The Cubana Ballina

Hotels
8.9 (1274 reviews)
329 River Street , Ballina , au

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Very clean / spotlessly clean
Close to town / walking distance to eateries
Comfortable/comfy beds
Friendly and helpful staff
Undercover parking
Camp kitchen praised
Affordable / great value
Recent renovations / modern rooms
Quiet efficient air conditioning
Good shower pressure (reported by some)
Cons:
Main road noise mentioned multiple times
Difficult access/turning into hotel for some guests
Shower spray issue leaking out of cubicle and wetting floor
Wifi/TV not connected or password not provided on late check-in
Some rooms small or lack a view
Occasional hard bed reported
Noise from neighbours

Categories

Cleanliness
9.4
Consistently praised across reviews (very clean, spotlessly clean, clean and tidy); overall excellent housekeeping.
Service
9
Multiple mentions of friendly staff and helpful reception (including a named desk staff greeting); generally very positive about service.
Location
8.4
Convenient and walking distance to town and eateries, but several mentions of main road noise and a couple of comments about difficult access/turning into the hotel.
Room Quality
8.3
Many guests noted comfortable/comfy beds and recent renovations; some negatives include one hard bed report, small rooms for some bookings, limited/no view for one room.
Amenities
8.6
Positive notes on camp kitchen, undercover parking, efficient quiet air conditioning and good shower for many; some issues reported with shower spray/wet floors and wifi/TV connectivity.
Value for Money
9.2
Frequently described as affordable or great price for the quality; good value noted repeatedly.
Food and Beverage
8.9
No dedicated hotel F&B service discussed in reviews (guests referenced nearby eateries); assigned target rating for unmentioned category.
Overall Experience
9.4
Overall very positive sentiment: many would stay again, described as a relaxing quick break with good facilities and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 03:13

Property Description

Luxurious Accommodation with Family-Friendly Amenities

The Cubana Ballina offers a relaxing stay with an outdoor swimming pool, free parking, and picturesque garden views. Families can enjoy spacious rooms with modern amenities such as air conditioning, flat-screen TVs, and private bathrooms. The communal indoor area features a fully equipped kitchen and a cozy lounge area for socializing.

Cubana Cafe for Delicious Breakfast Options

Start your day right with Cubana Cafe's delicious offerings, from coffee and juices to toasties and croissants. Open on-site, it's the perfect spot to fuel up before exploring Ballina's hiking trails, snorkeling spots, and cycling paths.

Unwind and Explore in Ballina

Conveniently located near the airport, The Cubana Ballina is the ideal choice for travelers seeking comfort and convenience. Book now to experience a memorable stay in Ballina!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNK

Location

Guest Reviews

8.9
Based on 1274 reviews
Cleanliness: 9.4
Service: 9
Location: 8.4
Room Quality: 8.3
Amenities: 8.6
Value for Money: 9.2
Food and Beverage: 8.9
Overall Experience: 9.4
S
Steven solo_traveller au
10
2026-08-22 via Nuitee
N
Nic solo_traveller au
10
2026-08-21 via Nuitee
R
richard solo_traveller au
10
Pros:

Bed was comfortable ,bbq was clean and worked well.

Cons:

N/A

2026-08-20 via Nuitee
L
Luke solo_traveller au
10
Pros:

Comfortable

2026-08-18 via Nuitee
A
Adam couple au
8
Clean and tidy, nice place to stay
Pros:

Clean and tidy and quite modern with a funky vibe

Cons:

Bed could have been more comfortable but was ok

2026-08-16 via Nuitee
B
Brian solo_traveller au
10
2026-08-16 via Nuitee
C
Colina couple au
8
Comfy specious and tidy
Pros:

Comfy spacious tidy rooms. Staff helpful as late arrival. Walking distance to plenty of dinner options.

2026-08-15 via Nuitee
S
Simon solo_traveller au
5
2026-08-13 via Nuitee
A
Anisha Anshu couple au
10
Pros:

Parking

2026-08-13 via Nuitee
E
Emma solo_traveller au
10
2026-08-13 via Nuitee
M
Mark solo_traveller au
6
Clean and tidy
Pros:

Room was very clean

Cons:

Hot water took 3 to 5 minutes to get hot,i didnt like the door set up,between 6 and 7,no real designated parking bays,i was in 7,the drunk muppet in 6,slammed the door,every time he went out of his room,same going back in.there obviously water damage in room 7 at one point in time,bathroom door looks swollen with rising damp.

2026-08-11 via Nuitee
R
Rebecca couple au
9
Great motel
Pros:

Lovely and clean

Cons:

Nothing

2026-08-09 via Nuitee
R
Raewyn solo_traveller au
8
2026-08-08 via Nuitee
B
BRIAN couple au
8
Short stay. Great to enjoy a quick break. Great communication
Pros:

Closeness to town and services

Cons:

Nil

2026-08-06 via Nuitee
L
Lyn solo_traveller au
9
2026-08-05 via Nuitee
R
Rhonda solo_traveller au
8
Pros:

Very clean

2026-08-05 via Nuitee
A
Ashley couple au
10
2026-08-03 via Nuitee
K
Kaye couple au
8
2026-07-25 via Nuitee
C
Cally couple au
10
Clean stay in a good location
Pros:

Clean, easy parking

Cons:

Bed was hard and slight traffic noise

2026-07-24 via Nuitee
C
Chris solo_traveller au
9
Pros:

The camp kitchen was fantastic,first time I've ever seen one in a motel style accommodation,the greeting from Cindy at the front desk,the undercover parking,the list goes on .

Cons:

The rain

2026-07-22 via Nuitee