Southern Cross Beachfront Holiday Apartments

Hotels
8.1 (645 reviews)
114-124 The Esplanade, Burleigh Heads , Gold Coast , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Beautiful views
Comfortable apartments
Cons:
Filthy apartment
Outdated rooms
Lack of cleanliness

Categories

Cleanliness
5.53
The apartment was filthy, prompting a refund request.
Service
9.5
Manager was understanding and tried to be helpful.
Location
10
Excellent location with beautiful views, close to beach and shops.
Room Quality
7.04
Rooms and units were outdated and in need of renovation.
Amenities
7.99
Amenities were decent, although the pool area needs upgrades.
Value for Money
7.52
Price paid did not match the quality of the apartment.
Food and Beverage
8.58
Standard quality for this hotel tier.
Overall Experience
8.63
Mixed feelings; beautiful views but significant room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:26

Property Description

Ocean Views and Luxury Amenities
Experience the beauty of Burleigh Heads Beach from your private balcony at Southern Cross Beachfront Holiday Apartments. Enjoy the choice of ocean or garden views while indulging in the comfort of our well-equipped apartments featuring modern amenities.

Recreational Activities and Relaxation
With 2 tennis courts, 2 hot tubs, an outdoor pool, sauna, and fitness centre, guests have plenty of options for leisure and relaxation. Whether you prefer a challenging game of tennis or a soothing soak in the hot tub, our property offers activities for everyone.

Convenience and Nearby Attractions
Benefit from the convenience of laundry facilities, a full kitchen, and entertainment options in each apartment. Explore the nearby Burleigh Head National Park or try your luck at Jupiters Casino, all just a short drive away. Book your stay now and enjoy a memorable beachfront vacation at Southern Cross Beachfront Holiday Apartments.

Important information:

Please note that there is a 2.0% surcharge for all transactions made by credit and debit cards and a 0.05% surcharge applies for payments via Eftpos card.

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 17 years old stay for AUD 35 per person per night when using an existing bed.
    People 2 years old and over stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 645 reviews
Cleanliness: 5.53
Service: 9.5
Location: 10
Room Quality: 7.04
Amenities: 7.99
Value for Money: 7.52
Food and Beverage: 8.58
Overall Experience: 8.63
R
Rani couple au
10
2026-02-14 via Nuitee
S
Sheridan extended_group au
9
2026-02-11 via Nuitee
G
Grant family_with_children au
8
2026-02-11 via Nuitee
N
Nicola extended_group nz
10
Great holiday accomodation
Pros:

The location was fantastic, easy walk to Burleigh township. Views were to die for and the accommodation was perfect for our family if four adults... walk across the road for a beach swim or lounging by the decent sized pool.

Cons:

Nothing

2026-02-09 via Nuitee
D
Debbie extended_group au
10
Enjoyable and would return.!
Pros:

Neat and clean well appointed.

Cons:

Nothing

2026-02-08 via Nuitee
G
Goodwin family_with_children au
8
2026-01-30 via Nuitee
A
Amelia family_with_children au
10
2026-01-30 via Nuitee
G
Genevieve couple au
10
Perfect location
Pros:

Amazing location and views. Beautiful pool..

2026-01-26 via Nuitee
E
Elizabeth couple au
6
Good
Cons:

No air conditioning or fly screens.

2026-01-26 via Nuitee
A
Amanda extended_group au
1
Total waste of money and would not recommend staying at this hellhole.
Pros:

The pool was nice. Absolutely nothing else.

Cons:

No air conditioning in the living room.
Dust everywhere!
Mould in the showers
Additional fold up bed was inadequate and dangerous as the latch kept coming undone and bed would fold while in use. Had to purchase our own air mattress after the first night and no care showed by staff, no refund for the cost of the fold up bed hire.
White stains on decorative cushions.
Desk chair all torn and ripped apart.
Fridge stopped working and our food went bad.
Free to air tv channels don’t work at all and can’t be rectified.
Uncomfortably hot all the time!
I can’t add more photos otherwise I would share them all.

2026-01-24 via Nuitee
P
Philip couple au
10
Excellent view of WHOLE OCEAN
Pros:

Excellent Ocean View
And compared to more expensive apartments was way better value & view

Cons:

Nothing

2026-01-21 via Nuitee
S
Savithamol extended_group au
8
2026-01-21 via Nuitee
L
Leger family_with_children au
10
Definitely going back
Pros:

David at reception was excellent.

Cons:

Nothing

2026-01-20 via Nuitee
M
Moulton solo_traveller au
9
Pros:

Spacious, great unimpeded view of the beach and ocean. It was quiet, except for the ocean. :-)

Cons:

nothing

2026-01-19 via Nuitee
A
Angela family_with_children au
4
Pros:

View

Cons:

Was very tired, needs work

2026-01-19 via Nuitee
K
Kirsten extended_group au
10
2026-01-19 via Nuitee
K
Katarina family_with_children fr
10
2026-01-18 via Nuitee
R
REBECCA family_with_children au
9
We had the best holiday in Burleigh Heads and the accommodation was perfect
Pros:

The accommodation was in a fantastic location right on the beach and a short walk to the town centre.

2026-01-18 via Nuitee
A
Alana family_with_children au
8
2026-01-17 via Nuitee
M
Melissa family_with_children au
9
2026-01-16 via Nuitee