The Cubana Ballina

Hotels
8.9 (1286 reviews)
329 River Street , Ballina , AU

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Very clean / spotlessly clean
Close to town / walking distance to eateries
Comfortable/comfy beds
Friendly and helpful staff
Undercover parking
Camp kitchen praised
Affordable / great value
Recent renovations / modern rooms
Quiet efficient air conditioning
Good shower pressure (reported by some)
Cons:
Main road noise mentioned multiple times
Difficult access/turning into hotel for some guests
Shower spray issue leaking out of cubicle and wetting floor
Wifi/TV not connected or password not provided on late check-in
Some rooms small or lack a view
Occasional hard bed reported
Noise from neighbours

Categories

Cleanliness
9.4
Consistently praised across reviews (very clean, spotlessly clean, clean and tidy); overall excellent housekeeping.
Service
9
Multiple mentions of friendly staff and helpful reception (including a named desk staff greeting); generally very positive about service.
Location
8.4
Convenient and walking distance to town and eateries, but several mentions of main road noise and a couple of comments about difficult access/turning into the hotel.
Room Quality
8.3
Many guests noted comfortable/comfy beds and recent renovations; some negatives include one hard bed report, small rooms for some bookings, limited/no view for one room.
Amenities
8.6
Positive notes on camp kitchen, undercover parking, efficient quiet air conditioning and good shower for many; some issues reported with shower spray/wet floors and wifi/TV connectivity.
Value for Money
9.2
Frequently described as affordable or great price for the quality; good value noted repeatedly.
Food and Beverage
8.9
No dedicated hotel F&B service discussed in reviews (guests referenced nearby eateries); assigned target rating for unmentioned category.
Overall Experience
9.4
Overall very positive sentiment: many would stay again, described as a relaxing quick break with good facilities and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 03:13

Property Description

Luxurious Accommodation with Family-Friendly Amenities

The Cubana Ballina offers a relaxing stay with an outdoor swimming pool, free parking, and picturesque garden views. Families can enjoy spacious rooms with modern amenities such as air conditioning, flat-screen TVs, and private bathrooms. The communal indoor area features a fully equipped kitchen and a cozy lounge area for socializing.

Cubana Cafe for Delicious Breakfast Options

Start your day right with Cubana Cafe's delicious offerings, from coffee and juices to toasties and croissants. Open on-site, it's the perfect spot to fuel up before exploring Ballina's hiking trails, snorkeling spots, and cycling paths.

Unwind and Explore in Ballina

Conveniently located near the airport, The Cubana Ballina is the ideal choice for travelers seeking comfort and convenience. Book now to experience a memorable stay in Ballina!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNK

Location

Guest Reviews

8.9
Based on 1286 reviews
Cleanliness: 9.4
Service: 9
Location: 8.4
Room Quality: 8.3
Amenities: 8.6
Value for Money: 9.2
Food and Beverage: 8.9
Overall Experience: 9.4
G
Graham • couple • au
8
Worth the stay!
Pros:

Room size was excellent - we had a queen room with sofa bed. The sofa bed was a very comfortable lounge to sit and watch tv or to have a snack

Cons:

Off street parking was a little tight but it wasn’t fully booked so it didn’t create an issue

2026-10-23 • via Nuitee
F
Felicity • couple • au
9
2026-10-22 • via Nuitee
F
Felicity • couple • au
9
Excellent value for money
Pros:

Undercover car parking
Good bed a bathroom
Good kitchen utensils
Great location

Cons:

No freezer compartment for ice
Traffic hard to get out

2026-10-22 • via Nuitee
T
Tim • couple • gb
8
Pros:

Clean and great value for money. Extractor fan in bathroom fabulous.

Cons:

No place to sit in room. Pool to small Tim swim in.

2026-10-22 • via Nuitee
K
Kim • family_with_children • au
8
Pros:

The colours and style of the Cubana.Felt very welcoming.

Cons:

The rooms were very spacious,clean.....though since they have floating floors, not carpet, I could hear the people in the room next to me.

2026-10-22 • via Nuitee
H
hursky • couple • au
10
2026-10-20 • via Nuitee
S
Stuart • extended_group • gb
10
2026-10-18 • via Nuitee
B
Brendan • solo_traveller • au
9
Pros:

Easy to get to and close to town centre

2026-10-18 • via Nuitee
N
Nataly • couple • au
10
Fun comfy, clean and relaxing
Pros:

Perfect, beautiful amazingly clean will be staying again

Cons:

Nothing it was completely perfect

2026-10-18 • via Nuitee
A
Arielle • couple • au
7
Good place to stay, if other guests aren’t inconsiderate/noisy
Pros:

Very bright, clean and modern, a nice little affordable place to stay.

Cons:

Other guests slamming room and car doors constantly all morning from 6am onwards.. got woken all morning.

2026-10-18 • via Nuitee
R
Rob • couple • nl
8
2026-10-17 • via Nuitee
H
Henriette • couple • au
10
Pros:

It was fresh and clean, excellent decor. We would stay again it was very good value.

2026-10-16 • via Nuitee
K
Kaylene • couple • au
8
2026-10-16 • via Nuitee
J
Julie • extended_group • au
9
2026-10-13 • via Nuitee
S
Susan • solo_traveller • au
9
2026-10-12 • via Nuitee
J
Julie • couple • fr
7
Pros:

Style très sympa et équipements ok!

Cons:

Éloigné du centre et proche d’une grande route.

2026-10-12 • via Nuitee
J
Julie • solo_traveller • au
9
It was very convenient to the motorway
Pros:

Convenient to the pacific motorway. It was clean, the bed was good and the shower was heavenly

Cons:

There was nothing that I didn’t like

2026-10-12 • via Nuitee
R
Ryan • solo_traveller • au
10
Exceptional
2026-10-12 • via Nuitee
T
Tamwha • solo_traveller • au
9
2026-10-10 • via Nuitee
G
Garrett • couple • au
10
Pros:

Good sized room, friendly, helpful staff, very accommodating.

2026-10-10 • via Nuitee