Grand Royale Apartment Complex & Spa

Hotels
9.1 (3714 reviews)
Todorini Ochi Str 3 , Bansko , bg

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Clean rooms
Diverse food options
Excellent amenities
Friendly staff
Cons:
Slow internet
Service improvement needed
Crowded with families

Categories

Cleanliness
9.23
The room was clean and well-maintained as mentioned in multiple reviews.
Service
8.2
Service from the staff at the restaurant during breakfast should be improved.
Location
8.74
The location is a bit far from the center, but walks are pleasant.
Room Quality
9.69
The apartment was spacious and well-equipped.
Amenities
9.22
Excellent spa center and enjoyable facilities.
Value for Money
9.18
Offers a lot for a reasonable price for holiday stay.
Food and Beverage
9.23
Food was diverse and delicious, catering to various tastes.
Overall Experience
9.3
Overall satisfaction was very high with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:06

Property Description

Luxurious Accommodations

The 4-star Grand Royale Apartment Complex & Spa, located in Bansko, offers comfortable apartments with wooden floors, balconies, and modern amenities including an electrical kettle, microwave, and cable TV.

Extensive Spa and Wellness Facilities

Enjoy the indoor pool, large spa, gym, and various saunas at Grand Royale. Relax in the hot tub, steam bath, or Turkish bath, and indulge in massage treatments by professional physiotherapists.

Fine Dining and Entertainment

Savor international cuisine at the on-site restaurant, unwind at the lobby or cigar bar, or challenge friends to a game of billiards. With a children's playground and free shuttle service to the gondola, there's something for everyone at Grand Royale.

Book now to experience luxury and relaxation at Grand Royale Apartment Complex & Spa in Bansko.

Important information:

Please inform the property in advance if you need a baby cot.

Please note that there is no possibility to place a baby cot in the studio.

Please note that the air conditioning is in the living room of the room.

Please note that in each room the hot water is from an individual boiler.

Please note that cooking in the hotel rooms is not allowed.

Please note that rooms slightly vary by view and set-up. The property cannot guarantee that your assigned room will always correspond to a particular photo you have seen.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOF

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for BGN 15 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 3714 reviews
Cleanliness: 9.23
Service: 8.2
Location: 8.74
Room Quality: 9.69
Amenities: 9.22
Value for Money: 9.18
Food and Beverage: 9.23
Overall Experience: 9.3
K
Kamen • couple • bg
10
2025-11-15 • via Nuitee
Иво • couple • bg
9
2025-11-15 • via Nuitee
B
Bojan • couple • rs
10
2025-11-15 • via Nuitee
D
Danilo • family_with_children • rs
9
Generalno sam jako zadovoljan, i ne bih mogao ništa loše da kažem i mogao bih opet da se vratim.
Pros:

Doručak je bio više nego dobar, ima po nešto za svačiji ukus, ocena jaka četvorka. Lokacija je malo udaljena od centra i ima nekih petnaestak minuta laganog pešačenja do pešačke zone (ulica Pirin), ali usput ima supermarketa i suvenirica pa se pešačenje i ne primeti, ispadne lepa šetnja. Spa centar je odličan, aroma sauna extra. A najviše se mojoj porodici dopao apratman koji je ogroman i odlično opremljen. Nije hotel top klase, ali ima apsolutno sve što je potrebno za odmor i ugodan boravak.

Cons:

Ono što je zasmetalo je što oko hotela ima dosta praznih parcela u kojim borave psi lutalice tako da sam se i ja razmišljao oko izlaska iz hotela, a decu nikako ne bi smeo da pustim same da izadju ispred.

2025-11-14 • via Nuitee
S
Stankovic • family_with_children • rs
9
Pros:

Sve je bilo super

Cons:

Jedina zamerka je izuzetno spor internet

2025-11-14 • via Nuitee
Атидже • family_with_children • bg
9
2025-11-13 • via Nuitee
M
Mariya • couple • bg
10
Искрено препоръчвам
Pros:

Чистота, топъл басейн, спа зона, ресторантът с вкусна храна и много любезен персонал, искрено препоръчвам хотела!

2025-11-13 • via Nuitee
I
iorgo • family_with_children • bg
10
2025-11-11 • via Nuitee
Y
Yordanka • family_with_children • bg
8
2025-11-11 • via Nuitee
N
Nikoleta • extended_group • rs
9
2025-11-11 • via Nuitee
• family_with_children • us
9
Great experience overall
Pros:

I love the facility
The room was clean and the pools and spa were great addition for our experience :)

Cons:

Service from the stuff at the restaurant during breakfast should be improved. They should be nice to their guests

2025-11-11 • via Nuitee
F
Fırat • family_with_children • tr
9
2025-11-11 • via Nuitee
D
Dzhengiz • couple • bg
10
Pros:

Literally everything! We’re overly satisfied and I am leaving this review while I am rebooking!

2025-11-11 • via Nuitee
G
Georgi • family_with_children • bg
8
2025-11-08 • via Nuitee
E
Emanuela • family_with_children • bg
10
2025-11-08 • via Nuitee
Емилия • family_with_children • bg
10
2025-11-08 • via Nuitee
Мария • family_with_children • bg
10
Отново бихме посетили!
Pros:

Много сме доволни от престоя си. Храната беше разнообразна и имаше за всеки вкус. Спа центърът беше отличен, басейнът също.

Cons:

Билярдната маса е само една и ставаше опашка от желаещи. Но проблемът идваше от това, че на рецепция се раздаваха жетони без контрол и малки деца по на 6, 7 години се забавляваха без контрол от родители, които стояха някъде доволни, че са намерили забавление за децата си и не ги занимават. И реално възрастни, желаещи да изиграят игра за 15 - 20 мин. нямаха шанс.

2025-11-07 • via Nuitee
T
Teodora • extended_group • bg
10
Прекрасен - семейно ориентиран за който търси това
Pros:

Чисто. Уютно. Тихо. Храната беше прекрасна. Водата в басейна топла (но не прекалено). Хотела е доста семейно ориентиран - с аркадни игри за деца, билярд и тенис на маса.

Cons:

Не знам защо хотелите не схващат идеята на спалня - цяло легло с една обща голяма завивка.

Семейно ориентиран. И не успяваш да се доредиш до изброеното горе. На басейна не е спокойно. Скачането не е позволено, но докато учат децата да влизат в басейна се плиска доста.

2025-11-07 • via Nuitee
A
Anton • family_with_children • bg
10
2025-11-07 • via Nuitee
Александр • family_with_children • bg
10
2025-11-06 • via Nuitee