Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Breakfast timing delays

Categories

Cleanliness
8.51
Issues with common areas cleanliness mentioned, affecting perception.
Service
9.98
Exceptional service noted, particularly from staff member Angelina who resolved issues promptly.
Location
9.52
Convenient location near subway with easy access to Manhattan.
Room Quality
9.47
Rooms are stylish, spacious, and well-decorated.
Amenities
9
Amenities are good but could be improved with more kitchen utensils.
Value for Money
8.96
Hotel offers good value for the quality and location provided.
Food and Beverage
8.51
Breakfast timing issues mentioned, but overall quality is good.
Overall Experience
9.68
Guests consistently enjoyed their stays with minor grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:08

Property Description

Artistic Loft Living
Experience a unique stay at our converted factory hotel in Greenpoint, Brooklyn. Each loft and suite is adorned with curated original artwork, offering a blend of creativity and comfort.

Modern Amenities
Enjoy the convenience of a fully equipped kitchen, a 42-inch flat-screen TV, and the option of a terrace with stunning views of Midtown Manhattan. Stay connected with free WiFi and make use of the sofa bed for extra guests.

Wellness & Convenience
Relax in the sauna, keep up with your workout routine at the fitness centre, and take advantage of the 24-hour business centre. With laundry facilities on-site, everything you need is within reach.

Ready to immerse yourself in artful surroundings and modern comforts? Book your stay at The Box House Hotel today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 3992 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 9.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 9.68
K
Kimberly solo_traveller us
10
Pros:

the Box House is located 5 blocks from my daughter's residence so it's super convenient. It is also close to excellent restaurants and amenities.

2026-03-05 via Nuitee
M
matthieu solo_traveller fr
8
belle déco, calme, belle vue sur la skyline, à 30minutes en metro de NYC, je recommande!
Pros:

la déco, le confort, le calme

2026-03-03 via Nuitee
D
Denise solo_traveller us
8
Pros:

The front staff was wonderful.

Cons:

It’s a lovely place to stay except the toilet paper is terrible. It is like using tissue paper.
Little to no control of the hot and cold water. The water was scalding it was hard to adjust to a comfortable temperature.

2026-03-03 via Nuitee
M
Marsha couple us
10
Pros:

Very lovely hotel. Rooms were very nice and quiet and staff was extremely personable.

Cons:

Nothing to report here.

2026-03-02 via Nuitee
R
Ron extended_group us
9
Pros:

it was nice had a kitchen even stylish

2026-03-02 via Nuitee
S
Sarfaraz couple us
10
2026-03-01 via Nuitee
G
Gautam extended_group in
9
2026-02-28 via Nuitee
M
Matthew family_with_children fr
9
Pros:

incredible loft style room. one of the nicest hotel rooms i can think of.

2026-02-26 via Nuitee
B
Brandon couple us
10
2026-02-26 via Nuitee
J
Joseph solo_traveller us
8
2026-02-24 via Nuitee
J
Julia solo_traveller us
9
2026-02-24 via Nuitee
J
Jan couple nl
9
Fijn verblijf in Brooklyn.
Pros:

Een heerlijk verblijf in dit hotel. De kamer was ruim, schoon en mooi ingericht. De kamer was bovendien erg stil, zeker gezien het in hotel New York ligt. Rond het hotel zijn veel eet/ontbijt opties. Na 10 minuten lopen neem je de metro naar Manhattan, met goede overstapmogelijkheden. Ook kun je een gratis ferry nemen naar bijvoorbeeld het centrum van Brooklyn of Wallstreet. Dit deel van Brooklyn is relatief rustig en stil, een fijne verademing na een dag in de stad.

2026-02-23 via Nuitee
J
Joel couple us
9
Nice place comfortable bed
Pros:

Very nice and fresh

Cons:

The restaurant and bar aren’t open every day. The sauna is near the wellness area but could be more than just that room.

2026-02-22 via Nuitee
D
Discover09545720832 Family California
10
Beautiful Hotel, Even More Beautiful Hospitality
Pros:

A Beautiful Stay with Style and Exceptional Service
I recently had the pleasure of staying at The Box House Hotel, and it was truly a standout experience from start to finish.
The hotel itself is absolutely beautiful. The design perfectly blends industrial charm with modern elegance, creating a space that feels both stylish and welcoming. My room was stunning. Spacious, spotless, and thoughtfully designed with high ceilings and chic details that made it feel more like a luxury loft than a standard hotel room. It was the perfect place to unwind after a full day in the city.
What truly made the stay exceptional, though, was the staff, they were incredibly kind and sweet in every single interaction. From their warm greetings each day to the thoughtful “How’s your stay going?” check-ins, they made me feel genuinely cared for. Their positivity and attentiveness set the tone for each morning, and it honestly couldn’t have been better.

The restaurant experience could use some attention. The service and food have the potential to elevate the property into a full-service destination, but it felt like the management of that space doesn’t fully recognize how accommodating and guest-focused it could be. The difference in service culture between the hotel team and the restaurant was noticeable.

Overall, the beauty of the property and the exceptional hospitality from the front desk team make this a place I would absolutely return. Great design makes a hotel memorable, but genuine hospitality makes it unforgettable and this team absolutely delivers. I can’t wait to come back.

2026-02-17 via Tripadvisor
J
James solo_traveller gb
7
Pros:

The hotel has quite a cool decor. Perhaps a little bit favouring style over practicality. Greenpoint is a very cool area of New York and staff were friendly.

Cons:

The credit card authorisation was a little confusing and took a long time to be cleared from my account after checkout. The rooms are quirky so require a bit of getting used to.

2026-02-12 via Nuitee
M
Mary extended_group us
10
Pros:

Great location and value for the money. Just a short walk to the subway and 3 stops later we were in Manhattan

2026-02-11 via Nuitee
P
Patricia couple us
10
Lovely and Restful Home-away-from-home
Pros:

The staff was supreme! Incredibly helpful, caring, and super welcoming.

Cons:

Nothing.

2026-02-10 via Nuitee
S
Sharpe solo_traveller us
8
Pros:

everything

2026-02-10 via Nuitee
U
U4087GQjakeb Couples
10
Great stay
Pros:

This hotel is amazing. Ray at the front desk was incredibly welcoming, and the service was top-notch from start to finish. You really feel at home the moment you arrive. Each room has its own unique design, which makes the stay even more memorable. Highly recommend if you’re staying in Greenpoint.

2026-02-09 via Tripadvisor
P
Peter couple de
7
2026-01-30 via Nuitee