Puteri Wing - Riverside Majestic Hotel

Hotels
8.3 (549 reviews)
Jalan Tunku Abdul Rahman , Kuching , my
+60 82-532 222

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Comfortable rooms
Friendly staff
Good breakfast
Cons:
Housekeeping issues
Some noise from construction
Slow WiFi

Categories

Cleanliness
7.91
Some reviews highlight cleanliness but mention housekeeping issues.
Service
8.38
General sentiment is positive, though some reviews indicate service could improve.
Location
8.72
Many reviewers praised the hotel's excellent location near attractions.
Room Quality
8.37
Rooms are consistently described as clean and comfortable.
Amenities
8.4
Amenities received positive mentions, though some suggestions for improvement.
Value for Money
8.16
Overall good value highlighted in several reviews.
Food and Beverage
8.31
Breakfast was frequently noted as a strong point, although there were suggestions for improvement.
Overall Experience
8.18
Overall satisfaction noted, with some minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:17

Property Description

Prime Location and Stunning Views
Strategically situated next to Riverside Shopping Complex, enjoy breathtaking views of Kuching Waterfront from Riverside Majestic Hotel.

Luxurious Amenities
Discover an outdoor pool, free WiFi, and complimentary parking during your stay. Indulge in comfort with a minibar, personal safe, and en suite bathroom in each room.

Diverse Dining Options
Savour international and local dishes at Café Majestic, Chinese cuisine at River Palace, or Thai delicacies at Coca Thai Restaurant. Unwind with drinks and live entertainment at The Club Lobby Lounge.

To experience luxury and convenience in the heart of Kuching, book your stay at Riverside Majestic Hotel today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KCH

Location

Guest Reviews

8.3
Based on 549 reviews
Cleanliness: 7.91
Service: 8.38
Location: 8.72
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.16
Food and Beverage: 8.31
Overall Experience: 8.18
Özge • solo_traveller • tr
9
Güzel bir deneyimdi
2026-08-29 • via Nuitee
S
Sanja • solo_traveller • my
7
Lovely stay at the river waterfront
Pros:

Very good location and clean

Cons:

Furniture bit out of date and overall style of the hotel

2026-08-23 • via Nuitee
I
Iana • solo_traveller • it
10
Pros:

Camera pulita e spaziosa con vista sul fiume.
Personale gentilissimo. Colazione varia dalle 6.30 perfetta per chi come noi ha il volo presto o delle attività. Cena in camera molto buona a prezzi ottimi.
Attaccato ad una lavanderia e alla passeggiata lungo il fiume.

Cons:

Piscina con 4 sdraio e acqua fredda.

2026-08-23 • via Nuitee
R
Robert • solo_traveller • ch
9
Excellent option for a stay in Kuching
Pros:

Room was excellent. Good view, clean, amenities and comfortable bed. Excellent location.

Cons:

Gym is small and not air conditioned.

2026-08-23 • via Nuitee
A
Alfonso Medrano • solo_traveller • es
5
Pros:

la ubicación y la comodidad de la cama

Cons:

muebles viejos, desayuno de poca calidad

2026-08-23 • via Nuitee
W
Wan mohammad ashraf • couple • my
3
2026-08-21 • via Nuitee
T
Tamara • solo_traveller • it
9
Pros:

Ottima posizione!

Cons:

Nulla

2026-08-20 • via Nuitee
N
NZ • solo_traveller • bn
10
Big spacious room
Pros:

The beds and pillows are fluffy and very comfortable. Room is big and our room 1101 has a nice city and river view. Hotel right infront of the cat statue, walkable distance to waterfront and there's 7e just across it.

Cons:

I wish their swimming pool is better, it's small but good enough for a swim

2026-08-19 • via Nuitee
A
Aisha • couple • my
7
2026-08-18 • via Nuitee
N
NUR ALYAA • couple • my
10
Pros:

Spacious,luxury,love the vibes

Cons:

Nil

2026-08-17 • via Nuitee
N
Nuralia Syahadah • couple • my
10
2026-08-16 • via Nuitee
L
Laura • solo_traveller • be
10
Pros:

Top!

2026-08-16 • via Nuitee
S
Syafiqah • couple • my
10
Amazingggg stay and staff especially the assis manager, veryy helpful 😊😊😊
Pros:

The room, breakfastttt

Cons:

I didn’t say i did not like but the hotel can re-modelling the gym and pool facilities to make it moreee interesting in the future. 😊

2026-08-13 • via Nuitee
N
Natalia • couple • es
7
2026-08-10 • via Nuitee
D
Danny • couple • my
3
2026-08-10 • via Nuitee
D
Danny • couple • my
3
Not the best hotel to stay in but location was good
Pros:

Location

Cons:

Poor house keeping service. Had to reminded every time to clean my room. Every night I come back and see the room not cleaned . Even asking for towels was so difficult. Had to call twice over 30 minutes for the towels to come.

2026-08-10 • via Nuitee
O
olivia • solo_traveller • fr
10
Pros:

L'emplacement proche du vieux chinatown et de la rivière. Le confort des lits. La qualité du petit déjeuner plus que copieux. Le service de baggagerie.

Cons:

Rien

2026-08-09 • via Nuitee
A
Alfonso Medrano • solo_traveller • es
5
Pros:

La ubicación y las camas que eran muy cómodas

Cons:

Mobiliario muy antiguo, goteras en el baño

2026-08-08 • via Nuitee
C
Cécile • family_with_children • fr
4
Très décevant, je déconseille fortement
Pros:

Literie confortable, belle vue et emplacement pratique.

Cons:

La propreté est clairement insuffisante. La chambre donnait l'impression de ne pas avoir été nettoyée: sols sales et non aspirés, mauvaise odeur, draps et tissus tachés. Les couloirs étaient dans le même état.
Nous étions 3 personnes avec une seule serviette à l'arrivée, et aucun tapis de bain ni serviette à mains jusqu’à la veille de notre départ.
La chambre était très mal insonorisée vis-à-vis des bruits de la route.
Le petit déjeuner est varié mais la qualité moyenne.
Nous n’avons pas utilisé la piscine, pourtant un critère important lors du choix de cet hôtel, car l'eau était trouble.
Manque d’hygiène global. Je ne comprends pas les avis positifs qui m’avaient convaincue de réserver cet hôtel.

2026-08-06 • via Nuitee
N
Noushin • solo_traveller • ca
9
2026-08-05 • via Nuitee