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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Hiking
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Lift / Elevator
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Luggage storage
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Fishing
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Express check-in/check-out
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Cycling
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Car hire
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Children's playground
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Canoeing
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Sauna
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Massage services
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Games room
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Spa/wellness center
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Billiards
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Special diet menus - on request
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Grocery deliveries
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Outdoor pool - seasonal
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Snack bar
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Kids' outdoor play equipment
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Pool with view
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Indoor play area
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Public Bath
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Outdoor furniture
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Sun loungers or beach chairs
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Sun umbrellas
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Airport drop off
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Airport pick up
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Outdoor fireplace
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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24-hour security
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Key card access
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Bike tours
Review Highlights
Categories
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Property Description
Luxurious Rooms and Outdoor Pool
Experience elegance and relaxation at Puerta del Sur, located just 8 blocks from downtown Valdivia. The hotel boasts stylish rooms with modern amenities, including flat-screen TVs and marbled bathrooms. Enjoy a tranquil stay in rooms featuring pale pink carpeted floors and cozy upholstered chairs. Need a baby cot? No worries, they are complimentary.
Delicious Buffet Breakfast and Scenic Views
Start your day with a delectable buffet breakfast at the restaurant, offering fresh juices and regional jams. Take in the natural light and outside views while you indulge in a hearty meal.
Convenient Location and Shuttle Services
Explore the nearby Pacific coast, located only 13 km away. Let our tour desk assist you with arranging shuttles to the airport, just 28 km from the hotel. And the best part? Private parking is complimentary for all guests.
Book now and experience a perfect blend of luxury and convenience at Puerta del Sur.
* Breakfast price for extra children or guests is charged separately.
LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.
This additional fee (IVA) is not included in the hotel rates and must be paid separately.
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
Please be informed that Hotel Puerta del Sur will be carrying out a series of improvement works at the facility, between July 15 and October 15, 2024. This may cause noise disturbances between 9:00 a.m. and 18:00 p.m. hrs, Monday to Friday.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Tue, Mar 31, 2026 until Mon, Nov 30, 2026
A deposit may be required at the property.
Location
Guest Reviews
El entorno muy lindo ,la habitación y el baño amplios .Desayuno rico .Un hotel tranquilo y con poco ruido .La cama cómoda
El aseo un poco deficiente ,en el baño encontré pelos los 2 días de aseo .
Un verdadero refugio rodeado de un entorno maravilloso, con instalaciones cómodas y bien cuidadas, y un servicio que destaca por su excelencia y dedicación. Cada visita se convierte en una experiencia inolvidable, y por eso, como siempre, estamos seguros de que volveremos. ¡Felicitaciones a todo el equipo por mantener tan alto nivel de calidad y hospitalidad!
Su restaurante!!! Maravilloso
Todo
Internet mala cobertura en la habitación
El entorno, las instalaciones, las comidas, la habitación en resumen un 10 el hotel
Nafs
Muy tranquilo y acogedor
Internet no funcionó
Desayuno muy variado, todo fresco y muy rico. Ubicacion caminable al centro.
Las habitaciones un poco calurosas, pero se podia regular abriendo las ventanas. El sauna no estaba funcionando. Las tinajas al estar afuera y un poquito lejos se hace mas dificil aprovecharlas en estas fechas por el frio.
El paisaje que rodea el establecimiento
Nada
Spectacular setting
Could have used a couple of comfortable chairs in the room
onsite restaurant and breakfast, beautiful views, good location in Isla Teja - walking distance to bars and restaurants, outdoor hot tubs included, comfortable rooms and beds.
Todo! El lugar es espectacular, las habitaciones, el entorno, la ubicación, increible!
No hay nada que no me haya gustado
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