Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great food quality
Friendly staff
Nice SPA facilities
Cons:
Issues with cleanliness
Poor response to complaints

Categories

Cleanliness
7.7
The review highlighted issues with cleaning and maintenance, particularly involving malfunctioning heating and sauna facilities.
Service
9.2
Most reviews praised the friendly and helpful staff, indicating a high level of service.
Location
8.7
Located conveniently, but some mentioned noise from nearby roads.
Room Quality
8.2
Mixed sentiments; while some rooms were praised for cleanliness, issues with defective amenities were noted.
Amenities
8.7
SPA area and jacuzzi received positive feedback, although some facilities had technical issues.
Value for Money
8.7
Guests felt the prices were reasonable for the quality of food and service.
Food and Beverage
9.7
Highly praised for delicious and fresh food options.
Overall Experience
8.7
General sentiment was positive, but significant issues with cleaning and service responsiveness affected overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:13

Property Description

Luxurious Accommodations
Pałac Jugowice offers stylish, air-conditioned rooms with unique interiors featuring wooden beams and modern furniture. The elegant bathrooms with glass shower cabins add a touch of sophistication to your stay.

Spa and Wellness Retreat
Indulge in relaxation at the hotel's sauna and spa complex, complete with 7 wooden houses, 4 saunas, a wellness bar, and a variety of health treatments. Unwind in the relaxation area and treat yourself to rejuvenating experiences.

Scenic Surroundings and Culinary Delights
Situated among the picturesque Owl Mountains, the palace provides a serene escape. Enjoy delicious meals at the on-site restaurant, offering breakfasts and international fusion cuisine. Don't miss the chance to use the barbecue facilities for a delightful outdoor dining experience.

Experience luxury and relaxation at Pałac Jugowice - book your stay now for an unforgettable getaway!

Important information:

Please note that the Sauna-SPA zone is a naturist zone. Swimwear and other clothing cannot be worn in the sauna. Nudity is a requirement for use.

Please note that the use of the external, naturist Sauna-SPA area is additionally charged.

The Sauna-SPA is open on selected days in the month.

The outdoor and naturist sauna area is intended for guests over 16 years of age.

This property will not accommodate parties which were not agreed upon in advance.

Children aged 16 years and below are not allowed to use the wellness area.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: WRO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for 250 zł per person per night when using an existing bed.
    Children from 4 years old to 17 years old stay for 250 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 996 reviews
Cleanliness: 7.7
Service: 9.2
Location: 8.7
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 9.7
Overall Experience: 8.7
S
sebastian • solo_traveller • pl
10
Pros:

Bardzo fajny hotel. Z okna widok na mocno zalesione wzgórza . Restauracja serwuje dobre posiłki.
Personel kulturalny i pomocny.

2026-06-19 • via Nuitee
J
Jarosław • extended_group • pl
10
2026-06-17 • via Nuitee
K
Karolina • solo_traveller • pl
8
2026-06-16 • via Nuitee
A
Alicja • couple • pl
7
2026-06-16 • via Nuitee
D
Daniel • extended_group • de
10
Top Hotel mit vielen Kleinigkeiten
Pros:

- tolles Ambiente
- tolle Zimmer
- sehr abwechslungsreiches Frühstücksbuffet

2026-06-14 • via Nuitee
W
Wojciech • solo_traveller • pl
10
Super!
Pros:

Świetna lokalizacja, na miejscu bardzo dobra restauracja, uśmiechnięty personel :-)

2026-06-13 • via Nuitee
M
Marek • solo_traveller • pl
9
2026-06-13 • via Nuitee
N
Nikola Landsdorfová • solo_traveller • cz
9
2026-06-13 • via Nuitee
G
Gregory K. • couple • pl
9
2026-06-10 • via Nuitee
K
Kalina • solo_traveller • pl
10
Rewelacyjny pobyt
Pros:

Pałac Jugowice klimatyczne miejsce,gustownie urządzony,strefa spa zapewnia relax, pyszne jedzenie.
Warto tu nocować

Cons:

Wszystko spełniło oczekiwania

2026-06-06 • via Nuitee
M
Marcin • solo_traveller • pl
6
Pros:

Lokalizacja. Klimat.

Cons:

Cienkie ściany. Hałas.

2026-06-03 • via Nuitee
A
Anna • solo_traveller • pl
9
2026-06-01 • via Nuitee
J
Jan • solo_traveller • pl
8
Pros:

Bardzo dobre śniadania. Oferta restauracji również zadowalająca. Położenie hotelu w dolinie sprawia, że miejsce jest bardziej przytulne.

Cons:

Wyjazd z parkingu hotelowego jest na łuku, po jego wewnętrznej stronie, gdzie z jednej strony jest budynek, a z drugiej ogrodzenie. Przydałoby się zwierciadło naprzeciw wyjazdu. Znacznie ułatwiłoby weryfikację, czy nie nadjeżdża żaden samochód z lewej ani z prawej strony.

2026-05-30 • via Nuitee
P
Pawel • couple • pl
6
2026-05-28 • via Nuitee
G
Gabriel • couple • pl
9
Pros:

To była nasza z żoną duga wizyta w tym hotelu. Pierwsza była dość dawno, 11 lat temu. Wiele się nie zmieniło, po za śniadaniami. Wtedy były wyjątkowe, teraz poprawne. Podróżowaliśmy z psem, bardzo nas pozytywnie zaskoczyła "wyprawka" czekająca na niego, smaczek, kocyk i miska :)

2026-05-26 • via Nuitee
M
Mari • couple • fi
10
Viehättävä kartanohotelli saunoineen erinomaisten vaellusmaastojen lähettyvillä!
Pros:

Paikka oli lähellä upeita vaellusmaastoja ja Pöllövuorta. Saunat ja ulkoilma uima-allas olivat mukavat.
Iltaravintolan tarjoilija oli erittäin ammattitaitoinen ja miellyttävä.

2026-05-25 • via Nuitee
K
Katarzyna • couple • pl
9
Polecam miły kameralny hotel z przyjazną atmosferą
Pros:

Lokalizacja , czyste pokoje, bardzo dobre jedzenie

2026-05-25 • via Nuitee
C
Christine • extended_group • de
10
Erholsamer Wochenendausflug
Pros:

Wir hatten einen tollen Aufenthalt, die Zimmer waren schön und sauber.
Früh konnten wir mit einem ausgiebigen, abwechslungsreichen Frühstück in den Tag starten.
Das Personal war stets freundlich und hilfsbereit.
Sehr zu empfehlen ist auch das Restaurant mit einer sehr leckeren Küche.

2026-05-22 • via Nuitee
P
Paweł • solo_traveller • pl
9
2026-05-15 • via Nuitee
V
Viktoriia • couple • pl
10
2026-05-12 • via Nuitee