Hotel Sunroute Niigata

Hotels
•
Hotel Sunroute
7.7 (1027 reviews)
Chuo-ku Higashiodori 1-11-25 , Niigata , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Massage services
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Good amenities
Quality breakfast
Cons:
Cleanliness issues
Room size and decor
Temperature control difficulties

Categories

Cleanliness
6.45
Multiple reviews indicated issues with cleanliness, particularly dust and hair.
Service
8.45
Staff was often described as kind and helpful, enhancing the overall experience.
Location
8.95
Consistently praised for proximity to the station, making it convenient for travelers.
Room Quality
6.95
Average comments about room size and facilities, with some negative feedback on decor and condition.
Amenities
7.95
Well-received amenities such as welcome drinks and good bathroom supplies.
Value for Money
6.95
Opinions on price versus quality were mixed, with some feeling it was too expensive.
Food and Beverage
7.95
Breakfast received positive feedback while some wished for more local specialties.
Overall Experience
7.95
General satisfaction with the stay, though there are noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:30

Property Description

Convenient Location

Hotel Sunroute Niigata is conveniently situated just a 5-minute walk from JR Niigata Station, making it an ideal choice for travelers seeking easy access to transportation options. The proximity to Niigata Airport, only a 20-minute drive away, further adds to the convenience for guests arriving by air.

Comfortable Accommodation

Each air-conditioned room at Hotel Sunroute Niigata is thoughtfully equipped with essential amenities such as a flat-screen TV, small fridge, and electric kettle. The en suite bathrooms feature a relaxing bathtub, along with complimentary toiletries for added comfort during your stay.

Dining Experience

Indulge in a delicious breakfast buffet offering a mix of Japanese and Western dishes at the on-site Italian Restaurant PORTFARO. Guests can also enjoy a variety of Italian delicacies for lunch and dinner, ensuring a satisfying culinary experience throughout their stay.

To experience convenience, comfort, and delightful dining options, book your stay at Hotel Sunroute Niigata today.

Important information:

Please note that this property operates a centrally controlled air conditioning and heating system. Guests cannot control room temperature.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1100 per day.

Location

Guest Reviews

7.7
Based on 1027 reviews
Cleanliness: 6.45
Service: 8.45
Location: 8.95
Room Quality: 6.95
Amenities: 7.95
Value for Money: 6.95
Food and Beverage: 7.95
Overall Experience: 7.95
A
Arisa • family_with_children • th
9
Pros:

Kettle services

2026-05-16 • via Nuitee
M
mika • family_with_children • jp
10
2026-05-15 • via Nuitee
S
Satoshi • solo_traveller • jp
8
2026-05-14 • via Nuitee
J
Janice • extended_group • sg
10
2026-05-13 • via Nuitee
M
masayoshi • solo_traveller • jp
8
2026-05-13 • via Nuitee
T
t. • couple • jp
8
2026-05-13 • via Nuitee
T
Teruo • extended_group • jp
7
ベッドのいちが問題！
Pros:

駅や飲食店が近く、便利でした。

Cons:

ダブルの部屋でしたが、ベッドが壁に接しており、壁側の者は、ベッドからの乗り降り大変でした。特に夜中は。向きを変えて両サイドが使えると良いです。

2026-05-12 • via Nuitee
洋子 • couple • jp
8
2026-05-10 • via Nuitee
C
Chie • family_with_children • jp
3
まあ仕方ないか。
Pros:

立地は良かった。コンビニもあり、滞在はできた。

Cons:

部屋にティッシュを置いてないのにはびっくりした。
施設が古いかんじがする。従業員さんも疲れた感じで、頑張って！と言いたくなった。

2026-05-10 • via Nuitee
M
Maria • extended_group • jp
8
2026-05-07 • via Nuitee
Y
YUQIAN • couple • cn
10
2026-05-07 • via Nuitee
T
Teruo • solo_traveller • jp
10
2026-05-06 • via Nuitee
光恵 • family_with_children • jp
6
チートデイ
Cons:

受付の女性が塩対応だった

2026-05-05 • via Nuitee
渡邉 • solo_traveller • jp
6
2026-05-02 • via Nuitee
N
Nguyễn duy • couple • jp
7
2026-05-02 • via Nuitee
E
emi • solo_traveller • jp
3
Pros:

モーニングバイキングは良かった

Cons:

フロント従業員の対応が良くなかった

2026-04-30 • via Nuitee
弘美 • solo_traveller • jp
10
Pros:

市内へのアクセスがいいです。

Cons:

設備が、古くなってると思います

2026-04-30 • via Nuitee
O
Oraphan • solo_traveller • th
7
2026-04-29 • via Nuitee
B
Bay • couple • vn
8
2026-04-27 • via Nuitee
C
CHING-HSING • extended_group • tw
9
飯店雖然老了.但是舒適房間.還是能提供完整服務.
Pros:

服務親切.下雨天跟飯店借傘.非常方便.

Cons:

希望提供飲水機.

2026-04-24 • via Nuitee