Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Breakfast timing delays

Categories

Cleanliness
8.51
Issues with common areas cleanliness mentioned, affecting perception.
Service
9.98
Exceptional service noted, particularly from staff member Angelina who resolved issues promptly.
Location
9.52
Convenient location near subway with easy access to Manhattan.
Room Quality
9.47
Rooms are stylish, spacious, and well-decorated.
Amenities
9
Amenities are good but could be improved with more kitchen utensils.
Value for Money
8.96
Hotel offers good value for the quality and location provided.
Food and Beverage
8.51
Breakfast timing issues mentioned, but overall quality is good.
Overall Experience
9.68
Guests consistently enjoyed their stays with minor grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:08

Property Description

Artistic Loft Living
Experience a unique stay at our converted factory hotel in Greenpoint, Brooklyn. Each loft and suite is adorned with curated original artwork, offering a blend of creativity and comfort.

Modern Amenities
Enjoy the convenience of a fully equipped kitchen, a 42-inch flat-screen TV, and the option of a terrace with stunning views of Midtown Manhattan. Stay connected with free WiFi and make use of the sofa bed for extra guests.

Wellness & Convenience
Relax in the sauna, keep up with your workout routine at the fitness centre, and take advantage of the 24-hour business centre. With laundry facilities on-site, everything you need is within reach.

Ready to immerse yourself in artful surroundings and modern comforts? Book your stay at The Box House Hotel today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 4281 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 9.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 9.68
L
Laura family_with_children us
8
2026-07-11 via Nuitee
A
Arrington couple us
10
2026-07-11 via Nuitee
S
Stefan solo_traveller be
8
Unique super location
Pros:

Een mooie ruime kamer met een mooi uitzicht. Tijdens de hittegolf wat lastiger overdag koel te krijgen. Zeer aangename lokale buurr, rustig, werkende mensen, wat leuke restaurants .. en goede verbindingen met Brooklyn en met Manhattan.

Cons:

De voorzieningen in de keuken, kwaliteit van de badkamer maar ok genoeg

2026-07-11 via Nuitee
D
Dotson Creter extended_group us
9
Great drinks, cool spaces well designed and super comfortable- that is my main takeaway from this unique loft stay
Pros:

The vibe here was relaxed and relaxed and inviting. Staff was exceptional.

Cons:

Nothing!

2026-07-10 via Nuitee
H
Hannah extended_group au
9
2026-07-08 via Nuitee
M
Mario Edoardo Simmaco solo_traveller nl
9
2026-07-08 via Nuitee
A
Andi couple us
10
2026-07-07 via Nuitee
D
David solo_traveller au
10
Pros:

Great location, cool hotel with friendly staff. Good atmosphere in the downstairs bar, fun barman.

2026-07-07 via Nuitee
W
Wilson solo_traveller us
10
2026-07-06 via Nuitee
M
McDowell couple us
7
2026-07-06 via Nuitee
R
Ray couple us
6
Good staff, well designed place that’s not top tier but fine in a pinch.
Pros:

Easy luggage unloading and parking is helpful since convenient for cars, but location is just fair as it’s not terribly attractive. Nearby restaurants and attractions not great either. Need to make reservations in advance for decent walkable meals for sure. Well designed rooms and public areas. but daylight through large windows and small balcony with a long view, meant the room was attractive, roomy enough and well designed, except for the issues as noted here and by others too as negatives. This used to be a surprisingly smart and roomy option for Greenpoint. It’s lost its shine but is still a decent, if less polished, generous feeling hotel. That said, lovely, helpful front desk staff open 24 hrs.

Cons:

Room supplies are pretty tacky and lacking any amenities, coffee machine but no espresso maker for example, an inexpensive, easy modernization. Agree w/other reviewers re: unnecessarily unthinking lack of quality such as cheap toilet paper, one set of towels and easily sipping, wet single bath mat instead of two put out for a couple, harsh lighting. Bare bones for the price and the shower, which is open to the rest of the bathroom so gets the whole floor wet which is very annoying, (and slippery!). Very loud A/C makes it difficult it keep on or regulate during hot city summer nights.

2026-07-06 via Nuitee
G
Gina extended_group us
9
2026-07-06 via Nuitee
H
Hector couple us
7
2026-07-06 via Nuitee
J
Janine extended_group ca
10
Pros:

Beautiful decor and a fantastic rooftop lounge

2026-07-06 via Nuitee
F
Freddie couple us
9
A good location and comfortable stay, marred by slight inconveniences.
Pros:

The location and the cleanliness of the room were great. The bed was very comfortable. The promised city view was ok, but felt a less less than what was advertised.

Cons:

I had requested an early check in, but never heard back from the hotel. When I got there, they charged me $75 for the early check in. Had they told me ahead of time it would have cost extra, I would have just planned to arrive later. The only other issue was the elevator / certain spaces were extremely hot. I think it may have been due to the heatwave, but it seemed odd those spots were extremely hot in the hotel. The elevators also went down at one point, and after a very long day in the heat, not the best to have to walk 3 flights of stairs after a long day.

2026-07-06 via Nuitee
J
Jorge family_with_children pt
10
2026-07-05 via Nuitee
M
MBarcelo family_with_children es
9
2026-07-05 via Nuitee
A
Anne Marie solo_traveller us
10
2026-07-05 via Nuitee
C
C suzanne family_with_children gb
10
Fab
Pros:

Great layout of room good location

Cons:

Not enough storage or shelves for clothing

2026-07-05 via Nuitee
L
Leandro extended_group mx
9
Regresarçoa
Pros:

El staff del hotel fue super atento, amable, buena relación de precios y nada de ruido.

Cons:

La cama pudo ser king y el aire acondicionado del cuarto debería tener mantenimiento para que no sea tan ruidoso.

2026-07-04 via Nuitee