Hampton Inn & Suites Chicago/Mt. Prospect

Hotels
•
Hilton Worldwide
9 (158 reviews)
1 Randhurst Village Dr, Mount Prospect, Illinois, 60056 , Mount Prospect , US
1-847-590-1860

listing image 1
Show all photos
Pets allowed

Facilities

Free breakfast
Meeting rooms
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Wheelchair accessible
Elevator
Conference space
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Limited luggage carts
Breakfast could improve

Categories

Cleanliness
8.46
There were mentions of cleanliness issues, particularly in washrooms and room decor.
Service
9.93
Many reviews praised the helpful and friendly staff.
Location
9.47
Multiple reviews highlighted the prime location of the hotel.
Room Quality
8.92
Rooms were mostly clean and comfortable, though some concerns were raised about furnishings.
Amenities
8.45
Noted need for more luggage carts and some dissatisfaction with charging for parking.
Value for Money
8.91
The overall stay was viewed as good value, considering the costs and amenities.
Food and Beverage
8.46
Breakfast was considered ordinary and could be improved.
Overall Experience
9.43
Overall, guests enjoyed their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:37

Property Description

Indoor Pool and 24-Hour Fitness Center

Enjoy our indoor pool and 24-hour fitness center for your relaxation and workout needs.

Complimentary Buffet Breakfast

Start your day right with a delicious complimentary buffet breakfast served daily.

Conference Space and Meeting Rooms

With 1496 square feet of space including conference rooms and a banquet hall, we are perfect for your events.

Book now at Hampton Inn & Suites Chicago/Mt. Prospect for a convenient and comfortable stay near Randhurst Village.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

9
Based on 158 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.92
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
E
Edwin • family
10
Pros:

Parking was easy and safe. Breakfast was ok. The rooms need to be spruced up. They are looking warn

2025-10-12 • via Nuitee
G
Gregory
10
Pros:

Great breakfast too!

2025-10-05 • via Nuitee
J
Joanne
10
Pros:

Clean, very comfortable, spacious, friendly staff.

2025-09-30 • via Nuitee
M
Mohammad • family
6
Pros:

Washroom and toilets is not cleaned well.

2025-09-28 • via Nuitee
S
Scott
8
Pros:

Very nice staff. Property was clean and modern.

2025-09-27 • via Nuitee
S
Srinivas • family
8
Pros:

Good ambience and at prime location

2025-09-26 • via Nuitee
G
Gregory
6
Pros:

The room was clean enough, except for what looked like body fluid stains on the wall near the bed and damaged furniture and valance. Staff was a bit lackidasical. The place needs an update on the outdated decor from 1980. I expect more from a Hilton owned hotel.

2025-09-19 • via Nuitee
M
Michael L • partner
10
Pros:

Great staff. Great rooms. Great location.

2025-09-15 • via Nuitee
N
Nancy • family
8
Pros:

The hotel can use a few more luggage carts. We were on the 4th floor checking out and they only have 1 cart and a guest decided to keep it in their room. We had to carry everything (luggage and cooler) with 2 dogs to the elevator (4th floor) and then load the elevator to go down to the garage. For as many rooms that are in this hotel 400+, they should have more than 1 luggage cart. Also, never stayed at a hotel where we had to pay for parking with no other options available. For the price of a room $150+, parking should be included. Especially when you have no other choice. Otherwise, the hotel and the room was clean. Breakfast was never a disappointment. One of the reasons why we the love staying at the Hampton Inn.

2025-09-15 • via Nuitee
B
Brandon • partner
10
Pros:

Staff was more than helpful and polite. Picked this place for the cost and rating and it didn’t disappoint. Half the price than if I stayed downtown; I ended up driving downtown anyway every day we stayed, just a bit longer drive. Would stay here again.

2025-09-13 • via Nuitee
C
Clint
10
Pros:

Wonderful stay

2025-09-08 • via Nuitee
C
Christopher • family_with_children
10
Pros:

Great property in a quiet area

2025-09-04 • via Nuitee
J
Jing • family
10
Pros:

Room is clean and good size. The bed is super comfy for us. Excellent services. Breakfast is good. The best part is next to Costco and other stores. A lot to see and do.

2025-09-03 • via Nuitee
S
suimonkul
10
Pros:

everything is great

2025-09-01 • via Nuitee
J
Joseph Michael • family
10
Pros:

Reasonably close to Chicago O’Hare airport, free breakfast, spacious room, indoor swimming pool and gym, plenty of shopping stores within walking distance.

2025-09-01 • via Nuitee
D
Daniel • family
10
Pros:

Awesome, lobby food is over priced. Why is microwaveable Mac & cheese $12? Ridiculous

2025-08-28 • via Nuitee
B
Breckin • partner
4
Pros:

Property is not well maintained

2025-08-28 • via Nuitee
V
Velma
10
Quick check in
Pros:

Very quick check in. Room was very accommodating for me in wheelchair. Staff was kind and helpful. Very attentive.

2025-08-27 • via Nuitee
F
Frank
8
Pros:

The breakfast was "ordinary", but everything else was very good.

2025-08-23 • via Nuitee
C
Cory
6
Pros:

Bed was extremely uncomfortable.

2025-08-12 • via Nuitee