Smile Hotel Okinawa Naha (Tomari Port)

Hotels
7.9 (178 reviews)
Maejima 3-24-1 , Naha , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Massage services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast
Cons:
Noise from the elevator
Hard beds
Smoking odor in places

Categories

Cleanliness
7.93
Many reviews mentioned that the hotel was clean and well-maintained.
Service
8.4
Staff were generally friendly and provided good service, with some exceptions regarding communication.
Location
8.44
The hotel is conveniently located near public transport and main attractions.
Room Quality
7.39
Rooms were clean but had some issues, such as noise from the elevator and hard beds.
Amenities
7.92
The hotel offered a good selection of amenities, including free drinks and breakfast.
Value for Money
7.38
While the hotel was appreciated for its location and cleanliness, some guests felt it could be better considering the price.
Food and Beverage
7.93
Breakfast received several positive comments for its quality.
Overall Experience
7.8
General satisfaction with the hotel, despite some minor issues reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:25

Property Description

Modern Rooms with Free Internet
Smile Hotel Okinawa Naha offers contemporary air-conditioned rooms with complimentary wired internet, ensuring you stay connected during your stay. Relax and unwind while watching your favorite shows on the flat-screen TV.

Convenient Location and Nearby Attractions
Conveniently situated next to Tomarin Ferry Terminal and a short drive from Okinawa International Airport, our hotel provides easy access to popular destinations like Kokusai Street and Shuri Castle. Explore the vibrant surroundings with ease.

Complimentary Services and Amenities
Enjoy a range of complimentary services including free Wi-Fi, access to PCs, and luggage storage. Indulge in a relaxing massage or make use of the coin-operated laundry machines. Let us assist you in arranging exciting diving adventures.

Book your stay at Smile Hotel Okinawa Naha for a memorable and hassle-free experience.

Important information:

Guests checking in later than 12 am should inform the hotel in advance.

To stay in a non-smoking room, please request at time of booking.

Breakfast is served from 7 am-10 am.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

Location

Guest Reviews

7.9
Based on 178 reviews
Cleanliness: 7.93
Service: 8.4
Location: 8.44
Room Quality: 7.39
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 7.93
Overall Experience: 7.8
H
hiroko • couple • jp
7
2026-02-10 • via Nuitee
M
mitomu • solo_traveller • jp
6
普通
Pros:

建物が古いわりには、清掃が行き届いている。

Cons:

朝食か、残念でした。

2026-01-20 • via Nuitee
M
Margarida • extended_group • pt
6
2026-01-19 • via Nuitee
S
Sylvie • family_with_children • fr
7
2026-01-19 • via Nuitee
I
Iva • family_with_children • pt
10
Pros:

Localização.

Cons:

Está a precisar de uma manutenção.

2026-01-12 • via Nuitee
D
DAISUKE • family_with_children • jp
8
2025-12-30 • via Nuitee
R
Rikke • family_with_children • dk
7
Pros:

Maden var virkelig god og velsmagende. Både morgenmad og aftensmad

2025-12-17 • via Nuitee
G
Gustavo • family_with_children • br
10
2025-12-04 • via Nuitee
K
Kzey • solo_traveller • ph
10
Very nice hotel near Miebashi station
Pros:

This is my third stay in a toyoko inn. As always, it was a very good hotel and my stay has been a very pleasant one

This hotel looks newly renovated. New carpets and paint

Location very good, about 4 buildings away from Miebashi Station. Kokusai dori is about 5 minutes away. Tomari terminal is less than 10 minutes by foot.

WiFi was fast. Most staff were nice. Breakfast was very good. Free coffee and cold drinks until 12 midnight. There was hot water and microwave to use

Thanks much to the hotel from giving me a room on the highest floor and with a nice view. I could see the prefectural area from my window. However the room was beside the elevator and I could hear the sound of the elevator. First I thought of transferring to another room, but I thought the sound was tolerable.

The room was very clean, clean towels and bed

Cons:

The bed was a bit hard. No English channel.

2025-12-04 • via Nuitee
M
Margarita • extended_group • cl
9
Pros:

Ubicación y las habitaciones, para 5 personas nos dieron 3 habitaciones, cosa que no habíamos encontrado en Japón.

Cons:

Había un poco de olor a humedad en los pasillos.

2025-11-24 • via Nuitee
西涛 • family_with_children • cn
10
位置非常好的酒店
Pros:

位置非常好，美荣桥电车站下车，北口出来，走七，八分钟就到酒店了。酒店紧邻泊港售票大厅，出门左转一分钟就到了。去座间味岛，渡嘉敷岛就是在泊港坐船。酒店员工很热情，房间也干净舒适，早餐也非常好。下次来还住这里。

Cons:

没有不满意的

2025-11-05 • via Nuitee
幸恵 • solo_traveller • jp
7
2025-10-31 • via Nuitee
M
Monica • couple • it
7
Vicino al porto
Pros:

Praticamente attaccata al porto, in 2 min a piedi sei al terminal traghetti.

Cons:

È un po’ datata

2025-10-31 • via Nuitee
J
Jay Kapil • solo_traveller • us
10
Fine Hotel, but taxi ordering procedure should be clearly posted in English.
Pros:

Everything is fine.

Cons:

The policy and information about ordering taxi should be clearly posted in English for non-Japanese tourists. Rest all is fine. Thanks!

2025-10-23 • via Nuitee
C
CHIYOMI • family_with_children • jp
8
Pros:

船乗り場に近い

Cons:

特になし

2025-10-19 • via Nuitee
N
Nacho • couple • es
7
2025-10-14 • via Nuitee
L
Laura • couple • es
1
Conforme entramos, nos fuimos.
Pros:

Lo único que está bien ubicado. Pero hay muchos más hoteles por la zona que recomiendo antes que este.

Cons:

Permiten fumar en las habitaciones con el consecuente olor a tabaco incrustado en pasillos y habitaciones. Asqueroso.

2025-10-12 • via Nuitee
J
Juraj • extended_group • sk
9
Cons:

The floor we were at was heavily smelling from cigs. No foul smell in the rooms though.

2025-10-10 • via Nuitee
M
Masahiro
8
Pros:

離島に行く時の前泊に最高

2025-10-03 • via Nuitee
J
Jasmin • couple • de
7
2025-10-01 • via Nuitee