Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Breakfast timing delays

Categories

Cleanliness
8.51
Issues with common areas cleanliness mentioned, affecting perception.
Service
9.98
Exceptional service noted, particularly from staff member Angelina who resolved issues promptly.
Location
9.52
Convenient location near subway with easy access to Manhattan.
Room Quality
9.47
Rooms are stylish, spacious, and well-decorated.
Amenities
9
Amenities are good but could be improved with more kitchen utensils.
Value for Money
8.96
Hotel offers good value for the quality and location provided.
Food and Beverage
8.51
Breakfast timing issues mentioned, but overall quality is good.
Overall Experience
9.68
Guests consistently enjoyed their stays with minor grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:08

Property Description

Artistic Loft Living
Experience a unique stay at our converted factory hotel in Greenpoint, Brooklyn. Each loft and suite is adorned with curated original artwork, offering a blend of creativity and comfort.

Modern Amenities
Enjoy the convenience of a fully equipped kitchen, a 42-inch flat-screen TV, and the option of a terrace with stunning views of Midtown Manhattan. Stay connected with free WiFi and make use of the sofa bed for extra guests.

Wellness & Convenience
Relax in the sauna, keep up with your workout routine at the fitness centre, and take advantage of the 24-hour business centre. With laundry facilities on-site, everything you need is within reach.

Ready to immerse yourself in artful surroundings and modern comforts? Book your stay at The Box House Hotel today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 3981 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 9.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 9.68
J
James • solo_traveller • gb
7
Pros:

The hotel has quite a cool decor. Perhaps a little bit favouring style over practicality. Greenpoint is a very cool area of New York and staff were friendly.

Cons:

The credit card authorisation was a little confusing and took a long time to be cleared from my account after checkout. The rooms are quirky so require a bit of getting used to.

2026-02-12 • via Nuitee
M
Mary • extended_group • us
10
Pros:

Great location and value for the money. Just a short walk to the subway and 3 stops later we were in Manhattan

2026-02-11 • via Nuitee
P
Patricia • couple • us
10
Lovely and Restful Home-away-from-home
Pros:

The staff was supreme! Incredibly helpful, caring, and super welcoming.

Cons:

Nothing.

2026-02-10 • via Nuitee
S
Sharpe • solo_traveller • us
8
Pros:

everything

2026-02-10 • via Nuitee
P
Peter • couple • de
7
2026-01-30 • via Nuitee
R
Renato • solo_traveller • br
9
Hotel diferente com decoração muito bonita e quartos muito confortáveis e grandes
Pros:

Quarto bem espaçoso

Cons:

Café da manhã poderia começar um pouco mais cedo

2026-01-29 • via Nuitee
T
Tania • extended_group • fr
9
2026-01-27 • via Nuitee
Z
Zeudy • solo_traveller • us
9
2026-01-24 • via Nuitee
Z
Zeudy • solo_traveller • us
9
2026-01-24 • via Nuitee
F
Florence • couple • fr
8
Ideal for a stay in Greenpoint - Cheaper and much more welcoming staff than Franklin Guesthouse
Pros:

Very pleasant and welcoming hotel in Brooklyn Greenpoint. Nice, confortable bedroom and bathroom, very confortable bed. Tea and coffee to start the day. Very nice and welcoming staff. Reasonable price for NYC, ideal for a stay in Greenpoint. A much better option than the expensive and unwelcoming neighbour hotel Franklin Guesthouse (avoid it as much as you can)

Cons:

Closed rooftop terrace, a pity as the view is great.
No body lotion.

2026-01-22 • via Nuitee
A
Amy • couple • us
1
Would never go back.
Pros:

Continental breakfast was delicious.

Cons:

We were on the 4th floor and were not told there would be a wedding and afterparty directly above us that lasted until 12:30 in the morning.

2026-01-20 • via Nuitee
M
Maya • couple • us
10
2026-01-20 • via Nuitee
E
Elizabeth • family_with_children • us
10
2026-01-20 • via Nuitee
J
Jeff • solo_traveller • us
8
Attractive facilities with good amenities in a convenient location
Cons:

didn't have a hand towel. fan over the bed was noisy so I turned it off.

2026-01-19 • via Nuitee
C
Cindy • couple • ca
9
Short but sweet stay. Would absolutely return to stay here again and would recommend to others 10/10
Pros:

Nice and clean hotel room. Rooms were clean and even though we were right next to the elevator we didn't hear any noise. Staff was extremely warm and welcoming. One of the best parts was the breakfast that was included - it was very god

Cons:

Room was a little small and would have preferred a bigger bed

2026-01-19 • via Nuitee
T
Thalia • family_with_children • us
6
Again, great service just overpriced
Pros:

Love the design and staff was great.

Cons:

Don’t think it was worth the price and online pictures made it seem bigger. There were no sheets/extra comforter for the couch (which I thought was a pullout bed but was not) just a flimsy blanket, and no where to park in the area.

2026-01-19 • via Nuitee
S
Scott • couple • us
9
Attended wedding event at Milk & Roses next door. Very convenient nice location to stay.
Pros:

Liked everything, the elevator & halls A/C was not on so it got a bit stuffy waiting for elevators. All else very nice.

2026-01-19 • via Nuitee
K
Kristina • family_with_children • us
10
2026-01-19 • via Nuitee
S
Saquan • couple • us
7
Pros:

The scenery and the room was great

2026-01-19 • via Nuitee
M
Marie • solo_traveller • us
8
Very comfortable
Pros:

Unique

Cons:

Nothing

2026-01-19 • via Nuitee