YY38 Hotel

Hotels
5.4 (199 reviews)
38 Tengkat Tong Shin, Off Jalan Bukit Bintang , Kuala Lumpur , my

listing image 1
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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Fire extinguishers
Smoke alarms
CCTV outside property
See all facilities

Review Highlights

Pros:
Location
Cons:
Dirty room
No hot water
Bad service
Additional charges

Categories

Cleanliness
3.4
Dirty room, dirty bed sheets, toilet not clean properly.
Service
6.4
Staff asked for extra money after complaints, standard service quality noted.
Location
8.4
Positive mention of location.
Room Quality
3.4
Bad smell from room, not as shown in pictures.
Amenities
5.4
Ac not working, standard amenities were expected.
Value for Money
5.4
Not good value based on the experience.
Food and Beverage
5.4
Not mentioned, assumed standard quality.
Overall Experience
5.4
Worst experience ever, would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:23

Property Description

Convenient Location
YY38 Hotel is centrally located in the vibrant Bukit Bintang district, making it an ideal choice for travelers interested in shopping, entertainment, and city walks.

Comfortable Accommodation
This 2-star hotel offers cozy family rooms, ensuring a comfortable stay for guests looking for a budget-friendly yet relaxing accommodation option.

Modern Amenities
Guests can enjoy the convenience of a 24-hour front desk and stay connected with complimentary WiFi throughout the property.

Book your stay at YY38 Hotel now and experience the best of Kuala Lumpur!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 40 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.4
Based on 199 reviews
Cleanliness: 3.4
Service: 6.4
Location: 8.4
Room Quality: 3.4
Amenities: 5.4
Value for Money: 5.4
Food and Beverage: 5.4
Overall Experience: 5.4
A
Alifah Yahya • solo_traveller • bn
10
2026-01-18 • via Nuitee
C
Crislyn • solo_traveller • my
2
2026-01-07 • via Nuitee
S
soe win • couple • mm
7
2026-01-02 • via Nuitee
M
Muniswarren • solo_traveller • my
7
Pros:

NA

Cons:

NA

2025-11-26 • via Nuitee
M
mohammad • couple • my
1
2025-11-02 • via Nuitee
K
Kyaw • solo_traveller • mm
8
2025-10-22 • via Nuitee
C
CHENG HAO • solo_traveller • tw
6
2025-10-12 • via Nuitee
M
Mohd • couple • my
10
2025-10-06 • via Nuitee
K
Kyaw • solo_traveller • mm
7
Ok
Pros:

Location

Cons:

No hot water in shower

2025-10-02 • via Nuitee
H
Humza • extended_group • pk
2
Pros:

Just the roof on head.

Cons:

Dirty room,
Dirty bed sheets,
Ac not working,
Worst experience ever.

2025-09-14 • via Nuitee
A
A • family_with_children • in
6
2025-08-21 • via Nuitee
A
Amir • extended_group • my
3
2025-08-18 • via Nuitee
T
Tel • extended_group • my
1
i just keem on my mind . next time no come again in hotel
Pros:

when open then door i got bad smell from room and tolilet is not clean properly. after bed there is not good space also what u show in picture i didnt get it . very bad service

Cons:

after complaining staff they asking extra more money . even booking dot com no give me support . so next i will try by another source . its to bad

2025-08-18 • via Nuitee
J
JAINOS • extended_group • my
1
2025-08-10 • via Nuitee
Y
Yee • young couple • my
3
Poor
2025-06-26 • via Nuitee
V
Vipindas • group • in
1
Horrible
Cons:

Door and window doesnt have lock, near road side room was very noicy, had to find ear plugs to sleep, rooms look very old, not maintained properly.

2025-06-06 • via Nuitee
N
Ngan • family with young children • my
8
no commend
Pros:

located at busy area

Cons:

no commend

2025-04-09 • via Nuitee
K
Kwee • young couple • my
1
Bad
2025-04-01 • via Nuitee
G
George • review category business travellers • my
9
Superb
2025-03-28 • via Nuitee
T
Tan • review category business travellers • my
1
I feel that VIA is not clean. Not many people are working.
Pros:

I feel that VIA is not clean.

Not many people are working.

Cons:

I feel that VIA is not clean.

Not many people are working.

2025-02-02 • via Nuitee