Hotel Servigroup Galua

Hotels
•
Hoteles Servi Group
8.4 (808 reviews)
Gran Via, 3 Salida 30 , Mazarrón , es

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Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good breakfast options
Cons:
Inconsistent food quality
Some service issues
Small pool

Categories

Cleanliness
8.56
The rooms were reported as clean and well-maintained.
Service
8.73
Most staff were described as friendly, though some mentions of unwelcoming behavior exist.
Location
9.07
Multiple reviews praised the excellent location and beautiful views.
Room Quality
8.52
Rooms were generally viewed positively with good views and comfort.
Amenities
8.05
Amenities like the pool and jacuzzi received positive feedback, but there were mentions of the pool being small.
Value for Money
8.21
Generally viewed as reasonable for the given quality, with some concerns about food.
Food and Beverage
7.56
Food quality received mixed reviews, with highlights on breakfast but criticisms of overall variety and temperature.
Overall Experience
8.53
Overall experience was positive, with great feedback on relaxation and the overall ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:12

Property Description

Beachfront Paradise with Spectacular Views

Luxurious Accommodations: Hotel Servigroup Galua offers spacious rooms with modern décor and stunning sea views. Each room is equipped with satellite TV and free Wi-Fi for your convenience.

Gourmet Dining and Entertainment: Indulge in a buffet breakfast and Mediterranean cuisine at the on-site restaurant. Enjoy show cooking, a snack bar, and a lounge overlooking the Mediterranean Sea. Plus, take advantage of the entertainment program and children's club during the summer months.

Wellness and Recreation: Relax and rejuvenate at the hotel's wellness center, featuring a sauna, Turkish bath, hot tub, and fitness center. For outdoor enthusiasts, sailing, tennis, and golf are just a few activities available nearby.

Experience luxury and relaxation at Hotel Servigroup Galua - Book your stay now for an unforgettable beachfront getaway!

Important information:

Please note that no refunds will be made in case of earlier check-out.

Please note that access to the wellness center has an extra cost.

Please note that the booking, once charged, is nonrefundable. This is because the rates have discounts applied.

Please note that guests must present a valid ID on arrival.

Please note that bed types and special requests are subject to availability and may have extra costs.

If a reservation is made for more than 1 room, guests must include the name and surname of a lead guest in each room. Please note that guest name changes are not permitted. This is because they have discounts applied.

Please note that the room cleaning service is from 12:00 to 16:00. After check-in, guests can enter their room as soon as cleaning has been completed.

Please note that Half Board and Full Board rates do not include drinks.

Free WiFi is available. The property cannot guarantee bandwidth or the connection of all devices. The link offered is only for internet navigation, checking emails by web browser or mobile apps with low data consumption. The property therefore cannot guarantee total coverage in all areas of the property, as some areas may have poor signal reception due to the structure of the building.

The hotel has air conditioning during the summer months.
The Hotel Servigroup Galua considers people 13 years of age or older to be adults.
Mandatory to specify the number of people in the rooms. There is a charge for children between 2-12 years old.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MJV

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 6 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 808 reviews
Cleanliness: 8.56
Service: 8.73
Location: 9.07
Room Quality: 8.52
Amenities: 8.05
Value for Money: 8.21
Food and Beverage: 7.56
Overall Experience: 8.53
M
Maria de la luz • family_with_children • es
9
volvería
Pros:

la ubicación , las tumbonas eran muy cómodas, la comida, el colchón y el baño.

Cons:

la habitación algo pequeña y sin terraza.

2026-01-19 • via Nuitee
S
Sandra • family_with_children • pt
8
2026-01-19 • via Nuitee
J
José María • couple • es
5
Mejorable
Pros:

La piscina, el acceso directo a la playa y la ubicación.

Cons:

El ruido por la música en directo. No pudimos dormir hasta las doce de la noche.

2026-01-19 • via Nuitee
P
Pérez Sánchez • family_with_children • es
8
Pros:

Ubicación
Amabilidad del personal
Limpieza del hotel

Cons:

Rampa entrada escurridiza
Postres dulces escasa variedad
Calle acceso al Hotel muy muy sucia y llena de excrementos de perro

2026-01-19 • via Nuitee
M
Martín • couple • es
8
Cons:

La qualitat del productos del asmorça

2026-01-19 • via Nuitee
L
Laura • family_with_children • es
7
Pros:

La ubicación perfecta y las vistas de la terraza eran un lujo.

Cons:

El servicio de cenas , no tenía mucha variedad... deberían saber si los quesos son pasteurizados por ejemplo.

2026-01-19 • via Nuitee
J
José • couple • es
10
2026-01-19 • via Nuitee
E
Eva María • couple • es
10
Para repetir
Pros:

Lo que más me gustó bueno mejor dicho me encantó fueron las vistas al mar

Cons:

No hay nada como tal que no me gustara

2026-01-15 • via Nuitee
S
Soledad • couple • es
8
Pros:

Las vistas y el jacuzzi privado

Cons:

El buffet de baja calidad en comparación con el resto del hotel y sin cafe

2025-11-02 • via Nuitee
P
PALOMA • extended_group • es
9
Muy agradable
Pros:

La ubicación de las habitaciones.

Cons:

El café

2025-10-27 • via Nuitee
E
Elena • solo_traveller • es
6
2025-10-20 • via Nuitee
H
Hector Castro • family_with_children • pe
10
Exelente estadía
Pros:

Desayuno completo ; linda vista ;exelente ubicación.

Cons:

Todo bien no me disgustó nada

2025-10-19 • via Nuitee
S
STEPHEN • couple • gb
9
Pros:

Breakfast very good lots of choice

2025-10-13 • via Nuitee
B
Bettina • couple • ch
5
Die Aussicht und Lage ist hervorragend, der Service und das Essen leider nicht.
Pros:

Die Lage des Hotels ist super schön!
Das Frühstücksbuffet war in Ordnung, wenn auch täglich dasselbe Angebot (z.B. immer Wassermelone und Honigmelone).
Auch das es genügend (kostenpflichtige) Parkplätze gibt.

Cons:

Das Abendessen (Buffet) war nicht wirkich toll und völlig langweilig (keine/wenig Abwechslung, Speisen kalt, fast nie Gemüse). Sehr deftiges Essen, schmeckt nach Kantine. Wir hätten uns mehr Fisch/Meeresfrüchte-Variationen gewünscht, traditionelles Essen!
Das Personal hat keinen Spass an der Arbeit, nicht sehr freundlich (ausser Christian und der schmale Barman). Wenn man kein Spanisch spricht ist es sehr mühsam sich zu verständigen, das meiste Personal ist der englischen Sprache nicht mächtig. Auch Deutsch/Italienisch war nicht möglich.

2025-10-12 • via Nuitee
M
Maria • couple • es
9
Pros:

El desayuno muy bueno, en general me gustó todo

2025-10-12 • via Nuitee
D
David • solo_traveller • es
9
Pros:

Me encantó la ubicación así como las vistas desde mi habitación.
Todo muy limpio.
La mayoría de los empleados son muy amables.
En el comedor todo está genial.

2025-10-11 • via Nuitee
Y
Yevgen • couple • gb
9
2025-10-10 • via Nuitee
R
Romy • family_with_children • ch
8
Sehr schön und erholsam
Pros:

Sehr Sauber und gepflegt . Schöner Pool mit Aussenbar. Direkter Zugang zum Strand

Cons:

Frühstück buffet spärlich in Bezug auf Vielfalt wie z.b Käseauswahl nicht vorhanden - Kaffeautomat nichts für Kaffeeliebhaber

2025-10-09 • via Nuitee
L
Lara • couple • pt
7
2025-10-08 • via Nuitee
Y
yessy • couple • es
10
Relax...agusto y feliz.
Pros:

La atención y las vistas

Cons:

Piscina pequeña

2025-10-07 • via Nuitee