The Saint Hotel, New Orleans, French Quarter, Autograph Collection

Hotels
•
Autograph Collection
8.3 (632 reviews)
931 Canal Street , New Orleans , US
+1 504-522-5400

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Lounging area
Cons:
Rude staff
Poor cleanliness

Categories

Cleanliness
7.86
Several reviews mention issues with cleanliness, including dirty filters and moldy grout.
Service
6.83
Multiple reviews described the staff as rude and unhelpful, indicating significant service issues.
Location
10
Consistently praised for its great location near main attractions.
Room Quality
8.87
Some positive feedback on comfort, but notable issues reported with broken items.
Amenities
8.32
Amenities mentioned were lacking, particularly concerning the bar service and breakfast.
Value for Money
8.85
Value criticized due to the overall experience not meeting expectations.
Food and Beverage
6.81
Negative remarks regarding food and beverage quality and service.
Overall Experience
8.86
Overall experience affected by service and cleanliness issues despite location advantages.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:11

Property Description

Luxury Accommodation in the Heart of New Orleans

Convenient Amenities: Each room at The Saint Hotel features a flat-screen TV, minibar, and coffee-making facilities. Guests can also utilize the fitness center, business center, and enjoy WiFi throughout the property.

Dining and Entertainment: Indulge in local Louisiana cuisine at Tempt restaurant or sip cocktails at Burgundy Bar while enjoying live jazz music. Shared lounge areas and billiards offer additional entertainment options.

Prime Location: Situated in the Central Business District, this hotel is a short walk from Bourbon Street and the French Quarter. Explore nearby attractions like the Voodoo Museum and Jazz Museum, all within minutes of the property.

Book now for an unforgettable stay at The Saint Hotel, Autograph Collection in vibrant New Orleans!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Location

Guest Reviews

8.3
Based on 632 reviews
Cleanliness: 7.86
Service: 6.83
Location: 10
Room Quality: 8.87
Amenities: 8.32
Value for Money: 8.85
Food and Beverage: 6.81
Overall Experience: 8.86
J
Joseph • couple • us
10
It was a smooth and cool stay.
Pros:

Different scenery and close to slot of attractions around the French quarter.

Cons:

No complaints.

2026-09-14 • via Nuitee
T
Tarcijonas • couple • us
10
2026-09-09 • via Nuitee
H
Howard • couple • au
8
Location, location, location, tidy, friendly & easy going accomodation
Pros:

Location was very good & rooms a good size

Cons:

Possibly a little loud at times but it is the party area, rooms could be sound proofed

2026-09-07 • via Nuitee
M
Monica • couple • us
6
Everytime I come to New Orleans this is the only hotel that I stay at but this time it was fairly descent
Pros:

I love everything about this property

2026-09-07 • via Nuitee
A
Adrian • couple • us
10
Pros:

Stocked, clean, everything that you need.

2026-09-03 • via Nuitee
T
Tambria • couple • us
6
2026-08-27 • via Nuitee
K
Kiara • couple • us
10
The saint hotel is a 10/10 for me we will be back
Pros:

It was clean, cozy, and walking distance to everything.

Cons:

I had no complaints

2026-08-24 • via Nuitee
D
Dov • extended_group • il
7
2026-08-23 • via Nuitee
S
Sissom • couple • us
10
Had a wonderful day and would stay here again
Pros:

Staff was very friendly could hear outside road noise from the city view, but inside the hotel it was very quiet. Loved the room, layout, and the lighting in the hallway.

2026-08-18 • via Nuitee
H
Henry • couple • us
7
Good.
Pros:

Location.

Cons:

I stayed there about 10 years ago and it seemed liked it hadn’t been updated since.

2026-08-17 • via Nuitee
S
Stephanie • couple • us
10
2026-08-14 • via Nuitee
S
Stephanie • couple • us
10
2026-08-14 • via Nuitee
S
sabine • couple • fr
9
Pros:

Tout sauf le petit déjeuner extrêmement cher

2026-08-14 • via Nuitee
L
Laura • extended_group • us
1
Overpriced. Hotel website is misleading. The hotel is not up to Marriott Autograph standards.
Pros:

Location was good

Cons:

Room felt dated and dirty. Bathroom had mildewed grout, rusted toilet paper stand and haphazard wall patches. Beds and pillows were hard and lumpy. We could barely sleep and wanted to leave.

2026-08-09 • via Nuitee
M
Meeks • solo_traveller • us
10
Pros:

Clean an shower was amazing

Cons:

Nothing it was amazing

2026-08-09 • via Nuitee
C
Cheryl • solo_traveller • gb
10
2026-08-08 • via Nuitee
B
Brandenburg • solo_traveller • us
10
2026-08-03 • via Nuitee
P
Pettway • solo_traveller • us
10
2026-08-03 • via Nuitee
B
Bhaskar • solo_traveller • es
8
2026-07-21 • via Nuitee
J
Joshua • couple • us
10
2026-07-20 • via Nuitee