Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Breakfast timing delays

Categories

Cleanliness
8.51
Issues with common areas cleanliness mentioned, affecting perception.
Service
9.98
Exceptional service noted, particularly from staff member Angelina who resolved issues promptly.
Location
9.52
Convenient location near subway with easy access to Manhattan.
Room Quality
9.47
Rooms are stylish, spacious, and well-decorated.
Amenities
9
Amenities are good but could be improved with more kitchen utensils.
Value for Money
8.96
Hotel offers good value for the quality and location provided.
Food and Beverage
8.51
Breakfast timing issues mentioned, but overall quality is good.
Overall Experience
9.68
Guests consistently enjoyed their stays with minor grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:08

Property Description

Artistic Loft Living
Experience a unique stay at our converted factory hotel in Greenpoint, Brooklyn. Each loft and suite is adorned with curated original artwork, offering a blend of creativity and comfort.

Modern Amenities
Enjoy the convenience of a fully equipped kitchen, a 42-inch flat-screen TV, and the option of a terrace with stunning views of Midtown Manhattan. Stay connected with free WiFi and make use of the sofa bed for extra guests.

Wellness & Convenience
Relax in the sauna, keep up with your workout routine at the fitness centre, and take advantage of the 24-hour business centre. With laundry facilities on-site, everything you need is within reach.

Ready to immerse yourself in artful surroundings and modern comforts? Book your stay at The Box House Hotel today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 4238 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 9.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 9.68
R
REYES • extended_group • us
8
Fun evening with friends
Pros:

beautiful hotel

Cons:

not cleaned to my expectations and the price per night

2026-06-27 • via Nuitee
W
Wendy • solo_traveller • us
4
When told the staff of a problem that caused bride & groom to leave in the middle of the night, their reply was, “we
Pros:

Close to wedding venue

Cons:

Was in a 2 suites on the “old” side of hotel that staff knew was booked for the bridal party & bride & groom. Was never told it was a 3rd floor walk up so was very disappointing to find that all items (cases of champagne, water, food, photography equipment etc) had to be carried up by hand in 93 degree weather!!

2026-06-27 • via Nuitee
J
Jennifer • solo_traveller • us
10
Doesn’t make you feel like a tourist,
Pros:

I really like this hotel. I’ve stayed here three or four times. The neighborhood is very mellow. It’s easy to find parking on the street.

Cons:

In a perfect world, there would be a little more water pressure in the shower.

2026-06-27 • via Nuitee
S
Sue • solo_traveller • us
9
This is an unpretentious, one of a kind hotel.
Pros:

Location, lovely, quiet.

2026-06-26 • via Nuitee
H
Hilary • solo_traveller • gb
9
Fantastic Hotel
Pros:

Lovely building/ decor. Staff were so helpful and friendly. The location was excellent, really great neighbourhood, really glad we stayed here rather than manhattan. Breakfast also really tasty.

Cons:

Only issue was a bit of noise from other guests - think there was a wedding on, but not really a problem.

2026-06-26 • via Nuitee
B
Bjarte Ueland • solo_traveller • no
8
Flott hotell
Pros:

Flott hotell med god frokost, fint design, rolig beliggenhet og flott takterrasse.

Cons:

Opplysning om at rom kun hadde en dobbel seng og at seng nr 2 var sovesofa som var litt kort for lange voksne nordmenn

2026-06-25 • via Nuitee
K
kostas • extended_group • gr
10
2026-06-25 • via Nuitee
K
Kevin • solo_traveller • us
8
2026-06-24 • via Nuitee
P
pamela • couple • us
8
Pros:

We enjoyed our stay. We were able to find street parking close by.

2026-06-23 • via Nuitee
J
Jane • extended_group • gb
8
pretty good ..
Pros:

Duplex room was large enough and facilities very good..

Cons:

No air con upstairs, there is also loud noise between 4-5am like a building site / bins being changed, not sure what it was but horrendous to listen too. Breakfast is pretty poor, no gluten free bread, always the same items over the 5 days, hot water for 2 is always cold needs topped up with boiling water (if you drink hot tea its a pain) staff need to be told to do this..

2026-06-22 • via Nuitee
K
karen • solo_traveller • gb
9
Pros:

Lovley clean hotel, lovley bar, huge bed

Cons:

Bit outwith where we shud of been ...difficult to walk to train for me..some mobility issues , we should have researched location more ..

2026-06-21 • via Nuitee
J
Janna • family_with_children • us
10
Wonderful hotel! Highly recommend
Pros:

BEAUTIFUL HOTEL. Wonderful staff. Very good breakfast! If it isn’t included for you, the cost was $24 per person.

Cons:

The location in Greenpoint is disconnected from the rest of Brooklyn via subway. If you want to get to Brooklyn bridge or dumbo via subway, you travel into Manhattan and then back to Brooklyn. If you are looking for a hotel with easy access to Manhattan, this one is great, not so much if you looking to access Brooklyn

2026-06-21 • via Nuitee
R
Rodrigo • solo_traveller • br
8
Pros:

Hotel bom, aconchegante.

Cons:

Blackout poderia ser melhor

2026-06-21 • via Nuitee
L
Linda • solo_traveller • lv
10
2026-06-20 • via Nuitee
J
John • solo_traveller • us
8
Pros:

The bartender

2026-06-20 • via Nuitee
N
Nagaya • solo_traveller • jp
10
2026-06-20 • via Nuitee
J
Julian David • solo_traveller • sg
10
Great Hotel to enjoy a peacefully stay
Pros:

Super cool and clean !!

Cons:

The female staffs in the reception are very unpleasant and rude.

2026-06-19 • via Nuitee
D
Dan • family_with_children • il
8
Overall good experience - I liked the hotel very much and it served our travel plans.
Pros:

The hotel itself is nice and designed very well. I liked the room that was big enough for both of us. Nice neighborhood, lots of nice coffee shops and restaurants. Super market close by.

Cons:

The wifi is a disaster - each time you live the hotel you need to connect again with the same username and password over and over again. There were many times I didn't notice that I was disconnected. The staff was ok but not more then that - minimum interaction.

The metro isn't so close by - need to walk on a bridge 15 min at least. But, there is a bus station 3 min walking.

2026-06-18 • via Nuitee
C
Colton • solo_traveller • us
5
2026-06-17 • via Nuitee
C
Catherine • couple • fr
8
2026-06-17 • via Nuitee