The Maisonette

Hotels
8 (416 reviews)
31 Challis Avenue, Potts Point , Sydney , au

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Facilities

Non-smoking rooms
Air conditioning
Tour desk
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good value for money
Cons:
Small bathrooms
Limited amenities
Occasional cleanliness issues

Categories

Cleanliness
7.96
Clean rooms were mentioned, but some reviews noted issues like finding a cockroach.
Service
8.43
Staff were consistently praised for their helpfulness and friendliness.
Location
8.47
The location received positive comments, highlighting its convenience and proximity to attractions.
Room Quality
7.42
Rooms described as small and some issues with specifics like window views and bathrooms.
Amenities
7.45
Limited amenities were noted, such as no elevator and shared washrooms.
Value for Money
8.41
Overall perceived as good value for budget travelers.
Food and Beverage
7.96
No specific mentions, taken as standard quality for this hotel tier.
Overall Experience
7.93
Overall experience considered good with some minor compromises.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:32

Property Description

Charming 1929 Property in Vibrant Potts Point Neighborhood

About the Area:
Immerse yourself in the vibrant neighborhood of Potts Point, known for its quality cafes, restaurants, and local markets. Explore unique boutiques and vintage stores, and don't miss the Saturday market for delicious finds.

Exploring Sydney from The Maisonette:
Conveniently located near Sydney Harbour and the Royal Botanical Gardens, our property offers easy access to iconic landmarks like the Opera House and stunning beaches. Let our central location be your gateway to all that Sydney has to offer.

About the Property:
Step back in time at The Maisonette, where cozy rooms styled with a touch of 1929 charm await you. Our affordable accommodation caters to independent travelers, with a friendly team ready to assist you during your stay.

Book now to experience the timeless allure of The Maisonette in Potts Point!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

The property is located in a building with no elevator.

When booking 3 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8
Based on 416 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.47
Room Quality: 7.42
Amenities: 7.45
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 7.93
E
Engin • solo_traveller • tr
7
Benim ihtiyaçlarımı karşıladı
Pros:

Lokasyon

Cons:

Merdivenler

2026-02-14 • via Nuitee
N
Nada • solo_traveller • ca
9
2026-02-12 • via Nuitee
M
Mimoun • solo_traveller • fr
10
Très bon accueil, personnel dévoué et efficace. Très bon emplacement.
Pros:

La propreté des lieux.

2026-02-11 • via Nuitee
M
Marie-Claire • couple • ca
7
Room smaller than expected, but the location was quiet and excellent, staff very helpful
Pros:

room was clean and staff very pleasant and helpful. Room was clean and air conditioning worked well, thankfully because of the hot weather

Cons:

Room with twin beds was very small, barely room to fit our two suitcases. pictures make the rooms look bigger than they are. Not much in the room in the way of hooks, shelving, cupboards to put anything, plus no mirror in the bathroom

2026-02-08 • via Nuitee
K
Karl • solo_traveller • se
8
Pros:

Sydney at New Year’s is crowded and extremely expensive, so I chose a more basic hotel than I usually would. Location was nice, lots of restaurants etc nearby and walking distance to the opera house and downtown.

Cons:

Shared bathroom wouldn’t have been my choice.

2026-01-28 • via Nuitee
A
Alvin • solo_traveller • au
8
2026-01-27 • via Nuitee
S
Sienna • solo_traveller • au
9
Comfortable, quiet , relaxed, clean, cosy but not too small. Wonderful location, 11 minute walk to the Art Gallery of
Pros:

Friendly , caring , organized

2026-01-26 • via Nuitee
D
Daniele • couple • au
10
2026-01-21 • via Nuitee
T
Thai • solo_traveller • vn
8
Excellent
Pros:

Bathroom is very clean.

Cons:

No elevator

2026-01-20 • via Nuitee
C
Chris • family_with_children • au
8
Would be happy to stay here again.
Pros:

Location was good. Nice area, close to the train station and a great variety of food options.

2026-01-19 • via Nuitee
M
Margaret • couple • au
10
Gem in Potts Point Sydney
Pros:

Exceptional property — fantastic location, great value for money, and outstanding service. Small, locally owned places like this are becoming rare; I’ll definitely be back.

2026-01-19 • via Nuitee
M
Marta • couple • au
9
Beautiful place to stay in Potts Point
Pros:

The location is incredible, a stone's throw from Kings Cross and convenuent transportation but in a lovely and upscale area. The room was bigger than we expected and extremely clean. Staff was also very friendly and helpful - excellent value for mone.
Would definitely recommend and stay again !

Cons:

A tiny detail but we didn't have hand towels - bath towels were provided though.

2026-01-19 • via Nuitee
A
Ashok Kumar • solo_traveller • au
6
2026-01-15 • via Nuitee
A
Alex • solo_traveller • au
7
2026-01-14 • via Nuitee
L
Liam • couple • au
9
2026-01-14 • via Nuitee
X
Xenia • solo_traveller • au
8
Great for solo travellers in Sydney
Pros:

Reception was very helpful with changing my room to a brighter one - thanks a lot for that!
Location is vibrant, reminded me of central Manhatten, close to nice cafes and transport, beautiful for walks.

2026-01-13 • via Nuitee
W
Windle • solo_traveller • au
10
2026-01-05 • via Nuitee
D
Dan • solo_traveller • us
10
Location was perfect.
Pros:

There were only 3 staff i saw my entire stay. And they all were wonderful. Location was great there's a cafe next door several bars and a restaurant on the same street. Grocery store and more up the road. My room had absolutely no view. It looked towards a plaster building 3ft away. Complete privacy.

Cons:

Sounds silly, but it was a twin suze bed a little short for someone over 6ft. I believe some rooms had a queen. Its a minimalist room. Clothes on the hanger draped on the shelf.

2026-01-05 • via Nuitee
S
Sandra • solo_traveller • cl
8
Pros:

La ubicación y por sobretodo la atención de Aby su recepcionista fue espectacular.

Cons:

La pieza con ventana a una pared es muy oscura y sofocante.

2026-01-03 • via Nuitee
T
Tommaso • couple • it
9
Posto carino in una
Pros:

Posizione fantastica, un quartiere stupendo

Cons:

La mancanza dello staff dall'ora di pranzo in poi, sarebbe meglio avere del personale a cui rivolgersi, e il fatto che fosse così caro a capodanno ma quello probabilmente riguarda tutta sydney

2026-01-02 • via Nuitee