Hilton London Wembley

Hotels
Hilton Hotels & Resorts
8.7 (9051 reviews)
Lakeside Way , London , gb

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Delicious breakfast variety
Cons:
Cold pool
Breakfast quality issues
Unreasonable reception procedures

Categories

Cleanliness
8.8
Exceptional cleanliness noted as a positive aspect.
Service
9.3
Staff were consistently described as friendly and helpful.
Location
9.3
Great location highlighted in multiple reviews.
Room Quality
8.8
Rooms described as clean and comfortable.
Amenities
8.3
Pool temperature and space for classes noted as areas of improvement.
Value for Money
7.8
Breakfast quality perceived as lacking in value for the price paid.
Food and Beverage
8.3
Food quality praised, but breakfast had specific issues.
Overall Experience
9
Numerous positive experiences overall, though some concerns were raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:39

Property Description

Prime Location
Set next to the iconic Wembley Stadium and historic Wembley Arena, our hotel is a stone's throw away from the London Designer Outlet.

Luxurious Rooms
Each room at Hilton London Wembley boasts en-suite facilities, a flat-screen TV, a seating area, and a work desk for your comfort and convenience.

Dining and Leisure
Indulge in skyline views at Sky Bar 9, sip cocktails at Icons Bar, and savor British cuisine at Association Restaurant. Unwind at our fitness facilities with an indoor pool, sauna, and steam room.

Book your stay now for a memorable experience at Hilton London Wembley!

Important information:

If you use a debit/credit card for your booking, you must arrive at the hotel with the debit/credit card that guaranteed the booking or was used for prepayment. The card must be valid at the time of your stay.

Our sauna is closed until further notice. We apologize for any inconvenience this may cause.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 15 per day.

  • Internet

    WiFi is available in the hotel rooms and costs GBP 15 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Adults stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 9051 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.3
Value for Money: 7.8
Food and Beverage: 8.3
Overall Experience: 9
A
A couple nl
10
2026-03-07 via Nuitee
A
Adrian couple cz
9
2026-03-05 via Nuitee
W
wendy couple gb
10
Awesome
Pros:

Convenient, clean, helpful

Cons:

Deposit on room fridge. Rather they would have taken a credit/debit card to deduct spending from

2026-03-05 via Nuitee
R
Rebecca couple gb
7
Good
Pros:

We were given early access to the room (4 hours early) which was great and didn’t expect at all. Perfect location for the gig we went to at the OVO arena. Easy to access. Clean. Beds comfy. Spa access was great.

Cons:

I didn’t like how we couldn’t OPEN the mini fridge without being charged, i wasn’t opening any of their food/drink products I just wanted to store my water in the fridge. When I called up reception to ask if I’d be charged for opening the fridge the gentleman said yes I would and to store my water down at the front desk. Why on earth would anyone do that. I think that’s a bit extreme, I understand opening products and being charged (everything was on sensors..) but to open the fridge door, come on.

2026-03-05 via Nuitee
G
Gareth family_with_children gb
8
2026-03-05 via Nuitee
P
Paulina couple gb
9
2026-03-03 via Nuitee
C
Christian couple gb
9
2026-03-02 via Nuitee
H
Heather couple gb
9
Very happy with my stay
Pros:

Very happy with the room and the level of customer service. The staff were very helpful and the room was comfy.

Great value for the price I paid.

Cons:

The mini bar on the counter was a little confusing. Thankfully the staff warned me about it and it's sensors, but I dont think it was super clear that the items were for sale and not just included in room.

2026-03-02 via Nuitee
P
Poppy couple gb
8
Pros:

Great location for Wembley & Wembley arena!

Cons:

Room not very clean, under/around bed were fake rose petals from a previous guest!

2026-03-02 via Nuitee
T
Tracy solo_traveller gb
10
Very comfortable room staff friendly
Pros:

Was right by the Wembley arena and easy access for everything.

Cons:

There was nothing to dislike.

2026-03-02 via Nuitee
K
Katherine solo_traveller gb
10
Pros:

Stayed at the hotel for a concert at Wembley Arena, the hotel was right next door and the location was perfect! Friendly staff, absolutely huge room which was spotless and had a bath.

Cons:

I'm attending an event at Wembley Stadium later in the year and looked to book this hotel again as I was so impressed, but they hike the prices up when there is an event on and one night is over £700!

2026-03-02 via Nuitee
N
Naomi family_with_children gb
10
2026-03-02 via Nuitee
A
Antonios solo_traveller gb
10
Pros:

Location , walking distance to all kinds of restaurants and shops

Cons:

Everything was perfect

2026-03-02 via Nuitee
L
Lucy couple gb
9
2026-03-01 via Nuitee
C
Chris couple gb
10
Perfection
Pros:

Location was perfect. Very clean, extremely comfortable bed. Staff were all fantastic.

Cons:

Nothing

2026-03-01 via Nuitee
B
Brett solo_traveller gb
10
2026-03-01 via Nuitee
C
clare couple gb
9
Pros:

Great location, cheap parking and a lovely room

2026-03-01 via Nuitee
C
Carol family_with_children gb
6
Location Excellent, service/management poor.
Pros:

Perfectly located for visiting OVO Wembley Stadium, with plenty of parking facilities nearby — all within a short walking distance. The area is also surrounded by a great selection of restaurants and bars, making it an ideal spot to stay before or after an event.

Cons:

The check-in process was extremely busy and poorly organised. I was moved to a desk with no staff member present, and four guests who arrived after me were served before anyone attended to me. No information was provided regarding the location of our room, lifts, breakfast arrangements, or hotel facilities such as the pool.

When we later went to use the pool, we discovered it was closed — something we had not been informed about at any point. After returning from our evening out, it took around half an hour to get back to our room due to a complete lack of staff managing the lifts. Hundreds of guests arrived back at the hotel at the same time, resulting in a chaotic situation with no organisation or crowd management in place.

Overall, the experience felt poorly managed, and considering the price paid, the service provided was very basic and disappointing.

2026-03-01 via Nuitee
R
Rebecca couple gb
8
2026-03-01 via Nuitee
D
Danielle couple gb
10
Pros:

Hotel was brilliant. Perfect size room. Staff all friendly

Cons:

Wasn't anything I didn't like

2026-03-01 via Nuitee