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Facilities
Property facilities
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Meeting rooms
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Fitness facilities
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Express check-out
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Health club
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Long-term parking
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Currency exchange
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Designated smoking area
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Concierge service
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Steam room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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24-hour security
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Delivered food - securely covered
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Security alarm
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Fitness facilities
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Free airport transportation
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ATM/banking
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Television in common areas
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Health club
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Express check-out
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Meeting rooms
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Long-term parking
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Ferry terminal shuttle (surcharge)
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Snack bar/deli
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Self parking (surcharge)
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Free ski shuttle
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Internet access
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Housekeeping on request
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Natural pool
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Garage
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Swimming nearby
Review Highlights
Categories
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Property Description
Experience luxury and comfort at Conrad Macao, located in the heart of The Londoner Macao on the vibrant Cotai Strip.
Elegant Accommodations
Indulge in our spacious rooms featuring stunning pool or city views, floor-to-ceiling windows, and upscale amenities like a flat-screen HDTV and Nespresso coffee machine to ensure your stay is nothing short of extraordinary.
Dining Options
Savor a culinary journey with four diverse food and beverage options, catering to every palate and providing the perfect ambiance for delightful dining experiences.
Wellness Amenities
Unwind at the Bodhi Spa, where rejuvenating treatments and therapies await. Enjoy access to our hot tub, sauna, and steam rooms at the Health Club, ensuring complete relaxation after a day of exploration.
Elevate your getaway in Macao—secure your reservation at Conrad Macao today!
- Guests are required to provide names (same as the travel document) in English at the time of booking. Other languages are not accepted. Name changes made after booking are not permitted.
-All guests must be registered at check-in and present a valid passport or identification document, along with valid authorization to stay slip.
- Guests are kindly requested to contact the hotel directly to arrange payment for extra person charges.
-Breakfast-included rates include breakfasts for up to 2 adults only. Breakfast for children and/or extra guests will be charged separately.
- Once the booking is completed, hotel reserves the right to debit guests' credit card. A valid credit card is required for completing the transaction online. Virtual credit card is not accepted.
- The same physical credit card used for booking must be presented by the cardholder at the time of check-in for verification/payment.
- The Hotel does not accept third party payment unless a payment authorization form together with front and back copies of credit card and photo ID/passport of credit card holder are all submitted to hotel 7 days prior the arrival date. Please contact the hotel directly for further assistance.
- Booking exceeding 2 rooms with the same guest name is not allowed.
- Guests aged under 18 must be accompanied by adults (aged above 18) when staying at the property.
- The property offer free shuttle service from the airport, ferry terminals, and border gates. For running times and pickup/drop-off locations, please contact the property directly with the contact details provided in your confirmation.
- If the guest is unable to present the original credit card upon check-in, the hotel will process the refund to the original credit card and charge the guest on-site. The hotel will not bear any costs due to foreign exchange rates.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is not needed) and charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People 3 years old and over stay for MOP 402.50 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
服務
住到煙味房
Location is good. Lots of restaurants to choose. Staff are polite and friendly. The room is spacious.
Long wait for the shuttle bus from the ferry station. Many tourists are using this route, and the first one was full, we need to wait for another 15 minutes for the second bus.
Everything
Crowed area
Great hotel, with excellent services and amenities. The room is super big (especially for standards in Asia). Really a great 5 star hotel. Really appreciate the shuttle services to and from ferry / city / border post.
Nothing really. Maybe I would say very limited options for breakfast, other than room service.
All was good
The friendliness of the staffs and helpful
The facility, the building
早餐豐富，多選擇。
而且早餐時間可以至下午一點。
所以不用急於早起或怕錯過早餐時間。
房間空間大，床size也適合。
櫃檯職員友善，而且專業。
客服快速回應所有詢問，及會按照要求作出回應及安排。
今次為慶祝生日及週年紀念而入住，酒店特別準備蛋糕同佈置房間，及特意安排景觀較好的房間。
泳池時間只由早上八點至晚上八點，如果延遲至十點會好一些。池水有枯葉子及黑色的粒子，更衣室空間比較狹窄。
雖然酒店有為慶祝而作出特別安排，但只為週年紀念準備蛋糕，蛋糕上只有"Happy Anniversary"的牌及祝福卡，而沒有另外附上"Happy birthday"的生日牌或賀卡，有少許失望。
三人同住，只提供兩對拖鞋？
Very pleased to be back to one of our favorite hotel again. This time we stayed from March 29 to March 31. 5 stars experience from check in till check out. Thank you Bonnie for making
our breakfast so enjoyable. We were at 33rd floor, housekeeping was excellent.
Excellent clean room, we got upgraded to a suite. Service all round v good. Lovely Pools. Churchill Table food was v good. Lovely Staff.
Every time we ordered something i.e room service or food at pool the staff were asking for a credit card or how we planned to pay…bit weird and never been to a 5 star where they have a problem charging to the room.
地點好，名店和商場很方便
有煙味，通風極差。首先我一直也是要求沒煙味。去完洗手間沖到散不去
2113號
スタッフの対応がよかった
特にない
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