Concorde Hotel Ascot

Hotels
7.6 (288 reviews)
Schönaustraße 15 , Düsseldorf , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Non-smoking throughout
Public transport tickets
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Convenient location
Cons:
Cleanliness concerns
Inconsistent service quality
Limited amenities in rooms

Categories

Cleanliness
6.6
Multiple reviews mentioned cleanliness issues, with specific complaints about dirty carpets and unclean rooms.
Service
8.1
The personnel were generally described as friendly, though some reviews noted inconsistent service quality, especially during breakfast.
Location
8.6
Guests appreciated the location, noting its proximity to restaurants and public transport.
Room Quality
7.1
Rooms received mixed reviews, with mentions of cleanliness issues but also noted for being spacious.
Amenities
7.6
Basic amenities were present, but some guests missed a fridge and water kettle in the rooms.
Value for Money
7.1
Concerns were raised about pricing not aligning with quality in some reviews.
Food and Beverage
8.1
Breakfast was generally well-received, though some guests requested a wider selection.
Overall Experience
7.6
Mixed feelings overall, with some highlights but significant criticisms regarding cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:40

Property Description

Modern Hotel in Gerresheim

Buffet Breakfasts and Spacious Rooms
Enjoy a complimentary bottle of mineral water in each spacious room, equipped with cable TV and a private bathroom. Start your day with a hearty buffet breakfast in our welcoming breakfast room.

Convenient Location
Located in Gerresheim’s pedestrian area, just a 15-minute drive from central Düsseldorf. Explore nearby restaurants offering traditional German and international dishes.

Nearby Attractions
Visit Düsseldorf’s Old Town with churches, art galleries, and traditional bars just 6 km away. The exhibition centre is also within easy reach, only 15 km from our hotel.

Book your stay at Concorde Hotel Ascot for a relaxing and convenient experience!

Important information:

The reception is only open from 7:00 to 22:00, please inform the hotel as soon as possible in case of a later arrival.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUS

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 8 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    People 5 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 288 reviews
Cleanliness: 6.6
Service: 8.1
Location: 8.6
Room Quality: 7.1
Amenities: 7.6
Value for Money: 7.1
Food and Beverage: 8.1
Overall Experience: 7.6
D
Dr. Hans-Georg • couple • de
8
2026-02-09 • via Nuitee
W
Wolf • solo_traveller • de
9
2026-01-27 • via Nuitee
I
Ingrid • family_with_children • nl
8
2026-01-26 • via Nuitee
P
Peter • solo_traveller • de
5
2026-01-25 • via Nuitee
N
Nerea Grela • family_with_children • es
10
Pros:

Ens ha agradat tot. El personal molt amable. Anàvem a ser 3 però finalment vam anar només 2 i ens van canviar ľhabitació per una doble. A la nit no es sent cap sorrol, és una zona molt tranquil·la amb línies de bus i tram a la porta de ľhotel. Molt bona experiència.

2026-01-25 • via Nuitee
P
Paulina • family_with_children • de
4
Pros:

Die Betten waren sehr bequem

Cons:

Das Zimmer war eiskalt! Wir waren in einer Suite und nicht dem Haupthaus, wo laut Aussage des Personals tagelang die Heizung abgedreht wurde (bei Temperaturen um den Gefrierpunkt). Anstatt sich dafür zu entschuldigen, hieß es nur "die Heizung läuft ja jetzt" aber es hat 10 Stunden gedauert um eine akzeptable Temperatur zu erreichen, schade wenn man nur eine Nacht da ist. Das Personal hat unser Problem leider gar nicht verstanden, es wurde uns mit keinem Stück entgegen gekommen. Die Höhe war: Spinnen im Zimmer auf dass die Rezeptionistin nur mit "Ihh! Ich hasse Spinnen!" reagiert hat und schnell unser Zimmer verlassen hat. Am nächsten Morgen wollten wir duschen, aber das Wasser ist nicht warm geworden. Insgesamt eine komplette Enttäuschung.

2026-01-25 • via Nuitee
K
Karin • solo_traveller • de
8
Gute Adresse für Düsseldorf Besuch
Pros:

Es war alles bestens, die Lage, das Zimmer, das Frühstück, sehr freundliches Personal. Preis/Leistung sehr gut.

2026-01-25 • via Nuitee
B
Bernd • extended_group • de
9
Preis u. Leistung/ Personal Super immer wieder!
2026-01-24 • via Nuitee
C
Cecile • extended_group • nl
8
Betaalbaar hotel als je naar centrum wil.
Pros:

Prima kamer, goed ontbijt.
Parkeren op eigen terrein en zo in het centrum met het ov.

Cons:

Niks

2026-01-24 • via Nuitee
S
Schulz • family_with_children • de
6
Pros:

Das Personal war nett. Das Hotel sauber, Frühstück ok. Parkplatz am Hotel.

Cons:

Wir hatten ein Dreibettzimmer. Das Bad war für 3 Personen sehr beengt. Der Teppich im Zimmer war schon in die Jahre gekommen . Flecken unbekannter Herkunft. Das Zimmer war zur Straße zu und demnach war es auch sehr laut.

2026-01-24 • via Nuitee
E
Ergün • extended_group • tr
10
Çok iyi
Pros:

Temizlik ve personel

Cons:

Yok

2026-01-23 • via Nuitee
N
Nenad • solo_traveller • rs
10
2026-01-23 • via Nuitee
T
Tsachidis • couple • gr
1
никогда больше туда не поеду и впечатления ноль
Cons:

ничего не понравилось не завтрак ни намера ничего

2026-01-21 • via Nuitee
I
Iris • couple • de
9
Cons:

die musik

2026-01-20 • via Nuitee
M
Martin • solo_traveller • nl
10
Pros:

Vriendelijk personeel.
Kussen en dekbed heerlijk.
Ontbijt voor 13.- was prima.

2026-01-19 • via Nuitee
M
Mehmet • extended_group • tr
9
2026-01-19 • via Nuitee
H
Hyejin • family_with_children • kr
5
Pros:

The hotel was very affordable, the room was spacious, and it had three single beds, which made it suitable for a family of three.

Cons:

However, one of the three beds did not have a duvet. We asked the staff for one, but they told us that there were no extra duvets and suggested that we turn on the heater and sleep without it, which was an unreasonable response. As it was the middle of winter, using the heater was already a given. We had booked a room with three beds so that each family member could sleep comfortably, but because one duvet was missing, two of us had to share one, which was quite uncomfortable.

2026-01-19 • via Nuitee
M
Mustafa • solo_traveller • de
7
2026-01-19 • via Nuitee
I
Iffiú • extended_group • hu
9
Jó ár/érték arány
Pros:

Csendes környék, nyugalom, bőséges választék a reggelinél, kiemelném a ropogós, friss péksüteményeket. A recepció alapvetően segítőkész volt

Cons:

A közeli étteremről nem kaptunk felviágosítást, pizzát akartak rendeltetni velünk

2026-01-19 • via Nuitee
E
Eva • solo_traveller • de
6
War ok
Pros:

Lage, Nähe Sana Krankenhaus. Zimmer war sauber.

Cons:

Preis /Leistung passt nicht.

2026-01-19 • via Nuitee