Hotel Sunroute Niigata

Hotels
Hotel Sunroute
7.7 (953 reviews)
Chuo-ku Higashiodori 1-11-25 , Niigata , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Massage services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Good amenities
Quality breakfast
Cons:
Cleanliness issues
Room size and decor
Temperature control difficulties

Categories

Cleanliness
6.45
Multiple reviews indicated issues with cleanliness, particularly dust and hair.
Service
8.45
Staff was often described as kind and helpful, enhancing the overall experience.
Location
8.95
Consistently praised for proximity to the station, making it convenient for travelers.
Room Quality
6.95
Average comments about room size and facilities, with some negative feedback on decor and condition.
Amenities
7.95
Well-received amenities such as welcome drinks and good bathroom supplies.
Value for Money
6.95
Opinions on price versus quality were mixed, with some feeling it was too expensive.
Food and Beverage
7.95
Breakfast received positive feedback while some wished for more local specialties.
Overall Experience
7.95
General satisfaction with the stay, though there are noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:30

Property Description

Convenient Location

Hotel Sunroute Niigata is conveniently situated just a 5-minute walk from JR Niigata Station, making it an ideal choice for travelers seeking easy access to transportation options. The proximity to Niigata Airport, only a 20-minute drive away, further adds to the convenience for guests arriving by air.

Comfortable Accommodation

Each air-conditioned room at Hotel Sunroute Niigata is thoughtfully equipped with essential amenities such as a flat-screen TV, small fridge, and electric kettle. The en suite bathrooms feature a relaxing bathtub, along with complimentary toiletries for added comfort during your stay.

Dining Experience

Indulge in a delicious breakfast buffet offering a mix of Japanese and Western dishes at the on-site Italian Restaurant PORTFARO. Guests can also enjoy a variety of Italian delicacies for lunch and dinner, ensuring a satisfying culinary experience throughout their stay.

To experience convenience, comfort, and delightful dining options, book your stay at Hotel Sunroute Niigata today.

Important information:

Please note that this property operates a centrally controlled air conditioning and heating system. Guests cannot control room temperature.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1100 per day.

Location

Guest Reviews

7.7
Based on 953 reviews
Cleanliness: 6.45
Service: 8.45
Location: 8.95
Room Quality: 6.95
Amenities: 7.95
Value for Money: 6.95
Food and Beverage: 7.95
Overall Experience: 7.95
風間 family_with_children jp
10
2026-03-25 via Nuitee
R
Ryunosuke couple jp
10
2026-03-25 via Nuitee
S
Seiji solo_traveller jp
10
いつも使っており、良かったです。
Pros:

掃除が行き届いており、快適でした。

Cons:

特にありません

2026-03-23 via Nuitee
M
MAYUMI family_with_children jp
7
2026-03-23 via Nuitee
佐々木 couple jp
10
Pros:

アメニティが充実していた
周りの音がほとんど聞こえなく、静かに過ごせた

2026-03-23 via Nuitee
K
KOJI solo_traveller jp
8
2026-03-23 via Nuitee
J
Junji solo_traveller jp
8
2026-03-21 via Nuitee
M
Marius extended_group de
9
2026-03-20 via Nuitee
Y
Yuichi couple jp
8
Pros:

朝食がおいしく、スタッフの接客も丁寧でした

Cons:

特にないです

2026-03-18 via Nuitee
政寬 solo_traveller tw
8
高cp值的好住處
Pros:

工作人員服務周到

Cons:

沒有

2026-03-18 via Nuitee
K
keiichi solo_traveller jp
7
2026-03-14 via Nuitee
A
ARAYAMA family_with_children jp
9
また利用したいです
Pros:

必要な分だけロビーでアメニティをとることができ、室内も清潔でした。

Cons:

空調を下げても部屋が暑くて、窓を開けようと思ったが開け方がわからず、服を脱いで調節するしかなかった。

2026-03-14 via Nuitee
M
Megumi couple jp
6
安値でよかった
Pros:

駐車場が使用できるところが近くにたくさんあってよかった

2026-03-13 via Nuitee
T
takashi couple jp
8
2026-03-11 via Nuitee
川口 family_with_children jp
10
2026-03-11 via Nuitee
M
MAKOTO solo_traveller jp
8
2026-03-10 via Nuitee
K
Kotaro solo_traveller jp
6
2026-03-10 via Nuitee
Y
Yan Chang couple tw
10
2026-03-08 via Nuitee
M
Matthew extended_group au
10
Good stay, close to train helped with transit
Pros:

Breakfast was good

Cons:

Minimal dislike. Maybe absence of restaurant guide.

2026-03-08 via Nuitee
みもり couple jp
8
Pros:

ランドリーまである

2026-03-07 via Nuitee