Hilton London Wembley

Hotels
Hilton Hotels & Resorts
8.7 (9051 reviews)
Lakeside Way , London , gb

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Delicious breakfast variety
Cons:
Cold pool
Breakfast quality issues
Unreasonable reception procedures

Categories

Cleanliness
8.8
Exceptional cleanliness noted as a positive aspect.
Service
9.3
Staff were consistently described as friendly and helpful.
Location
9.3
Great location highlighted in multiple reviews.
Room Quality
8.8
Rooms described as clean and comfortable.
Amenities
8.3
Pool temperature and space for classes noted as areas of improvement.
Value for Money
7.8
Breakfast quality perceived as lacking in value for the price paid.
Food and Beverage
8.3
Food quality praised, but breakfast had specific issues.
Overall Experience
9
Numerous positive experiences overall, though some concerns were raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:39

Property Description

Prime Location
Set next to the iconic Wembley Stadium and historic Wembley Arena, our hotel is a stone's throw away from the London Designer Outlet.

Luxurious Rooms
Each room at Hilton London Wembley boasts en-suite facilities, a flat-screen TV, a seating area, and a work desk for your comfort and convenience.

Dining and Leisure
Indulge in skyline views at Sky Bar 9, sip cocktails at Icons Bar, and savor British cuisine at Association Restaurant. Unwind at our fitness facilities with an indoor pool, sauna, and steam room.

Book your stay now for a memorable experience at Hilton London Wembley!

Important information:

If you use a debit/credit card for your booking, you must arrive at the hotel with the debit/credit card that guaranteed the booking or was used for prepayment. The card must be valid at the time of your stay.

Our sauna is closed until further notice. We apologize for any inconvenience this may cause.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 15 per day.

  • Internet

    WiFi is available in the hotel rooms and costs GBP 15 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Adults stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 9051 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.3
Value for Money: 7.8
Food and Beverage: 8.3
Overall Experience: 9
Y
Young couple gb
10
2026-04-11 via Nuitee
O
Olukemi solo_traveller gb
7
Ok but not great
Pros:

I loved the location and the reception staff

Cons:

Housekeeping never came to my room even after we called and the size of the pool was misleading as it appeared much bigger in the picture, not to mention there was so much chlorine in it you could see a film of it floating in the water

2026-04-11 via Nuitee
L
Larry solo_traveller gb
9
Pros:

High standards are everywhere at this hotel.

Cons:

Nothing

2026-04-11 via Nuitee
K
KAMARA solo_traveller gb
10
Pros:

Everything

Cons:

Nothing it was great

2026-04-11 via Nuitee
R
Richard solo_traveller gb
9
Pros:

Everyone we interacted with seemed to really understand hospitality and came across like they genuinely wanted us to have a great stay and enjoy the hotel and experience.

Cons:

The price could always be a little more competitive

2026-04-11 via Nuitee
A
Alice couple gb
8
Lovely place for a night
Pros:

It was close to where we went to see a show

Cons:

Couldn't have a evening meal as I have to be gluten free

2026-04-11 via Nuitee
J
Jayne solo_traveller gb
6
Had to ask reception next day for extra quilt as room was freezing cold as was my friend who was 3 rooms away
Pros:

Next to the venue I was attending

Cons:

Not made clear about room snacks and drinks, most give you at least a bottle of water free of charge. I was charged £24 for a £1.50 bottle of water and a handful of nuts . Message should be on the tray DO NOT TOUCH

2026-04-11 via Nuitee
H
Hollie family_with_children gb
10
Great location for Wembley arena and stadium
Pros:

Very nice hotel, far more premium than what I expected for a great price. Huge bed which was very comfy, staff very frustrating

2026-04-11 via Nuitee
C
Craig couple gb
10
2026-04-10 via Nuitee
C
Chelsey couple gb
8
2026-04-10 via Nuitee
S
Sean couple gb
9
2026-04-10 via Nuitee
R
roberto couple it
7
2026-04-10 via Nuitee
N
Neil couple gb
10
Pros:

Charlotte on reception went above and beyond to accommodate us when our room wasn't ready , well done 👏🏻

Cons:

Nothing

2026-04-10 via Nuitee
S
Simon couple gb
8
Apart from the above and the fact that 0 on the phone, with someone advising that the room service menu was on the tv wi
Pros:

Closeness to all the facilities around the area. And how close it was to everything

Cons:

Cleanliness was a bit of an issue. Bits of rubbish and discarded crap under the bed that wasn’t checked when we checked in. Dirty shower curtain that had some weird mark on it that we refused to try and think what it could be. Also the beds were just 2 pushed together with a big lump in the middle where you could feel they were joined

2026-04-10 via Nuitee
M
man shing solo_traveller gb
10
2026-04-10 via Nuitee
K
Klud1399 couple gb
10
Pros:

Close to gig venue. Lovely staff. Great room. Brilliant breakfast

Cons:

Nothing!

2026-04-10 via Nuitee
M
Miroslava couple sk
8
2026-04-10 via Nuitee
D
Deborah solo_traveller gb
10
Pros:

Lovely, friendly staff. Super room - clean, great size - bed mattress was a little bit hard. Otherwise fabulous.

2026-04-10 via Nuitee
S
shelar couple gb
10
Superb
Pros:

Nice experience would recommend my friends as well

Cons:

Na

2026-04-09 via Nuitee
S
sunil couple gb
9
If in Wembley, stay here!
Pros:

perfect location, room size was good, good size bathroom and everything was in good order, TV had the ability to connect to your own youtube and netflix which many UK hotels do not have, overall great facilities for a very reasonable price in an amazing location, we spent 3 nights and were very happy

Cons:

we are being mean here but a hot jacuzzi would have been great next to the spa/steam room

2026-04-09 via Nuitee