Smile Hotel Okinawa Naha (Tomari Port)

Hotels
7.9 (202 reviews)
Maejima 3-24-1 , Naha , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast
Cons:
Noise from the elevator
Hard beds
Smoking odor in places

Categories

Cleanliness
7.93
Many reviews mentioned that the hotel was clean and well-maintained.
Service
8.4
Staff were generally friendly and provided good service, with some exceptions regarding communication.
Location
8.44
The hotel is conveniently located near public transport and main attractions.
Room Quality
7.39
Rooms were clean but had some issues, such as noise from the elevator and hard beds.
Amenities
7.92
The hotel offered a good selection of amenities, including free drinks and breakfast.
Value for Money
7.38
While the hotel was appreciated for its location and cleanliness, some guests felt it could be better considering the price.
Food and Beverage
7.93
Breakfast received several positive comments for its quality.
Overall Experience
7.8
General satisfaction with the hotel, despite some minor issues reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:25

Property Description

Modern Rooms with Free Internet
Smile Hotel Okinawa Naha offers contemporary air-conditioned rooms with complimentary wired internet, ensuring you stay connected during your stay. Relax and unwind while watching your favorite shows on the flat-screen TV.

Convenient Location and Nearby Attractions
Conveniently situated next to Tomarin Ferry Terminal and a short drive from Okinawa International Airport, our hotel provides easy access to popular destinations like Kokusai Street and Shuri Castle. Explore the vibrant surroundings with ease.

Complimentary Services and Amenities
Enjoy a range of complimentary services including free Wi-Fi, access to PCs, and luggage storage. Indulge in a relaxing massage or make use of the coin-operated laundry machines. Let us assist you in arranging exciting diving adventures.

Book your stay at Smile Hotel Okinawa Naha for a memorable and hassle-free experience.

Important information:

Guests checking in later than 12 am should inform the hotel in advance.

To stay in a non-smoking room, please request at time of booking.

Breakfast is served from 7 am-10 am.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

Location

Guest Reviews

7.9
Based on 202 reviews
Cleanliness: 7.93
Service: 8.4
Location: 8.44
Room Quality: 7.39
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 7.93
Overall Experience: 7.8
R
Rekakoetxea Oribe • solo_traveller • es
10
2026-07-16 • via Nuitee
有限会社 • extended_group • jp
7
利便性が良い。
2026-07-09 • via Nuitee
J
judit • extended_group • es
8
Pros:

La proximitat al port de Tomari per agafar el ferry cap a Tokashiki. Ens van guardar les maletes durante 3 dies mentre estavem a Tokashiki.

Cons:

Gairebé no parlen anglès

2026-07-06 • via Nuitee
H
HITOSHI • family_with_children • jp
9
タクシーで中心地（公設市場辺り）まで1,000円、バス停が目の前で30分毎にあり300円、交通の便が良かった。
Pros:

部屋が広くて良かった。
洗濯機もあり、また鍋やお皿、箸等もフロントに準備されていたのが良かった。
毎日、タオル、バスタオル、敷きマットを交換してくれたのが大変良かった。

Cons:

畳で座椅子、テーブルだったので、辛かった。
またベットが硬かったので、腰を痛めてしまった。
その結果、座椅子が辛く、椅子とテーブルの方が過ごしやすいと感じた。

2026-07-05 • via Nuitee
H
HITOSHI • extended_group • jp
9
2026-07-05 • via Nuitee
A
Arantxa • solo_traveller • es
8
Pros:

La cercanía al ferry y al centro de la ciudad. Se puede ir andando a la calle principal

2026-07-05 • via Nuitee
E
Eeva • solo_traveller • fi
8
Pros:

Perfect for one night stay close to Tomari port. Very clean. Friendly staff. Small room, but comfortable enough.

Cons:

Bed and pillow both were rock-hard.

2026-07-02 • via Nuitee
C
Chotsun • family_with_children • tw
7
我在去渡嘉敷島前後兩天都住這裡，空間小而美，設備該有的都有，外面有微波爐和販賣機，唯一覺得不好的就是走廊的煙味，但他告示牌也有寫五月多就開始禁煙了。工作人員服務態度很好，還可以幫忙叫計程車、寄放行李和冷藏食物等。
Pros:

離泊港很近，該有的設施都有

Cons:

走廊有煙味，雖然告示牌說五月開始禁煙，也和工作人員反應了，最好要請除臭的來處理。

2026-06-30 • via Nuitee
T
Tiemi • solo_traveller • br
3
Pros:

A localização é excelente, e o atendimento também foi muito bom.

Cons:

A limpeza do quarto e principalmente do banheiro.

2026-06-30 • via Nuitee
A
Ayano • extended_group • jp
9
泊港から近くてとても便利
2026-06-09 • via Nuitee
D
Diogo • solo_traveller • pt
9
2026-06-07 • via Nuitee
H
HARUMI • family_with_children • us
9
location
Pros:

Location

Cons:

Price

2026-06-01 • via Nuitee
S
SYUICHIRO • family_with_children • jp
5
Cons:

朝食が冷めてた

2026-05-31 • via Nuitee
H
HSING-TZU • solo_traveller • tw
10
2026-05-31 • via Nuitee
P
Pablo • extended_group • de
10
Excelente
Pros:

Es mi segunda vez en este hotel, y la verdad es que repetiré una tercera. Muy buen desayuno, bien situado para visitar las islas alrededor, y dispone de parking (Cosa que en Naha es un lujazo)

Cons:

Nada que objetar

2026-05-21 • via Nuitee
S
SHUKO • couple • jp
8
2026-05-19 • via Nuitee
L
Lucas • solo_traveller • fr
10
2026-04-30 • via Nuitee
M
Mina • couple • se
3
Mold and bugs
Cons:

There was lots of black mold. There were bugs in the towels and crawling around the bathroom walls.

2026-04-20 • via Nuitee
A
Asse • family_with_children • fi
8
Vanhempi pariskunta
Pros:

Lähellä satamaa, josta lähtevät lautat loma saarille. Edullinen aamupala 1100y, joskin vähän vaatimaton.

2026-04-16 • via Nuitee
C
Carolina • couple • ar
3
No recomiendo salvo por ubicación
Pros:

La ubicación, al lado del puerto

Cons:

Había olor a cigarrillo y humedad, a pesar de no estar en un piso de fumadores, se sentía por todos lados como también el olor a humedad. La cama era incómoda, el hotel parece abandonado, muy descuidado.

2026-04-05 • via Nuitee