structure of the building.

The hotel has air conditioning during the summer months.
The Hotel Servigroup Galua considers people 13 years of age or older to be adults.
Mandatory to specify the number of people in the rooms. There is a charge for children between 2-12 years old.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MJV

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 6 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 820 reviews
Cleanliness: 8.56
Service: 8.73
Location: 9.07
Room Quality: 8.52
Amenities: 8.05
Value for Money: 8.21
Food and Beverage: 7.56
Overall Experience: 8.53
P
Pedro couple pt
10
2026-05-12 via Nuitee
Y
yessy solo_traveller es
10
Relax
Pros:

Todo.extraordinario

2026-05-11 via Nuitee
J
Jose Luis solo_traveller es
10
Pros:

Profesionalidad de sus trabajadores y su amabilidad..da gusto

2026-05-09 via Nuitee
S
SANTIAGO couple es
9
Pros:

El hotel, su personal y la atención con sus clientes.

Cons:

El "tiempo" no nos acompañó.
Un riesgo previsible para la primera semana de mayo.

2026-05-09 via Nuitee
O
Osma cantero couple es
9
2026-05-08 via Nuitee
F
FRANCISCO JAVIER solo_traveller es
10
Pros:

Ubicacion, atencion y comodidad

2026-05-08 via Nuitee
M
Maria family_with_children es
7
Buena estancia
Pros:

En general birm

Cons:

El aire acondicionado estab todo el tiempo encendido . Avisamos pero no vinieron a arreglarlo

2026-05-07 via Nuitee
I
inmaculada solo_traveller es
10
Pros:

El trato

Cons:

Nada

2026-05-04 via Nuitee
J
JOSE MANUEL solo_traveller es
10
Pros:

Ubicación, personal y limpieza, la comida genial también, la habitación grande y el WC nuevo

Cons:

Nada, todo perfecto

2026-05-04 via Nuitee
N
NATALIA couple es
6
Pros:

Lo que más me ha gustado del hotel es su ubicacion, sin duda uno de sus puntos fuertes.
Y la amabilidad del personal de la recepción.

Cons:

Sin embargo, hay varios aspectos que no me han convencido. La atencion del personal del bar dejo bastante que desear, ya que no fue especialmente amable ni atenta.
Ademas, en el restaurante la calidad de la comida no era esperada - en algunas ocaciones servian platos del día anterior, el menu era muy repetito y con poca variedad.
En general, pienso, que el hotel no cumple con los estandares de cuatro estrellas, sino que se ajusta más a la de tres estrellas.

2026-05-04 via Nuitee
S
Salvador solo_traveller es
10
2026-05-04 via Nuitee
M
Mª Dolores solo_traveller es
8
Pros:

Estupendas instalaciones y una ubicación magnífica. Merece la pena coger la opción de pensión completa, el buffet está bastante bien.

Cons:

Que no pudimos disponer de una cama doble.

2026-05-04 via Nuitee
R
Raquel solo_traveller es
9
2026-05-03 via Nuitee
M
Mercedes solo_traveller es
10
Pros:

Instalaciones, ubicación y restauración. Destacar el magnífico trato de todos los empleados del hotel, en especial de Pedro (excelente en su trabajo e Inmejorable como persona)

2026-05-03 via Nuitee
A
Antonio family_with_children es
9
Vistas espectaculares y trato acorde
Pros:

La ubicación, las vistas, el trato del personal, la renovación del edificio y la limpieza.

Destacar la calidad de la cena y desayunos del buffet y en especial al camarero Cristian, que fue un 10 con nosotros y nuestros pequeños. Trabajadores con semejante alegría y buen trato de cara al cliente no abundan...

Cons:

Quizás algo de renovación de almohadas y colchones.

2026-05-03 via Nuitee
P
Paqui solo_traveller es
10
2026-05-03 via Nuitee
P
Paqui solo_traveller es
10
2026-05-03 via Nuitee
L
LAURIE family_with_children fr
8
Bien car très peu de monde à cette période
Pros:

L’emplacement bel endroit
Personnel sympathique
Petit déjeuner correct
Hôtel dans son jus mais bien entretenu

Cons:

Insonorisation des chambres
La deuxième nuit malheureusement pour nous, les clients de la chambre à côté, avais sa télé allumer toute la nuit.
Le matin tôt on les entendaient également parler…

2026-05-02 via Nuitee
J
Juan Carlos solo_traveller es
8
2026-04-30 via Nuitee
B
bilbao guerra couple es
8
2026-04-20 via Nuitee