Conrad Macao

Hotels
•
Conrad Hotels & Resorts
9.3 (1078 reviews)
At The Londoner Macao, Cotai Strip , Macau , mo

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Children allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Health club
Long-term parking
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean environment
Friendly staff
Great location
Spacious rooms
Cons:
No breakfast included
Long lines for table

Categories

Cleanliness
9.2
Overall positive sentiment regarding cleanliness with comments about the hotel being very clean and spacious.
Service
9.7
Staff were described as friendly and attentive, going above and beyond to assist guests.
Location
9.2
Central location appreciated for easy access to tourist attractions and amenities in Macau.
Room Quality
9.2
Rooms were noted to be spacious, comfortable, with good amenities.
Amenities
9.2
Good amenities including a gym and various services noted across multiple reviews.
Value for Money
9.2
Many reviews mentioned that the experience matched or exceeded expectations for the price paid.
Food and Beverage
9.2
Breakfast and other food services received positive remarks for variety and quality.
Overall Experience
9.5
Guests overall expressed a highly satisfying experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:27

Property Description

Experience luxury and comfort at Conrad Macao, located in the heart of The Londoner Macao on the vibrant Cotai Strip.

Elegant Accommodations
Indulge in our spacious rooms featuring stunning pool or city views, floor-to-ceiling windows, and upscale amenities like a flat-screen HDTV and Nespresso coffee machine to ensure your stay is nothing short of extraordinary.

Dining Options
Savor a culinary journey with four diverse food and beverage options, catering to every palate and providing the perfect ambiance for delightful dining experiences.

Wellness Amenities
Unwind at the Bodhi Spa, where rejuvenating treatments and therapies await. Enjoy access to our hot tub, sauna, and steam rooms at the Health Club, ensuring complete relaxation after a day of exploration.

Elevate your getaway in Macao—secure your reservation at Conrad Macao today!

Important information:

- Guests are required to provide names (same as the travel document) in English at the time of booking. Other languages are not accepted. Name changes made after booking are not permitted.

-All guests must be registered at check-in and present a valid passport or identification document, along with valid authorization to stay slip.

- Guests are kindly requested to contact the hotel directly to arrange payment for extra person charges.

-Breakfast-included rates include breakfasts for up to 2 adults only. Breakfast for children and/or extra guests will be charged separately.

- Once the booking is completed, hotel reserves the right to debit guests' credit card. A valid credit card is required for completing the transaction online. Virtual credit card is not accepted.

- The same physical credit card used for booking must be presented by the cardholder at the time of check-in for verification/payment.

- The Hotel does not accept third party payment unless a payment authorization form together with front and back copies of credit card and photo ID/passport of credit card holder are all submitted to hotel 7 days prior the arrival date. Please contact the hotel directly for further assistance.

- Booking exceeding 2 rooms with the same guest name is not allowed.

- Guests aged under 18 must be accompanied by adults (aged above 18) when staying at the property.

- The property offer free shuttle service from the airport, ferry terminals, and border gates. For running times and pickup/drop-off locations, please contact the property directly with the contact details provided in your confirmation.

- If the guest is unable to present the original credit card upon check-in, the hotel will process the refund to the original credit card and charge the guest on-site. The hotel will not bear any costs due to foreign exchange rates.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 3 years old and over stay for MOP 402.50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 1078 reviews
Cleanliness: 9.2
Service: 9.7
Location: 9.2
Room Quality: 9.2
Amenities: 9.2
Value for Money: 9.2
Food and Beverage: 9.2
Overall Experience: 9.5
F
FEIYU • couple • cn
10
2026-02-14 • via Nuitee
P
PEIJUNG • extended_group • tw
10
2026-02-11 • via Nuitee
H
hsin • extended_group • tw
10
Pros:

房間空間超大，服務人員態度好
離機場近，到威尼斯人很方便

2026-02-11 • via Nuitee
F
Fiona • couple • nl
10
Great stay, friendly staff, amazing space and view
Pros:

Everything was exceptional.

Cons:

Nothing

2026-02-10 • via Nuitee
H
Huiling • couple • tw
10
Check in服務貼心迅速不浪費時間 經過商場通道上樓指引準確且隱密 地毯走道寬敞舒適拖著行李也不累 房間寬敞浴室乾溼分離搭配雙臉盆 浴缸泡澡附上好運骰子🎲小鴨鴨 白天景觀泳池晚上觀看鐵塔燈光秀 早餐搭配邱吉爾餐廳自助吃到飽飽 非常舒適愜
Pros:

服務人員態度親切

2026-02-10 • via Nuitee
M
Michael • extended_group • nz
10
2026-02-09 • via Nuitee
A
abhijeet • family_with_children • in
10
Pros:

The guys at the lift were so friendly

2026-01-31 • via Nuitee
J
Ji Hyun • extended_group • kr
10
2026-01-31 • via Nuitee
J
Jennifer • extended_group • us
10
Five star hotel
Pros:

The Conrad Hotel is located within the Londoner Hotel. Perfect location on Cotai strip. Customer service was excellent. Our room had a lovely view of the Eiffel Tower. The shuttle from the ferry terminal was super easy, convenient, and quick. You would take the shuttle going to the Londoner.

Cons:

None.

2026-01-30 • via Nuitee
A
Andrew • couple • gb
9
Pros:

Location. Large room. Nice bed. Great view

Cons:

Charge extra for breakfast on a suite. Long walk to room.

2026-01-30 • via Nuitee
C
Chun Han • couple • tw
10
第一次帶爸媽來澳門 住宿體驗非常不錯
Pros:

員工服務非常細心 熱情

2026-01-28 • via Nuitee
J
Jinghua • couple • us
10
Pros:

房间大小合适，设施完善

Cons:

打扫房间需要及时

2026-01-28 • via Nuitee
Y
Yok Yin • family_with_children • au
10
2026-01-28 • via Nuitee
Z
ZB • family_with_children • au
10
2026-01-25 • via Nuitee
A
alejandro2007 • family_with_children • at
8
Great rooms marred by stupid breakfast wait policy.
Pros:

Beautiful hotel with great rooms and a fantastic view. However, it's unimaginable for a hotel of this caliber that you have to wait half an hour at breakfast just to be seated—despite plenty of empty space in the dining room. It seems like a rigid (and stupid) policy to make guests wait unnecessarily, which isn't fun when you're simply craving a quick coffee at 8:30 a.m.

Cons:

Beautiful hotel with great rooms and a fantastic view. However, it's unimaginable for a hotel of this caliber that you have to wait half an hour at breakfast just to be seated—despite plenty of empty space in the dining room. It seems like a rigid (and stupid) policy to make guests wait unnecessarily, which isn't fun when you're simply craving a quick coffee at 8:30 a.m.

2026-01-25 • via Nuitee
Y
yung • couple • hk
10
We had a great time at the hotel.
Pros:

A big and nice room

Cons:

The bed was too hard

2026-01-24 • via Nuitee
立崢 • couple • tw
8
2026-01-24 • via Nuitee
A
AIHUA • family_with_children • tw
10
一切都很完美，很棒的入住體驗！
Pros:

早餐在邱吉爾餐廳用餐，樣式很多口味非常的棒，餐廳乾淨服務非常棒，飯店的地點可以到達所有想去的地方，如果再次到澳門，這個飯店必會是首選！

Cons:

無

2026-01-23 • via Nuitee
J
JI YOUNG • couple • kr
10
2026-01-22 • via Nuitee
T
Thu • family_with_children • au
10
Excellent, highly recommend
Pros:

We are staying at this hotel for 3 nights. The hotel is so beautiful, the room is so spacious & staffs at all departments are so cheerful, helpful & polite. Conrad Macau has all the facilities like: swimming pools, proper gym, sauna & also steam &, dry sauna. Especially thanks to the lady, Langma who is working at the Health club. She's so kind & warming. Definitely we'll come back to stay at your hotel in the near future. Highly recommended 👌

Cons:

Everything is exceptional. Nothing to complain about

2026-01-21 • via Nuitee