SpringHill Suites by Marriott Scranton Montage Mountain

Hotels
SpringHill Suites
8.6 (669 reviews)
19 Radcliffe Drive , Moosic , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
8.06
Several reviews mentioned cleanliness issues, especially with carpets and room maintenance.
Service
9.03
Staff was frequently noted as friendly and helpful.
Location
9.07
Safe and quiet area with convenient access to stores and restaurants.
Room Quality
8.02
Issues with room maintenance and comfort but some noted spaciousness.
Amenities
8.05
Pool and gym were closed, affecting overall satisfaction with amenities.
Value for Money
9.01
Generally considered good value despite some issues.
Food and Beverage
8.56
Breakfast was well-received but some items were missing occasionally.
Overall Experience
9.03
Overall sentiment positive, but specific issues impacted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:45

Property Description

Indulge in Comfort and Convenience

Suite Perks: Each room at SpringHill Suites by Marriott Scranton Wilkes-Barre is equipped with modern amenities like a flat-screen TV, microwave, and refrigerator for a comfortable stay.

Relaxation and Recreation: Guests can unwind in the indoor pool, hot tub, or fitness centre during their stay, ensuring a relaxing experience.

Nearby Attractions: Conveniently located just a short drive from Sno Mountain and the Houdini Museum, the hotel offers easy access to popular local attractions.

Book your stay at SpringHill Suites by Marriott Scranton Wilkes-Barre now for a perfect blend of relaxation and adventure.

Important information:

A valid photo ID and credit card are required at check-in. Special requests are subject to availability, can't be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 669 reviews
Cleanliness: 8.06
Service: 9.03
Location: 9.07
Room Quality: 8.02
Amenities: 8.05
Value for Money: 9.01
Food and Beverage: 8.56
Overall Experience: 9.03
C
Cassandra solo_traveller us
10
2026-04-03 via Nuitee
M
Mark family_with_children us
9
Comfortable.
Pros:

😊

Cons:

N/A

2026-03-30 via Nuitee
K
Kevin family_with_children us
10
Comfortable, clean, and relaxing.
Pros:

Everything

Cons:

Couldn’t find anything not to like.

2026-03-29 via Nuitee
J
Javier family_with_children es
7
2026-03-26 via Nuitee
C
Cynthia couple us
8
Will recommend to all
Pros:

Very clean and friendly

2026-03-26 via Nuitee
D
Denette couple us
7
Fine place to stay for the night.
Pros:

Breakfast was decent. Room was nicely set up.

Cons:

Missing a sidewalk from the back to walk around to check in. Arriving late at night, this added a slight safety and ease of navigation challenge.

2026-03-25 via Nuitee
M
mccoy couple us
7
Staff could use help. Over worked and yet extremely nice.
Pros:

The staff

Cons:

Door trouble, jacuzzi wasn’t working, didn’t advertise the gym was under construction, only 1 elevator working on a busy weekend.

2026-03-23 via Nuitee
J
Jason couple us
8
2026-03-23 via Nuitee
T
Thomas couple us
8
Pros:

Clean

Cons:

Internet was not functioning

2026-03-20 via Nuitee
V
Victoria family_with_children us
8
Would return!
Pros:

Huge room
Very clean
Great location
Available breakfast

Cons:

The pool was COLD (for February)
Hot tub sort of worked ?
Breakfast was so overcrowded and the hotel staff seemed unable to manage the rush

2026-03-16 via Nuitee
J
Joshua family_with_children us
8
2026-03-13 via Nuitee
R
Robin couple us
6
2026-03-09 via Nuitee
C
Carol family_with_children us
8
Pros:

I like the breakfast options and the server was very friendly and did amazing keeping everything refreshed.

Cons:

I don't like that housekeeping doesnt empty your trash or even provide the rooms with trash bags. I had one ice bag to use for 4 days. And I had to go to the front desk twice to pick up toilet paper. I didnt like that we wasnt given enough clean towels as well. We had 6 people and only had 4 towels.

2026-03-08 via Nuitee
T
Terri family_with_children us
9
2026-03-01 via Nuitee
A
Andrea family_with_children us
7
Pros:

All good and clean

2026-02-28 via Nuitee
A
Angel family_with_children us
10
It was a great little family trip
Pros:

Friendly staff and clean and spacious room

Cons:

The pool entrance had a bad smell

2026-02-26 via Nuitee
S
Suzanne family_with_children us
7
2026-02-22 via Nuitee
N
naseer family_with_children pk
10
My experience was very good, and the hotel was very clean.
Pros:

staff are very supportive.

2026-02-22 via Nuitee
S
Steve extended_group us
10
2026-02-13 via Nuitee
K
Kaitlin family_with_children us
7
Pros:

Nice staff

Cons:

Halls and common areas need cleaned and vacuumed

2026-02-13 via Nuitee