favehotel MEX Tunjungan Surabaya

Hotels
•
Favehotel
7.4 (344 reviews)
Jl. Pregolan, 1-5 , Surabaya , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Lift malfunctions

Categories

Cleanliness
7.11
Some comments regarding unclean items, like kettle; overall average cleanliness.
Service
8.58
Staff described as friendly and helpful in several reviews.
Location
8.62
Central location near shopping mall and other amenities, praised in multiple reviews.
Room Quality
7.07
Rooms are clean, but issues such as jamming doors observed.
Amenities
6.6
Limited functioning lifts and hairdryer availability noted.
Value for Money
7.56
General sentiment of value being average based on quality.
Food and Beverage
6.11
Breakfast described as average.
Overall Experience
7.58
Overall positive sentiments balanced with noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:36

Property Description

Central Location in Surabaya's CBD
Located in the heart of Surabaya's Central Business District, Favehotel MEX Surabaya offers convenience and accessibility for both business and leisure travelers.

Modern Amenities and Services
Guests can enjoy a comfortable stay in the modern air-conditioned rooms equipped with a gym corner, free Wi-Fi, and flat-screen TVs. The hotel also offers a range of services including relaxing massages, concierge assistance, and laundry services.

Convenient Facilities and Nearby Attractions
With free parking available and being within walking distance to Tunjungan Plaza, one of the largest malls in the region, guests can easily explore the city and enjoy their stay at Favehotel MEX Surabaya.

Ready to experience comfort and convenience in Surabaya? Book your stay at Favehotel MEX Surabaya now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SUB

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

7.4
Based on 344 reviews
Cleanliness: 7.11
Service: 8.58
Location: 8.62
Room Quality: 7.07
Amenities: 6.6
Value for Money: 7.56
Food and Beverage: 6.11
Overall Experience: 7.58
S
Saodah • extended_group • sg
8
NA
Pros:

GOOD LOCATION, CITY CENTRE

Cons:

NA

2026-01-21 • via Nuitee
M
Mohamad Noorman • couple • my
8
Pros:

The staff were super friendly

Cons:

The room is quite small

2026-01-18 • via Nuitee
T
Tan • family_with_children • my
7
2025-12-17 • via Nuitee
L
Leonard • family_with_children • id
8
2025-12-03 • via Nuitee
N
Nii Made Amelia • couple • id
8
2025-11-29 • via Nuitee
R
Roaz • family_with_children • my
8
Pros:

Location near shopping mall. Grocery shop Alfamart in front of the hotel

Cons:

Breakfast is so so

2025-11-11 • via Nuitee
J
John Ray • friends
8
Pros:

the area is quiet and conveniently located, with a restaurant and convenience store right in front. the city center is within walking distance, and thr hotel itself is clean

2025-10-02 • via Nuitee
S
Sergiusz • solo_traveller • pl
10
2025-10-01 • via Nuitee
H
Hamony • extended_group • th
10
Pros:

นอนหลับสบายดีค่ะ

Cons:

ไม่มีค่ะ

2025-09-30 • via Nuitee
L
Linus • couple • de
6
Pros:

Etwas schäbig

Cons:

Mega nettes Personal

2025-09-21 • via Nuitee
C
CHANDRA SEKHAR • solo_traveller • id
8
2025-09-18 • via Nuitee
P
Pakpahan • extended_group • id
3
deliver what you promised
Pros:

average quality

Cons:

Lift from 4 unit, 3 are not working

2025-09-14 • via Nuitee
C
Christine • extended_group • my
6
Pros:

Central location very near to mall.

Cons:

1. Room door kept jamming tho changed key-cards and technician came .
2. Limited hairdryers.
3. Kettle not clean. Bottom seemed rusted.
3.Only 1 lift out of 3 working.

2025-09-08 • via Nuitee
A
arnie • family_with_children • id
7
hotel dekat Tunjungan Plaza Surabaya
Pros:

kamar bersih, rapi, petugas juga sigap, ramah, sopan, lokasi dekat dengan Tunjungan Plaza, di tengah kota,jadi ke mana-mana dekat. ke Tunjungan Plaza bisa dengan jalan kaki. di depan hotel ada Boncafe, cafe steak & rumah makan dinsum . Dekat alfamart juga.

Cons:

lorong hotel lampunya kurang terang, yang di lantai 6. masukan untuk pihak hotel, akan jauh lebih baik jika diberikan penerangan lampou yang lebih, supaya tidak singup jalan menuju kamar. terimakasih

2025-09-01 • via Nuitee
M
Mohd • solo_traveller • my
10
2025-08-27 • via Nuitee
R
Ridza • solo_traveller • my
9
I will be back
Pros:

Room and conditions clean
Toilet clean and working fine

Very convenient location. Close to all amenities

Cons:

Lifts were done. Only one working

2025-08-23 • via Nuitee
M
Miatun • extended_group • id
6
2025-08-13 • via Nuitee
S
sujianto • family_with_children • id
9
2025-08-04 • via Nuitee
K
Kasijan • couple • nl
8
Pros:

Goed bereikbaar..

Cons:

De lobby is op de 3e verdieping, waardoor je niet gemakkelijk zaken kunt overleggen. Je ziet alleen maar personeel van de schoonmaak afdeling en verder bijna geen..

2025-07-16 • via Nuitee
A
Andrew • couple • nl
8
Op 5 min loopafstand van de grootste mall van Surabaya.
Pros:

Rustige omgeving en het hotel zit niet aan een drukke weg. Schone kamer en een ruime douche.

Cons:

Muren zijn dun, je hoort de buren praten.

2025-07-09 • via Nuitee