Hotel Empire in Shinjuku

Hotels
•
Independent
7.4 (100 reviews)
1-15-33 Hyakunincho, Shinjuku-ku , Tokyo , JP
81-3-3367-2896

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Facilities

Express check-out
24-hour front desk
Luggage storage
Express check-in/check-out
Wheelchair accessible
Elevator
Express check-out
Smoke-free property
Shared microwave
Coin laundry on site

Review Highlights

Cons:
Outdated place
Unfriendly staff
Poor location for Shin Okubo area
Lacks modern amenities and bidet

Categories

Cleanliness
7.5
Guests mentioned the place is outdated, which may have impacted cleanliness perception.
Service
4
Staff received a low rating of 4/10. Guests felt no warmth or friendliness.
Location
5
The hotel's location in Shin Okubo area made guests suggest finding another accommodation.
Room Quality
5
The rooms were described as outdated with no bidet available.
Amenities
5
No specific mention of amenities provided.
Value for Money
5
No specific mention related to value for money.
Food and Beverage
5
No specific mention related to food and beverage services.
Overall Experience
5
Recommendation to find another accommodation indicates a poor overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 15:19

Property Description

Convenient Dining Options
Enjoy delicious meals at the hotel's restaurant or grab a quick snack at the coffee shop/cafe.

Top-notch Amenities
Benefit from express check-out, a 24-hour front desk, and luggage storage during your stay.

Comfortable Accommodations
Relax in one of the 30 air-conditioned rooms with modern amenities like refrigerators and LCD televisions. Shower in stylish bathrooms with hair dryers provided.

With convenient dining options, top-notch amenities, and comfortable accommodations, Hotel Empire in Shinjuku is the perfect choice for your stay in Tokyo. Book now to secure your reservation!

Important information:

* The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Payment

    Cash deposit required

  • General

    Professional property host/manager

  • General

    Unicode Support false

See all policies

Location

Guest Reviews

7.4
Based on 100 reviews
Cleanliness: 7.5
Service: 4
Location: 5
Room Quality: 5
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 5
J
Janette • family_with_children
4
Pros:

Staff rating is 4/10. You can’t feel any warmth. Place is outdated 5/10. No bidet. Try to find another accommodation if you wish to stay in Shin Okubo area.

2025-02-22 • via Nuitee
C
Clint
6
Pros:

I thought the property was fine and the staff were good it was good it is close to train station,there is great places on the main street to get something to eat. I enjoyed my my stay

2024-11-01 • via Nuitee
R
ru • family
2
Pros:

Room is really shabby

2024-10-28 • via Nuitee
G
Grace • family_with_children
10
Pros:

Clean

2024-09-29 • via Nuitee
Y
Yi • family
6
Pros:

Good!

2024-09-24 • via Nuitee
Y
Yashira
6
Pros:

It was clean, it is small but comfortable. Near stores and restaurants and train

2024-09-06 • via Nuitee
M
maria • family
4
Pros:

We stayed for 3 nights. We decided to book this hotel for closeness to the area. That's the only good thing I can say about this hotel. The AC didn't cool the room at all, eventhough it was running. The bathroom had seen better days. It seems a very old hotel that hasn't been keeping up with maintenance, but definetely if you are looking for being close to Shinjiku and to the train stations for mobility, this is your march.

2024-07-04 • via Nuitee
S
sarita • family
8
Pros:

Area is excellent and room is clean. They should add a microwave in the room.

2024-06-29 • via Nuitee
F
Fion • partner
10
Pros:

Very nice property

2024-06-24 • via Nuitee
D
Dana
8
Pros:

The staff were polite and helpful. The room was clean and quiet. The location of the hotel was in walking distance of restaurants, shops and the train station. I was happy with my experience!

2024-05-29 • via Nuitee
B
Ben • family
8
Pros:

Bathroom is too small

2024-05-18 • via Nuitee
L
lucas • friends
4
Pros:

Pretty dated and the room got super humid since there wasn’t proper ventilation in the washroom. Nice neighborhood though.

2024-05-12 • via Nuitee
J
Jeremy Ian
10
Pros:

Close to Shin-Okubo station, nice and comfy

2024-05-03 • via Nuitee
C
Colin • family
8
Pros:

Quiet location and helpful staff. They got me a soft pillow (ask for one when you book)..
You can leave your bags if you have a late departure.
Wi-Fi was intermittent. Maybe because our room was at the end of the corridor.

2024-04-13 • via Nuitee
L
Leight Anne
6
Pros:

Restroom had a stench and room/restroom were quite small and really cold but we just needed a room to sleep in anyway. Floors/walls were super thin tho. Could here next door neighbor’s fight one night. Really close to a train station/shops/restaurants tho. If you wanted you could ways walk to downtown Shinjuku. Took about 15 minutes. Otherwise, hotel itself was pretty drab. Suited just for sleeping and nothing else

2024-03-31 • via Nuitee
H
Heidi
6
Pros:

It suited my purpose of short stay. If you want luxury, it is not the right place.

2024-03-26 • via Nuitee
E
Emily
6
Pros:

Great placement between Shin-Okubu station and Okuba station. Check out with key dropoff at the front desk was very convenient.

2024-02-27 • via Nuitee
S
Satra • family
4
Pros:

It was clean but the coffee shop was closed at all times

2024-01-03 • via Nuitee
T
Tanman
10
Pros:

Loved it

2023-11-29 • via Nuitee
S
Steve
10
Pros:

The staff was friendly and the rooms were clean.

2023-11-05 • via Nuitee